Activation is pleased to announce a Patient Experience workshop designed to help you get the most from your interactions with staff and patients. On behalf of NEL Training Hubs, we are delighted to offer you an opportunity to attend this informative and fun two-hour workshop. The workshop is trainer led and uses actors to play […]

DESCRIPTION TNW Training Hubs are pleased to invite you to attend this education session on Tuesday 23rd November focussing on the Community Ophthalmology pathway across Tower Hamlets, Newham and Waltham Forest. The session will aim to cover but is not limited to: MECS Referral Criteria (including frequent issues) Service Updates Effective Signposting    

Activation is pleased to announce a Patient Experience workshop designed to help you get the most from your interactions with staff and patients. On behalf of NEL Training Hubs, we are delighted to offer you an opportunity to attend this informative and fun two-hour workshop. The workshop is trainer led and uses actors to play […]

Topics: Great expectations: Understanding what is expected of you by managers and colleagues in your new role.Understanding the nature and context of your new role. Staying positive: Managing your thinking and staying positive in your new role.Managing pressure: how to recognise when things are getting too much. Managing relationships: Appreciating the impact, you have on […]

Come and join Newham Training Hub HCA forum on Thursday 24th November from 1pm - 3pm. If you would like to be invited to this forum please contact Nazeem.Francis@communitymatters.co.uk  

At the end of this course, you will be able to: Identify what scenarios are difficult in practice, summarise blocks and barriers to difficult conversations, summarise facilitative skills to use in difficult conversations, state some strategies for handling different types of difficult conversations, state possible structures to use when breaking bad news.  

Dear Health and Social Care Colleagues, Please do join this month's Practice Council Webinar; it is really important to highlight challenges and find solutions to ensure best patient care. AGENDA 12:30 - 12:35: Welcome & Introductions - Dr Muhammad Naqvi, Newham CCG Chair and GP 12:35 - 13:05: NEL ICB/ICS Development Update - Marie Price, Director of […]