NEL Training Hub

NEL USER GROUP 2022
2022-04-20 12:00 - 14:00 (Europe/London)
Come and join our first virtual NEL USER GROUP 2022.

NEL USER GROUP
Our aim is to bring you information and updates from CCG leads, Clinical system account managers and Relevant third parties.
Please join us on Wednesday 20th April 2022 at 12pm. The User Group will be held every 3 months thereafter.
AGENDA – To be confirmed

Suicide First Aid Lite (4 hours)
2022-04-21 09:30 - 13:30, 2022-05-03 09:30 - 13:30 | Online Session, United Kingdom
CLICK HERE to register you place
The Suicide First Aid Lite (delivered virtually) is a half day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive
SFA Lite is comprised of 2 parts over half day. The programme teaches the skills needed to identify someone who may be thinking about suicide and to pass the person onto a suicide first aider.
Suicide First Aid Lite (Virtual) training offers learning outcomes that are knowledge based and factual. This training can be used as a stand-alone programme or as the first part of a journey to learn suicide prevention skills.
Method of delivery:
Taught over half day using tutor facilitated socratic learning, tutor-led role- play, mini lectures, group work and audio-visual presentations. This is a has some interactive elements and is an emotionally engaging learning experience. Use of Camera and microphone is essential for quality and safety reasons, otherwise you will be asked to leave the session
Pre-training requirement
No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide.
Who should attend?
Multi-sector practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community members.
What previous attendees have feedback:
“Great and informative course which helped to identify a range of causes, reasons, signs of suicide and how to support someone in a moment of crisis”
“The trainer was excellent and very clear in her explanations. Her experience over the years giving examples of situations, really made the training feel real and not hypothetical”

Understanding Adolescent Mental Health: Implications for practice and improving wellbeing
2022-04-21 09:30 - 15:30 | TBC, United Kingdom
Background:
Understanding Adolescent Mental Health: Implications for practice and improving emotional well being
Duration: One day course
Aims: This course will address the increasing rate of emotional distress and mental ill health among adolescents .The focus will be to increase knowledge of the risk factors which contribute to emotional disorders, associated behaviours and effects on psychological, social and cognitive developments. Finally, identifying strategies to improve the emotional well being of young people .
KSS Practitioner Indicators: 1,2,3,4,5,6,7,10
Learning objectives:

Understanding the prevalence of adolescent mental illness and the different clinical and social presentations of emotional distress among young people
Exploring current research to identify antecedent factors and early significant traumas which contribute to adolescent mental distress and self harm.
Exploring the impact of domestic violence, parental mental illness and substance misuse and role of carers on the emotional wellbeing of adolescents.
Examining the role of gender, culture and sexual identity in the development of adolescent mental distress among vulnerable young people .
Exploring the experiences of young people from BME communities identifying specific social and cultural experiences
Examining different models for holistic assessment and strategies for intervening to improve young people’s mental well being and reducing risk of harm

NHS mail management Training Session WS210422 (NHS Encryption)
2022-04-21 14:00 - 14:30
**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**
NEL GP IT Training is offering new starter training for your staff in order to support and induct them when joining your team.
The session is designed to demonstrate the basic functionality of the NHS mail Web page that learners will use in their day to day role.
Details of topics covered can found below.
The following topic will be covered:
Session Topics :
• NHS Encryption
All attendees will receive a certificate at the end of the course to show they have attended a basic skills course. Course timings are slightly flexible depending on the number of learners and the learning rate of all attendees.

NHS mail management Training Session WS250422 (Shared mailbox)
2022-04-25 14:00 - 14:30
**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**
NEL GP IT Training is offering new starter training for your staff in order to support and induct them when joining your team.
The session is designed to demonstrate the basic functionality of the NHS mail Web page that learners will use in their day to day role.
Details of topics covered can found below.
The following topic will be covered:
Session Topics :
• NHS Shared mailbox management and granting access
All attendees will receive a certificate at the end of the course to show they have attended a basic skills course. Course timings are slightly flexible depending on the number of learners and the learning rate of all attendees.

Patient Online - Proxy AccessWS260422
2022-04-26 14:00 - 16:00
**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**
In this session we will looking into the importance of Proxy Access and how as a practice you can make use of it to benefit your patients.
The following topics will be covered:

What is Proxy Access?
How to add a proxy user
How to add a user who isn’t a patient at your practice
How to manage what the user has access to
Patient précis icon
Warnings in relation to Gillick and Fraser
Not competent to consent code
Record Sharing Configuration

Although the session is scheduled for 2 hours this may be reduced depending on the numbers of queries from attendees.

SP-EAK: Suicide Prevention – Explore, Ask, Keep-Safe
2022-04-27 09:30 - 13:00 | Zoom, United Kingdom
SP_EAK

An Introduction to Suicide Prevention skills
Half day session
• To consider the attitudes, myths and stigma that surround suicide.
• To recognise and explore the ‘signs’ that may indicate someone is having thoughts of suicide.
• To encourage an open, safe and sensitive conversation about suicide with a person having thoughts of suicide.

To support a safety plan with someone thinking of suicide

THE CARE CERTIFICATE PROGRAMME 2022
2022-04-27 09:30 - 17:00 | Bernie Cameron Community Centre, 32 Merchant Street, London, London, E3 4LX
This programme is designed for staff in GP Practices who wish to become clinical HCA’s and for Social Service staff in non-residential care settings.
THIS COURSE CONSISTS OF FOUR TRAINING DAYS YOU MUST ATTEND ALL FOUR DAYS TO RECEIVE A CERTIFICATE
Day 1 & 2 : 10th & 11th May 2022
Day 3 & 4: 17th & 18th May 2022
Since April 2015 all staff new to Health Care Support Worker roles need to complete the Care Certificate as part of their induction to the new clinical role. This ensures they are aware of the behaviours and competencies expected of them and can provide high quality care. This Care Certificate Programme is delivered by a multi-professional teaching team from General Practice and Community Services.
Standard price £120. However fully funded for NEL STAFF staff . Failure to attend following booking a funded place will incure a charge. Work email must be used when registering.

Bullying and Harassment - what do you need to know
2022-04-27 10:30 - 12:00 | Online Session, United Kingdom
North East London Training Hubs are delighted to invite all health and care staff an opportunity to join a conversation introducing the subject of bullying and harassment in the workplace.
There is an increasing awareness of the effect bullying and harassment can have on individual, team and organisational welfare. The Chartered Institute of Personnel and Development (CIPD) has estimated that over 50% of stress cases at work involve bullying, and the increasing costs of compensation can be staggering
How will the events be delivered? And who can attend?
Events will be delivered via Zoom, virtual, interactive format. All by experienced subject experts. Anybody working in the public sector across North East London Health and Social Care setting can register to attend.
CLICK HERE TO REGISTER
Workshops delivered in collaboration with external partner in-equilibrium
What previous attendees have feedback:
“A very useful and informative session. it should be a mandatory course for all staff including managers, directors and those in charge of policies”
“It was very interesting and well presented. Glad that awareness is growing and organisations are taking it more seriously”

NEWHAM PRACTICE ASSESSOR UPDATE
2022-04-27 14:00 - 16:30 | MS Teams, United Kingdom
DESCRIPTION
This session will give the participants an update of the pre-registration nursing curriculum and refresh their knowledge of the NMC standards student supervision and assessment. It also provides a forum to share good practice and network
It also provides a forum to share good practice, network and discuss experiences that the participants have had in practice when supporting learners.

TARGET AUDIENCE
The practice assessor update is aimed at registered nurses and nursing associates working in primary care.

Awareness and Understanding of Autism in Children
2022-05-03 13:00 - 16:30, 2022-05-09 13:00 - 16:30 | Online Session, United Kingdom
The workshop objectives include:

An introduction to the Spectrum
Characteristics of autism
Communication
Rigidity and repetitive behaviours
Sensory
Strengths
What works
Legislative requirements
Course facilitation

The course will be delivered in a combination of theory, as well as practical and interactive exercises. Attendees will also have the opportunity to consider action points going forward after the course.
Trainer
Manar Matusiak has over 20 years’ experience at director level in the specialist care and education sector, in particular in the field of autism. She helped to set up and develop the first transitional residential service in the country for young adults with autism and complex needs. Her background is in teaching and management. During her career, she was Personal and Professional Development Director for one of the national specialist autism providers, overseeing the development. She is currently Managing Director of Living Autism and she trains and coaches nationally across all sectors
This is an introductory workshop and may not be suitable for those in clinical settings. Workshops are based on small group interactions. Please do ensure you are committed to attending the full duration of the workshop. The workshop is costed at £75 PP and has been funded by North East London Health and Care Partnership

Managing Practice Finances
2022-05-04 09:00 - 13:00 | Online Session, United Kingdom
This is the foundation workshop to the PMA programme – a series focused on the business management of general practice – where practice finances and accounting systems are explained in a user-friendly, interactive way. The web workshop will give you an overview of your accounting system and walk you through a set of Practice Accounts. It will also cover superannuation and update you on financial changes to expect for 2022/23.

The module will be delivered as an interactive web workshop with practical guidance to enable participants to map the techniques and outcomes onto their own practice.

Objective: Participants will gain an understanding of practices finances and how to understand the accounts produced by your accountant. Good financial management should lead to reduced financial risk in the ever-changing world of general practice.

Understanding Parental Mental Ill-Health & Impact on Parents & Carers
2022-05-04 09:30 - 15:30 | TBC, United Kingdom
Background:
The course is aimed at providing front line social workers and managers who work with children and families with the necessary knowledge and skills to respond effectively to the challenges of working with parents with a mental health issue. The course will consider the features of mental ill health, how this impacts on parenting and the effects on children of living with a parent with a mental health condition. The focus of the course will be meeting children’s identified needs, managing risk and ensuring good outcomes for children via effective social work case work.
KSS Practitioner Indicators: 1,2,3, 4,5,6,7,8,10
Learning Objectives:

Understand the prevalence, nature and signs of the most common types of mental illness (distinguishing between cases where there is a formal diagnosis or not)
Examine the impact of Covid pandemic and lockdown on parental mental health and wellbeing .
Exploring presentation of major mental illness including depression ,bipolar disorder .schizophrenia and personality disorders in parents and levels of risks presented in Serious case reviews.
Identify some of the triggers to emotional distress; physical illness, trauma and conflict affecting parents and children.
Recognise mental disorders among parents from Black and minority communities and the experiences of women with mental ill health
Understand the impact on the child’s cognitive, emotional and social development when living with adults diagnosed with mental ill health
Develop an understanding of the impact of mental health in relation to predictions of risk and harm in particular preventing high harm outcomes
Identify different clinical ,social and therapeutic interventions which are effective approaches in response to adult mental illness

Child Neglect: Assessing the Quality of Parental Care – using GCP2 Tool
2022-05-04 10:00 - 16:00 | Zoom, United Kingdom
Background:
The NSPCC Graded Care Profile GCP2 is a standardised tool for assessing the quality of parental care where neglect is a concern. It provides an assessment of the quality of care across the 4 domains of physical; safety, emotional; developmental needs. Newham LSCB have adopted the tool and training key professionals to use this as part of assessment and intervention.
Training Level: 2/3
This accredited 1 day training is for practitioners who have a key worker role and are undertaking home visits to families or who have other opportunities to observe care-giving.
Learning Outcomes:
Attendees will be taught to use the GCP2 and on successful completion of the course and return of a completed GCP2 will be accredited to use the tool.
Training Materials:
Graded Care Profile Assessment Tool with Video and Manual

Foundations in Motivational Interviewing (MI): “Exploring Motivation and Facilitating Change”
2022-05-05 08:00 - 17:00 | Online Session, United Kingdom
Thursdays 5th May, 12th May, 0930-1430 & 19th May 2022, 0930-1430 (each day)
*required to attend all three days*
CLICK HERE TO REGISTER

Motivational Interviewing (MI) is a person-centred counselling style for addressing the common problem of ambivalence about change. North East London Training Hubs have funded limited places for local Health and Social Care workforce to access these courses. The programme will introduce, evidence-based skills and strategies to 1) explore people’s ambivalence to change health damaging behaviours and 2) facilitate positive lifestyle change
The course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course participants will feel able to start using Motivational Interviewing (MI) in their work settings. The course (equivalent to two days) introduces participants to the theory, spirit and principles in using MI to help people make positive change. The training will use a range of methods including didactic teaching, live demonstrations through role play with professional actors, audio, video and coaching. The training will aim to create a curiosity to learn more and develop practice. This course delivery team will include a member of the Motivational Interviewing Network of Trainers (MINT) who has worked and trained across a wide range of settings.

Participants must fully attend all parts of the course and ensure you have a working microphone and camera. Late comers will not be allowed entry. The course is delivered via Zoom platform, and learners should ensure device and network enables this prior to registering. Joining instruction will be circulated 48 hours prior to the delivery dates.

What previous attendees have feedback:
‘This training is perfect for my role -in facilitating new assessments and I am thankful for participating in MI training’
‘Really enjoyed this course. Reflection on own practice – a lot of thought provoking areas that I need to change. e.g. using more open questions compared to closed’
‘Mindful communication, person centred, empathetic.. all of the MI techniques and the spirit! All of the training was helpful, particularly as it was very interactive. Breakout rooms were helpful’

*All event will be delivered through Zoom platform. Joining instructions will be shared 48 hours prior to event date. Limited spaces available, book early!*
**Please add you name to waiting list if courses are fully subscribed so priority places can be offered to you for future dates**
***DNA charge applies in the event of failure to attend following booking***

For any further information re any of the above courses please email thccg.cepn@nhs.net

NEWHAM VENEPUNCTURE TRAINING
2022-05-05 12:30 - 16:00 | Online Session, United Kingdom
DESCRIPTION ELFT NHS Trust & Newham Training Hub is excited to offer Venepuncture training to Newham Primary Care Staff. This training is appropriate as an initial training for staff in primary care settings who are required to undertake venepuncture or staff currently taking blood who are in need of an update.

The theoretical (T) part of the training is delivered virtually using Zoom.
Practical training (P) is face to face in a *booked timed 1 hour slot between listed times.

Please note that participants will need to arrange supervised practice back at their place of work before they can undertake the skill independently.

TRAINING DAYS March 2022 Dates:

(T) 03/03/22 from 13:00-16:30 – Virtual via Zoom
(P) 08/03/22 from 11:00-16:30 – Face to face – pre booked 1 hour slot between these hours at East Ham Care Centre, Shrewsbury Rd, London, E7 8QP

lease note that you are required to attend the Theoretical training prior to the supervised practice.

NEL: BULLYING & HARASSMENT - WHAT DO YOU NEED TO KNOW?
2022-05-05 13:30 - 15:00 | Zoom, United Kingdom
There is an increasing awareness of the effect bullying and harassment can have on individual, team and organisational welfare. The Chartered Institute of Personnel and Development (CIPD) has estimated that over 50% of stress cases at work involve bullying, and the increasing costs of compensation can be staggering.
How will the event be delivered? And who can attend?
Event will be delivered via Zoom platform in a live, virtual, interactive format. All by experienced subject experts. Anybody working in North East London Health and Social Care setting can register to attend.
Limited numbers available, book now to avoid disappointment. Joining instructions will be shared 48 hours prior to event date

If you have any questions or you would like to deliver a session please do contact nelondon.newhamtraininghub@nhs.net

NEWHAM SOCIAL PRESCRIBING COMMUNITY OF PRACTICE ONLINE FORUM
2022-05-09 13:00 - 15:00 | Online Session, United Kingdom
Social Prescribing is a way for local agencies to refer people to a social prescriber or those in a similar role. Social Prescribers give people time, focusing on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. They connect people to community groups and statutory services for practical and emotional support.
If this sounds like something you do in your role, then please come and join our community of practice online forum.
AGENDA

13:05 – 13:10: Welcome and Introductions – Forum Co-chairs: Katy Szita, Lead Social Prescriber NW2 PCN and Augusta Adu, Senior Social Prescriber Link Worker, South One Primary Care Network
13:10 – 13:15: Welcome to Newham Support – Aine Fuller, Public Health Officer, Health Promotion & Community Engagement
13:15 – 13:20: SWA Training Update – Helena Taylor, Senior Public Health Adviser to VCFS
13:20 – 13:35: Primary Care Knowledge service – Sherin Francis, Primary Care Knowledge Specialist
13:35 – 13:50: Aim4Work, Shaw Trust – Louise Riman and Jatinder Dhadwar, Employment Advisers
13:50 – 14:00: Comfort Break
14:00 – 14:20: DWP Disability Employment Advisors Service – Olu Adeniran/Tee Somolu, Employment Adviser
14:20 – 14:30: Our Newham Learning and Skills Courses – Denise Herman, Pathway Leader
14:30 – 14:40: LBN Resident Engagement & Participation – Habebur Rahman, Volunteers, Parks and Open Spaces Team Leader
14:40 – 15:00: Newham Employment Rights Hub – Heli Alam, Employment Rights Adviser
15:00: Closing Comments – Forum Co-chairs: Katy Szita, Lead Social Prescriber NW2 PCN and Augusta Adu, Senior Social Prescriber Link Worker, South One Primary Care Network

Chairs: Katy Szita, Lead Social Prescriber NW2 PCN & Augusta Ada Senior Social Prescriber Link Worker, South One Primary Care Network

WHAT WILL YOU DO IN THE FORUM?

Learning
Networking
Sharing good practice

This is a chance to meet and talk to various One Newham organisations, find out what resources and training are available to support you in your role and build your community of practice together.

Care Certificate Programme 2022 (Four Day Programme)
2022-05-10 09:30 - 17:00
THIS COURSE IS FULLY FUNDED FOR TOWER HAMLETS AND NEWHAM STAFF
This programme is designed for staff in GP Practices who wish to become clinical HCA’s and for Social Service staff in non-residential care settings.
THIS COURSE CONSISTS OF FOUR TRAINING DAYS YOU MUST ATTEND ALL FOUR DAYS TO RECEIVE A CERTIFICATE
Day 1 & 2 : 10th & 11th May 2022
Day 3 & 4: 17th & 18th May 2022
Since April 2015 all staff new to Health Care Support Worker roles need to complete the Care Certificate as part of their induction to the new clinical role. This ensures they are aware of the behaviours and competencies expected of them and can provide high quality care. This Care Certificate Programme is delivered by a multi-professional teaching team from General Practice and Community Services.
Standard price £120. However fully funded for NEL STAFF staff . Failure to attend following booking a funded place will incure a charge. Work email must be used when registering.
Please contact Jacqui Hodgson jacqui.hodgson5@nhs.net if you have any queries about the role and the training.

THIS COURSE IS FULLY FUNDED FOR TOWER HAMLETS AND NEWHAM STAFF

Trauma informed Practice Module 1 (am)
2022-05-10 10:00 - 11:30
Newham’s approach to Complex and Contextual Safeguarding
This new suite of modules have been designed to embed understanding, knowledge and skills to identify the impact and complexities within this arena.
The modules build on understanding and must be attended in order

SP-OT Suicide Prevention Tutorial Overview
2022-05-10 10:00 - 11:30 | Zoom, United Kingdom
What EVERYONE needs to know
To understand the prevalence and impact of suicide.
To explore the language, and the challenges, when talking openly about suicide.
To recognise the ‘signs’ that may indicate someone is having thoughts of suicide
To consider how we can all contribute to a suicide safer community.

EMIS New User Tasks - Beginner session WS100522
2022-05-10 11:00 - 12:00
**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**
In this session we will be looking at how to use to managing tasks in EMIS
The following areas will be covered:

Accessing Tasks

Creating tasks

Managing tasks

Deleting, replaying, completing and adding notes on tasks etc.

Although the session is scheduled for 1 hour this may be reduced depending on the numbers of queries from attendees. Attendees can leave the session at any point if they feel their requirements have been met.

TNW Webinar: Medicines Optimisation Scheme
2022-05-10 12:30 - 14:00 | Online Session, United Kingdom
The TNW Medicine Optimisation team are pleased to invite all practices to this important update webinar. The session will:

To provide an overview of the scheme
To engage with practices on the delivery of the scheme
To provide an overview of resources to support the scheme
Opportunity of ask questions about the scheme

Practices are requested to consider sending at least one representative to the session. It would be particularly useful for pharmacists to attend but is open to all appropriate staff.

Long COVID Training Schedule and Resources for Health and Care Professionals
2022-05-10 13:00 - 14:00 | MS Teams, United Kingdom
Dear Colleagues

Long COVID Training Schedule and Resources for Health and Care Professionals

Further to the launch of our Long COVID Community of Practice on 9 November 2021, we have set up a dedicated online hub of resources and training for all health and care professionals working with long COVID patients in North East London.
You can access the hub HERE. Please note that although these pages are currently hosted by the Newham Training Hub, the resources and training are for all boroughs in North East London.
Alongside this, we have also launched a series of long COVID training webinars, starting at 1pm on 8 February 2022. This first session is ‘What is Long COVID Including Pathophysiology, Symptoms and Red Flags’. Register Now for this session.
You can also register for the following sessions.
All sessions are from 1:00pm to 2:00pm:

How to Assess & Diagnose Long Covid; Including What Investigations To Do –8 March Register Now
Multidisciplinary Team Management of Covid –5 April Register Now
Self-Management Strategies for Long Covid, Including Non-clinical Pathways –10 May Register Now
Patient Case Studies: Examples from the NEL Long Covid Clinics –7 June Register Now
Long Covid Pathways – How to Refer to Local Long Covid Service –12 July Register Now
A reminder about the Community of PracticeThe NEL Long Covid Community of Practice aims to:

enable collaboration across NEL with consistent messaging considering local pathways
enable continuous learning
share and build better practice
influence the ongoing development of the education modules
create a support network, enabling access to expertise.

Trauma informed Practice Module 2 (pm)
2022-05-10 13:30 - 15:00

Trauma informed Practice Module 3 (am)
2022-05-11 10:00 - 11:30

Trauma informed Practice Module 4 (pm)
2022-05-11 13:30 - 15:00

EMIS New User Administration and Reception Training WS110522
2022-05-11 14:00 - 16:00
**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**
NEL GP IT Training is offering new starter training for your staff in order to support and induct them when joining your team.
The session is designed to demonstrate the basic functionality of the EMIS clinical system that learners will use in their day to day role.
Details of topics covered can found below.
Please note eRS referrals will not be covered in this session, training on this topic can be arranged separately with the GP IT Training team.
The following topics will be covered:
First Half:

logging onto EMIS Web including Smart Card use
Overview of EMIS and how to navigate the system
Find Patient
Appointment book
Registering a new patient

Break – 5 minutes
Second Half:

Overview of the Care Record including how to find data, print patient summary
Adding notes into the Care Record
Medications and medication requests
Tasks
Q&As

All attendees will receive a certificate at the end of the course to show they have attended a basic skills course. Course timings are slightly flexible depending on the number of learners and learning rate of all attendees.
