This programme is ONLY open to reception and care navigation teams, administrative and clerical staff, practice managers and aspiring leaders, and non-clinical team members working in North East London.

Thu 23 Apr 2026 | 9:00 am to 12:00 pm

Tue 5 May 2026 | 9:00 am to 12:00 pm

Registration Link: https://medtribe.com/courses/cultural-competency-working-with-diverse-communities

This session supports staff to develop cultural awareness and confidence when working with diverse communities. It explores how culture, language, belief systems, and social context influence access, communication, safeguarding, and patient experience in General Practice.

What participants will leave with:

• Increased awareness of cultural influences on health, engagement, and access

• Practical approaches to recognising and reducing unconscious bias

• Greater confidence communicating respectfully and effectively with patients from diverse backgrounds.