NEL Digital Total Triage Events

Name: Improving Patient Triage Communications – Training Scenario 2 – Call Back Waiting Time
Start: 2022-10-28T12:00:00+01:00
End: 2022-10-28T13:30:00+01:00
Location: Online Session

Events from this organiser

October 2022
Featured 14 October 2022 @ 12:00 pm - 1:30 pm

Improving Patient Triage Communications – Training Scenario 3 – Continuity of care

Online Session , United Kingdom

The Improving Patient Triage Communications (IPTC) workshop is designed for Admin / reception team members. The programme is an interactive scenario-based workshop for front line GP staff on 'managing challenging conversations from patients around their experience of patient triage’. Using real life patient experience video clips, participants will help script these challenging conversations live! Enhancing […]
Featured 20 October 2022 @ 12:00 pm - 1:30 pm

Improving Patient Triage Communications – Training Scenario 4 – Disclosing personal information to reception

Online Session , United Kingdom

The Improving Patient Triage Communications (IPTC) workshop is designed for Admin / reception team members. The programme is an interactive scenario-based workshop for front line GP staff on 'managing challenging conversations from patients around their experience of patient triage’. Using real life patient experience video clips, participants will help script these challenging conversations live! Enhancing […]
Featured 21 October 2022 @ 12:00 pm - 1:30 pm

Improving Patient Triage Communications – Training Scenario 5 – Symptom escalation

Online Session , United Kingdom

The Improving Patient Triage Communications (IPTC) workshop is designed for Admin / reception team members. The programme is an interactive scenario-based workshop for front line GP staff on 'managing challenging conversations from patients around their experience of patient triage’. Using real life patient experience video clips, participants will help script these challenging conversations live! Enhancing […]
Featured 27 October 2022 @ 12:00 pm - 1:30 pm

Improving Patient Triage Communications – Training Scenario 1 – Access A Non Urgent Problem

Online Session , United Kingdom

The Improving Patient Triage Communications (IPTC) workshop is designed for Admin / reception team members. The programme is an interactive scenario-based workshop for front line GP staff on 'managing challenging conversations from patients around their experience of patient triage’. Using real life patient experience video clips, participants will help script these challenging conversations live! Enhancing […]
Featured 28 October 2022 @ 12:00 pm - 1:30 pm

Improving Patient Triage Communications – Training Scenario 2 – Call Back Waiting Time

Online Session , United Kingdom

The Improving Patient Triage Communications (IPTC) workshop is designed for Admin / reception team members. The programme is an interactive scenario-based workshop for front line GP staff on 'managing challenging conversations from patients around their experience of patient triage’. Using real life patient experience video clips, participants will help script these challenging conversations live! Enhancing […]