Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers). This training will support the PCN DES, please encourage staff to attend  You will learn the below topics, which will enable you to have conversations with people in your community: […]

This workshop is designed to provide delegates with the knowledge they require to ensure confidentiality in a general practice setting. The workshop will give them an understanding of the key guidance and legislation as well as practical ways in which confidentiality should be maintained. The workshop will use common scenarios and examples to examine the […]

Please see below details of the FREE immunisation update training for Immunisers in primary care in London; organised by Public Health England. The series of webinars are designed to support immunisers to fulfil the requirement for annual immunisation updates and are free to access. Immunisers are welcome to attend all webinars or to select webinars […]

Wednesday 8th & Thursday 9th June 2022, 1300 – 1700 (both days) Wednesday 6th & Thursday 7th July 2022, 0930 – 1230 (both days) Wednesday 13th & Thursday 14th July 2022, 1300 – 1700 (both days) *Click on course dates above to register* The one day course (delivered across 2 half days virtually) is accredited […]

The PMA Health & Safety in General Practice web workshop programme covers all of the key areas that need to be addressed when managing a busy and successful practice in order to comply with Health & Safety. The module will be delivered as an interactive virtual session with practical guidance to enable participants to map […]

FULLY BOOKED. PLEASE ADD NAME TO WAITING LIST The Receptionist in Primary Care – a funded programme for new reception staff working in North East London Day 1 22/6/22 13:00-16:30 Day 2 29/6/22 13:00-16:30 Day 3 6/7/22 13:00-16:30 Day 4 13/7/22 13:00-16:30 Day 5 20/7/22 13:00-16:30 North East London Training Hub are pleased to offer […]

This workshop is designed to provide delegates with the knowledge they require to ensure confidentiality in a general practice setting. The workshop will give them an understanding of the key guidance and legislation as well as practical ways in which confidentiality should be maintained. The workshop will use common scenarios and examples to examine the […]

The NEL Personalised Care Programme Team is delighted to invite you to our first NEL-wide Care Coordinator Workshop event on Wednesday 13th July 2022 from 1.30pm – 3.30pm.   We recognise the vital importance and role played by Care Coordinators in primary care, to support the needs of our local populations. Our early work has […]

This workshop is designed to provide delegates with the knowledge they require to ensure confidentiality in a general practice setting. The workshop will give them an understanding of the key guidance and legislation as well as practical ways in which confidentiality should be maintained. The workshop will use common scenarios and examples to examine the […]

This webinar is a national briefing by Health Education England and the Pharmacy Schools Council. The briefing will inform stakeholders on the introduction of Education and Training Tariff to contribute to undergraduate pharmacist clinical placements in England. The event is aimed at potential placement providers including Schools of Pharmacy and pharmacist employers. Resources from the […]

Thursday, 14 July⋅12:00 – 1:00pm We are happy to announce the next Pharmacist Forum Topic:  Clinical Medication Review We have teamed up with Clinical Pharmacist Solutions (CPD accredited) to provide this training session! Clinical Medication Reviews are our bread and butter in General Practice and also form part of the more comprehensive SMR’s!  Most if […]

General practice is embarking on a transformational journey – a journey that is re-evaluating the people – the clinical resources it has, the processes – how it deploys those resources and the technology – the mechanisms by which it manages the engagement with the patients.   The key objective of Telephone Triage is to help […]

In these sessions HEE will be covering the next steps in the Quality Assurance around Trainer and Learning Environment recognition plans, overview of the application forms and processes and also offer time for FAQ’s and discussion. Joining link: https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWJiNDdhZjUtOTU2ZC00MWE1LWIzOTYtZWRjNTk5YWE5ZDc2%40thread.v2/0?context=%7b%22Tid%22%3a%22ffa7912b-b097-4131-9c0f-d0e80755b2ab%22%2c%22Oid%22%3a%2298175e76-841a-420a-8c69-0a31f6bc6979%22%7d  

Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers). This training will support the PCN DES, please encourage staff to attend  You will learn the below topics, which will enable you to have conversations with people in your community: […]

The workshop objectives include: An introduction to the Spectrum Characteristics of autism Communication  Rigidity and repetitive behaviours  Sensory  Strengths What works Legislative requirements Course facilitation The course will be delivered in a combination of theory, as well as practical and interactive exercises. Attendees will also have the opportunity to consider action points going forward after […]

ELFT NHS Trust & Newham Training Hub is excited to offer Venepuncture training to Newham Primary Care Staff. This training is appropriate as an initial training for staff in primary care settings who are required to undertake venepuncture or staff currently taking blood who are in need of an update. The theoretical (T) part of […]

Please see below details of the FREE immunisation update training for Immunisers in primary care in London; organised by Public Health England. The series of webinars are designed to support immunisers to fulfil the requirement for annual immunisation updates and are free to access. Immunisers are welcome to attend all webinars or to select webinars […]

DESCRIPTION This online session will provide an opportunity for pharmacy and general practice staff to be able to highlight any concerns and find local solutions as well as potentially leading to new ways of working. The key goal for this forum is to bring together PCNs and community pharmacists to be able to work more closely […]

PLEASE READ BELOW CAREFULLY BEFORE REGISTERING!!! We are pleased to announce dates are now available for those wishing to become First Contact Practitioner (FCP)/Advanced Practice (AP) Roadmap Supervisors. The training is over 2 days and in order to qualify, you are required to attend and complete both days. Please register for the first session; the […]

Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families Highly interactive workshop: • Improves confidence, skills & knowledge having compassionate & effective conversations • Explores common themes & blocks • Builds on how you currently talk with patients, residents and […]

This month’s Summit will focus on self-care and the little things you can do to make a difference. The day will be broken into a number of sessions between 10am and 2pm, providing theoretical and practical advice and guidance, which you will be able to take back to your workplace and share with your colleagues. […]

We are very excited to be bringing together newly qualifying GPs, GPNs, practice managers, system leads and portfolio partners across North East London (NEL). This will be an opportunity to learn more about the programme, listening to success stories, connect with the training hub and portfolio leads and start to think through which offer might […]

This workshop is designed to provide delegates with the knowledge and skills they require to make a positive impact at work. The workshop will look at all aspects of communication between the practice and the patients and will cover positive communication in a variety of ways. Delegates will look at assertiveness, good telephone techniques and […]

How have you responded to aggressive behaviours by customers/clients? What would/could you have done differently? How should/ could you have responded? Target Audience: Frontline staff, including admin/clerical/reception staff as well clinical and non-clinical. Time Start: 09:00     -end: 13:00 (including comfort and lunch breaks as necessary). Allow 10 minutes before the start of the session for […]

CLICK HERE to register you place The Suicide First Aid Lite (delivered virtually) is a half day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive SFA […]

Take part in evidenced based training, aiming to help managers and supervisors have supportive wellbeing conversations with colleagues. Click here to sign up: https://bit.ly/3I1HCla