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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220823T120000
DTEND;TZID=Europe/London:20220823T143000
DTSTAMP:20260419T104238
CREATED:20220628T151207Z
LAST-MODIFIED:20220818T120434Z
UID:10001751-1661256000-1661265000@neltraininghub.org
SUMMARY:Newham Flu Vaccine Update
DESCRIPTION:DESCRIPTION\nNewham Training Hub are pleased to offer this online flu update training session on the 23rd August from 12:00pm – 2:30pm.Session Aims: This session will provide the latest update on administering the influenza vaccine in the UK. \nWho should attend: General Practice Nurses\, Pharmacists\, Physician Assistants and Paramedics\, HCSWs and staff involved in the flu vaccination programme for 21/22. \nPre Requisites: \n\n\nCompletion of 2 ELFH modules\nCompletion of scenario’s and quiz in pre-course workbook\nWatch audio presentation on Anaphylaxis
URL:https://neltraininghub.org/event/newham-flu-vaccine-update/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Advanced Nurse Practitioner,Community Nurse,General Practice Nurses,Nursing Associates,Paramedics,Pharmacists,Physician Associates,Social Care Staff
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220822T130000
DTEND;TZID=Europe/London:20220822T170000
DTSTAMP:20260419T104238
CREATED:20220812T102547Z
LAST-MODIFIED:20220818T113136Z
UID:10001839-1661173200-1661187600@neltraininghub.org
SUMMARY:SIM & Coaching workshop to support return to work in General Practice
DESCRIPTION:Remote SIM & Coaching Workshop for London based GPs and London/KSS GP Trainees: to support those off work for health and care reasons. \nThis course will help support you with the things you need to consider in preparation for your return to work\, including:\n● A general update regarding changes to GP training and working in General Practice.\n● A facilitated session to address any issues\, with advice and strategies to manage your concerns in a safe environment\, with peer support and signposting to services.\n● Simulations to practice your clinical knowledge and skills in managing common scenarios.\n● Coaching to prepare you for returning to work with a further 2 hours of funded 1:1 coaching post-workshop\, with a trained coach\, to support you before or during your return to work. (This is for GP trainees only) \nPlease note you will be requested to complete a short pre and post course survey. \nOrganised by Dr Alex Lai & Dr Ellie Worthington (GP Trainee SuppoRTT Champions) \nFor any queries please email Maddy Hughes – maddy.hughes@nhs.net or Muna Omar – muna.omar1@nhs.net\nPlease note that course dates are subject to change depending on uptake. New dates will be added so please check back using the same link.
URL:https://neltraininghub.org/event/sim-coaching-workshop-to-support-return-to-work-in-general-practice/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Clinical Directors,GPs & GP Trainees,Practice Managers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220819T130000
DTEND;TZID=Europe/London:20220819T133000
DTSTAMP:20260419T104238
CREATED:20220812T071000Z
LAST-MODIFIED:20220812T071001Z
UID:10001825-1660914000-1660915800@neltraininghub.org
SUMMARY:Introduction to BMJ Best Practice
DESCRIPTION:Clinicians – have you tried BMJ Best Practice yet? It’s free to all NHS staff in England. To learn more\, why not join a 30 minute demo session. Register here and get started today! \nOur training sessions are designed to demonstrate the use of BMJ Best Practice\, an online clinical decision support tool\, to answer clinical questions and support decision making at the point of care. The sessions will also cover how you can access BMJ Best Practice via our highly rated app. This will help clinicians to follow best practice\, improve patient outcomes and reduce quality variation. ​
URL:https://neltraininghub.org/event/introduction-to-bmj-best-practice/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220818T180000
DTEND;TZID=Europe/London:20220818T190000
DTSTAMP:20260419T104238
CREATED:20220811T092258Z
LAST-MODIFIED:20220811T092258Z
UID:10001518-1660845600-1660849200@neltraininghub.org
SUMMARY:London Physician Associate Paediatric Teach
DESCRIPTION:Paediatric teach in has been organised for the PAs across London. \nWe are pleased to announce the speak as Dr Fearzana Hussain \, senior GP Ilford Medical Centre.
URL:https://neltraininghub.org/event/london-physician-associate-paediatric-teach/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Physician Associates
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220818T140000
DTEND;TZID=Europe/London:20220818T160000
DTSTAMP:20260419T104238
CREATED:20220610T093555Z
LAST-MODIFIED:20220818T112849Z
UID:10001678-1660831200-1660838400@neltraininghub.org
SUMMARY:GP - Community Pharmacy Consultation Service
DESCRIPTION:General Practice Staff Workshops \nOPEN TO GENERAL PRACTICE STAFF ACROSS NORTH EAST LONDON \nAIMED AT : RECEPTIONISTS\, CARE NAVIGATORS\, FRONT LINE NON CLINICAL STAFF \nPLEASE CHOOSE ONE SESSION TO ATTEND\nALL SESSIONS WILL BE HELD VIRTUALLY VIA MICROSOFT TEAMS \nA referral process from a General Practice to a Community Pharmacist GP CPCS has been developed & rolled out successfully both nationally and within \nNEL. To allow GPs to create additional capacity giving them more time and focus to see patients who would otherwise be required to wait longer for appointments To enable pharmacists to utilise their skills and knowledge to further serve the community instead of booking a GP appointment for a minor illness assessment.
URL:https://neltraininghub.org/event/gp-community-pharmacy-consultation-service-4/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Prescribers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220818T130000
DTEND;TZID=Europe/London:20220818T140000
DTSTAMP:20260419T104238
CREATED:20220707T124516Z
LAST-MODIFIED:20220818T112749Z
UID:10001767-1660827600-1660831200@neltraininghub.org
SUMMARY:ICB PCN Approvals- Next steps HEE Quality Assurance
DESCRIPTION:In these sessions HEE will be covering the next steps in the Quality Assurance around Trainer and Learning Environment recognition plans\, overview of the application forms and processes and also offer time for FAQ’s and discussion. \nJoining link: \nhttps://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWJiNDdhZjUtOTU2ZC00MWE1LWIzOTYtZWRjNTk5YWE5ZDc2%40thread.v2/0?context=%7b%22Tid%22%3a%22ffa7912b-b097-4131-9c0f-d0e80755b2ab%22%2c%22Oid%22%3a%2298175e76-841a-420a-8c69-0a31f6bc6979%22%7d \n 
URL:https://neltraininghub.org/event/icb-pcn-approvals-next-steps-hee-quality-assurance-6/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Clinical Directors,Practice Managers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220818T123000
DTEND;TZID=Europe/London:20220818T133000
DTSTAMP:20260419T104238
CREATED:20220812T150802Z
LAST-MODIFIED:20220812T150803Z
UID:10001844-1660825800-1660829400@neltraininghub.org
SUMMARY:Polio (Including anaphylaxis)
DESCRIPTION:This offer is open to all London staff now. \nLondon GP practices have been tasked with identifying\, contacting and delivering a polio booster vaccination to eligible children and those who have not had a primary course. \nThe South-East London Training Hub is offering a Polio vaccination update. This update training includes paediatric anaphylaxis\, injection technique and Polio vaccination side effects and contraindications.
URL:https://neltraininghub.org/event/polio-including-anaphylaxis/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220817T130000
DTEND;TZID=Europe/London:20220817T133000
DTSTAMP:20260419T104238
CREATED:20220812T070539Z
LAST-MODIFIED:20220812T070542Z
UID:10001819-1660741200-1660743000@neltraininghub.org
SUMMARY:Finding Journal Articles
DESCRIPTION:Need help with finding full-text journal articles? \nJoin online training sessions to learn how to search for full-text articles to keep up-to-date! \nEmail – nelpcks@nelft.nhs.uk – to book a place
URL:https://neltraininghub.org/event/finding-journal-articles/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220816T090000
DTEND;TZID=Europe/London:20220816T160000
DTSTAMP:20260419T104238
CREATED:20220527T074038Z
LAST-MODIFIED:20220527T074324Z
UID:10001358-1660640400-1660665600@neltraininghub.org
SUMMARY:First Contact Practitioner Roadmap Supervisor Training
DESCRIPTION:PLEASE READ BELOW CAREFULLY BEFORE REGISTERING!!! \nWe are pleased to announce dates are now available for those wishing to become First Contact Practitioner (FCP)/Advanced Practice (AP) Roadmap Supervisors.  \nThe training is over 2 days and in order to qualify\, you are required to attend and complete both days. Please register for the first session; the second session will be one week after the first session and all details will be sent to you once you are registered. \n\nCourse Tue 16-Aug-22 & Tue 23-Aug-22\n\nREGISTRATION LINK: https://londonfcproadmapsupervisortraining.eventbrite.co.uk  \nNEW DATES WILL BE AVAILABLE SOON. Please send your interest to training@communitymatters.co.uk \nBy registering this course you are confirming that you meet the criteria for training:  \n\nYou hold a full post graduate MSc\, or are a full MACP member \nYou are an FCP recognised by the HEE Centre for Advancing Practice \nYou are an Advanced Practitioner recognised by the HEE Centre for Advancing Practice \nYou are a GP \nYou should ensure that you meet the above criteria. Any workplace-based assessments or verification undertaken by an individual who does not meet the criteria\, will not count as evidence in the roadmap portfolio. Misleading trainers regarding eligibility could be deemed a fitness to practice issue \n\nThe role of a Roadmap Supervisor comes with the responsibility of undertaking workplace-based assessments (within your own scope of practice) and verifying evidence of knowledge\, skills\, and capability in day-to-day practice. Please ensure that you base your decisions on evidence and use the verification process as outlined on the RMSV course\, supported by resources on the HEE Roadmaps to Practice Landing Page\, and can justify your reasoning. Engagement in the training is required to support you in this process.  \nConfirming Completion of training  \nCurrently\, following completion of the RMSV training\, trainers will provide a survey link for RMSVs to register their completion of the training.  \nSharing your Data  \nPart of undertaking the training is agreeing to share your contact details\, for the purpose of recognising FCPs and\, if necessary\, putting you in touch with people in need of a RMSV.  \nThe contact/personal data submitted via the post-course survey is held by HEE (Centre for Advanced Practice) and is also shared with HEE’s Training Hubs Leads. If at any point you no longer wish to be contacted or would like to amend/remove your data\, please contact the Centre for Advanced Practice advancedpractice@hee.nhs.uk and the appropriate HEE Regional/Local Office Contact(s) available on HEE’s Roadmap Supervisor Landing page.  \nFirst Contact Practitioner (FCP)/Advanced Practice (AP) Roadmap Supervisors will be responsible for: \n\nDay to day clinical supervision within the clinical setting – debriefs – ensuring patient and practi-tioner safety \nUndertaking the workplace-based assessments (WPBA) listed in the Roadmap\, using the WPBA tools provided\nVerifying practice via review of portfolio of evidence against the Roadmap capabilities\n\nSupervisors must have completed the 2-day Roadmap Supervision Course to supervise FCPs and APs.  \nUseful Links: \n• Frequently Asked Questions: https://www.hee.nhs.uk/our-work/allied-health-professions/enable-workforce/roadmap-faqs  \n• Please read the First Contact Practitioners and Advanced Practitioners in Primary Care: (Musculoskeletal) A Roadmap to Practice document before attending the sessions: https://www.hee.nhs.uk/sites/default/files/documents/A%20Roadmap%20to%20Practice.pdf
URL:https://neltraininghub.org/event/first-contact-practitioner-roadmap-supervisor-training-3/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220811T130000
DTEND;TZID=Europe/London:20220811T140000
DTSTAMP:20260419T104238
CREATED:20220707T124516Z
LAST-MODIFIED:20220707T125528Z
UID:10001766-1660222800-1660226400@neltraininghub.org
SUMMARY:ICB PCN Approvals- Next steps HEE Quality Assurance
DESCRIPTION:In these sessions HEE will be covering the next steps in the Quality Assurance around Trainer and Learning Environment recognition plans\, overview of the application forms and processes and also offer time for FAQ’s and discussion. \nJoining link: \nhttps://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWJiNDdhZjUtOTU2ZC00MWE1LWIzOTYtZWRjNTk5YWE5ZDc2%40thread.v2/0?context=%7b%22Tid%22%3a%22ffa7912b-b097-4131-9c0f-d0e80755b2ab%22%2c%22Oid%22%3a%2298175e76-841a-420a-8c69-0a31f6bc6979%22%7d \n 
URL:https://neltraininghub.org/event/icb-pcn-approvals-next-steps-hee-quality-assurance-5/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220804T130000
DTEND;TZID=Europe/London:20220804T140000
DTSTAMP:20260419T104238
CREATED:20220707T124516Z
LAST-MODIFIED:20220707T125456Z
UID:10001765-1659618000-1659621600@neltraininghub.org
SUMMARY:ICB PCN Approvals- Next steps HEE Quality Assurance
DESCRIPTION:In these sessions HEE will be covering the next steps in the Quality Assurance around Trainer and Learning Environment recognition plans\, overview of the application forms and processes and also offer time for FAQ’s and discussion. \nJoining link: \nhttps://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWJiNDdhZjUtOTU2ZC00MWE1LWIzOTYtZWRjNTk5YWE5ZDc2%40thread.v2/0?context=%7b%22Tid%22%3a%22ffa7912b-b097-4131-9c0f-d0e80755b2ab%22%2c%22Oid%22%3a%2298175e76-841a-420a-8c69-0a31f6bc6979%22%7d \n 
URL:https://neltraininghub.org/event/icb-pcn-approvals-next-steps-hee-quality-assurance-4/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220803T130000
DTEND;TZID=Europe/London:20220803T160000
DTSTAMP:20260419T104238
CREATED:20220608T204045Z
LAST-MODIFIED:20220608T204045Z
UID:10001635-1659531600-1659542400@neltraininghub.org
SUMMARY:CQC Sessions - Evidencing Outstanding Practice
DESCRIPTION:‘Demonstrating outstanding services’ \n– Defining outstanding practice \n– Opportunities for outstanding practice \n– Evidencing patient impact \n– Maintaining outstanding practice
URL:https://neltraininghub.org/event/cqc-sessions-evidencing-outstanding-practice/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220728T140000
DTEND;TZID=Europe/London:20220728T150000
DTSTAMP:20260419T104238
CREATED:20220520T071138Z
LAST-MODIFIED:20220520T071138Z
UID:10001590-1659016800-1659020400@neltraininghub.org
SUMMARY:GP2GP WS280722
DESCRIPTION:**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG\, WALTHAM FOREST CCG\, NEWHAM CCG & TOWER HAMLETS CCG**\n\n\n**THIS SESSION IS ONLY FOR PRACTICES FROM CITY & HACKNEY CCG\, WALTHAM FOREST CCG\, NEWHAM CCG & TOWER HAMLETS CCG** \nThis session will enable you to understand how you securely transfer and receive electronic patient records of any regular patient using GP2GP. You will also learn how GP2GP removes the risks that are involved in the paper process\, such as delays in receiving the record and transaction errors.  \nThe following topics will be covered: \n\nHow GP2GP works\n\n\nHow to deal with GP2GP requests \n\n\nWhat to do with Records Received \n\n\nWhat to do with Sent Records\n\n\nHow to deal with Errors\n\n\nQ&A\n\nAlthough the session is scheduled for 1 hour this may be reduced depending on the numbers of queries from attendees. Attendees can leave the session at any point if they feel their requirements have been met.
URL:https://neltraininghub.org/event/gp2gp-ws280722/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220728T130000
DTEND;TZID=Europe/London:20220728T140000
DTSTAMP:20260419T104238
CREATED:20220707T124516Z
LAST-MODIFIED:20220707T125450Z
UID:10001764-1659013200-1659016800@neltraininghub.org
SUMMARY:ICB PCN Approvals- Next steps HEE Quality Assurance
DESCRIPTION:In these sessions HEE will be covering the next steps in the Quality Assurance around Trainer and Learning Environment recognition plans\, overview of the application forms and processes and also offer time for FAQ’s and discussion. \nJoining link: \nhttps://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWJiNDdhZjUtOTU2ZC00MWE1LWIzOTYtZWRjNTk5YWE5ZDc2%40thread.v2/0?context=%7b%22Tid%22%3a%22ffa7912b-b097-4131-9c0f-d0e80755b2ab%22%2c%22Oid%22%3a%2298175e76-841a-420a-8c69-0a31f6bc6979%22%7d \n 
URL:https://neltraininghub.org/event/icb-pcn-approvals-next-steps-hee-quality-assurance-3/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220728T100000
DTEND;TZID=Europe/London:20220728T120000
DTSTAMP:20260419T104238
CREATED:20220520T153209Z
LAST-MODIFIED:20220608T201940Z
UID:10001596-1659002400-1659009600@neltraininghub.org
SUMMARY:Giving out Normal Blood Test
DESCRIPTION:
URL:https://neltraininghub.org/event/giving-out-normal-blood-test-2/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220728T093000
DTEND;TZID=Europe/London:20220728T140000
DTSTAMP:20260419T104238
CREATED:20220408T113111Z
LAST-MODIFIED:20220408T113356Z
UID:10001520-1659000600-1659016800@neltraininghub.org
SUMMARY:Correspondence & Workflow optimisation (2 x 2 hours)
DESCRIPTION:There is a widely held belief that a strengthened version of general practice is essential \nto the wider sustainability of the NHS and that general practices themselves seem more open to new ways of working than ever before. It’s about ‘Doing more with the same\, rather than doing more will less’ but it’s also about ‘Doing things differently’ and that means addressing both skills and processes. \n  \nOne of the great strengths of UK general practice is its diversity and its adaptability. \nThis adaptability has been especially evident in its rapid response to COVID-19. The General Practice Forward View 5 Year Plan had already begun to introduce new/emerging technologies but the demands of COVID-19 have seen practices adopting these new technologies at pace. There have been two significant changes to the delivery of care in general practice. \n  \nThe first is the acceptance that virtual consultations will be the default method by which the majority of all clinical / patient contact will take place. The second is that contact with the practice team will be routed through digital methods rather than by attending or calling in person. New principles and processes are emerging to help embed and support these new working methods as traditional roles are either adapted or replaced. \n  \nCorrespondence Management represents one of the new processes that was swiftly adopted during COVID. It is especially important as there has been a substantial increase in correspondence being received in practice. To enable a more streamlined GP workload\, valuable GP time must be released. This will be achieved bytraining non-clinical staff to manage all incoming documentation including clinical correspondence and safely redirecting only the most appropriate information to GP’s. \n  \nStaff trained in Correspondence Management & Clinical coding will read\, code and action all other necessary work against a framework based on robust protocols agreed within the practice and in so doing will free up GP time and improve the use of resources throughout the practice. It will require change – both in terms roles and responsibilities. \n  \nThe Objectives \nThis module will give delegates the opportunity to reflect on the changes of the last 6 months and understand how new technologies and consultation types will continue to impact on traditional work patterns. It will help focus on and enhance current skills and increase delegates confidence to deliver care through Document Management as part of their role in the new environment. \n  \nEffective Correspondence Management & Clinical coding will help to deliver NHS England’s Digitalisation Plan\, increased QoF\, National\, Directed and Locally Enhanced Service targets by capturing all relevant uncoded data at the earliest opportunity. This will lead to a reduction in the need for appointments as tests and procedures carried out elsewhere are quickly identified\, reducing duplications. \n  \nCorrespondence Management also provides a mechanism and route map to develop the skills and career paths of non- clinical staff. Practice staff will move away from a passive role and have a more direct impact on patient health outcomes. The skills and abilities needed to undertake CM are valuable in other new non-traditional roles such as Active Signposting\, HCA and Care Navigation. \n  \nWith relevant IT shared care agreements in place\, a team of CM trained staff can support a number of practices from one ‘hub’ or host site. It can enable a consistent approach to data management across a given locality or CCG area. This will assist in the delivery of area wide health care outcomes. CM also has the potential for streamlining services by managing resources across multiple practices. \n  \nThe day will be tailored towards particular CCGs or Federations key drivers and will be interactive to ensure that the outcomes of the day are directly applicable to the practices participating in the session.  \n  \nLearning Objectives  \n\nUnderstand how new technologies have influenced the way GP’s and Clinicians behave in practice.\nUnderstand how these changes have affected the traditional roles of administrators / support staff.\nUnderstand how Correspondence Management works\nHelp staff gain skills and confidence to deliver Document Management\nRecap on Medical Terminology\nUnderstand the Benefits and Risks associated with Document Management\n\n  \n\nUnderstand what changes are necessary for successful implementation for:\n\nadministrators\nclinical staff\npatient safety\n\n\nUnderstand the need for capturing data at the earliest opportunity / templates and Read coding\nUnderstand the need for agreed robust protocols and flowcharts\nUnderstand the need for robust auditing and ongoing reviews\nTo help practices formulate a plan for implementation\nTo help localities implement Correspondence Management across clusters of practices\n\n 
URL:https://neltraininghub.org/event/correspondence-workflow-optimisation-2-x-2-hours-2/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220727T130000
DTEND;TZID=Europe/London:20220727T160000
DTSTAMP:20260419T104238
CREATED:20220608T203843Z
LAST-MODIFIED:20220608T203900Z
UID:10001633-1658926800-1658937600@neltraininghub.org
SUMMARY:CQC Sessions - Good Governance
DESCRIPTION:‘Improving governance processes in primary care’ \n– Why is governance important? \n– Elements of good governance in primary care \n– Systems and processes of good governance \n– The impact of poor governance
URL:https://neltraininghub.org/event/good-governance/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220727T093000
DTEND;TZID=Europe/London:20220727T130000
DTSTAMP:20260419T104238
CREATED:20220408T132850Z
LAST-MODIFIED:20220408T140055Z
UID:10001530-1658914200-1658926800@neltraininghub.org
SUMMARY:Telephone Triage for frontline staff
DESCRIPTION:General practice is embarking on a transformational journey – a journey that is re-evaluating the people – the clinical resources it has\, the processes – how it deploys those resources and the technology – the mechanisms by which it manages the engagement with the patients. \n  \nThe key objective of Telephone Triage is to help patients access the right care at the earliest opportunity – and in a way that provides them with flexibility\, convenience\, security\, a sense of ownership and the stimulation to invest in their wellbeing. There are numerous drivers for this patient centred approach and outcomes will include a more streamlined workload for GPs\, ANPs and other members of the team in carrying out front line triage. The aim to drive further practice efficiencies in terms of access to services and patient satisfaction. It will achieve this by releasing valuable clinical time – GP time and other clinical practitioners. \n  \nFrontline staff will also actively manage requests for GP appointments and safely redirect inappropriate GP consultations to the most appropriate care providers.   \n  \nObjectives:  Telephone Triage is an essential patient engagement technique that will further develop the skills and career paths of non-clinical staff – frontline GP practice staff\, who will move away from a passive role and have a more direct impact on patient health outcomes. The skills and abilities needed to undertake telephone triage and the necessary signposting are valuable in other new non-traditional roles such as Document Management\, HCA and Care Navigation. After this web workshop\, staff will be confident in handling the triage call\, in advising and referring patients to care providers who work either within the practice team or to external care providers. \n  \nTelephone triage and signposting can present a challenging cultural shift for some teams and individual team members – and we will explore the mechanisms to help make the change as smooth as possible – some of this will build on the existing understanding\, within the practice\, of the need to change and a realisation of the benefits these changes can have. \n 
URL:https://neltraininghub.org/event/telephone-triage-for-frontline-staff-3/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220726T130000
DTEND;TZID=Europe/London:20220726T150000
DTSTAMP:20260419T104238
CREATED:20220608T202618Z
LAST-MODIFIED:20220608T202737Z
UID:10001623-1658840400-1658847600@neltraininghub.org
SUMMARY:Supporting the Preparation of Reports and Medical Forms
DESCRIPTION:
URL:https://neltraininghub.org/event/supporting-the-preparation-of-reports-and-medical-forms-2/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220726T130000
DTEND;TZID=Europe/London:20220726T134500
DTSTAMP:20260419T104238
CREATED:20220708T122226Z
LAST-MODIFIED:20220708T122320Z
UID:10001771-1658840400-1658843100@neltraininghub.org
SUMMARY:Introducing NHS OpenAthens for primary care - sign up for your account
DESCRIPTION:We will be hosting ‘Introducing NHS OpenAthens for primary care – sign up for your account’ webinar on Tuesday 26th July 2022\, 1pm-1:45pm. \nThis webinar will outline the process of creating an NHS OpenAthens account and accessing OpenAthens resources funded by Health Education England. \nNHS OpenAthens is your digital library card that gives you access to high quality online resources. This workshop will outline the process of creating an NHS OpenAthens account and accessing OpenAthens resources funded by Health Education England. \nLearning Objectives \n\nSelf-register for an NHS OpenAthens account\nReset their OpenAthens password\nFamiliarise themselves with OpenAthens resources\nAccess evidence-based information and guidelines\n\nTo book your place please click here
URL:https://neltraininghub.org/event/introducing-nhs-openathens-for-primary-care-sign-up-for-your-account/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220726T123000
DTEND;TZID=Europe/London:20220726T143000
DTSTAMP:20260419T104238
CREATED:20220408T115249Z
LAST-MODIFIED:20220408T132445Z
UID:10001525-1658838600-1658845800@neltraininghub.org
SUMMARY:Health and Safety in General Practice
DESCRIPTION:The PMA Health & Safety in General Practice web workshop programme covers all of the key areas that need to be addressed when managing a busy and successful practice in order to comply with Health & Safety. The module will be delivered as an interactive virtual session with practical guidance to enable participants to map all the techniques and outcomes onto their own practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.   \n  \nTraining objectives To provide Health and Safety information and support in order for practice managers\, GPs or other members of the practice management team to understand the key areas which need to be addressed when managing a busy and successful practice.  
URL:https://neltraininghub.org/event/health-and-safety-in-general-practice-2/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220726T120000
DTEND;TZID=Europe/London:20220726T130000
DTSTAMP:20260419T104238
CREATED:20220610T084554Z
LAST-MODIFIED:20220708T123006Z
UID:10001668-1658836800-1658840400@neltraininghub.org
SUMMARY:Dealing with Grief and Loss Workshop
DESCRIPTION:We are pleased to advertise a brand new workshop on ‘DEALING WITH GRIEF AND LOSS’ organised by Newham Talking Therapies and delivered by the Newham Bereavement Service. This will take place on Microsoft Teams onTuesday 26th July at 12pm – 1pm. The workshop will cover the following: \n· Why do we grieve?\n· Different stages of grief\n· Attachment styles\n· Self-Care\n· Does therapy work for grief and loss? \nYou can sign up to the workshop by filling in this form \nOr by clicking on the link below:\nClick here to join the meeting \nAll our workshops are FREE\, CONFIDENTIAL and ONLINE (MS Teams).
URL:https://neltraininghub.org/event/dealing-with-grief-and-loss-workshop-2/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220726T093000
DTEND;TZID=Europe/London:20220726T130000
DTSTAMP:20260419T104238
CREATED:20220610T132221Z
LAST-MODIFIED:20220628T191418Z
UID:10001437-1658827800-1658840400@neltraininghub.org
SUMMARY:Difficult Conversations Workshop
DESCRIPTION:Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families \nHighly interactive workshop: \n• Improves confidence\, skills & knowledge having compassionate & effective conversations\n• Explores common themes & blocks\n• Builds on how you currently talk with patients\, residents and families about living as well as possibly through new diagnoses\, deterioration and dying\n• Unleashing the power of your MDT\n• Incorporating ‘What Matters Most’ language in preferences for care and future planning\n• Managing your emotions\n• Highlights legal issues and other important resources \nTo book a place please email your name & preferred date to: reception@difficultconversations.org.uk \n 
URL:https://neltraininghub.org/event/difficult-conversations-workshop-5/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220725T140000
DTEND;TZID=Europe/London:20220725T160000
DTSTAMP:20260419T104238
CREATED:20220608T203041Z
LAST-MODIFIED:20220608T203203Z
UID:10001627-1658757600-1658764800@neltraininghub.org
SUMMARY:Becoming a Prescribing Champion
DESCRIPTION:
URL:https://neltraininghub.org/event/becoming-a-prescribing-champion-2/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220721T180000
DTEND;TZID=Europe/London:20220721T190000
DTSTAMP:20260419T104239
CREATED:20220624T065455Z
LAST-MODIFIED:20220624T065456Z
UID:10001735-1658426400-1658430000@neltraininghub.org
SUMMARY:Physician Associate Primary Care Employers Event (online)
DESCRIPTION:London Physician Associate Ambassadors invites you to a free interactive online workshop for potential GP employers (see attached) \nAbout this event \nThis free online webinar is run by the London PA Ambassadors to provide guidance on the following: \n– An introduction to the Physician Associate (PA) role \n– Background\, Training & Qualification\, and Scope of Practice \n– Opportunities for PA progression & development in Primary Care \n– What is a Preceptorship Programme? \n\nThere will also be opportunities for Q&A!! \n\nPhysician Associate Primary Care Employers Event Tickets\, Thu 21 Jul 2022 at 18:00 | Eventbrite
URL:https://neltraininghub.org/event/physician-associate-primary-care-employers-event-online/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220721T140000
DTEND;TZID=Europe/London:20220721T150000
DTSTAMP:20260419T104239
CREATED:20220716T042852Z
LAST-MODIFIED:20220716T042853Z
UID:10001473-1658412000-1658415600@neltraininghub.org
SUMMARY:Pan-London Virtual Library Launch
DESCRIPTION:The Pan London Virtual Library Launch will showcase the NCL Diversity and Inclusion Book\, Film and Music Club and provide a live demonstration of the virtual library\, which all NHS staff have access to using OpenAthens and Kortext as the platform. The Diversity Book flyer contains details about the titles and how to access these e-books via OpenAthens and Kortext. Join HERE
URL:https://neltraininghub.org/event/pan-london-virtual-library-launch/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220721T130000
DTEND;TZID=Europe/London:20220721T160000
DTSTAMP:20260419T104239
CREATED:20220608T203653Z
LAST-MODIFIED:20220608T204334Z
UID:10001631-1658408400-1658419200@neltraininghub.org
SUMMARY:CQC Sessions - Improving Patient Safety
DESCRIPTION:‘Creating a safer service for our patients’ \n– Identifying risks to patient safety \n– Understanding and evaluating risk \n– How we can reduce risk in our practices \n– Measuring and evidencing improvements
URL:https://neltraininghub.org/event/improving-patient-safety/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220721T130000
DTEND;TZID=Europe/London:20220721T140000
DTSTAMP:20260419T104239
CREATED:20220716T043503Z
LAST-MODIFIED:20220716T043503Z
UID:10001476-1658408400-1658412000@neltraininghub.org
SUMMARY:Share & Shape
DESCRIPTION:A safe and confidential space to offer suggestions\, provide feedback and discuss wellbeing issues for our colleagues working in care roles.\nClick here to sign up: https://bit.ly/3I1HCla
URL:https://neltraininghub.org/event/share-shape/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220721T130000
DTEND;TZID=Europe/London:20220721T140000
DTSTAMP:20260419T104239
CREATED:20220707T124516Z
LAST-MODIFIED:20220707T125443Z
UID:10001763-1658408400-1658412000@neltraininghub.org
SUMMARY:ICB PCN Approvals- Next steps HEE Quality Assurance
DESCRIPTION:In these sessions HEE will be covering the next steps in the Quality Assurance around Trainer and Learning Environment recognition plans\, overview of the application forms and processes and also offer time for FAQ’s and discussion. \nJoining link: \nhttps://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWJiNDdhZjUtOTU2ZC00MWE1LWIzOTYtZWRjNTk5YWE5ZDc2%40thread.v2/0?context=%7b%22Tid%22%3a%22ffa7912b-b097-4131-9c0f-d0e80755b2ab%22%2c%22Oid%22%3a%2298175e76-841a-420a-8c69-0a31f6bc6979%22%7d \n 
URL:https://neltraininghub.org/event/icb-pcn-approvals-next-steps-hee-quality-assurance-2/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220721T093000
DTEND;TZID=Europe/London:20220721T130000
DTSTAMP:20260419T104239
CREATED:20220701T080532Z
LAST-MODIFIED:20220701T090114Z
UID:10001464-1658395800-1658408400@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Communication & Customer Service
DESCRIPTION:This workshop is designed to provide delegates with the knowledge and skills they require to make a positive impact at work. The workshop will look at all aspects of communication between the practice and the patients and will cover positive communication in a variety of ways. Delegates will look at assertiveness\, good telephone techniques and using positive language and body language. All of these aims to reduce the potential for communication failure and the disruption this can bring.
URL:https://neltraininghub.org/event/nel-admin-reception-training-communication-customer-service-4/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Voluntary Sector Workers,Workforce Leads
END:VEVENT
END:VCALENDAR