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DTSTART;TZID=Europe/London:20260505T090000
DTEND;TZID=Europe/London:20260505T120000
DTSTAMP:20260420T055751
CREATED:20260227T120404Z
LAST-MODIFIED:20260414T100354Z
UID:10003846-1777971600-1777982400@neltraininghub.org
SUMMARY:Cultural Competency & Working with Diverse Communities
DESCRIPTION:This programme is open to all primary care staff. \nThu 23 Apr 2026 | 9:00 am to 12:00 pm \nTue 5 May 2026 | 9:00 am to 12:00 pm \nRegistration Link: https://medtribe.com/courses/cultural-competency-working-with-diverse-communities \nThis session supports staff to develop cultural awareness and confidence when working with diverse communities. It explores how culture\, language\, belief systems\, and social context influence access\, communication\, safeguarding\, and patient experience in General Practice. \nWhat participants will leave with: \n• Increased awareness of cultural influences on health\, engagement\, and access \n• Practical approaches to recognising and reducing unconscious bias \n• Greater confidence communicating respectfully and effectively with patients from diverse backgrounds.
URL:https://neltraininghub.org/event/cultural-competency-working-with-diverse-communities/2026-05-05/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-12.02.51.png
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DTSTART;TZID=Europe/London:20260506T090000
DTEND;TZID=Europe/London:20260506T120000
DTSTAMP:20260420T055751
CREATED:20260227T121613Z
LAST-MODIFIED:20260228T143553Z
UID:10003850-1778058000-1778068800@neltraininghub.org
SUMMARY:Leadership Styles & Change Management
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nWed 6 May 2026 | 9:00 am to 12:00 pm \nWed 20 May 2026 | 1:00 pm to 4:00 pm \nRegistration Link: https://medtribe.com/courses/leadership-styles-change-management \nDesigned for non-clinical leaders and aspiring leaders\, this session explores leadership behaviours\, team culture\, and managing change in General Practice. It supports staff to engage positively with change and influence practice culture. \nWhat participants will leave with: \n• Understanding of leadership styles and their impact on teams \n• Insight into managing change and resistance \n• A practical action plan for leadership in practice
URL:https://neltraininghub.org/event/leadership-styles-change-management/2026-05-06/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-12.14.51.png
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DTSTART;TZID=Europe/London:20260506T093000
DTEND;TZID=Europe/London:20260506T160000
DTSTAMP:20260420T055751
CREATED:20260415T134512Z
LAST-MODIFIED:20260415T134724Z
UID:10003907-1778059800-1778083200@neltraininghub.org
SUMMARY:Clinical Safety Officer Training
DESCRIPTION:CLICK HERE TO REGISTER \n\n\nAre you a clinician passionate about clinical safety? \nDo you want to use digital AI tools safely? \nDo you want to gain expertise within your PCN to approve digital tools? \nWould you like to be the point of contact within your PCN as a trained CSO (Clinical Safety Officer)? \nIn collaboration with Accurx\, we are pleased to announce that registrations for a free CSO training workshop are now open! Led by our very own Dr Osman Bhatti\, the session will set out to enable practices and PCNs to use digital tools with confidence. \n\n\n​We are offering this funded training to one representative per PCN to ensure clinical safety expertise is distributed across the region. If your PCN already has a registered CSO you may not be eligible for this training.\n​Those who have already completed CSO training are not eligible to attend.\n\n​The course will include: \n\n​​Pre-course e-learning module\n​​Highly contextualised content for clinical safety governance in primary care\n​​A system-wide view\, not exclusively focused on Accurx\n​​How to complete a clinical safety assessment for Accurx Scribe\n​​Opportunity to join a WhatsApp community of CSOs for continued peer to peer support\n\n\n​​Please note – In order to become a Clinical Safety Officer you must have: \n\n\n​​Professional Registration with a current\, valid registration with a UK professional regulatory body\, such as the General Medical Council (GMC) or the Nursing and Midwifery Council (NMC).\n​​Clinical Training & Experience in a clinical role relevant to the specific area of the digital systems you would be assessing\nConfirmed Support from your PCN CD/NM\n\n\n\n\n\n\n​​Accurx will cover the cost of the training session; however\, this does not include travel expenses to the location.
URL:https://neltraininghub.org/event/clinical-safety-officer-training/
LOCATION:Face to Face
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Dietitians,Digital Transformation Leads,Emergency Care Practitioners,Enhanced Nurses,First Contact Physiotherapists,General Practice Nurses,GP Assistant,GPs & GP Trainees,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Pharmacy Technicians,Phlebotomists,Physician Associates,Physiotherapists,Podiatrists,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/04/Screenshot-2026-04-15-at-14.43.19.png
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DTSTART;TZID=Europe/London:20260506T120000
DTEND;TZID=Europe/London:20260506T130000
DTSTAMP:20260420T055751
CREATED:20260330T175535Z
LAST-MODIFIED:20260330T175536Z
UID:10003901-1778068800-1778072400@neltraininghub.org
SUMMARY:Session 2: Leading the Implementation of AVT: Practical Lessons From the Frontline
DESCRIPTION:Date: Wednesday 6th May \nTime: 12-1pm \nChaired by Dee Thiruchelvam\, Nursing Director\, The QICN \nSpeakers: \n\nJack Tabner\, General Manager\, Accurx\nAntonia Frost\, Chief Nursing Information Officer from Sussex Community NHS Foundation Trust\n\nSummary: AVT only works if it works for nurses using it. This session takes a practical look at embedding AVT safely and sustainably – how to engage teams early\, support behaviour change\, align governance\, and measure impact beyond efficiency alone. Lessons from organisations already scaling AVT\, focused on what makes adoption stick in day-to-day practice. \nBook Your Free Place \n 
URL:https://neltraininghub.org/event/session-2-leading-the-implementation-of-avt-practical-lessons-from-the-frontline/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Advanced Nurse Practitioner,Community Nurse,General Practice Nurses,Nursing Associates
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/03/Screenshot-2026-03-30-at-20.54.38.png
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DTSTART;TZID=Europe/London:20260506T123000
DTEND;TZID=Europe/London:20260506T133000
DTSTAMP:20260420T055751
CREATED:20260313T151050Z
LAST-MODIFIED:20260313T151051Z
UID:10003891-1778070600-1778074200@neltraininghub.org
SUMMARY:Heart Failure Awareness Week Webinar: Implementing NICE Heart Failure Guidance and the New HF QOF Metric (HF009) in Primary Care
DESCRIPTION:Wednesday 6th May 2026\, 12:30 – 13:30 \nImplementing NICE Heart Failure Guidance and the New HF QOF Metric (HF009) in Primary Care. \n\n\nNICE HF roadmap — simple steps for putting guidance into practice \n\n\nNT-proBNP made easy — when to test\, what results mean\, and how to support timely diagnosis \n\n\nHF medications — practical tips for delivering the four pillars and the new HF QOF metric (HF009) \n\n\nHF care closer to home — how primary care\, community nursing\, and specialist teams can work together \n\n\nReal-world examples from across London — practical tips and tools you can use straight away \n\n\nChaired by Dr Christopher Primus and Dr Baldeep Sidhu \nHosted by: North and South London Cardiac Operational Delivery Networks \nClick HERE to register.
URL:https://neltraininghub.org/event/heart-failure-awareness-week-webinar-implementing-nice-heart-failure-guidance-and-the-new-hf-qof-metric-hf009-in-primary-care/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Clinical Directors,Clinical Pharmacists,Dietitians,Digital Transformation Leads,Emergency Care Practitioners,Enhanced Nurses,First Contact Physiotherapists,General Practice Nurses,GP Assistant,GPs & GP Trainees,Mental Health Practitioners,Nursing Associates,Occupational Therapists,Paramedics,Pharmacists,Pharmacy Technicians,Phlebotomists,Physician Associates,Physiotherapists,Podiatrists,Supervisors & Educators,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-10-at-09.11.00.png
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DTSTART;TZID=Europe/London:20260506T130000
DTEND;TZID=Europe/London:20260506T160000
DTSTAMP:20260420T055751
CREATED:20260303T150242Z
LAST-MODIFIED:20260306T095540Z
UID:10003869-1778072400-1778083200@neltraininghub.org
SUMMARY:Finance Management & Operational Oversight for GP Managers
DESCRIPTION:Registration Link: https://medtribe.com/courses/finance-management-operational-oversight-for-gp-managers-non-clinical \nTue 28 Apr 2026 | 9:00 am to 12:00 pm \nWed 6 May 2026 | 1:00 pm to 4:00 pm \nThis programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThis session demystifies GP finance and operational oversight for managers and senior administrative staff. It focuses on understanding funding flows\, budgets\, governance\, and sustainability in General Practice. \nWhat participants will leave with:\n• Understanding of GP income\, expenditure\, and financial governance\n• Ability to link financial insight to operational decisions\n• Awareness of common financial and operational risks
URL:https://neltraininghub.org/event/finance-management-operational-oversight-for-gp-managers-non-clinical/2026-05-06/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/03/Screenshot-2026-03-03-at-15.01.17.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260507T090000
DTEND;TZID=Europe/London:20260507T120000
DTSTAMP:20260420T055751
CREATED:20260227T120032Z
LAST-MODIFIED:20260414T100256Z
UID:10003844-1778144400-1778155200@neltraininghub.org
SUMMARY:Compassionate\, Inclusive and Trauma-Informed Communication
DESCRIPTION:This programme is open to all primary care staff. \nWed 22 Apr 2026 | 1:00 pm to 4:00 pm \nThu 7 May 2026 | 9:00 am to 12:00 pm \nRegistration Link: https://medtribe.com/courses/compassionate-inclusive-and-trauma-informed-communication \nThis session introduces trauma-informed and inclusive communication principles tailored to General Practice administrative and patient-facing roles. Participants explore how trauma\, inequality\, disability\, and previous healthcare experiences can influence behaviour and communication. The session focuses on practical strategies staff can use within their role to reduce distress\, improve patient experience\, and support psychologically safe interactions. \nWhat participants will leave with \n• Understanding of inclusive and trauma-informed communication and why it matters in primary care \n• Increased confidence using compassionate\, respectful language in challenging situations \n• Practical strategies to respond to distress while maintaining professional boundaries
URL:https://neltraininghub.org/event/compassionate-inclusive-and-trauma-informed-communication/2026-05-07/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
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DTSTART;TZID=Europe/London:20260507T133000
DTEND;TZID=Europe/London:20260507T163000
DTSTAMP:20260420T055751
CREATED:20260305T084047Z
LAST-MODIFIED:20260305T084049Z
UID:10003870-1778160600-1778171400@neltraininghub.org
SUMMARY:Investing in You: Quality Improvement Training
DESCRIPTION:on 7th May\, in-person at Whitechapel Town Hall.\nWhy invest in your development now?\nThe NHS landscape is ever-changing – perhaps now more than ever (although to be fair we’ve been saying that for 77 years…). With constant shifts in policy\, structure and demand\, one of the best investments you can make is in yourself. Learning new skills doesn’t just help you do your job better; it rewires how your brain approaches problems\, opens new neural pathways\, and builds resilience for whatever comes next.\nQuality Improvement offers a structured\, creative way to face challenges. It teaches you to test multiple potential solutions\, learn from what works and what doesn’t\, and share those lessons with others. The beauty of QI is that you use data to prove you’re heading in the right direction – no guesswork\, just evidence.\n\nWhat makes this training different?\nThere are many QI training programmes out there. What sets this one apart is the learning experience itself. We have been supporting the NHS in North East London for 12 years now – we know you\, we know (or are!) our patients\, we know the patch. Participants will be divided into small groups of around 10 people\, each supported by a dedicated facilitator. This means real conversation\, tailored guidance\, and the space to ask questions that matter to your specific context.\nEQUIP has also been building deep skills and experience in QI applied to population health. We’ve explored this field from angles you may not have encountered before – and we’re confident you’ll take away something new\, a fresh lens on improvement that you can apply straight away.\n\n\n\n\n\n“Learning is not about filling a bucket\, but lighting a fire.”\n— W.B. Yeats\n\n\n\n\n\nYour thinking is still yours\nIn a world where AI can help us refine an email\, polish a report\, or even shape a newsletter like this one –your way of thinking remains uniquely yours. Technology can assist\, but it cannot replace the creative spark that comes from understanding a problem deeply and imagining new possibilities. QI gives you the tools to channel that creativity into action\, and the discipline to learn from every attempt.\n\nFeed your brain. Challenge your assumptions. Join us on 7th May.\nComplete the form to register\n\nDo you have problem with the link?\nTry Investing in You: Quality Improvement Training on 7th May (PM)\, in person in Whitechapel – Fill in form\nIf you have any questions\, please contact nelondonicb.equip@nhs.net
URL:https://neltraininghub.org/event/investing-in-you-quality-improvement-training/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Dietitians,Digital Transformation Leads,Emergency Care Practitioners,Enhanced Nurses,First Contact Physiotherapists,General Practice Nurses,GP Assistant,GPs & GP Trainees,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Pharmacy Technicians,Phlebotomists,Physician Associates,Physiotherapists,Podiatrists,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/03/Screenshot-2026-03-05-at-08.39.57.png
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