NEL Training Hub

Newham - Adults & Children Safeguarding Level 3 Training
2023-02-23 13:00 - 14:30 (Europe/London) | Online Session, United Kingdom
Welcome back for the annual Safeguarding Adults and Children Training from the NEL Safeguarding Team.
We will be covering local learning points from recent reviews with a focus on looked after children and those seeking asylum (both accompanied and unaccompanied).
Please note:

Full 2 hour attendance required.
Topics will be based on key national and regional priorities.
Certificates will be issued upon completion of the post event feedback survey.
Webinar joining instructions will be sent prior to delivery dates.

This training is suitable ONLY for GPs and GPNs working in Newham.
REGISTER NOW

Unconscious Bias Programme
2023-02-23 13:30 - 16:30 | Hilton London Kensington, Hilton London Kensington, London, W11 4UL, United Kingdom
We are all prone to jumping to conclusions, misjudging people, and favouring some of them more than others, way more than we ever realise. It can influence key decisions in the workplace and can contribute to inequality
Learning Outcomes

Appreciate the potential adverse impact unconscious bias has on individuals and organisations;
Know the science behind unconscious bias, common types of bias and potential triggers;
Receive an introduction to ways to challenge personal bias and minimise its impact on decisionmaking; and
Have more confidence to engage in honest conversations about bias at work. We are all prone to jumping to conclusions, misjudging people, and favouring some of them more than others, way more than we ever realise. It can influence key decisions in the workplace and can contribute to inequality

3 hour face to face
Location: Hilton London Kensington, W11 4UL (Click here for directions)
Date: 23rd February 2023
Time: 1:30pm – 4:30pm
Max attendants: 20 (first come first serve)
We are looking for the number of people that may be interested interested in this. If you’re interested please email clh.traininghub@nhs.net or Click Here

Reflective Practice Groups for Social Prescribers
2023-02-24 11:00 - 12:30, 2023-02-24 13:00 - 14:30, 2023-02-27 10:30 - 12:00 | Online Session, United Kingdom
CLICK HERE TO JOIN A GROUP
What are reflective practice groups?
Reflective practice groups provide a confidential, safe and non-judgemental space for workers to discuss frontline patient work as well as issues impacting on their working practice and wellbeing, alongside developing their skills and techniques.
As we know, frontline roles can be interesting a rewarding, but they can also often involve stress, challenges and can sometimes lead to burnout and compassion fatigue. These groups allow members to reflect on patient issues and workplace challenges, as well as benefitting from the support, skills and perspectives of their peers. These groups aim to help staff process and move on from work related issues and difficulties. These groups aim to cultivate a sense of support, kindness and encouragement.
What happens in a group session?
Groups will be online and will run monthly for 6 months at the same time on the same day of the week. Each online group session will start promptly and last for approximately 90 minutes.
Groups will be facilitated by the supervisor and will follow a reflective practice/learning cycle structure which will involve two people each month bringing a prepared case or challenge which the group will go on to discuss together, with the aim of supporting and helping the ‘presenter’ enhance their practice, resolve issues, deepen their understanding and develop new insights.
Every group will be ‘closed’ in that there will be set members of each group who will attend every month, rather than a drop-in style. Having a closed, set group encourages the development of a sense trust and psychological safety for all members.
What do group members need to do?
Groups members will prepare for the monthly sessions in advance by reflecting on their client/patient work, workplace dynamics and relationships, wellbeing needs or any other support needs, with a view to sharing the issue or case within the group (we can follow an agreed rota to give everyone the opportunity to share over the course of 6 months).
As well as preparing cases or issues to bring, for the group to run well members will all need to:
• Have the intention of joining each session
• Be set up and ready to start on time
• Join the session from a private room where they won’t be disturbed and they are on their own
• Have a working camera and microphone for the duration of the group
The facilitator and supervisor
The role of the group facilitator and supervisor is to provide useful feedback, help with problem solving and self-care and more generally provide a supportive, listening ear.
The supervision space is private; the content of sessions is not shared with managers or other staff. The exception to this is where disclosures are made that indicate a risk to clients/patients or others or unacceptable practice that presents a legal or reputational risk to the organisation, and/or presents as a safeguarding issue.
As this is a pilot, brief information will be fed back to the management, however this will be limited to attendance numbers, engagement and broad themes and will be anonymised so that no individual is identified.
Your supervisor/facilitator – Alice Everett
I am a counselor/psychotherapist working in private practice, alongside offering clinical supervision to social prescribers working across several PCN’s in East and North East London.
I have worked for over 20 year in a variety of NHS services and voluntary sector organisations in a number of different roles, all focusing on supporting patients/people to make positive and sustainable changes. In the past I have myself worked as a link worker in two different London teams so know first hand some of the challenges that come with working in primary care and the community with patients experiencing physical and mental health challenges, as well as social issues.
CLICK HERE TO JOIN A GROUP

‘How to have Effective Wellbeing Conversations’ webinar
2023-02-24 12:00 - 12:30 | Online Session, United Kingdom
Friday 24 February, 12:00-12:30 Holding an effective wellbeing conversation, where your colleague feels valued and listened to, is essential to supporting their wellbeing. It can be difficult to start a wellbeing conversation, join our ‘How to have effective wellbeing conversations’ webinar to help you get started.Book your place here: https://keepingwellnel.nhs.uk/this-month/

Newham Practice Council
2023-02-24 12:30 - 14:00 | Online Session, United Kingdom
Dear Health and Social Care Colleagues,
Please do join this month’s Practice Council Webinar; it is really important to highlight challenges and find solutions to ensure best patient care.

AGENDA –

12:30 – 12:35: Welcome & Introductions – Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice
12:35 – 12:55: LMC Update – Greg Cains, Director of Primary Care, Londonwide LMCs & Tamara Hibbert, Newham LMC Chair
12:55 – 13:20: Edenbridge – Dr Martin Edobor, Clinical Lead for Digital Transformation

How it can be used to support access
Flu ordering
Practice list projection

13:20 – 13:30: AOB & Close – Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice

Meeting Chairs: Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice & Dr Rima Vaid, Newham GP, System Clinical Director Newham Health and Care Partnership, Essex Lodge Surgery

Target Audience: All health and social care colleagues.

If you have any agenda items you would like to be included in future or questions that you would like to submit in advance please email them to nelondon.newhamtraininghub@nhs.net

KeepingWellNEL - Leadership support circles
2023-02-24 13:00 - 14:00, 2023-02-27 14:00 - 15:00 | Online Session, United Kingdom
A series of short, themed online sessions based on 10 principles for leading compassionately.
Managers, we are here to support your career goals! Sign up to our series of Leadership support circles to support your leadership development here. Come together with other people managers from across the health and care industry and share, support and learn from each other.
What is a Leadership Support Circle?
Leadership support circles offer time and reflective safe space for those with responsibility for managing others through:
Short, themed and interactive online sessions based on 10 evidence-based principles for Leading Compassionately
A multi-disciplinary, interactive space for people managers at all levels to come together, share their experiences and be heard
Signposting access to evidence-based guidance, tools and coaching and mentoring support to line managers and leaders
BOOK YOUR PLACE
26th January, 12:00 – 13:00, Look after yourself
31st January, 13:00 – 14:00, Speaking candidly and compassionately
8th February, 14:00 – 15:00, Setting the emotional tone
16th February, 12:00 – 13:00, Encourage everyone to talk
24th February, 13:00 – 14:00, Look out for your team
27th February, 14:00 – 15:00, Be inclusive in the way you lead
7th March, 12:00 – 13:00, Maintain routines
15th March, 13:00 – 14:00, Give yourself space to make the right call
23rd March, 14:00 – 15:00, Create safe spaces
31st March, 12:00 – 13:00, Acknowledge the hurt

BMJ Best Practice training session
2023-02-24 15:00 - 15:30 | Online Session, United Kingdom
Book a BMJ Best Practice training session
These training sessions are designed to demonstrate the use of BMJ Best Practice, an online clinical decision support tool, to answer clinical questions and support decision making at the point of care.
The sessions will also cover how you can access BMJ Best Practice via BMJ Best Practice app and desktop icon. This will help clinicians to follow best practice, improve patient outcomes and reduce quality variation. ​
Book a session
Wednesday, 22 Feb 2023, 13:00 – 13:30 | Click here to book
Friday, 24 Feb 2023, 15:00 – 15:30 | Click here to book
Friday, 10 Mar 2023, 11:00 – 11:30 | Click here to book
Other scheduled training sessions

Introducing NHS OpenAthens for primary care – sign up for your account: click here to book
Finding journal articles: click here to book
Finding the evidence (using Medline, Embase, CINHAL): click here to book
Introduction to Critical Appraisal: click here to book

For more information, contact Sherin Francis, NEL Primary Care Knowledge Specialist at nelpcks@nelft.nhs.uk

Mental Health First Aid Adult
2023-02-27 13:00 - 17:00 | Online Session, United Kingdom
Do You Want To Become A Mental Health First Aider?
We are pleased to offer all staff working in North East London with the opportunity to become a qualified Mental Health First Aider.
The Adult MHFA course qualifies you as a Mental Health First Aider, course accredited by the Royal Society of Public Health. Course is currently only available online. Please see listings below for available dates.
This course is usually delivered over 2 full days however the online delivery is across 4 bitesize learning sessions. Completion of course qualifies you as a Mental Health First Aider, giving you:

An in-depth understanding of mental health and the factors that can affect wellbeing
Practical skills to spot the triggers and signs of mental health issues
Confidence to step in, reassure and support a person in distress
Enhanced interpersonal skills such as non-judgemental listening
Knowledge to help someone recover their health by guiding them to further support – whether that’s self-help resources, through their employer, the NHS, or a mix

How is the course delivered? And what is the course structure?
Course is delivered across 2 days (or 4 bitesize sessions online across four days), and learning takes place across four manageable sessions. Through a mix of group activities, presentations and discussions, each session is built around a Mental Health First Aid action plan. Our courses are always delivered by experienced instructors. You may view the full breakdown of the course structure on the MHFA England website https://mhfaengland.org/individuals/adult/2-day/
When and where will the courses take place?

This is an online course delivered through the MHFA England Online Learning Hub
Learning takes place through four live training sessions, spread across two weeks, with self-learning activities in between
Each session is built around a Mental Health First Aid action plan
We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn

Who can attend?
The course is open to anybody over the age of 16. No background knowledge of mental health required. Funded places are available for people who work in the London Boroughs of Barking & Dagenham, City & Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest
You will be expected to participate in the programme evaluation to help us learn assess impact of learning and improve future delivery. You will receive a copy of the 275 pages MHFA manual (left) and workbook, and a certificate will be emailed by MHFA England following attendance
What will you learn?
You will learn about a range of mental health issues: depression, suicidal crisis, anxiety, personality disorders, eating disorders, self-harm, psychosis, schizophrenia and bipolar disorder. You will learn how to:

Recognise the symptoms of mental health issues
Provide initial help
Guide a person towards appropriate professional help

How much does it cost?
The standard cost is £300 per person.
NOTE places are funded by North East London Health and Care Partnership and supported by the NEL Training Hub. There will be £300 charge enforced for failure to turn up or cancellations within 10 days of the course start date, this is the standard cost of this course. You can book a place if you work or study in the London Boroughs of Barking & Dagenham, City of London, Hackney, Havering, Newham, Redbridge, Tower Hamlets & Waltham Forest
Click the desired cohort below to register

Day 1: Monday 7th November 2022 (13:00-17:00) Day 2: Wednesday 9th November 2022 (13:00-17:00) Day 3: Monday 14th November 2022 (13:00-17:00) Day 4: Wednesday 16th November 2022 (13:00-17:00)
Day 1: Tuesday 6th December 2022 (09:00-13:00) Day 2: Thursday 8th December 2022 (09:00-13:00) Day 3: Tuesday 13th December 2022 (09:00-13:00) Day 4: Thursday 15th December 2022 (09:00-13:00)
Day 1: Tuesday 24th January 2023 (09:30-13:30) Day 2: Wednesday 26th January 2023 (09:30-13:30) Day 3: Tuesday 31st January 2023 (09:30-13:30) Day 4: Wednesday 2nd February 2023 (09:30-13:30)
Day 1: Tuesday 21st February 2023 (09:30-13:30) Day 2: Thursday 23rd February 2023 (09:30-13:30) Day 3: Tuesday 28th February 2023 (09:30-13:30) Day 4: Thursday 2nd March 2023 (09:30-13:30)
Day 1: Monday 27th February 2023 (13:00-17:00) Day 2: Wednesday 1st March 2022 (13:00-17:00) Day 3: Monday 6th March 2023 (13:00-17:00) Day 4: Wednesday 8th March 2022 (13:00-17:00)

NEL Practice Manager training: Managing Practice Finances (3 hours)
2023-02-28 09:30 - 12:30 | Online Session, United Kingdom
Audience: Practice Management staff
The web workshop will also take a look at your accounting system, the PCN landscape, Superannuation, Understanding your accounts and Cashflow forecasting. The group work encourages participation so that individual issues can be explored.
The module will be delivered as an interactive web workshop with practical guidance to enable participants to map the techniques and outcomes onto their own practice.
Objective: Participants will gain an understanding of practices finances and how to understand the accounts produced by your accountant. You will also gain an understanding of practice finances, Primary Care Network finances and how important managing these areas lead to reduced financial risk in the ever-changing world of general practice.
Course Provider: Practice Managers Association
REGISTER A PLACE

NEL Admin & Reception training: The Role & Responsibilities of the Receptionist (3.5 hours)
2023-02-28 09:30 - 13:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
This workshop is designed specifically for receptionists working in the primary care sector.
he aim of this workshop is to examine the key role and responsibilities of the receptionist and to focus on the skills and knowledge required to fulfil this role effectively.
Delegates will learn about the importance of effective teamwork as well as addressing some of the common areas of work carried out by the receptionist such as patients registrations and prescribing.
The workshop will also look briefly at performance appraisal and how to use self development activities to develop skills and knowledge.
The topics that will be covered include; • Welcome and Introductions • Welcome and workshop objectives • The role of the Receptionist • Skills and Knowledge • Teamwork in Primary Care • Patient Registrations o New Registrations o Non-Registered Patients o Patients from Overseas • Prescribing o The Receptionist’s Role o Language and Terminology o Prescribing Procedures • Developing skills and knowledge • Performance appraisal • Preparation for the next session
Course Provider: First Practice Management
REGISTER A PLACE

GP Maternal Postnatal Check Support
2023-02-28 13:30 - 14:30 | Online Session, United Kingdom
The NHS London Maternity Clinical Network are pleased to announce details of the next webinar aimed at supporting primary care clinicians with postnatal maternal checks.
Event theme: Reducing Health Inequalities in Maternity Care

PLEASE CLICK HERE TO REGISTER YOUR ATTENDANCE

Registration for the webinar closes at 10:00 on 28th February 2023.
A Calendar invite and Teams link will be sent to you before the event. If you have any issues accessing the event, or any queries, please email maisie.nair@nhs.net

Disordered Eating Webinar: Effective approaches and joint working
2023-02-28 14:00 - 15:30 | Online Session, United Kingdom
Date: 28th February 2023
Time: 2pm – 3:30pm
This event is suitable for health professionals supporting young people with disordered eating including CAMHS, Paediatrics, Community Eating Disorder services, alternatives to admissions, DBT teams, Neurodiversity teams.
Aims:
This webinar will support health professionals to improve their understanding of disordered eating and explore joint working approaches. The webinar will explore the key principles and learning from our recently published Disordered Eating Guidance in more detail.

Raise awareness of Disordered Eating Guidance
Share practice on joint working approaches between teams (mental/physical health teams, inpatient/community/alternatives to admission)
Share practice on management approaches from referral, treatment to recovery

For more information or to register click here.

‘The Fuller stocktake: next steps for integrating primary care’ webinar
2023-03-01 12:30 - 13:15 | Online Session, United Kingdom
In May 2022, Professor Claire Fuller finished her report on integrating primary care and what can be done to accelerate integration across the four pillars of general practice, community pharmacy, dentistry and optometry. This webinar will be an opportunity to reflect on the report and what’s been happening since its publication.
Please note this is a pre-recorded webinar and there won’t be the opportunity for live Q&A.
Webinar agenda:

What is the vision for integrating primary care?
What’s currently blocking progress being made?
How does the integration of primary care align with the work at system level, in ICSs?
What are the main opportunities and how do we harness them?
Since publication, is there anything else that’s emerged or what actions are being taken?

To register for the webinar for free, click here:
https://www.bigmarker.com/closerstill-media/The-Fuller-stocktake-next-steps-for-integrating-primary-care?utm_bmcr_source=Londontraininghub

PCN Workforce Professional Development Framework Workshop
2023-03-01 13:30 - 15:30 | Online Session, United Kingdom
a workshop to discuss and contribute towards the design of a professional development framework for some of the new Primary Care roles that have emerged through the ARRS scheme.
Date: Wednesday 1st March 2023
Time: 1:30pm – 3:30pm
Link to book: https://www.eventbrite.co.uk/e/nel-pcn-professional-development-framework-workshop-tickets-519618732617

Following the Introduction of the ARRS scheme and the various new roles coming into Primary Care, ICB colleagues highlighted the need to develop a NEL-wide multi-professional CPD (Continued Professional Development) framework to support PCNs to embed and develop these roles in Primary Care and to help create an infrastructure which we hope will lead to improved retention and utilisation.

Given the current challenges around workforce recruitment and retention across General Practice, leaders from across PCNs are keen to understand the specific professional development requirements for each role within their MDT workforce and to work with them to create an approach that celebrates the unique offer that each role contributes, whilst being sustainable and affordable to deliver.

This workshop is being hosted by the ICB to bring together PCN, ICB and Professional Leads to identify the key elements that should be considered for the framework and to establish what good looks like.

The workshop will be delivered virtually and a link to the session will be shared with you once you’ve booked via the above link.

Newham Multiprofessional Supervisors’ Peer Support
2023-03-01 14:00 - 16:00 | Online Session, United Kingdom
This is a regular supportive, confidential and voluntary on-line group for multi-professional supervisors across Newham to connect, share ideas, discuss dilemmas or difficulties related to supervision and access support from colleagues.
These sessions will offer a chance to pause and discuss individual and collective needs as multi-professional supervisors in Newham and we hope the sessions will also help you connect with a wider network of peers involved in supervision in the area.
We will have sessions on different themes which we think would be useful for supervisors in Newham;

Weds 26th Oct – Giving challenging feedback
Weds 23rd Nov – Introduction to using a coaching approach
Weds 21st Dec – Supporting the anxious supervisee
Weds 25th Jan – Advanced questioning skills for supervisors
Weds 1st March – Supporting neurodivergent supervisees

Please use the following link to register to the sessions & meetings:
https://www.surveymonkey.co.uk/r/newhammpsg
Click HERE to learn more on this group;

Who can attend?
Format
Session Outline
What you will need in order to participate?
Session principles
Time keeping
Confidentiality

Understanding Disordered Eating in Adults (virtual 3 hour workshop)
2023-03-01 14:00 - 17:00 | Online Session, United Kingdom
Various dates from Feb 2023 – Mar 2023
CLICK HERE to register
This newly launched three hour course delivered virtually provides an introduction to disordered eating in adults, aiming to increase awareness and understanding. Delivered by a trainer with lived experience of eating disorders, it provides insight into the challenges associated with recovery and guidance on how to make sense of disordered eating and it’s function for the individual. The session is aimed broadly at anyone with an interest in learning more about these issues.
The following topics are included in the session:
• Grounding eating disorders in fact: addressing myths and misconceptions
• The spectrum of eating behavior and eating disorder diagnoses.
• Understanding the function of an eating disorder
• Weight stigma and its impact
• Early intervention and barriers to accessing support
• Person-centered care and support: what you can do to help
**Limited numbers apply early. Joining instructions will be send 48 hours prior to delivery date**
Trainer bio – Katharine Lazenby
Katharine Lazenby is mental health expert by experience, drawing on her lived experience of eating disorders, psychiatric treatment and hospitalization. She is currently a Project Manager at East London NHS Foundation Trust but has extensive experience as a mental health trainer within the public sector, educator and public speaker. As a visiting scholar at London Southbank University, she lectures on the lived experience of eating disorders and psychologically informed environments. She sits on the board of directors for the Design in Mental Health Network and has spoken at a number of national conferences about her lived experience of mental health care and recovery. She is passionate about the power and importance of centering lived experience in mental health education
What previous attendees have fed back:
“It was so useful to hear Katherine’s lived experience and she gave such valuable insight on how to talk about eating disorders with people who are suffering which I really appreciated.”​
“I found the information was very surprising and useful. I found the information regarding diversity particularly useful because I never considered the impact of this before.”​

Applied Suicide Intervention Skills Training (ASIST)
2023-03-02 08:00 - 17:00 | Bernie Cameron Centre, 32 Merchant St, London, E3 4LX, United Kingdom
Thursday 2nd & Friday 3rd March 2023
Bernie Cameron Community Centre 32 Merchant Street London E3 4LX (few mins walk from Bow Church tube)
A few funded places remain for this GOLD standard World Health Organisation endorsed Suicide Prevention course. ASIST is intensive 2 day training for care-givers and key community members. It teaches suicide alertness and an easy to remember framework of practical skills to safely initiate, complete and follow-up on a full suicide intervention.
To qualify you should complete registration with your work email address otherwise booking will automatically be cancelled Failure to attend following registration will incur a £150 charge. Lunch and refreshment provided on both days
CLICK HERE TO REGISTER
** Do add your name to waiting list if courses are fully subscribed so priority places can be offered to you for future dates**
What previous attendees have fed back:
“I explained my training/new qualification to the office on my return and it greatly improved their awareness and interest regarding the subject and raised more mental wellbeing discussion in the office.”
“Using the SIM model, changes practices at work, knowing how to ask about suicide and exploring reasons, using the safe plan and the little guide book”

Managing and Supporting Learners in Difficult Situations Workshops for Educational and Clinical Supervisors
2023-03-02 09:00 - 12:00 | TBC, United Kingdom
Overview
This half day session is designed for trainers who are currently working with clinical learners who need support (trainees in difficulty) or who anticipate doing so soon.
Case based discussions will be used to explore general and specific issues of relevance.
We will also be discussing the resources available to learners, including the support required by the educators and the practices.
The workshop will be facilitated by experienced educators drawn from both from the PSU and the educator network.
Date:Thursday, 2nd March 2023
Time: 9.00 – 12.00
Venue:TBC, London
Spaces are limited
How to book
Please email gpschool.london@hee.nhs.uk with the subject heading “Managing and Supporting Learners in Difficult Situations workshop application”.

NEL Admin & Reception training: Active Signposting Level 1 (3.5 hours)
2023-03-02 09:30 - 13:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
This workshop aims to equip front line staff with the necessary skills and confidence to safely and efficiently reduce the number of patients booking GP appointments for problems that could be dealt with by other practice staff or health service providers.
By the end of this workshop delegates will have a clear understanding of the value and importance of “Active patient signposting”. Both for improving the patient journey and for helping the Practice to manage workload more effectively and efficiently.
This Level encourages understanding, awareness and impact on Services within General Practice.
The topics that will be covered include:

Welcome, Introductions and Objectives
Knowing your practice population – Link with CQC
What is Active Signposting
What is it NOT
Active Signposting – Raising Awareness with your team
What skill set is needed and why.
The Next Steps
Action Plan Course provider: First Practice Management

REGISTER A PLACE

DRESSINGS OPTIMISATION SCHEME IN NEWHAM
2023-03-02 13:15 - 14:00 | Online Session, United Kingdom
OVERVIEW
In Newham we have launched a Dressings Optimisation Scheme since August 2021. All wound care dressings should be ordered through Click.
Your practice will not be invoiced when ordering through Click and when ordering through this, it will ensure you are provided with:

The correct dressings promptly
The dressings are sourced cost-effectively
Supports reduce waste

These are just some of the benefits but we are keen to increase awareness of this scheme and showcase what other benefits there are to using this system and explain more about the scheme.
This will also be an opportunity to support troubleshoot any concerns, navigate the online system and increase spend on CLICK and reduce FP10 expenditure in Newham.
We would be delighted to meet and support you all to get this scheme running successfully.
Kind regards,
Medicines Optimisation Team & Accelerate Click
CLICK HERE TO ADD THIS SESSION TO YOUR CALENDAR
CLICK HERE TO JOIN THE ONLINE SESSION

Exploring complaints and concerns that arise in GP Specialty Training from trainees and educators
2023-03-02 13:30 - 17:00 | TBC, United Kingdom
Overview
In this interactive and supportive half day workshop, we will explore some of the reasons why the relationship between a trainee and their supervisor sometimes seems to break down. We will look at the support that HEE offers both the trainee and the supervisors in these situations.
This workshop also includes time for supportive and confidential discussion of case examples where trainees raise complaints or where there are difficulties in the relationship between the trainee and the trainer. The cases discussed may be brought by workshop attendees, or scenarios provided by the workshop facilitators.
Date: 2nd March 2023
Time 13:30 – 17:00
Venue: TBC, London
Application: please contact GPSchool.London@hee.nhs.uk with the subject heading: Exploring complaints and concerns that arise in GP Specialty Training from trainees and educators.
Spaces are limited.

First Contact Practitioner Roadmap Supervisor Training
2023-03-03 09:30 - 16:30 | Online Session, United Kingdom
PLEASE READ BELOW CAREFULLY BEFORE REGISTERING!!!
We are pleased to announce dates are now available for those wishing to become First Contact Practitioner (FCP)/Advanced Practice (AP) Roadmap Supervisors.
The training is over 2 days and in order to qualify, you are required to attend and complete both days. Please register for the first session (link below); the second session will be one week after the first session and all details will be sent to you once you are registered.

Course 1 – Thu 08-Jul-21 & Thu 15-Jul-21
Course 2 – Tue 07-Sep-21 & Tue 14-Sep-21
Course 3 – Sat 11-Sep-21 & Sat 18-Sep-21
Course 4 – Tue 21-Sep-21 & Tue 28-Sep-21
Course 5 – Wed 22-Sep-21 & Wed 29-Sep-21
Course 6 – Tue 19-Oct-21 & Tue 26-Oct-21
Course 7 – Wed 03-Nov-21 & Wed 10-Nov-21
Course 8 – Tue 23-Nov-21 & Tue 30-Nov-21
Course 9 – Tue 14-Dec-21 & Tue 21-Dec-21
Course 10 – Tue 22-Mar-22 & Tue 29-Mar-22
Course 11 – Thu 21-Apr-22 & Thu 28-Apr-22
Course 12 – Mon 16-May-22 & Mon 23-May-22
Course 13 – Tue 7-Jun-22 & Tue 14-Jun-22
Course 14 – Tue 19-Jul-22 & Tue 26-Jul-22
Course 15 – Tue 16-Aug-22 & Tue 23-Aug-22
Course 16 – Tue 13-Sep-22 & Tue 20-Sep-22
Course 17 – Wed 12-Oct-22 & Wed 19-Oct-22
Course 18 – Wed 9-Nov-22 & Wed 16-Nov-22
Course 19 – Fri 15-Nov-22 & Fri 2-Dec-22
Course 20 – Tue 10-Jan-23 & Tue 17-Jan-23
Course 21 – Tue 7-Feb-23 & Tue 14-Feb-23
Course 22 – Fri 3-Mar-23 & Fri 10-Mar-23

By registering this course you are confirming that you meet ONE OF THE criteria for training (you don’t need to meet all):

You hold a full post graduate MSc, or are a full MACP member
You are an FCP recognised by the HEE Centre for Advancing Practice
You are an Advanced Practitioner recognised by the HEE Centre for Advancing Practice
You are a GP
You should ensure that you meet the above criteria. Any workplace-based assessments or verification undertaken by an individual who does not meet the criteria, will not count as evidence in the roadmap portfolio. Misleading trainers regarding eligibility could be deemed a fitness to practice issue

The role of a Roadmap Supervisor comes with the responsibility of undertaking workplace-based assessments (within your own scope of practice) and verifying evidence of knowledge, skills, and capability in day-to-day practice. Please ensure that you base your decisions on evidence and use the verification process as outlined on the RMSV course, supported by resources on the HEE Roadmaps to Practice Landing Page, and can justify your reasoning. Engagement in the training is required to support you in this process.
Confirming Completion of training
Currently, following completion of the RMSV training, trainers will provide a survey link for RMSVs to register their completion of the training.
Sharing your Data
Part of undertaking the training is agreeing to share your contact details, for the purpose of recognising FCPs and, if necessary, putting you in touch with people in need of a RMSV.
The contact/personal data submitted via this registration form is held by the HEE London Primary Care team and is also shared with Training Hubs. If at any point you no longer wish to be contacted or would like to amend/remove your data, please contact PrimaryCare.London@hee.nhs.uk
First Contact Practitioner (FCP)/Advanced Practice (AP) Roadmap Supervisors will be responsible for:

Day to day clinical supervision within the clinical setting – debriefs – ensuring patient and practi-tioner safety
Undertaking the workplace-based assessments (WPBA) listed in the Roadmap, using the WPBA tools provided
Verifying practice via review of portfolio of evidence against the Roadmap capabilities

Supervisors must have completed the 2-day Roadmap Supervision Course to supervise FCPs and APs.
Useful Links:
• Frequently Asked Questions: https://www.hee.nhs.uk/our-work/allied-health-professions/enable-workforce/roadmap-faqs
• Please read the First Contact Practitioners and Advanced Practitioners in Primary Care: (Musculoskeletal) A Roadmap to Practice document before attending the sessions: https://www.hee.nhs.uk/sites/default/files/documents/A%20Roadmap%20to%20Practice.pdf

Managing Across Generations - Webinar
2023-03-07 09:00 - 10:30 | Online Session, United Kingdom
Millennials make up the largest percentage of the workforce, posing challenges to long-standing structures, working practices and management styles.
This practical session focuses not just on millennials, but on the traits and characteristics of each of the generations found in the workplace, and the differences between them. Exploring preferences and behaviours through practical case study discussions, participants will work to understand and respect generational differences and commonalities, adapt their style to avoid a ‘one size fits all’ approach, and turn negative stereotypes into positive working relationships.
What’s in it for you?

Understand the manager’s role in managing a multi-generational workforce
Explore what has influenced different generations
Be able to map the needs of your workforce
Know how to create a collaborative working environment that draws on generational strengths
Appreciate the adaptations needed to recruit, retain and develop people at different life stages

OUTLINE

1 Benefits of a multi-generational workforce
2 Different generations and what has influenced them
3 Working preferences
4 Supporting multi-generation collaboration
5 Case studies
6 Inductions that appeal to all generations
7 Action planning

Please email clh.traininghub@nhs.net to register.

The human dimension of supervision – beyond the tick box
2023-03-07 09:00 - 12:30 | Stewart House, Stewart House, 32 Russell Square, London, WC1B 5DN, United Kingdom
Tuesday 24th January 2023 from 9.00am to 12.30pm
or
Tuesday 21st February 2023 from 9.00am to 12.30pm
or
Tuesday 7th March 2023 from 9.00am to 12.30pm.
Venue: Stewart House, 32 Russell Square, London
Dr Clare Etherington GP and retired Head of Primary Care, NW London
Dr Mel Sayer, Associate Dean Professional Development, GP Educator, London
Dr Rupal Shah, Associate Dean Professional Development, GP Educator, London
This workshop is open to educational supervisors in London and KSS.
It will be interactive and in person!
We will
– Reflect on our work as supervisors and what makes us flourish
– Challenge formulaic conceptions of capabilities/ competences that may not reflect changing cultural and societal norms
– Consider how formative assessment might be collaborative, exploring the learner’s thought processes, decision making, values and assumptions
– Introduce the idea of Creative Enquiry
– Explore conceptions and formation of professional identity
To register, please complete the registration form here. Numbers are limited to 20.
Please contact facultydevelopment.lase@hee.nhs.uk if you have any queries.

The ASK workshop: Assessing for Suicide in Kids (face to face)
2023-03-07 09:00 - 17:00 | Bernie Cameron Centre, 32 Merchant St, London, E3 4LX, United Kingdom
Only required to attend one day. All courses are being held at Bernie Cameron Centre, 32 Merchant St, London E3 4LX
(few mins walk from Bow Tube station)
Do you want to become aware of the ways children at risk of suicide communicate their need for help? Do you want to learn to recognise factors that may increase suicide risk and those that may mitigate it? Do you wish to understand and be able to meet common challenges in working with parents to facilitate safety. Participants of The “ASK” WorkshopTM leave better equipped to reduce the risk of suicide and enlist help for young children

We are delighted to offer this face to face delivery of The ASK Workshop. This one day workshop is targeted at staff working with and caring for children age 5 – 15 years of age. Click on the link below to access further information and dates available to book. There are limited FULLY FUNDED places available for staff working across North East London.Book early to avoid disappointment. Please click on the below link to view course dates and booking instructions:
CLICK HERE TO REGISTER

Participants will be required to complete some self-paced online study modules prior to the course start date. You will be contacted 7-10 days prior to the course start date with further information regarding this. This is mandatory for participating in the course. You will not be able to participate in the training without completing this prior to attending the course.
Failure to turn up following registration will incur a £150 DNA charge. This is the cost of the training

What previous attendees have fed back:
‘Excellent, excellent, excellent workshop! One of the most valuable courses I have taken in my career.’
‘The ASK Workshop has been well-received and we want to continue to provide this learning opportunity for our school division staff and community partners. It aligns well with other initiatives in our school division and we are excited to offer it to those invested in the lives of children and youth.’
‘This material is extremely well thought out and put together. It exceeded my expectations by far. Congratulations on putting together such a powerful, practical, accessible resource!’

NEL Admin & Reception training: Providing Services to Patients
2023-03-07 09:30 - 13:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
The primary objective of this workshop is to provide delegates with an understanding of the needs of their patients and how their population group is made up. Delegates will learn about diversity and its impact upon health and healthcare and the nature of fair and unfair treatment. Delegates will also examine the impact of disability and the workings of the Equality Act.
The first section will conclude with a look at the NHS complaints procedure and its implementation in general practice. The second part of this workshop will concentrate on health and safety at work with a focus on the key issues to ensure that staff protect themselves and others from the risks at work.
The topics that will be covered include; • Welcome and Introductions • Who are your patients: the local population make up • Cultural and religious beliefs • Their impact upon health and the need for healthcare • The Equality Act 2010 • Complaints in the NHS • National and local procedures • Support for patients: PALS • Handling complaints effectively • Health and safety law: how does it affect you at work • Your personal responsibilities • Assessing the risks you face • Working safely o Display Screen Equipment o Hazardous Substances o Personal Safety o Other Risks
Course Provider: First Practice Management
REGISTER A PLACE

NEL Practice Manager training: NHS Pensions Update (2 hours)
2023-03-07 10:00 - 11:00 | Online Session, United Kingdom
Audience: Practice Management staff
NHS Pensions are explained in a user-friendly, interactive way. The module will provide practical guidance to enable participants to map outcomes onto their own practice – across their GPs, GP Partners, Locums and other clinical and non-clinical staff. Participants will develop their understanding of NHS Pensions by interacting with practitioners but also you will have the opportunity to explore and interact with colleagues from other practices.
Session will cover:

1995/2008/2015 Schemes
Annual Allowance/Tapered Annual Allowance – the options and implications
Lifetime Allowance – impact of exceeding, protection available
24 Hour Retirement – How, when and why
When to retire

Course Provider: Practice Management Association
REGISTER A PLACE
