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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T093000
DTEND;TZID=Europe/London:20230418T130000
DTSTAMP:20260416T132030
CREATED:20230124T105426Z
LAST-MODIFIED:20230609T130607Z
UID:10002216-1681810200-1681822800@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Clinical Notes Summarising (3.5 hours)
DESCRIPTION:Audience: Administration and Reception staff  \nThis practical and interactive workshop has been designed specifically for summarisers within primary care to enable them to understand the purpose and significance of summarising both new patient records and incoming correspondence. \nThe workshop will provide a suggested step by step process for summarising new patient records. Information provided on this course is in accordance with the Good Practice Guidelines for GP electronic patient records V4 (2011). Delegates will have the opportunity to summarise a set of patient notes. \nDELEGATES MUST HAVE A GOOD WORKING KNOWLEDGE OF READ CODES/ CTV3 CODES PRIOR TO ATTENDING THIS SESSION.  \nCourse Provider: First Practice Management \nREGISTER A PLACE
URL:https://neltraininghub.org/event/clinical-notes-summarising-3-5-hours/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2023/01/Screenshot-2023-06-09-at-14.05.05.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T123000
DTEND;TZID=Europe/London:20230418T160000
DTSTAMP:20260416T132030
CREATED:20230124T115117Z
LAST-MODIFIED:20230124T115118Z
UID:10002247-1681821000-1681833600@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Telephone Triage for Reception staff (3.5 hours)
DESCRIPTION:Audience: Administration and Reception staff \nTelephone Triage is an essential patient engagement technique that will further develop the skills and career paths of non-clinical staff – frontline GP practice staff\, who will move away from a passive role and have a more direct impact on patient health outcomes. The skills and abilities needed to undertake telephone triage and the necessary signposting are valuable in other new non-traditional roles such as Document Management\, HCA and Care Navigation. After this web workshop\, staff will be confident in handling the triage call\, in advising and referring patients to care providers who work either within the practice team or to external care providers. \nTelephone triage and signposting can present a challenging cultural shift for some teams and individual team members – and we will explore the mechanisms to help make the change as smooth as possible – some of this will build on the existing understanding\, within the practice\, of the need to change and a realisation of the benefits these changes can have. \nLearning outcomes: ❖ Realise the impetus ❖ Promote the benefits to patients ❖ Work as a team with all practice staff ❖ Keep patients and staff safe ❖ Understand clinical and non-clinical triage differences ❖ Gain the skills and confidence in triage ❖ Incorporate care navigation and signposting ❖ Develop effective communication strategies ❖ Engage in processes for improving systems ❖ Be involved in implementation and development ❖ Help you formulate a ‘plan of action’ for your role \nCourse Provider: Practice Managers Association \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-admin-reception-training-telephone-triage-for-reception-staff-3-5-hours/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T130000
DTEND;TZID=Europe/London:20230418T140000
DTSTAMP:20260416T132030
CREATED:20230414T102005Z
LAST-MODIFIED:20230414T102006Z
UID:10002386-1681822800-1681826400@neltraininghub.org
SUMMARY:Safeguarding in Pregnancy and Beyond
DESCRIPTION:Tuesday 18th April 2023\, 1pm-2pm on MS Teams\nThis event will be jointly chaired by Sunita Sharma (London Postnatal Clinical Lead\, Obstetrician) and Anu Jacob (GP and SWL CCG Maternity Clinical Lead).\nThis webinar will cover presentations from the following:\nLouise Doherty \nPLEASE CLICK HERE TO REGISTER YOUR ATTENDANCE \nPlease don’t hesitate to contact with any queries (Maisie.nair@nhs.net)
URL:https://neltraininghub.org/event/safeguarding-in-pregnancy-and-beyond/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T130000
DTEND;TZID=Europe/London:20230418T163000
DTSTAMP:20260416T132030
CREATED:20230306T140414Z
LAST-MODIFIED:20230609T115748Z
UID:10002339-1681822800-1681835400@neltraininghub.org
SUMMARY:Introduction To PCN Finances
DESCRIPTION:Tuesday 18th April 2023 – 13.00-16.30 | Book Here\nWednesday 10th May 2023 – 09.00-12.30 | Book Here\nWednesday 10th May 2023 – 13.00-16.30 |Book Here\nTuesday 13th June 2023 – 09.00-12.30 |Book Here\nTuesday 13th June 2023 – 13.00-16.30 |Book Here \nWorkshop Objective \nThis workshop aims to give delegates a practical understanding of managing PCN finances.  We will cover a number of practical topics including good governance.\nThis will be an interactive session including the opportunity for peer-to-peer learning as well as the development of personal action plans. \nThis course is delivered by our Partners: Mitchells Grievson Chartered Accountants – specialists in Primary Care Finance \nWorkshop Agenda \nThe topics that will be covered include; \n\nIntroductions & Overview\nAn overview of PCN finances\nLegal Structure\nTaking care of the basics ;\n\no    Staying up to date on potential funding streams \no    Providing financial information for the PCN \no    Liaising with commissioners and suppliers in managing contracts \no    Submitting claims \no    Paying invoices/payroll \no    Ensuring compliance with good financial governance principles \n\nManaging income streams\nVAT\nAwareness of needed systems and portals\nThe discipline of managing a financial calendar– what happens/is needed when?\nManaging budgets\nFinancial forecasting\nCost benefit analysis\nHorizon scanning\nPersonal Action Plan
URL:https://neltraininghub.org/event/introduction-to-pcn-finances/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Clinical Directors,Practice Managers,Workforce Leads
ATTACH;FMTTYPE=image/jpeg:https://neltraininghub.org/wp-content/uploads/2023/03/PCN-finances-1024x683-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T133000
DTEND;TZID=Europe/London:20230418T143000
DTSTAMP:20260416T132030
CREATED:20230110T131022Z
LAST-MODIFIED:20230110T131023Z
UID:10002182-1681824600-1681828200@neltraininghub.org
SUMMARY:CVD Prevention: Supporting Primary Care to do things differently - Webinar Series
DESCRIPTION:UCLPartners is launching a series of 1-hour online education sessions for health care professionals involved in the management of long-conditions with specific focus on cardiovascular disease. \nEach session will provide practical support for implementing the Proactive Care Frameworks and highlight high impact clinical interventions for specific conditions. This series will also identify opportunities to utilise the wider workforce in LTC management and include time for questions and discussion on each topic. \nThe webinars are free and open to all health care professionals involved in management of long-term conditions in primary care (GPs\, nurses pharmacists\, practice managers etc). \nTo find out more and to register for one or more sessions\, please visit: CVD Prevention: Supporting primary care to do things differently webinar series – UCLPartners \nWebinar 1: UCLPartners Proactive Care Frameworks– 17 January 2023\nWebinar 2: UCLPartners Proactive Care for Hypertension management – 21 February 2023\nWebinar 3: UCLPartners Proactive Care for Lipid management – 21 March 2023\nWebinar 4: UCLPartners Proactive Care for AF – 18 April 2023\nWebinar 5: UCLPartners Proactive Care for Familial Hypercholesterolemia – 16 May 2023\nWebinar 6: UCLPartners- Primrose; CVD Prevention in people with Serious Mental Illness – date tbc
URL:https://neltraininghub.org/event/cvd-prevention-supporting-primary-care-to-do-things-differently-webinar-series/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Supervisors & Educators,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T133000
DTEND;TZID=Europe/London:20230418T150000
DTSTAMP:20260416T132030
CREATED:20230405T091732Z
LAST-MODIFIED:20230405T091733Z
UID:10002379-1681824600-1681830000@neltraininghub.org
SUMMARY:Clinical Cancer Update - What’s NEW and what do YOU need to do
DESCRIPTION:CLICK HERE TO REGISTER \nOPEN TO CLINICAL STAFF WORKING IN TOWER HAMLETS AND NEWHAM \nIncludes:\nThe referral form changes\nFIT testing\nNon specific symptoms & the Multidisciplinary rapid access clinic\nTools and Support for the PCN Cancer work\nTargeted Lung Health Checks on their way in TH
URL:https://neltraininghub.org/event/clinical-cancer-update-whats-new-and-what-do-you-need-to-do/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T140000
DTEND;TZID=Europe/London:20230418T160000
DTSTAMP:20260416T132030
CREATED:20230412T101705Z
LAST-MODIFIED:20230412T101705Z
UID:10002383-1681826400-1681833600@neltraininghub.org
SUMMARY:Newham Suicide Awareness & Prevention Training
DESCRIPTION:CLICK HERE TO REGISTER TO THE ONLINE SESSION\n\nThis free 2 hour training is suitable for anyone interested in learning about suicide awareness & prevention. \nTopics covered will include: \n\nIncreased understanding of suicide\nSkills to promote supportive communication\nIncreased awareness of the needs of a suicidal person\nEssential practical knowledge\nSkills to effectively and confidently support a person at risk of suicide\n\nDates available \n\nTuesday 18th April\, 14:00-16:00\nTuesday 2nd May\, 15:00-17:00
URL:https://neltraininghub.org/event/newham-suicide-awareness-prevention-training/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230419T130000
DTEND;TZID=Europe/London:20230419T140000
DTSTAMP:20260416T132030
CREATED:20230307T111143Z
LAST-MODIFIED:20230609T162506Z
UID:10002346-1681909200-1681912800@neltraininghub.org
SUMMARY:Think Genomics: Primary Care Genomic Education Programme
DESCRIPTION:The programme consists of a series of 3 x 1 hour modules with time included for Q&As. \nThere will be suggested pre-reading which will support the interaction and learning on the day. Also\, please do bring any cases/scenarios to the day which can be worked through with the faculty. We also ask that participants complete a pre and post event self assessment. \nREGISTER NOW! \nAims \nTo provide an overview of the Genomic Medicine Service (GMS) and an opportunity to explore its application within primary care. \n  \nLearning Outcomes \nAt the end of this programme participants will be able to:- \n\nOutline the provision for genomic medicine now available and the future of the service\nDescribe what to look out for when patients present.\nBe aware of available risk assessment tools and their application.\nKnow how to manage a patient requiring a genetic referral.\nExplain the current situation regarding Direct to Consumer Testing\n\n  \nModule 1 \n\nIntroduction to Genomics\nOverview of ‘red flags’\nOverview of the National Genomic Test Directory\n\nFaculty – Dr Angela Brady and Dr Anwar Khan \nUpcoming dates: \n\nTuesday 28 March 1-2pm\nWednesday 19 April 1-2pm\nTuesday 02 May 1-2pm\n\n  \nModule 2 \n\nExplore familial cancer\, in particular breast cancer and Lynch syndrome\nAn introduction to risk assessment tools\n\nFaculty – Dr Angela Brady\, Demetra Georgiou and Dr Anwar Khan \nUpcoming dates: \n\nThursday 18 May 1-2pm\nTuesday 27 June 1-2pm\nWednesday 12 July 1-2pm\n\n  \nModule 3  \n\nIntroduction to Pharmacogenomics\nHow to respond to Direct To Consumer Testing\n\nFaculty – Dharmisha Chauhan and Dr Anwar Khan \nUpcoming dates: \n\nWednesday 13 September 1-2pm\nThursday 12 October 1-2pm\nFriday 10 November 1-2pm
URL:https://neltraininghub.org/event/think-genomics-primary-care-genomic-education-programme/2023-04-19/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2023/03/Screenshot-2023-06-09-at-17.24.35.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230419T130000
DTEND;TZID=Europe/London:20230419T160000
DTSTAMP:20260416T132030
CREATED:20230124T111828Z
LAST-MODIFIED:20230124T111828Z
UID:10002237-1681909200-1681920000@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Medical Terminology: An Introduction (3 hours)
DESCRIPTION:Audience: Administration and Reception staff \nThis 3-hour web workshop session is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates will be able to apply the learning to every-day situations back in the practice. \nThis session gives administration\, clerical and clinical support staff an introduction to the understanding of general medical terminology. It provides an excellent professional development opportunity for staff working in a clinical environment such as HCAs\, physiotherapy assistants\, assistant practice managers\, practice pharmacy assistants\, clinical coding etc. Participants will improve their confidence\, their communication skills and service delivery. \nLearning Outcomes • Understanding of the origins of medical terminology • Understand how medical terms are constructed • Be able to understand medical terms by breaking them down into component parts • Understand and enjoy your job a little bit more… \nCourse delivered by Practice Manager Association \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-admin-reception-training-medical-terminology-an-introduction-3-hours/2023-04-19/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230419T130000
DTEND;TZID=Europe/London:20230419T170000
DTSTAMP:20260416T132030
CREATED:20230105T134844Z
LAST-MODIFIED:20230105T134844Z
UID:10002104-1681909200-1681923600@neltraininghub.org
SUMMARY:Putting SDM into action - Year of Care training for diabetes network
DESCRIPTION:9 March 9am-1pm *Part 1\n19 April 1pm-5pm *Part 2\n\nAbout this event \nThe approach taken will focus on how to embed changes which encompass: \n1. Tools and systems that support people to work in partnership and to have the right information and support at the right time for the best decision. \n2. Clinician skills and values: using core and more advanced communication skills to enable people to articulate what matters to them and work out the impact of these in health options\, decisions and plans. \nThe training is delivered in 2 parts\, please choose a date for part 1 and a date for part 2. \nDuring this training we will: \n• Consider the philosophy\, benefits and components of SDM \n• Work out what the key SDM ‘moments’ are in your service \n• Make plans to put in place practical changes to how things are done to embed SDM into your pathways and patient journeys \n• See\, practice and reflect upon the consultation skills involved in SDM \n  \n\n\n\nPart 1 – What do we mean by Shared Decision Making? \n \nPart 2 – The Shared Decision Making Consultation \n \n\n\n\n\nTo introduce the whole team to the rationale for SDM and clarify current ideas and understanding.\nTo explore the overall principles that underpin SDM and think about the process of making a decision and how we support meaningful involvement in decision making.\nTo think about how we discuss risk in a meaningful way\nTo consider current patient pathways and which decision making areas you wish to focus on as an individual or team.\n\n\n\n\nTo reflect upon the philosophy and values that underpin a SDM approach.\nTo consider the consultations skills involved in SDM and have a go at scenarios using the skills outlined.\nTo continue to work with your team on SDM in the patient pathway/journey and an initial improvement that you will work on.\nTo give teams time to do some thinking about pathways\, resources and planning.
URL:https://neltraininghub.org/event/putting-sdm-into-action-year-of-care-training-for-diabetes-network/2023-04-19/
LOCATION:Online Session\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230420T130000
DTEND;TZID=Europe/London:20230420T163000
DTSTAMP:20260416T132030
CREATED:20230123T160059Z
LAST-MODIFIED:20230124T165432Z
UID:10002261-1681995600-1682008200@neltraininghub.org
SUMMARY:Foundations in Motivational Interviewing (MI): “Exploring Motivation and Facilitating Change”
DESCRIPTION:(delivered across multiple dates/formats) – funded for NEL staff \nDelivery led by Sophie Dissanayake\, Learning and Development Practitioner & MI Trainer (MINT network trainer) \nMotivational Interviewing (MI) is a person-centred counselling style for addressing the common problem of ambivalence about change. North East London Training Hubs have funded limited places for local Health and Social Care workforce to access these courses. The programme will introduce\, evidence-based skills and strategies to 1) explore people’s ambivalence to change health damaging behaviours and  2) facilitate positive lifestyle change \nThe course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course participants will feel able to start using Motivational Interviewing (MI) in their work settings. The course (equivalent to two days) introduces participants to the theory\, spirit and principles in using MI to help people make positive change. The training will use a range of methods including didactic teaching\, live demonstrations through role play with professional actors\, audio\, video and coaching. The training will aim to create a curiosity to learn more and develop practice. This course delivery team will include a member of the Motivational Interviewing Network of Trainers (MINT) who has worked and trained across a wide range of settings. \nThe course is valued at £200pp\, and this is funded by the Training Hub. It is also CPD accredited and certificates will only be issued following completion of the training. Participants must fully attend all parts of the course and ensure you have a working microphone and camera. Late comers will not be allowed entry. The below cohorts are being delivered via Zoom platform\, and learners should ensure device and network enables this prior to registering. Joining instruction will be circulated 48 hours prior to the delivery dates. \nPlease click on the date set below to register your place \nCohort 1 \nDay 1: Thursday 23rd February 2023\, 0930-1300 | Day 2: Thursday 2nd March 2023\, 0930-1300 | Day 3: Thursday 9th March 2023\, 0930-1300 | Day 4: Thursday 16th March 2023\, 0930-1300 \nCohort 2 \nDAY 1: Friday 10th March 2023\, 0930-1430 | Day 2: Friday 17th March 2023\, 0930-1430 | Day 3: Friday 27th March 2023\, 0930-1430 \nCohort 3\nDay 1: Thursday 20th April 2023\, 1300-1630 | Day 2: Thursday 27th April 2023\, 1300-1630 | Day 3: Thursday 4th May 2023\, 1300-1630 | Day 4: Thursday 11th May 2023\, 1300-1630 \nCohort 4\nDay 1: Wednesday 3rd May 2023\, 0930-1430 | Day 2: Wednesday 10th May 2023\, 0930-1430 | Day 3: Wednesday 17th May 2023\, 0930-1430\n \n** FULL ATTENDANCE REQUIRED AT ALL SESSIONS** \nWhat previous attendees have feedback: \n‘This training is perfect for my role -in facilitating new assessments and I am thankful for participating in MI training’ \n‘Really enjoyed this course.  Reflection on own practice – a lot of thought provoking areas that i need to change.  e.g. using more open questions compared to closed’ \n‘Mindful communication\, person centred\, empathetic.. all of the MI techniques and the spirit! All of the training was helpful\, particularly as it was very interactive. Breakout rooms were helpful’ \nPlaces are limited please book early to avoid disappointment!
URL:https://neltraininghub.org/event/foundations-in-motivational-interviewing-mi-exploring-motivation-and-facilitating-change-2/2023-04-20/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230420T130000
DTEND;TZID=Europe/London:20230420T163000
DTSTAMP:20260416T132030
CREATED:20230124T115452Z
LAST-MODIFIED:20230124T115452Z
UID:10002251-1681995600-1682008200@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Understanding the NHS (3.5 hours)
DESCRIPTION:Audience: Administration and Reception staff \nThis workshop is designed specifically for receptionists working in the primary care sector. \nThis workshop will introduce the overall receptionist programme as well as bringing delegates up to date with local and national developments within the primary care sector of the NHS. \nThe workshop will provide knowledge and information on the structure of both the local and national NHS as well as focusing on the work of the CCG and the Care Quality Commission and how services are developing. \nThe topics that will be covered include; • Welcome and Introductions • Course administration • Overview of the five module programme • The NHS: history and background • National and Local NHS Structures • Where and how services are delivered • Who’s who in the primary health care team • Who does what in the wider NHS • CQC regulation • GPs as independent contractors • Duties of a Doctor • GMS\, PMS Contracts • Quality services • Session summary and final questions • Preparation for the next session \nCourse Provider: First Practice Management \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-admin-reception-training-understanding-the-nhs-3-5-hours/2023-04-20/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230420T140000
DTEND;TZID=Europe/London:20230420T150000
DTSTAMP:20260416T132030
CREATED:20230316T133425Z
LAST-MODIFIED:20230316T133426Z
UID:10002363-1681999200-1682002800@neltraininghub.org
SUMMARY:The Three Main Roles in Personalised Care: Social Prescribers\, Health and Wellbeing Coaches and Care Coordinators
DESCRIPTION:What do they do? How do they work? \nHow do they help to address health inequalities? What is the ‘value-add’ and how are the roles differentiated? What is your experience of working with them? \nIn this session people working in each of these roles will give insight into their practice and how they can help your patients. \nRegister HERE
URL:https://neltraininghub.org/event/the-three-main-roles-in-personalised-care-social-prescribers-health-and-wellbeing-coaches-and-care-coordinators/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230420T143000
DTEND;TZID=Europe/London:20230420T183000
DTSTAMP:20260416T132030
CREATED:20230324T134632Z
LAST-MODIFIED:20230406T091213Z
UID:10002372-1682001000-1682015400@neltraininghub.org
SUMMARY:Newham Protected Learning Time (PLT) Sessions
DESCRIPTION:Virtual Session 1\n\n\n​Please click here to register to the session and receive a calendar invite with joining link.\n2:30 – 5:30 – Mental Health Road Show\nTarget Group: Clinical staffAgenda \n\n\n2:30 – 2:40: Introduction & Pathways Update: One page adult mental health referral pathways – update – Chair Dr John Babalol\, Associate Clinical Director Newham Mental Health ELFT\n2:40 – 3:10: Crisis Management and Services: Patients in crisis\, how to manage and who to call? How do the crisis service and home treatment team operate? Are there any alternatives? – Dr Dominic Dougall\, Clinical Director – Newham Adult Mental Health & Ed Landor\, Crisis Lead ELFT\n3:10 – 3:40: Eating Disorders: Seeing beyond Anorexia: What are the different types of eating disorders\, how is disordered eating different to eating disorder and what NEW services are available? – Dr Brian Sheeran\, Clinical Lead for Eating Disorders ELFT\n3:40 – 3:50: Break \n3:50 – 4:30: ADHD: Cases & Challenges – Dr Adetoro Adenola\, Consultant Psychiatrist – ADHD Clinic\n4:30 – 5:00: Medically Unexplained Symptoms: ‘All body pain’ – moving beyond the heatsink – Understanding medically unexplained symptoms\, what is the new diagnostic term for this and what can we do to help patients – TBC\n5:00 – 5:30: Dementia: Dementia – don’t forget! Tips on screening and referring – Dr Juliette Brown\, Consultant Psychiatrist\, Mental Health for Older Adults Team\n\n\nClick here to join the online session.\n\n\n\n\nVirtual Session 2 – Non-clinical\n\n​ \nPlease click here to register to the session and receive a calendar invite with joining link.\n2:30 – 5:30 – Telephone Triage\nTarget Group: Non-clinical staff 1. Welcome & Introductions \n2. Introduction to Telephone Triage \nThis session will introduce why Telephone Triage is a recognised tool to meet demand on clinical time and how it can increase access. Discussion will explore the benefits\, risks and limits of the approach. \n\nDefinition of Triage\nThe purpose of triage\, why do we need it – Right person\, in the right place at the right time\nUse of software\nOpening a call – introduction and confirming callers basic demographics and/or consent to speak to a relative\, friend or carer\nCommunication – Open questions\nRuling out red flags\nHistory taking\nTriage streams – Book-On-Day\, Routine GP\, ACP\, GPN\, HCSW appointments\, etc.\nClinical Appointment system – Allocation of slots\, appointment length\, red slots / urgent\, etc.\nConfirm the triage outcome with the patient\n\n3. How are you feeling? \n\nThoughts from a patient’s perspective\nThoughts from a GP practice staff perspective\n\n4. How will the Receptionists role change with Telephone Triage and Active Signposting\nSources of help receptionists will refer patients to\, including: \n\nARRS roles\nOther Healthcare professionals & services\nHow to assess urgency and prioritise referrals\nHow to deal with a red flag issue\n\n5. Clinical Perspective\nTelephone Triage from a clinical perspective presented by a clinician with lived in experience in setting up\, updating and implementing the system in practice.\n6. Receptionist Perspective\nTelephone Triage from a frontline perspective presented by a receptionist with lived in experience across multiple practices in assessing demand and prioritising need for appointments to deliver excellent patient care.\n7. Practical exercises\nThere will be interactive exercises throughout the session that will require the attendees to think about a situation that they have previously encountered and to think about how they deal with it and what they would do differently. \nThis will be based on typical scenarios found in GP Practices and will be an opportunity for participants to develop new techniques to deal with enhanced patient interactions. Emphasis will be on developing confident communication skills.\n8. Q&A – Summary \n9. Close \n\nClick here to join the online session.\n\n\n\n\n\nCOVER ARRANGEMENTS:\nIf by attending\, your practice opening offer would need to be a skeleton one\, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than by 5pm on Wednesday the 12th April.NHC will cover the telephones until 6:30pm\, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed\, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions\, etc.If you are aware of a member of your practice team who has not received the email invitation\, please advise Johanna North on Johanna.North1@nhs.net who will be happy to ensure that their details are added to the circulation list.
URL:https://neltraininghub.org/event/newham-protected-learning-time-sessions/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Supervisors & Educators,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
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DTSTART;TZID=Europe/London:20230421T093000
DTEND;TZID=Europe/London:20230421T163000
DTSTAMP:20260416T132030
CREATED:20230420T091130Z
LAST-MODIFIED:20230609T162529Z
UID:10002395-1682069400-1682094600@neltraininghub.org
SUMMARY:Newham Equity Quality Improvement Training
DESCRIPTION:Want To Change Inequity In Newham ?  \nCome along to an introduction to Quality Improvement Training session where you can learn about how to apply QI to an equity issue you are tackling. \nWhat is Quality Improvement? \nQuality Improvement is a systematic way to help you bring a group of people together to solve problems using a set of tools to make meaningful change. This course runs across one day and is in person at different venues across East London \nREGISTER HERE \nThe sessions will run over 1 day from 9.30 am – 4.30pm in person across different locations in East London. \n• Friday 21st April 2023 Venue Experiential Learning Centre ELFT  \n• Monday 22nd May 2023 Vicarage Lane Health Centre  \n• Tuesday 27th June 2023 Venue Experiential Learning Centre ELFT  \n• Wednesday 26th July 2023 Vicarage Lane Health Centre  \n• Thursday 31st August 2023 Vicarage Lane Health Centre  \n• Friday 29th September 2023 Vicarage Lane Health Centre  \n• Monday 23rd October 2023 Venue Experiential Learning Centre ELFT  \n• Tuesday 21st November 2023 Vicarage Lane Health Centre  \n• Wednesday 19th December 2023 Venue Experiential Learning Centre ELFT  \n• Thursday 25th January 2024 Venue To be confirmed  \n• Friday 23rd February 2024 Venue Experiential Learning Centre ELFT  \n• Monday 25th March 2024 Venue To be confirmed 
URL:https://neltraininghub.org/event/newham-equity-quality-improvement-training/2023-04-21/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2023/04/Screenshot-2023-06-09-at-17.22.11.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230421T100000
DTEND;TZID=Europe/London:20230421T150000
DTSTAMP:20260416T132030
CREATED:20230405T122955Z
LAST-MODIFIED:20230405T122956Z
UID:10002380-1682071200-1682089200@neltraininghub.org
SUMMARY:Nursing and Midwifery Genomic Ambassador Masterclass: What does good genomic healthcare look like?
DESCRIPTION:21 April 2023\, 10:00am to 3:00pm\n\n\n\n\n\n\nCavendish Conference Centre\, 22 Duchess Mews\, London W1G 9DT\n\nJoin the North Thames GMS for this ‘masterclass’ designed specifically for nurses & midwives who would like to take on the genomics ambassador role in their trust.\nTopics include:\n\nThe vision for genomics in the NHS how this is being translated within nursing and midwifery\nThe outstanding genomics related work that nurses and midwives are leading across the NTGMSA region\nGaining your views on the way forward with the Ambassador Programme and Charter for Excellence Nursing & Midwifery Practice in Genomics\n\nFind out more and register: www.norththamesglh.nhs.uk/nursing-and-midwifery-genomic-ambassador-masterclass
URL:https://neltraininghub.org/event/nursing-and-midwifery-genomic-ambassador-masterclass-what-does-good-genomic-healthcare-look-like/
LOCATION:Cavendish Conference Centre\, Cavendish Conference Centre\, 22 Duchess Mews\, London\, W1G 9DT\, United Kingdom
CATEGORIES:Advanced Nurse Practitioner,Community Nurse,General Practice Nurses,Nursing Associates
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
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