Receptionists

May 2026
- Thu 14
  - 1:00 pm - 4:00 pm
    
    Featured De-Escalation Techniques & Managing Difficult Conversations
- Tue 19
  - 1:00 pm - 4:00 pm
    
    Featured Safe Telephone Triage & Boundary Setting for Non-Clinical Staff
- Wed 20
  - 12:30 pm - 1:30 pm
    
    Featured Office of the Public Guardian (OPG) Webinars for health and social care professionals
  - 1:00 pm - 4:00 pm
    
    Featured Leadership Styles & Change Management
- Thu 21
  - 11:30 am - 1:30 pm
    
    Featured Clinical Coding in Primary Care: Accuracy, Quality & Impact
  - 12:30 pm - 1:30 pm
    
    Featured Rethinking healthy eating: the science of dietary patterns in cancer prevention
  - 1:00 pm - 2:00 pm
    
    Featured NEL: Learning from Child Deaths