1:30 pm - 4:30 pm Featured Admin & Reception staff: Enhancing Patient Interaction and Communication Skills for Primary Care Staff (3 hours)
2:00 pm - 4:00 pm Featured Admin & Reception staff: Document Management to improve efficiency (2 hours)
2:00 pm - 4:00 pm Featured Admin & Reception staff: Document Management to improve efficiency (2 hours)
1:30 pm - 4:30 pm Featured Practice Managers: CQC Inspection – being ready for when it happens (3 hours)