Following our introductory People Promise Workshop (General Practice) and the upcoming People Promise Workshop 2 on 30th September, we are pleased to invite you to register for a series of Learning Sessions focused on embedding the NHS People Promise within General Practice.
Each session will explore a different theme, offering practical advice, tools, and examples to support you and your teams in creating positive, inclusive workplace cultures.
Whether you’re new to this work or already beginning to embed the People Promise, these sessions offer an opportunity to learn, gain expert guidance, and connect with others to share experiences and best practice.
Further events will follow in the coming months.
Who should attend?
Anyone working in General Practice who wants to contribute to a positive workplace culture and improve staff experience, including, but not limited to, practice managers, workforce or retention leads. These sessions may also be of benefit to those in wider roles across primary care.
How to register:
Registration links for each session are listed below. We encourage you to sign up for as many sessions that are relevant to you.
| Session | Session overview | Registration Link | Date | Time |
| Making Data Count | This interactive session focusses on how to use data meaningfully to drive improvements. We will introduce statistical process control (SPC) as an effective approach to supports decision making. | Register | 08/10/2025 | 12:00-13:00 |
| Launching the EDI Plan for Primary Care | Join us as we launch the Equality, Diversity and Inclusion (EDI) Plan for Primary Care. Discover practical steps to build fairer, more inclusive workplaces and embed EDI principles into everyday practice. | Register | 15/10/2025 | 12:00-13:00 |
| Freedom to Speak Up – Driving Cultural Change and Retention in General Practice | Learn how Freedom to Speak Up contributes to creating safe, supportive environments across the NHS. This session explores its connection to the People Promise, and how fostering openness can strengthen team culture. | Register | 21/10/2025 | 12:00-13:00 |
| Flexible Working in General Practice | Join us to discover how flexible working can support productivity, retention, and staff wellbeing in General Practice. Using case studies and examples, this session introduces flexible working, highlighting its benefits for staff, teams and organisations, and its alignment with the People Promise.
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Register | 29/10/2025 | 12:00-13:00 |
| Getting Started with Evaluation | This session introduces a practical approach to evaluation, with a focus on making it relevant, proportionate, and achievable. Learn how to plan and deliver high-quality evaluations that support learning and improvement in General Practice. | Register | 05/11/2025 | 12:00-13:00 |
| Creating a Culture of Kindness: Culture, Civility & Respect | Explore how the values of civility, kindness and respect can shape workplace culture. This session highlights their role in supporting the People Promise and creating environments where everyone feels valued. | Register | 12/11/2025 | 12:00-13:00 |
| The People Promise and Customer Care | Discover how great customer care can strengthen relationships in General Practice. This session links excellent service to the People Promise, showing how it enhances both patient and staff experiences. | Register | 19/11/2025 | 12:00-13:00 |
Tools and resources
If you would like to view the recording and slides from the introductory session, as well as further tools and resources to help you embed the People Promise, please visit our retention hub on NHS Futures. Each of the learning sessions will be recorded and shared on the hub also.
