BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//NEL Training Hub - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:NEL Training Hub
X-ORIGINAL-URL:https://neltraininghub.org
X-WR-CALDESC:Events for NEL Training Hub
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260422T130000
DTEND;TZID=Europe/London:20260422T160000
DTSTAMP:20260418T040814
CREATED:20260227T120032Z
LAST-MODIFIED:20260414T100256Z
UID:10003843-1776862800-1776873600@neltraininghub.org
SUMMARY:Compassionate\, Inclusive and Trauma-Informed Communication
DESCRIPTION:This programme is open to all primary care staff. \nWed 22 Apr 2026 | 1:00 pm to 4:00 pm \nThu 7 May 2026 | 9:00 am to 12:00 pm \nRegistration Link: https://medtribe.com/courses/compassionate-inclusive-and-trauma-informed-communication \nThis session introduces trauma-informed and inclusive communication principles tailored to General Practice administrative and patient-facing roles. Participants explore how trauma\, inequality\, disability\, and previous healthcare experiences can influence behaviour and communication. The session focuses on practical strategies staff can use within their role to reduce distress\, improve patient experience\, and support psychologically safe interactions. \nWhat participants will leave with \n• Understanding of inclusive and trauma-informed communication and why it matters in primary care \n• Increased confidence using compassionate\, respectful language in challenging situations \n• Practical strategies to respond to distress while maintaining professional boundaries
URL:https://neltraininghub.org/event/compassionate-inclusive-and-trauma-informed-communication/2026-04-22/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-11.59.47.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260507T090000
DTEND;TZID=Europe/London:20260507T120000
DTSTAMP:20260418T040814
CREATED:20260227T120032Z
LAST-MODIFIED:20260414T100256Z
UID:10003844-1778144400-1778155200@neltraininghub.org
SUMMARY:Compassionate\, Inclusive and Trauma-Informed Communication
DESCRIPTION:This programme is open to all primary care staff. \nWed 22 Apr 2026 | 1:00 pm to 4:00 pm \nThu 7 May 2026 | 9:00 am to 12:00 pm \nRegistration Link: https://medtribe.com/courses/compassionate-inclusive-and-trauma-informed-communication \nThis session introduces trauma-informed and inclusive communication principles tailored to General Practice administrative and patient-facing roles. Participants explore how trauma\, inequality\, disability\, and previous healthcare experiences can influence behaviour and communication. The session focuses on practical strategies staff can use within their role to reduce distress\, improve patient experience\, and support psychologically safe interactions. \nWhat participants will leave with \n• Understanding of inclusive and trauma-informed communication and why it matters in primary care \n• Increased confidence using compassionate\, respectful language in challenging situations \n• Practical strategies to respond to distress while maintaining professional boundaries
URL:https://neltraininghub.org/event/compassionate-inclusive-and-trauma-informed-communication/2026-05-07/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-11.59.47.png
END:VEVENT
END:VCALENDAR