The webinar will discuss the value of the induction programme and will include a demonstration of HEE elearning for healthcare’s induction elearning resource for newly recruited IMGs. This induction programme has been developed in partnership with national organisations including the General Medical Council, British Medical Association, NHS England and Health Education England. It will provide […]

General Practice Staff Workshops OPEN TO GENERAL PRACTICE STAFF ACROSS NORTH EAST LONDON AIMED AT : RECEPTIONISTS, CARE NAVIGATORS, FRONT LINE NON CLINICAL STAFF PLEASE CHOOSE ONE SESSION TO ATTEND ALL SESSIONS WILL BE HELD VIRTUALLY VIA MICROSOFT TEAMS A referral process from a General Practice to a Community Pharmacist GP CPCS has been developed […]

Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers). This training will support the PCN DES, please encourage staff to attend  You will learn the below topics, which will enable you to have conversations with people in your community: […]

Newham Training Hub would like to invite you to attend these employability sessions on various topics. About this event Session Two: Interview Skills including: Researching job description Preparing for questions Body language Interaction with interviewing panel. Click HERE to register.

The key objective of Active Signposting (AS) is to help patients access the right care at the earliest opportunity. It is a new system of ‘triage’ carried out at the first point of contact with the GP Practice by non-clinical staff under direction of the clinical team. There are numerous drivers for this patient centred […]

Aimed at professionals working across voluntary or statutory sector (see boroughs listed below). About this event Are you are you working in the voluntary or statutory sector in any of the following boroughs? Barking & Dagenham Bromley Greenwich Hackney Hammersmith & Fulham Havering Kingston Newham Richmond Tower Hamlets If you would like to increase your […]

ADPH, GLA, NHSEI London, London Councils and the Office for Health Improvement and Disparities are hosting a learning and networking event on the 29th of June from 11.30 am-1 pm, focused on active ageing, frailty and promoting healthy lifestyles across London, and we’d love to see you there. This event is targeted at NHS, public […]

ADPH, GLA, NHSEI London, London Councils and the Office for Health Improvement and Disparities are hosting a learning and networking event 29th June 11.30-1pm, focused on active ageing, frailty and promoting healthy lifestyles across London, and we’d love to see you there. This event is targeted at NHS, public health, local authority, and academic leaders […]

This module looks at the CQC Inspection process and how to deal with them.  We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.  The module will be delivered as an interactive session with practical guidance to enable participants to map […]

Come join us to explore how your practice can make full use of the Advice & Guidance service for clinical advice and referrals. Join this 55-minute Knowledge Exchange and find out ways your practice can improve the use of this valuable service. We would like to invite you to our second knowledge exchange on Advice & […]

Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers). This training will support the PCN DES, please encourage staff to attend  You will learn the below topics, which will enable you to have conversations with people in your community: […]

What could you get done for your colleagues and patients if you could connect on a local footprint with other enthusiasts?  The shifting landscapes in healthcare have created an opportunity and need for localised Primary Care Improvement Communities (PCIC) - bringing together the skills and passion for sustainable change.  Do you have an interest in […]

Support for frontline staff to confidently give out normal blood results. Based on the BBB training where in the initial 3 months they had saved around 50-60 appointments at St Andrews. They had 100% accuracy giving out results (ie those patients that were told the results were normal did actually have normal results and no […]

This web workshop session is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates will be able to apply the learning to every-day situations back in the practice. This session gives administration, clerical and clinical support […]

Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers). This training will support the PCN DES, please encourage staff to attend  You will learn the below topics, which will enable you to have conversations with people in your community: […]

This workshop is designed to provide delegates with the knowledge they require to ensure confidentiality in a general practice setting. The workshop will give them an understanding of the key guidance and legislation as well as practical ways in which confidentiality should be maintained. The workshop will use common scenarios and examples to examine the […]

There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of the NHS and that general practices themselves seem more open to new ways of working than ever before. It’s about ‘Doing more with the same, rather than doing more will less’ but it’s also about […]

The primary objective of this workshop is to provide delegates with an understanding of the needs of their patients and how their population group is made up. Delegates will learn about diversity and its impact upon health and healthcare and the nature of fair and unfair treatment. Delegates will also examine the impact of disability […]

Wednesday 8th & Thursday 9th June 2022, 1300 – 1700 (both days) Wednesday 6th & Thursday 7th July 2022, 0930 – 1230 (both days) Wednesday 13th & Thursday 14th July 2022, 1300 – 1700 (both days) *Click on course dates above to register* The one day course (delivered across 2 half days virtually) is accredited […]

What are Leadership Support Circles? Leadership Support Circles are a reflective space for managers at all levels to come together in a multi-disciplinary setting to share their experiences and be heard. About becoming a Leadership Support Circle Facilitator Leadership Support Circle Facilitators support our people managers by creating a safe space for reflecting, sharing and […]

Those trained will be able to: Advanced emis functions learning Utilisation of WebGP/e-consultation for prescription requests e.g. repeat contraception, travel related medications Learning around top 10 commonly requested medications and issues relevant to these including need for monitoring A better understanding of the needs of patients with chronic diseases such as diabetes, asthma, hypertension etc, […]

Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families Highly interactive workshop: • Improves confidence, skills & knowledge having compassionate & effective conversations • Explores common themes & blocks • Builds on how you currently talk with patients, residents and […]

Thursday 7th July (on-line 9.30 – 11.30 am) & Thursday 14th July (9.30 am – 16.30 pm) The date in BOLD indicates the mandatory practical session This course is open to: registered nurses & registered midwives registered nursing associates physician associates registered on the Physician Associate Managed Voluntary Register (PAMVR) General Medical Council (GMC) registered […]

The primary objective of this workshop is to provide delegates with an understanding of the needs of their patients and how their population group is made up. Delegates will learn about diversity and its impact upon health and healthcare and the nature of fair and unfair treatment. Delegates will also examine the impact of disability […]

The workshop objectives include: An introduction to the Spectrum Characteristics of autism Communication  Rigidity and repetitive behaviours  Sensory  Strengths What works Legislative requirements Course facilitation The course will be delivered in a combination of theory, as well as practical and interactive exercises. Attendees will also have the opportunity to consider action points going forward after […]

This web workshop session is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates will be able to apply the learning to every-day situations back in the practice.   This session gives administration, clerical and clinical […]

CLICK HERE to register you place The Suicide First Aid Lite (delivered virtually) is a half day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive SFA […]

Good health is vital for a prosperity of the communities we live in. Improvements in life expectancy stalled in the decade before the pandemic and there are wide inequalities in health within and between local areas in England. The work on population health to reduce health inequalities will be a cornerstone of new ways of […]

This is an introductory workshop and may not be suitable for those in clinical settings. Workshops are based on small group interactions. Please do ensure you are committed to attending the full duration of the workshop. The workshop is costed at £75 PP and has been funded by North East London Health and Care Partnership. […]

DESCRIPTION Social Prescribing is a way for local agencies to refer people to a social prescriber or those in a similar role. Social Prescribers give people time, focusing on 'what matters to me' and taking a holistic approach to people's health and wellbeing. They connect people to community groups and statutory services for practical and […]

This is an introductory workshop and may not be suitable for those in clinical settings. Workshops are based on small group interactions. Please do ensure you are committed to attending the full duration of the workshop. The workshop is costed at £75 PP and has been funded by North East London Health and Care Partnership. […]

This workshop is designed to provide delegates with the knowledge and skills they require to make a positive impact at work. The workshop will look at all aspects of communication between the practice and the patients and will cover positive communication in a variety of ways. Delegates will look at assertiveness, good telephone techniques and […]

Please see below details of the FREE immunisation update training for Immunisers in primary care in London; organised by Public Health England. The series of webinars are designed to support immunisers to fulfil the requirement for annual immunisation updates and are free to access. Immunisers are welcome to attend all webinars or to select webinars […]

Dear Colleagues Long COVID Training Schedule and Resources for Health and Care Professionals Further to the launch of our Long COVID Community of Practice on 9 November 2021, we have set up a dedicated online hub of resources and training for all health and care professionals working with long COVID patients in North East London. […]

Wednesday 8th & Thursday 9th June 2022, 1300 – 1700 (both days) Wednesday 6th & Thursday 7th July 2022, 0930 – 1230 (both days) Wednesday 13th & Thursday 14th July 2022, 1300 – 1700 (both days) *Click on course dates above to register* The one day course (delivered across 2 half days virtually) is accredited […]

The PMA Health & Safety in General Practice web workshop programme covers all of the key areas that need to be addressed when managing a busy and successful practice in order to comply with Health & Safety. The module will be delivered as an interactive virtual session with practical guidance to enable participants to map […]

FULLY BOOKED. PLEASE ADD NAME TO WAITING LIST The Receptionist in Primary Care – a funded programme for new reception staff working in North East London Day 1 22/6/22 13:00-16:30 Day 2 29/6/22 13:00-16:30 Day 3 6/7/22 13:00-16:30 Day 4 13/7/22 13:00-16:30 Day 5 20/7/22 13:00-16:30 North East London Training Hub are pleased to offer […]

This workshop is designed to provide delegates with the knowledge they require to ensure confidentiality in a general practice setting. The workshop will give them an understanding of the key guidance and legislation as well as practical ways in which confidentiality should be maintained. The workshop will use common scenarios and examples to examine the […]

This workshop is designed to provide delegates with the knowledge they require to ensure confidentiality in a general practice setting. The workshop will give them an understanding of the key guidance and legislation as well as practical ways in which confidentiality should be maintained. The workshop will use common scenarios and examples to examine the […]

This webinar is a national briefing by Health Education England and the Pharmacy Schools Council. The briefing will inform stakeholders on the introduction of Education and Training Tariff to contribute to undergraduate pharmacist clinical placements in England. The event is aimed at potential placement providers including Schools of Pharmacy and pharmacist employers. Resources from the […]

Thursday, 14 July⋅12:00 – 1:00pm We are happy to announce the next Pharmacist Forum Topic:  Clinical Medication Review We have teamed up with Clinical Pharmacist Solutions (CPD accredited) to provide this training session! Clinical Medication Reviews are our bread and butter in General Practice and also form part of the more comprehensive SMR’s!  Most if […]

General practice is embarking on a transformational journey – a journey that is re-evaluating the people – the clinical resources it has, the processes – how it deploys those resources and the technology – the mechanisms by which it manages the engagement with the patients.   The key objective of Telephone Triage is to help […]

PLEASE READ BELOW CAREFULLY BEFORE REGISTERING!!! We are pleased to announce dates are now available for those wishing to become First Contact Practitioner (FCP)/Advanced Practice (AP) Roadmap Supervisors. The training is over 2 days and in order to qualify, you are required to attend and complete both days. Please register for the first session; the […]

Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families Highly interactive workshop: • Improves confidence, skills & knowledge having compassionate & effective conversations • Explores common themes & blocks • Builds on how you currently talk with patients, residents and […]

This month’s Summit will focus on self-care and the little things you can do to make a difference. The day will be broken into a number of sessions between 10am and 2pm, providing theoretical and practical advice and guidance, which you will be able to take back to your workplace and share with your colleagues. […]

We are very excited to be bringing together newly qualifying GPs, GPNs, practice managers, system leads and portfolio partners across North East London (NEL). This will be an opportunity to learn more about the programme, listening to success stories, connect with the training hub and portfolio leads and start to think through which offer might […]

How have you responded to aggressive behaviours by customers/clients? What would/could you have done differently? How should/ could you have responded? Target Audience: Frontline staff, including admin/clerical/reception staff as well clinical and non-clinical. Time Start: 09:00     -end: 13:00 (including comfort and lunch breaks as necessary). Allow 10 minutes before the start of the session for […]

CLICK HERE to register you place The Suicide First Aid Lite (delivered virtually) is a half day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive SFA […]

Take part in evidenced based training, aiming to help managers and supervisors have supportive wellbeing conversations with colleagues. Click here to sign up: https://bit.ly/3I1HCla

This workshop is designed to provide delegates with the knowledge and skills they require to make a positive impact at work. The workshop will look at all aspects of communication between the practice and the patients and will cover positive communication in a variety of ways. Delegates will look at assertiveness, good telephone techniques and […]

A safe and confidential space to offer suggestions, provide feedback and discuss wellbeing issues for our colleagues working in care roles. Click here to sign up: https://bit.ly/3I1HCla

‘Creating a safer service for our patients’ - Identifying risks to patient safety - Understanding and evaluating risk - How we can reduce risk in our practices - Measuring and evidencing improvements

In these sessions HEE will be covering the next steps in the Quality Assurance around Trainer and Learning Environment recognition plans, overview of the application forms and processes and also offer time for FAQ’s and discussion. Joining link: https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWJiNDdhZjUtOTU2ZC00MWE1LWIzOTYtZWRjNTk5YWE5ZDc2%40thread.v2/0?context=%7b%22Tid%22%3a%22ffa7912b-b097-4131-9c0f-d0e80755b2ab%22%2c%22Oid%22%3a%2298175e76-841a-420a-8c69-0a31f6bc6979%22%7d  

Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families Highly interactive workshop: • Improves confidence, skills & knowledge having compassionate & effective conversations • Explores common themes & blocks • Builds on how you currently talk with patients, residents and […]

We are pleased to advertise a brand new workshop on ‘DEALING WITH GRIEF AND LOSS’ organised by Newham Talking Therapies and delivered by the Newham Bereavement Service. This will take place on Microsoft Teams onTuesday 26th July at 12pm – 1pm. The workshop will cover the following: · Why do we grieve? · Different stages […]

The PMA Health & Safety in General Practice web workshop programme covers all of the key areas that need to be addressed when managing a busy and successful practice in order to comply with Health & Safety. The module will be delivered as an interactive virtual session with practical guidance to enable participants to map […]

General practice is embarking on a transformational journey – a journey that is re-evaluating the people – the clinical resources it has, the processes – how it deploys those resources and the technology – the mechanisms by which it manages the engagement with the patients.   The key objective of Telephone Triage is to help […]

‘Improving governance processes in primary care’ - Why is governance important? - Elements of good governance in primary care - Systems and processes of good governance - The impact of poor governance

There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of the NHS and that general practices themselves seem more open to new ways of working than ever before. It’s about ‘Doing more with the same, rather than doing more will less’ but it’s also about […]

In these sessions HEE will be covering the next steps in the Quality Assurance around Trainer and Learning Environment recognition plans, overview of the application forms and processes and also offer time for FAQ’s and discussion. Joining link: https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWJiNDdhZjUtOTU2ZC00MWE1LWIzOTYtZWRjNTk5YWE5ZDc2%40thread.v2/0?context=%7b%22Tid%22%3a%22ffa7912b-b097-4131-9c0f-d0e80755b2ab%22%2c%22Oid%22%3a%2298175e76-841a-420a-8c69-0a31f6bc6979%22%7d