Awareness and Understanding Deaf patients
2024-10-04 10:00 - 13:00, 2024-09-25 13:00 - 16:00 (Europe/London) | Online Session, United Kingdom
Wed 18th Sept 1000 – 1300
Wed 25th Sept 1300 – 1600
Fri 04th Oct 1000 – 1300
CLICK HERE TO REGISTER
NEL Training Hub are pleased to collaborate with BSL Now and invite staff from GP Teams across North East London to book on one of the Deaf Awareness workshops above. The sessions are delivered virtually via Teams over 3 hours.
An introduction to Deafness
Exploring social aspects of Deafness including tips and advice when communicating with deaf people
Introduction to some basic BSL training, finger spelling, general useful signs and phrases, again linked to settings and requirements
Joining links will be shared 48 hours prior to delivery dates. You will be required to have a working microphone and camera as these are small groups interactive workshops.
For queries or further information please Layla Abdi layla.abdi@nhs.net

Admin & Reception staff: Document Management to improve efficiency (2 hours)
2024-10-03 14:00 - 16:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: This 2-hour training, delivered virtually, aims to help administrators streamline the documents to appropriate team members in a timely manner. Additionally, a large number of documents are being sent electronically to the workflow emails of the practices, so admin teams need to be able to interrogate these with a degree of confidence.
NOTE training will only be relevant for practices on the EMIS system.
GP surgeries regularly receive 10s of documents daily with the larger surgeries receiving 100 or more on a daily basis. These include letters from hospitals, results of investigations or correspondence from other agencies. In most practices, GPs spend several hours a day reading these documents and taking appropriate action. This forms a bulk administration time that is spent away from frontline patient care. Often, the majority of the documents do have clinical information and need a clinician to interpret and action. However, evidence shows with appropriate training and good practice 30-40% of the documents that could be read and coded by the reception team
Training Provider: Bromley By Health Partnership

NEL & NCL POLYPHARMACY WEBINAR
2024-10-03 13:00 - 15:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER TO THE ONLINE SESSION
Thursday 3rd October, 1pm – 3pm
This webinar will support PCN DES for 24/25.
Polypharmacy is also one of the five NEL priorities selected from the NHSE national priorities for 23/24
Description
Overprescribing, the use of a medicine where there is a better non-medicine alternative, or where the use is inappropriate for that patient’s circumstances or is inconsistent with their wishes and can lead to problematic polypharmacy (a person’s concurrent use of multiple medicines).
Polypharmacy may be appropriate for a person with complex or multiple conditions if their medicines are optimised and prescribed according to best evidence. However, it can be problematic when the benefit of the individual medicines is not realised.
Structured medication reviews (SMRs) can be used to review patients identified as having problematic polypharmacy. They provide a comprehensive and clinical review of a patient’s medicines and detailed aspects of their health and are facilitated by shared decision-making conversations with patients around whether medicines are safe, effective and personalised to their needs and current situation.
Learning Objectives include:
Increased awareness of national resources to tackle polypharmacy.
Develop practical skills for managing polypharmacy and implementing deprescribing protocols.
Critically evaluate evidence to support prescribing and deprescribing decisions.
Apply knowledge to real-world scenarios through case study analysis.
Please register HERE.
For further information please contact: Sagal at s.hashi@nhs.net

Admin, Reception & Managers: Complaints Handling for Non-Clinical Staff in Primary Care (3.5 hours)
2024-10-03 09:30 - 13:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: This three-hour Complaints Handling workshop will equip participants with the necessary knowledge and skills to handle complaints effectively and efficiently. The workshop will cover various aspects of complaints handling, including ensuring practice policies are correct and managing persistent communicators/complainants within the practice. Additionally, there will be an update on the policy change since 1st July 2023, which now requires members of the public to contact their local Integrated Care Board (ICB) instead of NHS England to make any complaints.
By the end of this web workshop, delegates will be able to:

Understand the importance of effective complaints handling in the primary care setting.
Comprehend the legal and regulatory framework surrounding complaints handling.
Evaluate and update current practice policies to ensure compliance with the latest policy change (since 1st July 2023) of directing complaints to the local Integrated Care Board (ICB).
Utilise active listening techniques and demonstrate empathy in their communication with complainants.
Manage and de-escalate tense situations effectively, handling emotions with professionalism and respect.
Identify and manage persistent communicators/complainants in a constructive manner, preventing escalation of complaints.
Conduct fair and thorough investigations into complaints, maintaining confidentiality and involving relevant stakeholders appropriately.
Implement strategies for resolving complaints, providing appropriate remedies and solutions.
Establish follow-up procedures to ensure complainants’ satisfaction and resolution.
Utilise complaints as opportunities for learning and continuous improvement in the primary care setting.
Engage in role-play exercises and analyse case studies to practice and improve complaints handling skills.

Guidance notes and will be provided to support this workshop and certificates of attendance are awarded after the workshop.
Training Provider: Practice Managers Association (PMA)

Introduction to Hypertension (for HCAs and Aspiring HCAs in Primary Care) (7.5 CPD hours)
2024-10-03 09:15 - 16:15 | Online Session, United Kingdom
CLICK HERE TO REGISTER
These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
Booking Information
Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent to the email address provided.
Please be aware that you will see an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will have the date you have applied for. This is not confirmation that you have a place on the training, but at this time, we would advise you to assume that you have a place on the training you have booked. This is to help you plan your clinical time, as it is far easier to add in a clinic at a later date than remove one.
We appreciate it is taking a while to get confirmation emails out to everyone at the moment, and that this is frustrating. This is due to:

1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Having to chase incomplete or missing information on the booking Form.
3) Having to check that applicants are registered with their professional body.
4) Having to check that the applicants’ job role is covered by our funding agreement with NHSE (we have had a number of inappropriate applications).
5) Dozens of cancellations or requests to change dates every week.

Preparing for the Training Session
Please check that you have received the joining link for your session at least 48hrs prior to the start date.
Sometimes the joining link can end up in your junk email folder from external providers, so please check this 1 week before the training if you have not received the link.
If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time.
If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.
During the Training Session
Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session.
Mobile phone use is not accepted for attending training – you will be ejected from the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes.
If you login late, you may not be accepted into the training, and this will count as a DNA.
If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.
Cancellations
If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly.
Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.
DNA Policy
1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.
We would like to make you aware of this Infection Control Training which is not provided or administered by us:
NHSE IPC Refresher Training for GP Practices – April 2024 to March 2025 – North East London (icb.nhs.uk)

Newham Protected Learning Time Session (PLT)
2024-10-02 14:30 - 17:30 | Online Session, United Kingdom
Virtual Session 1 – 2:30pm – 5:45pm
2:30pm – 5:30pm – Oncology: Screening, and diagnosis of major cancers in primary care
Target Group: Clinical
Session 1 will be recorded. Click HERE to register to the online session.
Agenda
2:30pm – 5:30pm: Oncology: Screening, and diagnosis of major cancers in primary care – Dr Adam P Januszewski, Consultant Medical Oncologist, St Bartholomew’s Hospital

14:30 – 14:40: Welcome

14:40 – 15:00: Cancer Screening – Current Recommendations and New Developments

15:00 – 15:20: Cancer screening for individuals undergoing gender reassignment

15:20 – 15:40: Lung Cancer Screening and the lung cancer pathway

15:40 – 16:00: Non-specific symptoms and the Rapid Diagnostic Centre

16:00 – 16:20: Cancer of Unknown Primary – Fact or Fiction

16:20 – 16:40: Breast Cancer – who are at high risk and what to do?

16:40 – 17:00: Role of Tumour Markers in screening, diagnosis and prognosis of cancer

17:00 – 17:20: Hormone therapy in Primary Care: How Long, how often and how to monitor in primary care (Breast and Prostate Cancer)

17:20 – 17:40: Toxicity management of SACT for primary care physicians

17:40 – 17:45: Close

—————-
Virtual Session 2 – 2:30pm – 5:30pm
2:30pm – 5:30pm – Care Navigation & Active Signposting
Target Group: Non-clinical
Sessions 2 will NOT be recorded as this is an external provider.
Click HERE to register to the online session.

Agenda
2:30pm – 5:30pm: Care Navigation & Active Signposting – Miad Healthcare – https://miadhealthcare.com/ – This session is an accredited course and CPD certificates will be provided.

Active signposting is one of the ten high impact actions to release time for care as recommended in the NHS Long Term plan. This webinar supports people who are either new to working in General Practice or who would like some refresher training to review the fundamentals of Active Signposting and the benefits to patients.

A brief review of the General Practice Forward View as context

An awareness of the ten high impact actions identified by NHS England to release time for care

What is Care Navigation and Active Signposting?

Why is Active Signposting important? – culture change within patients, address pastoral needs, release appointments, support wellbeing and/or management of chronic conditions

Understanding the process and who best to refer patients to

Building rapport in a busy environment

Some communication and telephone techniques that can support building rapport

A review of basic communication skills

—————-

Virtual Session 3 – 2:30pm – 5:30pm
2:30pm – 5:30pm – Appraisal and Performance Management
Target Group: Leadership & Management
Sessions 3 will NOT be recorded as this is an external provider.
Click HERE to register to the online session.

Agenda
2:30pm – 5:30pm: Appraisal and Performance Management – Miad Healthcare – https://miadhealthcare.com/ – This session is an accredited course and CPD certificates will be provided.

This course is designed for practice staff within a supervisory or management position. The course will take you through appraisal (non-medical), alignment with values and organisational direction and setting of measurable objectives. Skills will be discussed when performance managing staff and responsibilities discussed as part of the learning based on a typical scenario.

Clarifying the process of appraisal and Individual Performance Review (IPR)

Understanding IPR, Job Purpose, Objectives and Personal Development Plan and Performance Management

Reviewing the Skills required: Discussion techniques (Questioning and Listening)

Monitoring and resolving difficulties when managing performance – a push / pull approach

—————-

COVER ARRANGEMENTS:
If by attending, your practice opening offer would need to be a skeleton one, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.

To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than 5pm on Tuesday 24th September.

NHC will cover the telephones until 6:30pm, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.

NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.

Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions, etc.

If you are aware of a member of your practice team who has not received the email invitation, please advise Johanna North on Johanna.North1@nhs.net who will be happy to ensure that their details are added to the circulation list.

Practice Managers: NHS Pensions Update (2 hours)
2024-10-02 13:30 - 15:30 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to map outcomes onto their own practice – across their GPs, GP Partners, Locums and other clinical and non-clinical staff. Participants will develop their understanding of NHS Pensions by interacting with practitioners but also you will have the opportunity to explore and interact with colleagues from other practices. Paul will be led by the audience interaction to ensure that all participants get what they need out of the session.
Objective: You will gain an understanding of NHS Pensions and will be able review of your own action.
Workshop will cover:
NHS Pensions Scheme update

1995/2008/2015 Schemes
Annual Allowance/Tapered Annual Allowance – the options and implications
Lifetime Allowance – impact of exceeding, protection available
24 Hour Retirement – How, when and why
When to retire

Questions and Open Discussions
Training Provider: Practice Managers Association (PMA)

Admin & Reception staff: Recognising the Acutely ill Patient (2 hours)
2024-10-02 10:00 - 12:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: This 2-hour workshop delivered virtually introduces non clinical reception staff members to various acute health conditions. The training will help receptionists recognise specific symptoms that may indicate a deteriorating patient, and how they would consider escalating this to a clinician within their service or practice
The workshop will help staff improve knowledge and understanding of:

the acutely ill patient on the phone
the signs and symptoms of an acutely ill adult
the signs and symptoms of an acutely ill child
recognising the acutely ill psychiatric patient
‘serious’ medical conditions and how they present
what the role the non-clinical team have to play in these scenarios

Clinical presentations covered would include:

Common emergency/urgent symptoms – chest pain,
breathing difficulty,
Sepsis
Stroke symptoms
DVT/PE
fever in children
Psychiatric emergency

Training Provider: Bromley By Health Partnership

Travel Health Foundation Training (2-day course - 14 CPD hours)
2024-10-01 08:45 - 17:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
These courses are for the following job roles only:

General Practice Nurses (including ANP & ACP)
Nurse Associates
Dieticians
Paramedics
Physiotherapists
Podiatrists

Booking Information
Ticket sales for all events close 2 weeks prior to the start of the session.
Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent the email address provided.
Please be aware that you will receive an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will email you a copy of your submitted Form, with the date you have applied for. This is not confirmation that you have a place on the training.
You will be informed by email if you are on the training or if you are on the waiting list. This is due to:
1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Incomplete or missing information that means your application will be rejected.
3) Finding that you have applied for inappropriate training for your job role.
Preparing for the Training Session
Please check that you have received the joining link for your session at least 48hrs prior to the start date.
Please check your junk email folder as you will receive the joining link a minimum of twice from the provider.
If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time.
If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.
During the Training Session
Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session.
Mobile phone use is not accepted for attending training – you will be ejected from the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes.
If you login late, you may not be accepted into the training, and this will count as a DNA.
If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.
Cancellations
If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly.
Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.
DNA Policy
1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.

Everything you need to know about LUNG CANCER
2024-09-30 18:00 - 19:00 | Online Session, United Kingdom
Monday 30th September 2024
6:00pm – 7:00pm
Learning Objectives

Understand the local context (data)
Risk factors
Early Detection
Referral (NICE NG12/direct access)
Support after treatment (CCR, patient needs)

Speakers

Dr Tania Anastasiadis | NEL Cancer Alliance, Personalised Cancer Care Clinical Lead and Place Based Clinical Lead for Tower Hamlets
Dr William Ricketts | Consultant Chest Physician, Barts Health NHS Trust
Dr Adam P Januszewski | Consultant Medical Oncologist, St Bartholomew’s Hospital

Audience

Primary Care (clinical staff)

CLICK HERE TO REGISTER

North East London Health Equity Webinar Series: Reducing health inequalities in primary care: Thinking together in challenging times
2024-09-27 12:30 - 13:15 | Online Session, United Kingdom
CLICK HERE TO REGISTER
This series is supported by North East London Health Equity Academy. Each of these free webinars will take place online (Teams) on Fridays from 12.30-1.15pm. Focusing on five different topics, we’ll be joined by guest speakers at each session along with a Q&A. Open to everyone working in primary care across North East London, participants are welcome to join one or more sessions; we recommend joining as many as possible to gain the maximum benefit.
Dates & times

Friday 27th September 12.30 – 1.15pm A GP’s Story: doing things differently to address health inequalities with Dr Andy Knox Friday
11th October 12.30 – 1.15pm Data-led optimisation: Addressing equity in diabetes care with Dr Daghni Rajasingam
Friday 1st November 12.30 – 1.15pm A life’s work: Growing an approach to addressing health inequalities with Professor Mitch Blair
Friday 22nd November 12.30 – 1.15pm People as Partners with Alyson McGregor and Sheinaz Stansfield
Friday 13th December 12.30 – 1.15pm How do you know that you are making a difference? with Ailsa Cook Date & Time To be confirmed Putting it all together: How to make change happen

Session 1: Friday 27th Sept A GP’s Story with Dr Andy Knox Everyone is in favour of the idea of reducing inequalities. This is one GPs story of how he put aside feelings of world weariness and powerlessness to do something about it. Drawing on the stories of people he has met in his consulting room over the last 18years, Dr Andy Knox, a GP and population health leader explores why things are going so wrong for communities across the UK and what we might do to bring about change. Andy will make the case that unless we reorient ourselves in primary care, we will continue to perpetuate the staggering inequalities at work in our communities.
Session 2: Friday 11th Oct Data-led optimisation in diabetes care with Dr Daghni Rajasingam Evidence shows that simply designing services that work for the whole population will address inequalities and raise the quality for everyone. Dr Daghni Rajasingam, Deputy CMO GSTT and Medical Director for Secondary Care Transformation, will share learning which is applicable across both primary and secondary care. Daghni partnered with a small analytics company to analyse clinical metrics for all 4,500 diabetics on their waiting list. Simple stratification led to prioritisation of more global majority patients and people with higher deprivation scores. Seeing people earlier allowed modifiable risk factors to be addressed, reducing variation in how clinicians saw risk, redistributing workloads and releasing capacity in the system.
Session 3: Friday 1st Nov A life’s work: Growing an approach to addressing health inequalities with Professor Mitch Blair Join us for an engaging session with Professor Mitch Blair, who will share his extensive research and practical experiences at neighbourhood level, focusing specifically on addressing inequalities in outcomes for children and young people in Harrow. He will bring to life some of the insights from previous sessions, highlighting his passion for finding an effective intervention and harnessing it to serve the wider community. Discover how effective collaboration both with GPs in shared clinics and within MDTs improves outcomes. When you engage communities, you can start to transform health outcomes. Mitch will share how he has translated his passion into a comprehensive approach for addressing health inequalities at scale; a story not just of challenges, but a celebration of success.
Session 4: Friday 22nd Nov People as Partners with Alyson McGregor and Sheinaz Stansfield With fewer resources coming into primary care to tackle inequalities we need to recognise that one of our greatest assets is working with citizens as partners. Alyson McGregor, is Director of Altogether Better, an NHS organisation that has worked more than 25,000 citizens who have stepped forward to make a difference to their practice and community. Alyson will share evidence-based examples of how teaming up with communities makes a difference and Sheinaz Stansfield, former managing partner and powerhouse in adopting innovation in primary care, will describe how tapping into the strengths of the people on her list led to better outcomes for everyone through less conventional methods. Sheinaz’s enthusiasm is infectious and we hope you will catch the bug! Click here to register How to join Click on the button below to book the sessions you’d like to join: Once your booking is received a Teams Webinar link will be issued for each of the events you have registered for.
Session 5: Friday 13th Dec How do you know that you are making a difference? With Ailsa Cook The NHS is awash with well intentioned initiatives that don’t deliver what they promise. This is largely because not enough attention is placed on impact. Ailsa Cook, Director of Matter of Focus, has experience in helping people understand, track and report on the outcomes that matter to you, so that you can make the case for your work and have the biggest impact. The impact of the journey is just as important as the outcome when we are working to fix wicked problems. This session will explore what to pay attention to and how to track the impact on the people involved, developing understanding about why things work and the difference it makes to everyone involved.
Session 6: Date & time tbc Putting it all together: How to make change happen Further details will be shared at earlier sessions.

Becoming an Advanced Practitioner; Unlocking Your Career Potential
2024-09-27 11:30 - 13:00 | Online Session, United Kingdom
27th September 2024 – 11:30 to 13:00, via Teams
NHSE London Faculty of Advancing Practice are hosting a webinar on Becoming an Advanced Practitioner.
The webinar is aimed at providing a better understanding of advanced practice roles, the career benefits of becoming an Advanced Practitioner (AP), and how to get started.
The webinar will showcase the following:

Overview of the Advanced Practitioner Role; Role Definition, Career Pathways, Impact on Healthcare.
The Path to Becoming an Advanced Practitioner; Educational Requirements, Skills Development, Mentorship and Support.
Opportunities and Benefits; Career Growth, Job Satisfaction.
Challenges and Considerations; Work-Life Balance, Continuous Professional Development.
Real-Life Case Studies.
How to Get Started; Next Steps, Resources and Support, Application Process.

Please book your place using the link below:
Register Here
We look forward to seeing you!

NEL safeTALK: Suicide Prevention awareness training
2024-09-26 13:00 - 17:00, 2024-09-26 09:00 - 13:00 | Bernie Cameron Community Centre, 32 Merchant Street, London, London, E3 4LX
Multiple dates
CLICK HERE TO REGISTER
safeTALK: suicide alertness for everyone. safeTALK is a half-day training in suicide alertness. It helps participants recognize a person with thoughts of suicide and connect them with resources who can help them in choosing to live.
Objectives include:
– Identify people thinking of suicide
– overcome barriers to talk about suicide
– identify reasons we may miss, dismiss or avoid suicide
– 4 step model of suicide alertness (Tell, Ask, Listen and Keep-safe)
connect people at risk with further help
There are funded places on this face-to-face course for all workforce across North East London. Places can be booked by external participants at £75pp. If you register for a funded place and do not attend, a £75 DNA charge will be enforced

Certificate in Environmental Skills for the Workforce course
2024-09-26 09:00 - 17:00 | Online Session, United Kingdom
This one day course is designed and certified by the Institute of Environmental Management and Assessment (IEMA), and delivered by ICS colleagues, to equip leaners with practical introduction to environmental sustainability. This will equip you with the knowledge, understanding and motivation to make positive contributions towards addressing the current environmental emergencies and delivering your organisations Green Plan.

The full day sessions are delivered online via MS Teams, on the following dates:

Dates, all 09:00 to 17:00 Hours (7 hours):
• Tuesday 25 June
• Wednesday 10 July
• Thursday 26 September
• Thursday 14 November.

Key Features of the Course:
• No prior environmental knowledge required – this open to all staff from any health and care profession
• Digital workbook supplied for learners to keep
• Practical activities and workshops throughout the session
• At the end of the course, an accredited IEMA certificate is awarded to all those that attain a minimum score of 70% in the online multiple-choice assessment.

Learning Outcomes
On successful completion of this course leaners will have knowledge and understanding of:
• the main environmental and economic risks and opportunities
• compliance obligations and business drivers for change
• the main potential impacts on environment and sustainability
• how to improve environmental performance.

Registration & Further Information
To book your place please sign up here. If you have any problems with the e-form, please email the team with your date of choice onbhrut.sustainability@nhs.net

Last chance to book a place: Monday 11 November 2024 (Course Capacity: 12 Delegates)

*Please share this with colleagues and add to staff newsletters across the ICS*

Rebecca Waters, AIEMA
Health Improvement and Inclusion Manager – Net Zero and Anchor Organisations

Chair, ICB Green Team

Aspiring Managers in Primary Care
2024-09-25 13:00 - 16:30 | Online Session, United Kingdom
Open to staff working in General Practice in North East London
NEL Training Hub are pleased to offer this new 6 day programme to new and aspiring Practice and PCN managers. The programme delivered online commences on the 25th Sept, with final session on 4th December. Each session has a mixture of practical/interactive exercises. All learners on the programme have access to 1:1 coaching input throughout the programme virtually. Learners are strongly encouraged to utilise this as a support network to embed and deepen the learning and to test their own understanding of the theories and approaches covered.
Day 1 : Health & Safety for Primary Care Managers – Wednesday 25th September 2024 (13:00- 16:30)
Day 2: Introduction to Practice Finance and Contracts – Wednesday 9th October 2024 (09:30-16:30)
Day 3: Employment and Contractual Responsibilities – Wednesday 23rd October 2024 (13:00-16:30)
Day 4: Leading People in Primary Care – Wednesday 6th November 2024 (09:30-16:30)
Day 5: Road Map for Managing Complaints – Wednesday 20th November 2024 (13:00-16:30)
Day 6: Introduction to Practice Management – Wednesday 4th December 2024 (09:30-16:30)
Additional Deliverable include 1:1 coaching support will be given to embed the learning and consider the learner’s further personal development, and final feedback report will be provided for each learner by their coach

All sessions are delivered via Teams
The programme is delivered by First Practice Management
Participants must attend all 6 sessions
Programme valued at £600 per person. Registering and not attending will incur a cost to the employer

CLICK HERE TO REGISTER A PLACE

Admin, Reception & Managers: Advanced Medical Terminology (3.5 hours)
2024-09-25 13:00 - 16:30 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: Virtual workshop for those who have the undertaken the Introduction to Medical Terminology who have a good understanding of the component parts of medical terminology. Use of a standard set of terms and phrase is critical for clinical and non-clinical healthcare professionals in order to enable universally consistent communications within the practice and across the Primary Care Network and the wider health services. The use of standardised medical terminology also helps improve the quality of patient care by ensuring that the same words will always mean the same things to all medical employees.
All participants will be able to apply the learning to every-day situations back in the practice. The workshop builds on the skills of the administration, clerical and clinical support staff and will enhance their understanding of medical terminology. It provides a continuation of the professional development for staff working in a clinical environment such as HCAs, physiotherapy assistants, assistant practice managers, practice pharmacy assistants, and those responsible for clinical coding etc. Participants will further enhance their confidence, their communication skills and service delivery. Patients and their carers can also benefit from enhanced knowledge and insight of the relevant medical terminology.
All delegates will be provided with course handouts and will be issued with a certificate of attendance after the workshop.
Learning Outcomes
Participants will expand their knowledge of abbreviations, root words, suffixes & prefixes and will develop their understanding into a wider-range of diseases, physiology, anatomy and all of the bodies systems. The objectives of the course are to enable delegates to be able to:

Consolidate their knowledge of medical terminology
Understanding at an advanced level the meaning of medical prefixes & suffixes
Understand diseases and medical conditions
Be able to apply terminology in the right context
State the meaning of medical prefixes and suffixes at an advanced level
Identify medical terminology, root words & basic anatomy relating to:
Vital Organs
Skeletal system
Skin and Dermatology
Gynaecology
Paediatrics
Nervous system
Cardiology
Oncology
Other diseases

Training Provider: Practice Managers Association (PMA)

NHSE IPC Refresher Training for GP Practices
2024-09-25 13:00 - 15:00 | Online Session, United Kingdom
NHS England Public Health Infection Prevention and Control (PHIPC) team has agreed to continue providing the following support to all GP practices in the 4 participating London systems.
Webinar sessions to provide IPC training, advice, and support to all staff working in GP surgeries, on the following days:
Time: 1:00pm – 3:00pm
Wednesday, May 29, 2024
Wednesday, June 26, 2024
Wednesday, July 31, 2024
Wednesday, August 28, 2024
Wednesday, September 25, 2024
Wednesday, October 30, 2024
Wednesday, November 27, 2024
Tickets for GP IPC refresher training can be booked at: Click Here to Book for IPC Refresher Training for GP Practices

The ASK Workshop: Assessing for Suicide in Kids (face to face)
2024-09-25 09:00 - 17:00 | Face to Face
Weds 10th July 2024 | Weds 25th Sept 2024 | Thurs 14th November 2024
Tues 21st Jan 2025 | Tues 27th Feb 2025 | Thurs 27 Mar 2025
Only required to attend one day. Various locations
Do you want to become aware of the ways children at risk of suicide communicate their need for help? Do you want to learn to recognise factors that may increase suicide risk and those that may mitigate it? Do you wish to understand and be able to meet common challenges in working with parents to facilitate safety. Participants of The “ASK” WorkshopTM leave better equipped to reduce the risk of suicide and enlist help for young children
We are delighted to offer this face to face delivery of The ASK Workshop. This one day workshop is targeted at staff working with and caring for children age 5 – 15 years of age. Click on the link below to access further information and dates available to book. There are limited FULLY FUNDED places available for staff working across North East London public sector. Book early to avoid disappointment. Please click on the below link to view course dates and booking instructions:
CLICK HERE TO REGISTER
Participants will be required to complete some self-paced online study modules prior to the course start date. You will be contacted 7-10 days prior to the course start date with further information regarding this. This is mandatory for participating in the course. You will not be able to participate in the training without completing this prior to attending the course.
Failure to turn up following registration will incur a £150 DNA charge. This is the cost of the training
What previous attendees have fed back:
‘Excellent, excellent, excellent workshop! One of the most valuable courses I have taken in my career.’
‘The ASK Workshop has been well-received and we want to continue to provide this learning opportunity for our school division staff and community partners. It aligns well with other initiatives in our school division and we are excited to offer it to those invested in the lives of children and youth.’
‘This material is extremely well thought out and put together. It exceeded my expectations by far. Congratulations on putting together such a powerful, practical, accessible resource!’

Monthly Focus: Builing Flu Protocols
2024-09-24 14:00 - 15:00
**THIS SESSION IS ONLY FOR PRACTICES FROM NEL ICB**

In this workshop we will be covering:
* Building protocols with prepopulated batch numbers and injection sites
* Using different protocols for adults and children
* Automatic coding into the patient’s medical record
* Utilising the protocols to cut down administrative time significantly for your staff
* Handouts and resources to guide you on building your own protocols
Although the session is scheduled for 1hour this may be reduced depending on the numbers of queries from attendees.

Contraception Advanced Update Training (1 CPD hour)
2024-09-24 13:00 - 14:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
For those who are experienced and need to give more advice regarding contraception.
These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
These courses are for the following job roles only:

General Practice Nurses (including ANP & ACP)
Nurse Associates
Dieticians
Paramedics
Physiotherapists
Podiatrists

Booking Information
Ticket sales for all events close 2 weeks prior to the start of the session.
Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent the email address provided.
Please be aware that you will receive an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will email you a copy of your submitted Form, with the date you have applied for. This is not confirmation that you have a place on the training.
You will be informed by email if you are on the training or if you are on the waiting list. This is due to:
1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Incomplete or missing information that means your application will be rejected.
3) Finding that you have applied for inappropriate training for your job role.
Preparing for the Training Session
Please check that you have received the joining link for your session at least 48hrs prior to the start date.
Please check your junk email folder as you will receive the joining link a minimum of twice from the provider.
If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time.
If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.
During the Training Session
Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session.
Mobile phone use is not accepted for attending training – you will be ejected from the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes.
If you login late, you may not be accepted into the training, and this will count as a DNA.
If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.
Cancellations
If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly.
Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.
DNA Policy
1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.

Supporting Those Bereaved Through Suicide (3 hour virtual delivery)
2024-09-24 09:30 - 12:30 | Online Session, United Kingdom
Various dates from Sept 2024 – Dec 2024
CLICK HERE TO REGISTER
This half day workshop aims to improve knowledge, skills and understanding in supporting those bereaved through suicide. The partnership are working with Rosedale Training, to deliver these workshops. Previous attendees to this training demonstrated a real desire to make a real difference to the suicide statistics and better help and support those who have been bereaved through suicide.

Aims of the training will be;
• For delegates to feel confident supporting those who have been bereaved through Suicide
• To be able to use appropriate language.
• Understand what may and may not be helpful.
• Be familiar and confident using The Help Is at Hand book.
• Be able to signpost to other organisations who offer specialist support if required.

You will be required to provide a postal address for learning materials to be sent to you. Note, although the workshop is funded, there will be DNA charge of £75 enforced if you fail to turn up following booking.

“This was a very thought provoking training which I will definitely recommend to others that I work with”

Admin & Reception staff: Enhancing Patient Interaction and Communication Skills for Primary Care Staff (3 hours)
2024-09-24 09:30 - 12:30 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: This session has been designed to equip front-line staff and healthcare professionals in General Practice with the skills and confidence necessary to provide exceptional customer service, navigate disputes, and effectively manage challenging conflict situations within practice environments.
Throughout the workshop, we will delve into the dynamics of patient-staff interactions, considering how and why conflicts may arise between staff members, patients, or their caregivers. Our primary goal is to provide delegates with practical strategies to address these challenges, enhance their communication skills, and foster a harmonious practice environment.
This workshop is highly interactive, encouraging participants to actively engage with the content. Delegates will have the opportunity to share their own experiences, challenges, and conflicts that they have encountered in their role. Our facilitator, who brings extensive experience from working on the frontline, will also contribute valuable insights to enrich the learning experience.
By the end of the workshop, delegates will be able to:

Understand the significance of attentive listening, timely responses, and appropriate action when handling complaints.
Gain clarity about the NHS Complaints Process and your responsibilities within it.
Identify common areas of complaints in practice settings and learn strategies to address them proactively.
Define and uphold standards that ensure the delivery of high-quality services and prevent complaints.
Elevate customer care skills through assertive communication techniques.
Manage difficult conversations effectively and prevent their escalation.
Recognise barriers to effective communication and learn how to overcome them.
Appreciate the positive impact of excellent internal communication on overall service delivery.
Enhance awareness of responses to various conflict situations and personality types.
Understand patient expectations, emotions, fears, and needs, allowing them to respond more empathetically.
Display enhanced confidence, motivation, and control when dealing with challenging situations and conflicts.

Training Provider: Practice Managers Association (PMA)

NEWHAM PERSONALISED CARE COMMUNITY OF PRACTICE - Face to Face
2024-09-23 13:00 - 15:00 | Elizabeth Fry Room, Elizabeth Fry room, Canning Town Library, 18 Rathbone Market, London, E16 1EH, United Kingdom
Monday 23rd September 1:00-3:00pm
Face to Face
Elizabeth Fry room, Canning Town Library, 18 Rathbone Market, London E16 1EH
For catering and seating purposes please email Katy Szita to confirm your attendance – katy.szita@nhs.net
DESCRIPTION
Personalised care roles encompass various professionals who facilitate social prescribing and similar interventions. These individuals dedicate their time to understanding individuals’ needs, focusing on their priorities, and adopting a holistic approach to enhance their health and wellbeing. They link individuals with community groups and essential services to provide both practical and emotional support.
If your role involves aspects similar to these, we invite you to participate in our online community of practice forum.
AGENDA
1:00-1:10pm Current Chair, Katy Szita, welcome and introduce members to new Chair
1:10-1:15pm Katy Szita – brief demo of new Community of Practice comms platform
1:15-1:20pm Ysabella Hawkings, Public Health Principal – Winter wellness and winter vaccines programme
1:20-1:25pm Cliff McMahon-Docherty – briefing re NEL Personalised Care Fellow role
1:25-2.55pm Opportunity for our members to get to know each other, share ideas and learn from each other in discussion groups.
2.45-3:00pm Representative from each group to share points discussed/agreed, and Chair closing comments
WHAT WILL YOU DO IN THE FORUM?
Learning
Networking
Sharing good practice
This is a chance to meet and talk to various One Newham organisations, find out what resources and training are available to support you in your role and build your community of practice together.
TARGET AUDIENCE
Social prescribers, community link workers, care navigators, ELFT community connectors and anyone who has elements of prescribing in their role or are interested in the role.

NEWHAM EMIS USER GROUP
2024-09-20 12:30 - 14:00 | Online Session, United Kingdom
Friday 20th September – 12:30pm – 2:00pm
Please do join this exciting webinar led by Dr Martin Edobor, Newham GP IT Clinical Lead for the latest updates.
AGENDA
12:30 – Welcome – Newham GP IT Clinical Lead – Dr Martin Edobor, Newham GP IT Lead
12:35 – EMIS Update – Heather Anderson/ Tracy Newman (EMIS Health)
01:00 – ‘Gold Standard’ for practice websites – Mohd Ramlee, NEL ICB
13:15 – Primary Care IT news – Sue Ramsay/ Dustyn Saint, Primary Care IT
13:35 – SD WAN/ Data Migration and Data Cleansing – Vivian Durueke, NEL ICB
13:50 – AOB – Dr Martin Edobor, Newham GP IT Lead & Clive Sutherland, NEL ICB
14:00 – Close

CLICK HERE TO JOIN THE ONLINE SESSION

CLICK HERE TO ADD THIS EVENT TO YOUR CALENDAR

Bitesize Updates on LTCs, Medico-Legal Issues and Consultation Skills
2024-09-20 12:00 - 13:30 | Online Session, United Kingdom
These Forms will be ‘open’ which means you do not login with your nhs.net email to book – however where it asks for your email address it MUST be your work email address.
Click on the topic to register.

Diabetes 1.5 CPD hours Friday 24/5/24 14:00 – 15:30 Friday 13/9/24 13:00 – 14:30
Consultation Skills 1.5 CPD hours Tuesday 28/5/24 13:00 – 14:30
Heart Failure / Atrial Fibrillation 1.5 CPD hours Friday 7/6/24 13:00 – 14:30 Tuesday 12/9/24
Allergy 1.5 CPD hours Friday 28/6/24 13:00 – 14:30
Cardiovascular Disease / Lipids 1.5 CPD hours Wednesday 3/7/24 14:00 – 15:30 Tuesday 8/10/24 13:00 – 14:30
Medico-Legal for Nurses and Nurse Associates 1.5 CPD hours Thursday 4/7/24 13:00 – 14:30
Chronic Obstructive Pulmonary Disease 1.5 CPD hours Thursday 23/7/24 13:00 – 14:30 Monday 27/1/25
Liver Conditions 1.5 CPD hours Friday 6/9/24 14:00 – 15:30

These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
These courses are for the following job roles only:

General Practice Nurses (including ANP & ACP)
Nurse Associates
Dieticians
Paramedics
Physiotherapists
Podiatrists

Booking Information
Ticket sales for all events close 2 weeks prior to the start of the session.
Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent the email address provided.
Please be aware that you will receive an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will email you a copy of your submitted Form, with the date you have applied for. This is not confirmation that you have a place on the training.
You will be informed by email if you are on the training or if you are on the waiting list. This is due to:
1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Incomplete or missing information that means your application will be rejected.
3) Finding that you have applied for inappropriate training for your job role.
Preparing for the Training Session
Please check that you have received the joining link for your session at least 48hrs prior to the start date.
Please check your junk email folder as you will receive the joining link a minimum of twice from the provider.
If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time.
If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.
During the Training Session
Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session.
Mobile phone use is not accepted for attending training – you will be ejected from the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes.
If you login late, you may not be accepted into the training, and this will count as a DNA.
If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.
Cancellations
If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly.
Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.
DNA Policy
1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.

Suicide First Aid Lite (virtually delivered 4hr workshop)
2024-09-19 13:00 - 17:00 | Online Session, United Kingdom
If you cannot attend the face to face training, there is also the opportunity to attend the virtually delivered Suicide First Aid Lite – standard course and a youth version available. The half day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.
SFA Lite is comprised of 4 hours, interactive, small group workshop accredited by City & Guilds. The programme teaches the skills needed to identify someone who may be thinking about suicide and to pass the person onto a suicide first aider. Suicide First Aid Lite (Virtual) training offers learning outcomes that are knowledge based and factual. This training can be used as a stand-alone programme or as the first part of a journey to learn suicide prevention skills. An Adults and Children’s version of the course is available. Please refrain from booking on both as there are significant overlaps in the content.
Methods of delivery:
Taught over half day using tutor facilitated socratic learning, tutor-led role- play, mini lectures, group work and audio-visual presentations. This is a has some interactive elements and is an emotionally engaging learning experience
Pre-training requirement
No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide.
Who should attend?
Multi-sector practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community members.
NOTE there is a £90 charge that will be enforced for failure to turn up following booking, or cancellations less than 10 days prior to course. There is a fixed cost commitment that is irrecoverable to secure learning materials. Click below to register:
REGISTER
What previous attendees have fed back:
“Thoroughly enjoyed the session, the role plays were a good way to put the teaching into action, and the space created by the facilitator meant thoughtful conversations took place. Left feeling a lot more confident to talk about suicide and those living with suicidal thoughts.”
“It was really well facilitated and gave me some fresh perspectives and understanding.”
“Really engaging and enjoyable training session. The trainer was knowledgeable and clearly passionate for the subject.”

Practice Managers: CQC Inspection – being ready for when it happens (3 hours)
2024-09-19 09:30 - 12:30 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: This workshop delves into the CQC assessment process, equipping participants with effective strategies to navigate it successfully. Our focus is on fostering a culture of engagement within GP Practices by enhancing understanding of the CQC assessment framework. This session is meticulously updated to integrate the latest 2024 CQC guidelines, indicating a gradual transition toward revised assessment methodologies.
Throughout the training, we’ll talk through the implementation of CQC’s new assessment framework, powered by CQC’s integrated assessment teams and supported by technology. We’ll seamlessly integrate explanations of the new single assessment framework.
The workshop is interactive, offering pragmatic guidance for participants to adapt techniques to their specific practices. It incorporates case studies, illustrating exemplary practices and instances of below average practices. Group exercises facilitate a comprehensive understanding of the assessment process by encouraging colleague interaction. Our objective is to provide a practical and applicable framework for achieving CQC compliance.
Objectives:

Enhance participants’ comprehension of the CQC Assessment process.
Provide an in-depth understanding of CQC methodology and preparatory strategies.
Offer guidance on best practices and identifying indicators of good, outstanding, requires improvement and inadequate services, equipping delegates with due diligence techniques to mitigate risks and ensure compliance with the Health and Social Care regulations.

Training Provider: Practice Managers Association (PMA)

Contraception Awareness Training for all GPs in Tower Hamlets and Newham
2024-09-18 13:00 - 14:30 | Online Session, United Kingdom
Wednesday 18th September 2024 13:00-14:15
Day 1 will cover :
Contraception
Emergency Contraception
Young people and contraception
Contraception in over 40s
Caya diaphragm
Wednesday 6th November 2024 13:00-14:15
Day 2 will cover:
Bleeding on contraception
COC preparations and which one to choose
Switching contraception
Quick starting contraception
To register for this session, please click here
Once you have registered, it is mandatory you attend both days
