How have you responded to aggressive behaviours by customers/clients? What would/could you have done differently? How should/ could you have responded? Target Audience: Frontline staff, including admin/clerical/reception staff as well […]
CLICK HERE to register you place The Suicide First Aid Lite (delivered virtually) is a half day course giving learners the knowledge and tools to understand that suicide is one […]
On Wednesday 20 July 2022 the Paediatric and Child Health Curricular Framework (PCHCF) for Advance Clinical Practitioners writing group will be hosting an engagement event in Birmingham. This event will […]
Take part in evidenced based training, aiming to help managers and supervisors have supportive wellbeing conversations with colleagues. Click here to sign up: https://bit.ly/3I1HCla
Come and join our first virtual NEL USER GROUP 2022.NEL USER GROUPOur aim is to bring you information and updates from CCG leads, Clinical system account managers and Relevant third […]
FULLY BOOKED. PLEASE ADD NAME TO WAITING LIST The Receptionist in Primary Care – a funded programme for new reception staff working in North East London Day 1 22/6/22 13:00-16:30 […]
This workshop is designed to provide delegates with the knowledge and skills they require to make a positive impact at work. The workshop will look at all aspects of communication […]
Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families Highly interactive workshop: • Improves confidence, […]