NEL Training Hub

NEWHAM VENEPUNCTURE TRAINING
2022-03-03 13:00 - 16:30 (Europe/London) | Online Session, United Kingdom
DESCRIPTION
ELFT NHS Trust & Newham Training Hub is excited to offer Venepuncture training to Newham Primary Care Staff.
This training is appropriate as an initial training for staff in primary care settings who are required to undertake venepuncture or staff currently taking blood who are in need of an update.

The theoretical (T) part of the training is delivered virtually using Zoom.
Practical training (P) is face to face in a *booked timed 1 hour slot between listed times.

Please note that participants will need to arrange supervised practice back at their place of work before they can undertake the skill independently.

TRAINING DAYS
March 2022 Dates:

(T) 03/03/22 from 13:00-16:30 – Virtual via Zoom
(P) 08/03/22 from 11:00-16:30 – Face to face – pre booked 1 hour slot between these hours at East Ham Care Centre, Shrewsbury Rd, London, E7 8QP

lease note that you are required to attend the Theoretical training prior to the supervised practice.

Wound Management: For Nurses and AHPs – Advanced 2 CPD credits
2022-03-03 13:00 - 15:00 | Online Session, United Kingdom
Delivered with group work, quizzes, electronic polls, breakout rooms. Work books provide

Healthy Relationships & Online Sexual Content Training
2022-03-03 10:00 - 13:00
Introduce some of the recent and emerging research and statistics into online pornography and young people.
Explain trends between exposure to sexual content online and its impact on under-age viewers.
Explore how to tackle the issue of consent in a meaningful and respectful way, to promoting healthy relationships in young people.
Provide practical tips and advice for professionals on supporting young people to develop healthly attitudes and relationships.

Wound Management: For Nurses and AHPs – Intermediate 2 CPD credits
2022-03-03 10:00 - 12:00 | Online Session, United Kingdom
Delivered with group work, quizzes, electronic polls, breakout rooms. Work books provided.

Working Together to Safeguard Children Cared Away From Home
2022-03-01 14:00 - 16:00 | Zoom, United Kingdom
Background: The aim of this course is to raise awareness of the range of circumstances in which children may become cared for away from home. This includes children who are in the care of the Local Authority and children who are cared for under Private Fostering Regulations.
Training Level: 2
Learning Outcomes:
By the end of the half day training participants will be able to:

Identify children who are living away from home in different legal context i.e (privately fostered children, Looked After Children and Children living with family and friends and connected persons).
Recognise the particular vulnerabilities of children who are privately fostered, how agencies are expected to work together in identifying and notifying privately fostered children to the local authority MASH Service.
Understand the legal context to Private Fostering Arrangements, Local Authorities statutory duties and functions following a Private Fostering Notification to the LA.

Training Material: Slides, case studies, group discussion and handouts

TNW DERMATOLOGY TEACHING SESSIONS
2022-02-24 13:30 - 14:45 | Online Session, United Kingdom
TNW Training Hubs are pleased to invite you to attend two dermatology focussed online sessions.
TNW launch of 2ww pilot update and commence date will be led by:

Dr Nazmul Hussain
Dr Rebeca Goirez
Dr Zeeshan-Ul Hasan

PREVIOUS DERMATOLOGY SESSIONS
Please click the links below to access the recordings from previous sessions.

TNW Dermatology Teaching Session 1 – The epidemic of resistant tinea infections & Nodules on the legs in a renal transplant recipient referred via Teledermatology
TNW Dermatology Teaching – Session 2 – Teledermatology A&G GPs and patient evaluation, what works well/what needs improvement
TNW Dermatology Teaching Session 3 – Skin cancer diagnosis
TNW Dermatology Teaching – Session 4 – An approach to allergy in eczema
TNW Dermatology Teaching – Session 5 – Dermatoscope

Understanding Parental Mental Ill-Health & Impact on Parents & Carers
2022-02-24 09:30 - 15:30 | TBC, United Kingdom
Background:
The course is aimed at providing front line social workers and managers who work with children and families with the necessary knowledge and skills to respond effectively to the challenges of working with parents with a mental health issue. The course will consider the features of mental ill health, how this impacts on parenting and the effects on children of living with a parent with a mental health condition. The focus of the course will be meeting children’s identified needs, managing risk and ensuring good outcomes for children via effective social work case work.
KSS Practitioner Indicators: 1,2,3, 4,5,6,7,8,10
Learning Objectives:

Understand the prevalence, nature and signs of the most common types of mental illness (distinguishing between cases where there is a formal diagnosis or not)
Examine the impact of Covid pandemic and lockdown on parental mental health and wellbeing .
Exploring presentation of major mental illness including depression ,bipolar disorder .schizophrenia and personality disorders in parents and levels of risks presented in Serious case reviews.
Identify some of the triggers to emotional distress; physical illness, trauma and conflict affecting parents and children.
Recognise mental disorders among parents from Black and minority communities and the experiences of women with mental ill health
Understand the impact on the child’s cognitive, emotional and social development when living with adults diagnosed with mental ill health
Develop an understanding of the impact of mental health in relation to predictions of risk and harm in particular preventing high harm outcomes
Identify different clinical ,social and therapeutic interventions which are effective approaches in response to adult mental illness

SUCCESSION PLANNING PROGRAMME- Modern Approaches to Engaging and Retaining Employees
2022-02-24 09:00 - 12:00 | Online Session, United Kingdom
Why you should take this course
Competitive advantage and business results depend more than ever on recruiting, engaging and retaining the best people. In this final session of the programme, we will look at the pros and cons of approaches to engaging and retaining employees.

Who’s it for?
For Employers / Practice Managers / GP Partners / CCG Staff who want insider knowledge to implement practical methods for retaining talented people in their practices / teams.

What you’ll learnKey topics covered on this course:
Practice / Team cultures:
How to assess the culture of your practice or team.Recognise the impact of your culture on employee retention and engagement.
Improving the culture in your Practice / Teams:
How to create a caring and supportive culture that focusses on results.The leadership qualities required to keep people happy and productive at work.
Modern approaches to a high-performance practice or team:
Manage performance in the right way for your practice.
Getting the best from your people:
What meaningful development and wellbeing opportunities you can use.

Become Mental Health Aware
2022-02-23 13:00 - 17:00 | Online Session, United Kingdom
Newham Training Hub in partnership with the CCG and Council are pleased to offer all front line staff in the Borough an opportunity attend this 4 hour Mental Health First Aid Aware training. This introductory session raises awareness of mental health. It covers:

• What mental health is and how to challenge stigma
• A basic knowledge of some common mental health issues
• An introduction to looking after your own mental health and maintaining wellbeing
• Confidence to support someone in distress or who may be experiencing a mental health issue

Format

• This is a half day course currently being delivered via online video conferencing
• Learning takes place through a mix of presentations, group discussions and workshop activities

• We limit numbers to 20 people per course so that the instructor can keep people safe and supported while they learn

Takeaways
Everyone who completes the course gets:

• A certificate of attendance to say you are Mental Health Aware
• A workshop manual to refer to whenever you need it
• A workbook including a helpful toolkit to support your own mental health

When are the courses offered? How to register?
Courses are being offered from February to April 2022. Click on below link to book your place now.
Pease note as the course is delivered online, you must provide your postal address on the booking form to enable the course learning materials to be posted to you. Registration will close 10 days prior to each delivery date:

Standard RRP for a place on this course is £125 PP. This is being funded by your Training Hub. Line Managers will be informed of late cancellations and failure to turn up.

Communicating With Confidence
2022-02-23 12:00 - 14:00 | MS Teams, United Kingdom
Activation is pleased to announce a Patient/Service User Experience workshop designed to help you get the most from your interactions with staff and patients. On behalf of Newham Training Hub, we are delighted to offer you an opportunity to attend this informative and fun two-hour workshop.
The workshop is trainer led and uses actors to play out difficult conversations that take place between staff and service users. Throughout the workshop we provide you with simple tools and techniques to help you interact and communicate with patients/service users when all is well and when all is not well….providing both yourselves and your service users with a great Patient/Service User Experience.
The course is open to all health and social care staff including GP Receptionists and Practice Managers working Newham.

Activities will include testing and broadening the participants’ understanding of the patient experience and

handling difficult situations. We will look at:

Personal impact – status
Language
Flexing style
Managing conflict
Difficult conversations – skills practice Outcomes of the session:

“Every receptionist should attend this course. Very interesting and lots of fun. Trainer and actors were fabulous”
“Amazing workshop that really
engages people to think out of the box as well as putting you in other people’s shoes.”

An understanding of what makes for a good patient experience.
Knowing how you communicate now – what works and doesn’t work
Doing more of what works – especially the stuff that’s uniquely you!
How to handle a difficult patient or situation
Improved questioning and listening skills

“Great tips and hints on how to deal with patients and deal with problems. Thank you for a great course.”

Communicating With Confidence
2022-02-23 12:00 - 14:00 | MS Teams, United Kingdom
Activation is pleased to announce a Patient/Service User Experience workshop designed to help you get the most from your interactions with staff and patients. On behalf of Newham Training Hub, we are delighted to offer you an opportunity to attend this informative and fun two-hour workshop.
The workshop is trainer led and uses actors to play out difficult conversations that take place between staff and service users. Throughout the workshop we provide you with simple tools and techniques to help you interact and communicate with patients/service users when all is well and when all is not well….providing both yourselves and your service users with a great Patient/Service User Experience.
The course is open to all health and social care staff including GP Receptionists and Practice Managers working Newham.
Activities will include testing and broadening the participants’ understanding of the patient experience and

handling difficult situations. We will look at:

Personal impact – status
Language
Flexing style
Managing conflict
Difficult conversations – skills practice Outcomes of the session:

“Every receptionist should attend this course. Very interesting and lots of fun. Trainer and actors were fabulous”
“Amazing workshop that really
engages people to think out of the box as well as putting you in other people’s shoes.”

An understanding of what makes for a good patient experience.
Knowing how you communicate now – what works and doesn’t work
Doing more of what works – especially the stuff that’s uniquely you!
How to handle a difficult patient or situation
Improved questioning and listening skills

Organiser Description – Activation is a training and development company and over twenty years has been delivering Patient Experience training workshops to multi-disciplinary groups for numerous London Trusts, CCG’s and CEPN’s. These includeEaling, Hillingdon, Brent, Central London, Harrow, Haringey and Camden. We’ve run over 50 workshops for 700+ staff.

Perinatal Mental Health
2022-02-23 10:00 - 14:30
Aim: To ensure participants have an appreciation and understanding of Mental illness in the Perinatal Period, including issues related to detection, treatment, support, and risk.
Objectives: Participants will develop and understanding of what the term perinatal mental illness means and its recognition
You will be informed of local treatment pathways
You will have an understanding of the national view
You will develop an understanding of the nature of risk and its management in the perinatal period
You will develop an understanding of the impact of perinatal mental illness on the infant and family
You will be able to consider the impact of stigma and culture on perinatal mental illness.
Learning/ Teaching Methods
Power point presentations ,Group work small and large, Videos & Discussion

SP-EAK: Suicide Prevention – Explore, Ask, Keep-Safe
2022-02-22 09:30 - 13:00 | Zoom, United Kingdom
SP_EAK

An Introduction to Suicide Prevention skills
Half day session
• To consider the attitudes, myths and stigma that surround suicide.
• To recognise and explore the ‘signs’ that may indicate someone is having thoughts of suicide.
• To encourage an open, safe and sensitive conversation about suicide with a person having thoughts of suicide.

To support a safety plan with someone thinking of suicide

Creating Safer Organisations
2022-02-17 14:00 - 16:00 | Webcast, United Kingdom
Background:
The course will inform and ensure that practitioners, volunteers and managers understand safer recruitment procedures and are able to consider organisational safeguarding from a wider perspective.
Training Level: 3
Learning Outcomes:
By the end of the 2 hour workshop the learners should be able to:

Increase their awareness of child protection cases that have influenced current policy and procedures around staff recruitment
Consider policies and practices that minimise opportunities for abuse or ensure its prompt reporting/safer recruitment procedures;
Understand the role of the Disclosure and Barring Service (DBS)
Consider safeguarding in an organisational context
Be able to approach safeguarding audits using a ‘Safer Workforce Cycle’ model.

Career Development: Making the most of your appraisal or performance review 2.5 CPD credits
2022-02-17 13:00 - 15:30
You will be asked to provide your Practice name and your Training Hub, without this information, we will not be able to book you on the course.
Thank you for your co-operation
Know what to expect from your appraisal/PDR, how to realistically review your past year’s performance; practical techniques for planning the year ahead; identifying opportunities for development and career progression/ being realistic about what your manger can offer you, how to conduct yourself during the appraisal if things don’t go well, holding your line manager and employer to account.

EMIS New User Tasks - Beginner session WS110222
2022-02-11 11:00 - 13:00
**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**
In this session we will be looking at how to use to managing tasks in EMIS
The following areas will be covered:

Accessing Tasks

Creating tasks

managing tasks

deleting, replaying, completing and adding notes on tasks etc.

Although the session is scheduled for 1 hour this may be reduced depending on the numbers of queries from attendees. Attendees can leave the session at any point if they feel their requirements have been met.

Child Protection and Conference Group Meetings
2022-02-10 10:00 - 13:00 | Zoom, United Kingdom
Background:
A Child Protection Conference is a multi-agency meeting to decide if children are at risk of significant harm and if so to recommend a Child Protection Plan. Core group meetings are an essential part of multi agency planning process. It is imperative that all agencies ensure a total commitment to these parts of the child protection process, recognising that working in partnership with families and multi agency planning is paramount to the effectiveness of protecting children and assessing and providing for their needs.
This course should be attended after completion of the course Introduction into Safeguarding, Protecting Children from Harm and Learning from Serious Case Reviews.
Training Level: 2/3
Learning Outcomes:
By the end of the training participants will have:

Develop skills to be able to contribute to effective outcome focused planning to safeguard children
Understand their individual roles as part of the conference and Core Group
Know the required preparation needed for attending a Strengthening Families model of conferencing
Have the knowledge and understanding needed to participate effectively and an opportunity to participate in mock Strengthening Families conference

Training Materials:
Handouts and case studies

Criminal Exploitation Workshop
2022-02-09 14:00 - 16:00 | Zoom, United Kingdom
LEVEL 2
Background: In 2017, the Government introduced national guidance to help identify and protect those exploited through criminal exploitation. This guidance is part of the cross-government approach to ending gang violence and exploitation.
Learning Outcomes: Attendees will gain the following knowledge

How young people are targeted to join groups.
The business model of county lines and how this operates.
The safeguarding response to Criminal Exploitation
The signs and triggers to be aware of with regards to those who are involved and/or at risk of county lines.
The strategic and tactical plan to address Criminal exploitation.
How Youth violence and exploitation is evolving;

A key outcome of the workshop, will be to identify individuals to be champions, and act as a point of reference to signpost colleagues for further information, advice and guidance

Complex & Contextual Safeguarding – Module 8 (pm)
2022-02-09 14:00 - 15:30
MODULE 3 – Impact on professionals, trauma bond, DTD
Newham’s approach to Complex and Contextual Safeguarding
This new suite of modules have been designed to embed understanding, knowledge and skills to identify the impact and complexities within this arena.
The modules build on understanding and must be attended in order

Searches and Reports Beginners Training session WS090222
2022-02-09 10:00 - 12:00
**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**
NEL GP IT Training is offering training for your staff in order to offer more support and acquire more knowledge within EMIS
The session is designed to demonstrate the basic functionality of the EMIS Population Reporting that learners will use whenever needed or required.
Details of topics covered can found below.
The following topics will be covered:
First Half:

Creating a Search

Add a Feature

Search Library

Reports

Break – 5 mintes
Second Half
1. Practicing and creating files.

All attendees will receive a certificate at the end of the course to show they have attended a basic skills course. Course timings are slightly flexible depending on the number of learners and learning rate of all attendees.

Complex & Contextual Safeguarding – Module 7 (a.m)
2022-02-09 10:00 - 11:30

Safeguarding & Disruption (Child trafficking, modern slavery & exploitation) Module 3
2022-02-09 09:30 - 13:00 | Zoom, United Kingdom
Baackground
In module 3 we focus on what our response as practitioners should be. We start by outlining the National Referral Mechanism (the NRM) and relevant safeguarding processes required when we can considered of trafficking or exploitation, including considering best practice about how to make these processes work for children. After this we consider ‘what works’ in safeguarding victims of trafficking, as well as ways to attempt to disrupt trafficking and exploitation. We also consider how we can support victims of trafficking after they have ‘exited’ from their exploitation.
This module is relevant for all practitioners who hold cases of vulnerable children in statutory services

Working with Young Women & Girls Affected by Gangs & County Lines
2022-02-09 09:30 - 12:30 | Zoom, United Kingdom
A model of practice, values and services when working with Young Women and Girls Affected by Gangs and County Lines
Introduction to Solution Focused Practice, a cornerstone of our approach to working with young women.
Exploration and challenges of stereotypes and myths around young women, gangs and county lines, and facilitate a critical discussion of the term “gang”.
Address the risks young women face, and the barriers to them accessing support.
Share the ideal knowledge, skills and attitudes young women tell us they want professionals to have.
Enhancing understanding of how young women and girls are affected by gangs and county lines, what stops them getting help, and how to respond.

Complex & Contextual Safeguarding – Module 6 (pm)
2022-02-08 14:00 - 15:30

New User Account - NHS mail set- up Training Session WS080222
2022-02-08 12:00 - 12:30
**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**
NEL GP IT Training is offering new starter training for your staff in order to support and induct them when joining your team.
The session is designed to demonstrate the basic functionality of the NHS mail Web page that learners will use in their day to day role.
Details of topics covered can found below.
The following topics will be covered:
Session Topics : t

NHS mail New User account set-up
NSH mail password set up
NHS & MS Teams
NHS mail and Outlook mail box options ( Using different account)
NHS Archive folder available
MHS mail inbox access via a smart mobile using outlook set-up
NHS mail mail support options.

All attendees will receive a certificate at the end of the course to show they have attended a basic skills course. Course timings are slightly flexible depending on the number of learners and the learning rate of all attendees.

Digital Safeguarding Training
2022-02-08 10:00 - 13:00
For professionals or practitioners working with children and young people
Background:
This is one day intense course which provides an overview into how children and young people access new information technologies, what the safety issues are and how we as professionals can help parents and young people to keep safe.
Participants will gain an awareness of social media and new technological advances that children and young people are able to access.
Training Level: 2/3 Learning Outcomes:
Aims

To provide detailed and in-depth understanding of specific safeguarding and child protection issues relating to how children are growing up online and some of the risks and challenges this creates.
To explore some of the latest thinking and strategies for addressing these risks and supporting and safeguarding children.

Exploration of Offender behaviour and professional responses
Exploration of Children and young people and professional responses .
Outcomes
This course should enhance skills and knowledge in the following areas;

How sex offenders think and operate online and the techniques they use, as well as how they select vulnerable victims.
The complexities that the online environment creates, the particular vulnerabilities of victims.
Up to date learning about safe and effective intervention to apply to their practice.
How to intervene in children’s wider social lives to support them through some of the negative influences of social media, for example risks relating to mental health and low self-esteem, addiction, pornography, and bullying.
How to offer sensible, ethical and balanced guidance on how to navigate the above pressures.

The course will be interactive and will enable participants to reflect on and develop their practice in relation to supporting vulnerable young people and their families with online safeguarding challenges.
Trainers:
This course will be delivered by Helen King

Complex & Contextual Safeguarding – Module 5 (a.m)
2022-02-08 10:00 - 11:30

Significant conversations in Practice 6.5 CPD credits
2022-02-08 09:30 - 16:00 | Online Session, United Kingdom
At the end of this course, you will be able to: Identify what scenarios are difficult in practice, summarise blocks and barriers to difficult conversations, summarise facilitative skills to use in difficult conversations, state some strategies for handling different types of difficult conversations, state possible structures to use when breaking bad news.

NEWHAM GP AND COMMUNITY PHARMACY FORUM
2022-02-03 19:00 - 20:00 | MS Teams, United Kingdom
DESCRIPTION
This online session will provide an opportunity for pharmacy and general practice staff to be able to highlight any concerns and find local solutions as well as potentially leading to new ways of working. The key goal for this forum is to bring together PCNs and community pharmacists to be able to work more closely together.
AGENDA
This month’s forum will cover the following:

Welcome & Introductions
GP CPCS – Shilpa Shah, CEO, NEL LPC
NHS Hypertension Case Finding Service – Shilpa Shah, CEO, NEL LPC
Pharmacy Public Health Services Framework – LBN services – Shilpa Shah, CEO, NEL LPC
LPC update – Shilpa Shah, CEO, NEL LPC
LMC update – TBC
AOB & Close

TARGET AUDIENCE
PCN Pharmacy Leads, PCN Clinical Directors, Community Pharmacists, GPs, Practice Based Pharmacists, Primary Care Colleagues, LPC Colleagues
Forum Chairs:

Jignesh Patel MRPharmS, Pharmacists Independent Prescriber, Rohpharm
Dr Subir Sen, Newham Training Hub Vice Chair, GP Principal and Trainer, Abbey Road Medical Practice & Specialist Advisor Primary Care Development, Royal College of General Practitioners.

EMIS New User Clinical Training WS030222
2022-02-03 14:00 - 16:00
**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG, WALTHAM FOREST CCG, NEWHAM CCG & TOWER HAMLETS CCG**

NEL GP IT Training is offering new starter training for your staff in order to support and induct them when joining your team.
The session is designed to demonstrate the basic functionality of the EMIS clinical system that learners will use in their day to day role.
Details of topics covered can found below.
Please note eRS referrals will not be covered in this session, training on this topic can be arranged separately with the GP IT Training team.

The following topics will be covered:
First Half:

logging onto EMIS Web including Smart Card use
Overview of EMIS and how to navigate the system
Find Patient
Overview of the Care Record including how to find data
Completing a consultation including issuing medication

Break – 5 minutes
Second Half:

Patient appointment journey
Medications and medication requests
Lab results
Tasks
Further training available

All attendees will receive a certificate at the end of the course to show they have attended a basic skills course. Course timings are slightly flexible depending on the number of learners and the learning rate of all attendees.
