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These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
These courses are for the following job roles ONLY*:
- General Practice Nurses (including ANP & ACP)
- Nurse Associates
- Dieticians
- Paramedics
- Physiotherapists
- Podiatrists
- Occupational Therapists
- Social Care Staff (some of the courses that are explicitly mentioned)
*Job roles DOES NOT include Pharmacists and Physician Associates. There are some other training opportunities for these roles in our general events page: https://neltraininghub.org/events/
Booking Information
Ticket sales for all events close 2 weeks prior to the start of the session.
You will be asked to sign up to MedTribe if you would like to book a course. You will register once, and will be able to use the same account to book all future NEL Training Hub events with this account.
Signing up is completely free and only takes a few seconds. Need help? You can follow the step-by-step sign-up guide for support.
You will be informed by email if you are on the training or if you are on the waiting list. This is due to:
- The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
- Incomplete or missing information that means your application will be rejected.
- Finding that you have applied for inappropriate training for your job role.
Preparing for the Training Session
- Only apply for training you are eligible for.
- Check you have the joining link a minimum of 48hrs before the start date and time.
- If you do not have a link – first check your junk email folder – then email nelondonicb.cpd@nhs.net.
- Complete any pre-training work you have been sent.
- If you are asked for an address for physical training materials, give your home address – they will not be posted to your work.
During the Training Session
- Login a minimum of 15 mins before the training session starts (then go to the loo and make a cuppa).
- Check you have a working camera and microphone, and in a place you can fully interact.
- Mobile phone use is not allowed – however some providers use them for interactive elements, such as quizzes.
Cancellation Policy
- Some training sessions are very popular and so will have a 2 week cancellation notice date.
- Some training sessions allow for larger numbers and/or are more niche and have a 1 week cancellation notice date.
- The date will always be on the booking page and on your confirmation email from nelondonicb.cpd@nhs.net.
- To cancel, please use your MedTribe account. If you need further help, email neldondonicb.cpd@nhs.net
DNA Policy – Things that count as a DNA
- If you email to cancel after the final cancellation date detailed in your confirmation email.
- If you cannot login before the training ‘room’ is locked, and you have not emailed nelondonicb.cpd@nhs.net a minimum of 15 minutes before the start of the training.
- If you are ejected from a training session because you are using an inappropriate device.
- If you book on training that is not appropriate for your job role, and try to attend – there will not be 2 chances if this is the case, you will be removed from all further training.
- If you have not received the joining link / cannot find the joining link, but you have not emailed nelondonicb.cpd@nhs.net a minimum of 48hrs before the training date and time.
- If the emails are in your junk email folder and you have not checked this.
DNA Policy – What happens when you DNA
- 1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
- 2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
- You will have an opportunity to appeal, but please read the DNA Policy – Things that count as a DNA page first.
- If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.
AVAILABLE COURSES FOR GPNs, NAs, Dieticians, Paramedics, Physiotherapists, Podiatrists and Occupational Therapists
Please read Booking Information, Cancellation and DNA Policy Before registering to any event below
FREE RED WHALE ON-DEMAND COURSES – NOW AVAILABLE! 🎓
Eligible clinicians can now access one fully funded Red Whale online course – complete with 6 CPD hours, 12 months’ access, and a choice of practical topics designed for primary care.
👥 Open to: Practice Nurses, ANPs, ACPs, NAs, Dieticians, Paramedics, Physiotherapists, Podiatrists, and Occupational Therapists who work in primary care ONLY.
👉 See the attached flyer for full details and course options.
Book here: https://www.surveymonkey.com/r/NELRWOC
INITIAL CERVICAL SAMPLE TAKER COURSE – LIMITED PLACES AVAILABLE
The NEL Training Hub currently has a number of places available for the Initial Cervical Sample Taker Course.
This opportunity is ideal for clinicians who meet the necessary requirements and have the support of their practice to take on cervical screening responsibilities.
Eligibility and Process:
The training must be agreed upon by your employing practice and aligned to local service need.
You must have a named supervisor in place who:
Is an active cervical smear taker (minimum 50 samples per year)
Is SSSA trained (or equivalent)
If you are interested in taking up a place, please contact Ruth Amartey (Clinical Lead, NEL Training Hub) at ramartey@nhs.net to discuss the process and confirm your eligibility.
Places are limited and will be allocated on a first-come, first-served basis.
NEL CPD: Men’s Health (CPD FOR GPNS, NAS, DIETICIANS, PARAMEDICS, PHYSIOTHERAPISTS, PODIATRISTS AND OCCUPATIONAL THERAPISTS)
NEL CPD: Compassionate Appraisals (CPD FOR GPNS, NAS, DIETICIANS, PARAMEDICS, PHYSIOTHERAPISTS, PODIATRISTS AND OCCUPATIONAL THERAPISTS)
NEL CPD: Standards for Student Supervision and Assessment Training
NEL CPD: Immunisation Half Day Update (CPD FOR GPNS, NAS, PARAMEDICS, AND OCCUPATIONAL THERAPISTS)
NEL CPD: Cervical Cytology Update (CPD FOR GPNS, NAS, DIETICIANS, PARAMEDICS, PHYSIOTHERAPISTS, PODIATRISTS AND OCCUPATIONAL THERAPISTS)
NEL CPD: Wound Assessment and Management for Clinicians Working in General Practice and Primary Care (CPD FOR GPNS, NAS, DIETICIANS, PARAMEDICS, PHYSIOTHERAPISTS, PODIATRISTS AND OCCUPATIONAL THERAPISTS)
NEL CPD: Imms Annual Update Training for Experienced GPNs (Infant, Child & Adult) 7.5 CPD hours
NEL CPD: Ear Care Update Training (CPD FOR GPNS, NAS ONLY)
NEL CPD – Bitesize: Liver (CPD Training for Social Care & General Practice)
NEL CPD: Imms Annual Update Training for Experienced GPNs (Infant, Child & Adult) 7.5 CPD hours
NEL CPD: Post-Surgical Wound Management for all Clinician in General Practice According to Recent National Wound Care Strategy Guidance (CPD FOR GPNS, NAS, DIETICIANS, PARAMEDICS, PHYSIOTHERAPISTS, PODIATRISTS AND OCCUPATIONAL THERAPISTS)
NEL CPD: An Introduction to Burns Management for Clinicians Working in General Practice and Primary Care (CPD FOR GPNS, NAS, DIETICIANS, PARAMEDICS, PHYSIOTHERAPISTS, PODIATRISTS AND OCCUPATIONAL THERAPISTS)
NEL CPD: Imms Annual Update Training for Experienced GPNs (Infant, Child & Adult) 7.5 CPD hours
NEL CPD – Bitesize: Diabetes (CPD Training for Social Care & General Practice)
FREQUENTLY ASKED QUESTIONS
FAQ: Who can book onto training?
You MUST book onto your own training for GDPR reasons. If someone else books you on, this is a breach of our policy and we will consider future bookings from yourself and the person who booked on you on a case-by-case basis.
You must be logged onto your nhs.net account to book onto the vast majority of our courses, it automatically captures your name and email address.
Only the named roles on the booking Form can book onto that training – do not pick a role that is not yours in an attempt to book onto training you are not eligible for. If you do, then you will be removed from all further training in that financial year.
FAQ: Who do I contact with questions or cancellations?
You must ALWAYS contact the CPD email address for queries, questions, movement between dates and cancellations: nelondonicb.cpd@nhs.net
DO NOT contact the training provider directly as this creates more work for all the administrators involved. They do not hold all the information that we do, as per GDPR guidelines.
DO NOT email or call our Clinical Lead (Ruth Amartey) as she will simply redirect you to the correct email address.
DO NOT email our Admin Lead (Johanna North) as she will not read it, and won’t respond as per her auto-response.
FAQ: When will I receive confirmation of my booking?
We make every effort to send a confirmation email within 2 weeks of your application (unless the training is within that period, in which case it will be sooner).
However, the top 3 reasons we are under a lot of admin pressure are:
- DNAs take a lot of admin time, we do not want to issue them, please don’t make us.
- Professionals do not check their emails and so email us with a myriad of questions which were already answered.
- Certificates (IYKYK).
- We recommend that you assume that you are on the training once you have booked and protect your time accordingly – it is far easier to add in a clinic than try to move one!
FAQ: What happens if I’m put on the waiting list?
If you receive an email to let you know you’re on the waiting list, we recommend you still protect your time for up to 1 week before the training date, as this is the cancellation period.
If a space becomes available, everyone on the waiting list will receive an email and it will be given on a first-come-first-served basis.
If there is a later date of the same training which is not yet full, you also have the option of emailing nelondonicb.cpd@nhs.net and requesting to be moved to the later date – you CANNOT fill in the booking Form again.
FAQ: Why did I get a DNA when I cancelled before the training?
You must ALWAYS contact the CPD email address for queries, questions, movement between dates and cancellations: nelondonicb.cpd@nhs.net – if you email any other email address this will not count as a cancellation.
You must contact the CPD email address to cancel before the end of the cancellation period – this is listed on the website and will also be in your confirmation email.
We will consider any exceptional circumstances for late cancellation / non-attendance as long as you communicate these to us and are specific (if it is sensitive, you could email your area lead or your line manager can contact your area lead and let them let us know) – please do not wait for your DNA email before contacting us!
FAQ: Why did I get a DNA when I received late notice of training?
You must ALWAYS contact the CPD email address for queries, questions, movement between dates and cancellations: nelondonicb.cpd@nhs.net – if you have not received a login link for the training by 48hrs before, you MUST email and let us know.
You must check your junk email folder as often the confirmation email and / or login link end up there – emails are usually sent at least 1 week in advance, and have a 48hrs reminder.
We do recommend you assume you have a place on training unless notified otherwise, as releasing a clinic with short notice is far easier than trying to close / block a clinic.
FAQ: Why did I get a DNA when I attended the training?
This could be an error – we are all professionals doing our best, but mistakes do sometimes happen. There is the option to respond to the DNA email with evidence of your attendance – please note, simply saying you attended is not evidence.
If you use an unsuitable device (such as a mobile phone), you could be removed from the training, and this will still count as a DNA.
If you login late, leave early, or miss a section of training which amounts to less than 80% attendance, or if it is clear you are logged in but not ‘there’ this will count as a DNA.
If you do not login using your nhs.net email, your displayed name is not your full name, and do not make it known who you are in the chat, we cannot know who you are.
If you have your Teams settings set to not display your name in the register, we cannot know who you are.
FAQ: How can I prove I attended the training?
We need a screen-grab of the chat in Teams for that specific training – in the top right hand corner there is a picture of 2 people, click on that and scroll down to your name which should have a green tick next to it – take a picture (use the snipping tool or literally take a picture with your smartphone if necessary) and email it to us at nelondonicb.cpd@nhs.net.
FAQ: Why have I not had my certificate?
This could be an error – we are all professionals doing our best, but mistakes do sometimes happen. If you have not received it after 2 weeks – or the date you were given in the chat when the link was posted, please email the CPD inbox to enquire.
If you have not completed and submitted the evaluation Form, you will not get the certificate and slides.
If you did not book onto the training, but were ‘shared’ the joining link, or sat next to someone booked on, you will not receive a certificate or the slides.