Name: Handling Difficult Encounters in the Reception Area
Start: 2022-10-25T13:30:00+01:00
End: 2022-10-25T15:30:00+01:00
Location: Online Session

Oct 2022
- Tue 18
  - 9:30 am - 1:30 pm
    
    Featured Maximising Income, Minimising Costs
  - 10:00 am - 1:00 pm
    
    Featured GP Learning Disability and Autism Training
  - 11:00 am - 12:00 pm
    
    Featured Exploring HIE (Cerner) / Data Sharing
  - 1:00 pm - 4:30 pm
    
    Featured Clinical Coding for Primary Care Staff
  - 1:30 pm - 4:30 pm
    
    Featured Managing Practice Finance
  - 5:30 pm - 7:30 pm
    
    Featured Cervical Cancer Prevention Training Jo’s Trust
- Wed 19
  - 8:45 am - 4:30 pm
    
    Featured Annual Immunisation & Flu UPDATE for experienced GPNs 1-day course – CPD
  - 9:00 am - 5:00 pm
    
    Featured The ASK Workshop (Face To Face)
  - 10:00 am - 11:00 am
    
    Featured Thrive after maternity leave – plan a confident return to work for GPs
  - 12:00 pm - 2:00 pm
    
    NEL USER GROUP 2022
- Thu 20
  - 9:00 am - 4:00 pm
    
    Featured Shared Decision Making/ Motivational Interviewing Training
  - 9:30 am - 11:00 am
    
    Featured CQC Sessions – CQC For Admin
  - 12:00 pm - 1:30 pm
    
    Featured Improving Patient Triage Communications – Training Scenario 4 – Disclosing personal information to reception
  - 12:30 pm - 2:00 pm
    
    Featured CQC Sessions – CQC For Nurses and HCAs
  - 12:30 pm - 2:00 pm
    
    Featured TNW MEDICINES OPTIMISATION SCHEME 22/23 – EDUCATION SESSION LD & STOMP
  - 1:00 pm - 2:00 pm
    
    Featured NEL Green Primary Care Training
  - 1:00 pm - 2:30 pm
    
    Featured Cervical Cancer Prevention Training Jo’s Trust
  - 1:00 pm - 3:00 pm
    
    Featured Respiratory Updates for NEL Staff – ASTHMA
  - 3:00 pm - 4:30 pm
    
    Featured CQC Sessions – CQC For Pharmacists
  - 5:00 pm - 6:30 pm
    
    Featured Ask to Practice and PCN Managers for examples of good practice
  - 5:00 pm - 6:30 pm
    
    Featured Primary Care Health and Wellbeing Engagement Event
- Fri 21
  - 9:00 am - 4:00 pm
    
    Featured Shared Decision Making/ Motivational Interviewing Training
  - 11:30 am - 3:30 pm
    
    Featured Cervical Cytology UPDATE Training – CPD
  - 12:00 pm - 1:30 pm
    
    Featured Improving Patient Triage Communications – Training Scenario 5 – Symptom escalation
  - 2:00 pm - 5:00 pm
    
    Featured GP Learning Disability and Autism Training
- Mon 24
  - 6:00 pm - 7:00 pm
    
    Featured BMA London FREE Network Event
- Tue 25
  - 10:00 am - 1:00 pm
    
    Featured Mental Health: Virtual Reality Training for Anxiety (Face to Face) – CPD
  - 12:00 pm - 2:00 pm
    
    Featured HEE Physician Associate Employers Event
  - 1:00 pm - 4:00 pm
    
    Featured Frailty – Introduction – CPD
  - 1:30 pm - 3:30 pm
    
    Featured Handling Difficult Encounters in the Reception Area

Oct 2022