‘Getting ready for CQC’ - The key elements of CQC compliance - CQC’s approach - Hot topics - Common pitfalls and top tips - Evidence requirements and your questions answered

FULLY BOOKED. PLEASE ADD NAME TO WAITING LIST The Receptionist in Primary Care – a funded programme for new reception staff working in North East London Day 1 22/6/22 13:00-16:30 Day 2 29/6/22 13:00-16:30 Day 3 6/7/22 13:00-16:30 Day 4 13/7/22 13:00-16:30 Day 5 20/7/22 13:00-16:30 North East London Training Hub are pleased to offer […]

Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families Highly interactive workshop: • Improves confidence, skills & knowledge having compassionate & effective conversations • Explores common themes & blocks • Builds on how you currently talk with patients, residents and […]

This module looks at the CQC Inspection process and how to deal with them.  We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.  The module will be delivered as an interactive session with practical guidance to enable participants to map […]

Come join us to explore how your practice can make full use of the Advice & Guidance service for clinical advice and referrals. Join this 55-minute Knowledge Exchange and find out ways your practice can improve the use of this valuable service. We would like to invite you to our second knowledge exchange on Advice & […]

Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers). This training will support the PCN DES, please encourage staff to attend  You will learn the below topics, which will enable you to have conversations with people in your community: […]

What could you get done for your colleagues and patients if you could connect on a local footprint with other enthusiasts?  The shifting landscapes in healthcare have created an opportunity and need for localised Primary Care Improvement Communities (PCIC) - bringing together the skills and passion for sustainable change.  Do you have an interest in […]

Support for frontline staff to confidently give out normal blood results. Based on the BBB training where in the initial 3 months they had saved around 50-60 appointments at St Andrews. They had 100% accuracy giving out results (ie those patients that were told the results were normal did actually have normal results and no […]

This web workshop session is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates will be able to apply the learning to every-day situations back in the practice. This session gives administration, clerical and clinical support […]

Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers). This training will support the PCN DES, please encourage staff to attend  You will learn the below topics, which will enable you to have conversations with people in your community: […]

This workshop is designed to provide delegates with the knowledge they require to ensure confidentiality in a general practice setting. The workshop will give them an understanding of the key guidance and legislation as well as practical ways in which confidentiality should be maintained. The workshop will use common scenarios and examples to examine the […]

There is a widely held belief that a strengthened version of general practice is essential to the wider sustainability of the NHS and that general practices themselves seem more open to new ways of working than ever before. It’s about ‘Doing more with the same, rather than doing more will less’ but it’s also about […]

The primary objective of this workshop is to provide delegates with an understanding of the needs of their patients and how their population group is made up. Delegates will learn about diversity and its impact upon health and healthcare and the nature of fair and unfair treatment. Delegates will also examine the impact of disability […]

Wednesday 8th & Thursday 9th June 2022, 1300 – 1700 (both days) Wednesday 6th & Thursday 7th July 2022, 0930 – 1230 (both days) Wednesday 13th & Thursday 14th July 2022, 1300 – 1700 (both days) *Click on course dates above to register* The one day course (delivered across 2 half days virtually) is accredited […]

What are Leadership Support Circles? Leadership Support Circles are a reflective space for managers at all levels to come together in a multi-disciplinary setting to share their experiences and be heard. About becoming a Leadership Support Circle Facilitator Leadership Support Circle Facilitators support our people managers by creating a safe space for reflecting, sharing and […]

Those trained will be able to: Advanced emis functions learning Utilisation of WebGP/e-consultation for prescription requests e.g. repeat contraception, travel related medications Learning around top 10 commonly requested medications and issues relevant to these including need for monitoring A better understanding of the needs of patients with chronic diseases such as diabetes, asthma, hypertension etc, […]

What could you get done for your colleagues and patients if you could connect on a local footprint with other enthusiasts?  The shifting landscapes in healthcare have created an opportunity and need for localised Primary Care Improvement Communities (PCIC) - bringing together the skills and passion for sustainable change.  Do you have an interest in […]

Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers). This training will support the PCN DES, please encourage staff to attend  You will learn the below topics, which will enable you to have conversations with people in your community: […]

FULLY BOOKED. PLEASE ADD NAME TO WAITING LIST The Receptionist in Primary Care – a funded programme for new reception staff working in North East London Day 1 22/6/22 13:00-16:30 Day 2 29/6/22 13:00-16:30 Day 3 6/7/22 13:00-16:30 Day 4 13/7/22 13:00-16:30 Day 5 20/7/22 13:00-16:30 North East London Training Hub are pleased to offer […]

What is Coaching for Health? A coaching approach enables healthcare professionals to empower their patients to take ownership of their health goals and, by working together, develop the commitment to achieving them. Studies have shown that this collaborative approach increases the likelihood of positive behavioural and lifestyle changes, producing more effective patient self-management, particularly in […]

The primary objective of this workshop is to provide delegates with an understanding of the needs of their patients and how their population group is made up. Delegates will learn about diversity and its impact upon health and healthcare and the nature of fair and unfair treatment. Delegates will also examine the impact of disability […]

Thursday 7th July (on-line 9.30 – 11.30 am) & Thursday 14th July (9.30 am – 16.30 pm) The date in BOLD indicates the mandatory practical session This course is open to: registered nurses & registered midwives registered nursing associates physician associates registered on the Physician Associate Managed Voluntary Register (PAMVR) General Medical Council (GMC) registered […]

The workshop objectives include: An introduction to the Spectrum Characteristics of autism Communication  Rigidity and repetitive behaviours  Sensory  Strengths What works Legislative requirements Course facilitation The course will be delivered in a combination of theory, as well as practical and interactive exercises. Attendees will also have the opportunity to consider action points going forward after […]

Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families Highly interactive workshop: • Improves confidence, skills & knowledge having compassionate & effective conversations • Explores common themes & blocks • Builds on how you currently talk with patients, residents and […]

The primary objective of this workshop is to provide delegates with an understanding of the needs of their patients and how their population group is made up. Delegates will learn about diversity and its impact upon health and healthcare and the nature of fair and unfair treatment. Delegates will also examine the impact of disability […]