NEL Training Hub

Giving Women Choices: Effective discussion and counselling about LARC
2023-03-23 13:00 - 14:00 (Europe/London) | Online Session, United Kingdom
For fitters and non-fitters who discuss contraception – all clinicians, Clinical Pharmacists and Clinicians Associates welcome!
Please join this TNW online primary care lunchtime session
Thursday 23rd March 2023, 1pm – 2pm
CLICK HERE to register
Come and join this 1-hour lunch time session all about counselling a woman in the consultation in general while taking into account the following:

Personality, Lifestyle, Relationship.

Discretion, Convenience and Reliability.

Tolerance/acceptability of fitting procedure

Tolerance/acceptability of poor cycle control

Mode of action

Non-contraceptive benefits

KeepingWellNEL - Leadership support circles
2023-03-23 14:00 - 15:00, 2023-03-31 12:00 - 13:00 | Online Session, United Kingdom
A series of short, themed online sessions based on 10 principles for leading compassionately.
Managers, we are here to support your career goals! Sign up to our series of Leadership support circles to support your leadership development here. Come together with other people managers from across the health and care industry and share, support and learn from each other.
What is a Leadership Support Circle?
Leadership support circles offer time and reflective safe space for those with responsibility for managing others through:
Short, themed and interactive online sessions based on 10 evidence-based principles for Leading Compassionately
A multi-disciplinary, interactive space for people managers at all levels to come together, share their experiences and be heard
Signposting access to evidence-based guidance, tools and coaching and mentoring support to line managers and leaders
BOOK YOUR PLACE
26th January, 12:00 – 13:00, Look after yourself
31st January, 13:00 – 14:00, Speaking candidly and compassionately
8th February, 14:00 – 15:00, Setting the emotional tone
16th February, 12:00 – 13:00, Encourage everyone to talk
24th February, 13:00 – 14:00, Look out for your team
27th February, 14:00 – 15:00, Be inclusive in the way you lead
7th March, 12:00 – 13:00, Maintain routines
15th March, 13:00 – 14:00, Give yourself space to make the right call
23rd March, 14:00 – 15:00, Create safe spaces
31st March, 12:00 – 13:00, Acknowledge the hurt

Newham Practice Council
2023-03-24 12:30 - 13:30 | Online Session, United Kingdom
Dear Health and Social Care Colleagues,
Please do join this month’s Practice Council Webinar; it is really important to highlight challenges and find solutions to ensure best patient care.

AGENDA

12:30 – 12:35: Welcome & Introductions – Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice
12:35 – 12:45: Foot Check – New Referral Form & Criteria – Joanna Raphael, Head of Adult Therapies, East London NHS Foundation
12:45 – 12:55: Neighbourhood Partnership Update – Dr Rima Vaid, Newham GP, System Clinical Director Newham Health and Care Partnership, Essex Lodge Surgery
12:55 – 13:05: CQC Update – Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice
13:05 – 13:15: Future Practice Council Meetings – Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice
13:15 – 13:30: AOB & Close – Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice

Meeting Chairs: Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice & Dr Rima Vaid, Newham GP, System Clinical Director Newham Health and Care Partnership, Essex Lodge Surgery
Target Audience: All health and social care colleagues.

If you have any agenda items you would like to be included in future or questions that you would like to submit in advance please email them to nelondon.newhamtraininghub@nhs.net

NEL: STANDARDS FOR STUDENT SUPERVISION & ASSESSMENT (SSSA) TRAINING FOR NEL PRIMARY & SOCIAL CARE EMPLOYEES
2023-03-27 09:00 - 17:00 | Zoom, United Kingdom
Staff who have undertaken the ENB 998 or mentorship preparation courses need to attend the session from 09:00 to 14:00. Staff who have already completed the Practice Supervisor Training need to attend the session from 11:30 to 14:00.

All sessions will be held virtually via Zoom – the link to join the session will be sent closer to the date.
Please avoid using a Primary care computer or laptop as Zoom is often blocked! Chrome is recommended rather than Internet Explorer as this is the better platform
Participants will need to complete the following e-learning modules prior to the course:

Understanding students
Roles and responsibilities
Assessing learning needs
Assessing learning in Practice
Giving feedback
Coaching skills

Please provide evidence of completion by sending a PDF of your certificates (or a phone picture) to Rozi Hamilton rozi.hamilton@nhs.net before the training date.

FREED Network Shared Learning Conference
2023-03-27 09:30 - 16:00 | Online and Face to face
Date: 27th March 2023
Time: 9:30am – 16:00pm
You are invited to FREED Network Shared Learning Conference on 27th March 2023, see email attached for further information.
This is an event to celebrate the learnings of FREED (First Episode Rapid Early Intervention for Eating Disorders), an early intervention model for eating disorders for people aged 16-25 with less than 3 years duration of illness.
This is a hybrid event – Please register for an online MS Teams invitation/or an in-person ticket via the shared links, held at BMA House, Tavistock Square, London, WC1H 9JP. (If you register for an online ticket, you will be sent a Microsoft Teams link in due course).
Please register via link: FREED Network Shared Learning Conference 2023 Tickets, Mon 27 Mar 2023 at 09:30 | Eventbrite. (Please register via Eventbrite to attend in person.)

FREED Network Shared Learning Conference: The Future of Early Intervention for Eating Disorders
2023-03-27 09:30 - 16:00 | Online Session, United Kingdom
Date: 27th March 2023
Time: 9:30am – 16:00pm
This is a hybrid shared learning event to learn more about FREED, an early intervention service for eating disorders adopted throughout England. Please use the following link to see further event information and to register your attendance: FREED Network Shared Learning Conference 2023 Tickets, Mon 27 Mar 2023 at 09:30 | Eventbrite.
This is a hybrid event. The in-person location is at BMA House, Tavistock Square, London, WC1H 9JP. If you register for online attendance, you will be sent a Microsoft Teams link a week before the event. In-person tickets are limited. Please register for the appropriate ticket when checking out on Eventbrite.
See flyer for further event details. Please email ciara.martin7@nhs.net if you have any questions.

NEL Admin & Reception training: Correspondence Management Level 1
2023-03-28 09:30 - 12:30 | Online Session, United Kingdom
Audience: Administration and Reception staff
By the end of this workshop delegates will have an overview and a clear understanding of the operational value and importance of “Correspondence Management”. Both for improving the patient journey and for helping their Practice to manage workload more effectively and efficiently.
This level promotes a shared understanding and awareness of the potential positive impact of “Correspondence Management” on General Practice.
The topics that will be covered include; • Welcome, introductions and objectives • Where are we now ? • What is “Correspondence Management” ? • What are its benefits ? • How does it work ? • What may be some of the barriers to introducing this change? • What is Clinical Governance and why it is important? • How to ensure work and information is progressed in a Safe, Efficient and Timely manner • How “Correspondence Management” improves the Patient experience • The importance of understanding Read Codes & medical terminology • How to recognise clinically relevant information within correspondence • How to process and action a letter to completion or forward to correct recipient • The importance of – Audit – feedback tools– Significant event reviews • Action Plan
Course Provider: First Practice Management
REGISTER A PLACE

Think Genomics: Primary Care Genomic Education Programme
2023-03-28 13:00 - 14:00, 2023-04-19 13:00 - 14:00 | Online Session, United Kingdom
The programme consists of a series of 3 x 1 hour modules with time included for Q&As.
There will be suggested pre-reading which will support the interaction and learning on the day. Also, please do bring any cases/scenarios to the day which can be worked through with the faculty. We also ask that participants complete a pre and post event self assessment.
REGISTER NOW!
Aims
To provide an overview of the Genomic Medicine Service (GMS) and an opportunity to explore its application within primary care.

Learning Outcomes
At the end of this programme participants will be able to:-

Outline the provision for genomic medicine now available and the future of the service
Describe what to look out for when patients present.
Be aware of available risk assessment tools and their application.
Know how to manage a patient requiring a genetic referral.
Explain the current situation regarding Direct to Consumer Testing

Module 1

Introduction to Genomics
Overview of ‘red flags’
Overview of the National Genomic Test Directory

Faculty – Dr Angela Brady and Dr Anwar Khan
Upcoming dates:

Tuesday 28 March 1-2pm
Wednesday 19 April 1-2pm
Tuesday 02 May 1-2pm

Module 2

Explore familial cancer, in particular breast cancer and Lynch syndrome
An introduction to risk assessment tools

Faculty – Dr Angela Brady, Demetra Georgiou and Dr Anwar Khan
Upcoming dates:

Thursday 18 May 1-2pm
Tuesday 27 June 1-2pm
Wednesday 12 July 1-2pm

Module 3

Introduction to Pharmacogenomics
How to respond to Direct To Consumer Testing

Faculty – Dharmisha Chauhan and Dr Anwar Khan
Upcoming dates:

Wednesday 13 September 1-2pm
Thursday 12 October 1-2pm
Friday 10 November 1-2pm

NEL Admin & Reception training: Correspondence Management Level 2
2023-03-28 13:30 - 16:30 | Online Session, United Kingdom
Audience: Administration and Reception staff
By the end of this workshop delegates will have an overview understanding of the Read coding, and medical terminology needed to enable them to fully contribute to the safe, practice application of “Correspondence Management”.
Delegates will also receive a number of standard checklists and templates which they will then be able to adapt for their Practice.
Level 2 incorporates an online assessment for each candidate taken in their own time at the practice.
The topics that will be covered include; • Welcome, introductions and objectives • Read Codes • Purpose • Definition • Structure • Episodicity • Common abbreviations • Codes derived from Secondary Care • Medical Terminology • Word structure and building blocks • Major body systems and organs • Common tests & investigations • Action Plan
Course Provider: First Practice Management
REGISTER A PLACE

Mental Health COP Event
2023-03-30 09:15 - 10:30 | Online Session, United Kingdom
CoP website in MH https://www.advancedmentalhealthcommunityofpractice.co.uk/
Anyone interested in joining the next event can register on this page. There are further events planned for January 2023 and March 23.
There is a community of practice event happening in October 2022 as well: https://www.advancedmentalhealthcommunityofpractice.co.uk/pages/events

Newham Multidisciplinary Advance Care Planning Learning Event
2023-03-30 10:00 - 13:00 | Online Session, United Kingdom
Overview of session
For the past year Newham has been doing some targeted work to raise awareness of advance care planning in the borough. Residents have consistently shared their worries about their end-of-life wishes, particularly about their faith, not being known about. If we are serious about respecting what matters to people and helping them make informed decisions, then advance care planning and the conversations it opens up are really important.
This event will provide an opportunity to hear more about what residents are telling us and to collaboratively develop practical solutions on advance care planning that can be integrated in your day to day practice
This session will cover:

Advance care planning what it is and what it’s not
Service user’s experiences
Identification and communication tips for having conversations
Your role in promoting and supporting residents with advance care planning

Learning Outcomes

This webinar will increase your confidence in:
Understanding advance statements, advance decisions to refuse treatment, and lasting power of attorney in practice
Understanding advance care planning from Newham residents perspective
Facilitating conversations with residents around advance care planning
Your role in informing and supporting residents

Trauma-informed Healthcare training (WAVE Trust)
2023-03-30 11:00 - 13:00, 2023-03-30 15:00 - 17:00 | Online Session, United Kingdom
CICK HERE TO REGISTER
WAVE Trust’s Trauma-informed Healthcare training covers the essentials of what trauma is and how it affects us, as well as practical tips on how you can put this knowledge to effect in a range of healthcare settings. This course will also cover the related sciences that help us understand how trauma affects us, such as early years brain development.
Our 2-hour session will cover:

Introductions to brain development, trauma and Adverse Childhood Experiences
Attachment theory and how it relates to trauma
Experiences that can cause trauma
Immediate and long-term impact of trauma
How childhood experiences can affect adulthood outcomes
How trauma can affect a patient’s worldview and interactions with authority
What protective factors are and how they help us to build resilience
Principles and framework underpinning Trauma-informed Practice
Trauma-informed language, behaviour and reactions in service delivery
The importance of discussing adversities with patients and how to handle disclosure
Vicarious trauma and organisational care for staff
Successful examples of Trauma-informed Practice in healthcare

**********
“As healthcare practitioners, we care for people day in, day out who have experienced distressing or disturbing events in their lives. It’s also likely that we as staff have experienced these situations too.
“An awareness of trauma and how to manage it can help us in providing care, aid recovery and identify ongoing support to help build resilience. We hope you’ll find these sessions valuable personally and professionally, and we’d value your feedback following them.’
Kath Evans, Director of Nursing (Children) & Clare Hughes, Associate Director of Safeguarding, Barts Health
**********
WAVE Trust and trainers
WAVE Trust has over 25 years’ experience of working in the field of trauma, and has delivered training on Adverse Childhood Experiences (ACEs) and trauma in England, Northern Ireland, Scotland and Wales.
Aidan Phillips has co-developed, delivered and evaluated many of WAVE’s training programmes, including overseeing recent large-scale training projects involving thousands of participants in Hampshire and Tower Hamlets. He was the principal researcher in our 3-year study of severe disadvantage which identified the key role of adverse childhood experiences (ACEs) and in a 2019-21 research project into good Trauma-informed Practice across health, education, housing and policing.
Isobel Dawson has a 1st Class Honours in Psychology and has worked with WAVE for 7+ years as a volunteer, employee or trustee. She is overseeing projects to assess and embed Trauma-informed Practice in Devon, Cornwall and Hampshire, and is experienced in training, research design and data collection, having produced an in-house evaluation of a primary child trauma prevention programme.

NEL Practice Manager training: Managing Practice Finances (3 hours)
2023-03-30 13:00 - 16:00 | Online Session, United Kingdom
Audience: Practice Management staff
The web workshop will also take a look at your accounting system, the PCN landscape, Superannuation, Understanding your accounts and Cashflow forecasting. The group work encourages participation so that individual issues can be explored.
The module will be delivered as an interactive web workshop with practical guidance to enable participants to map the techniques and outcomes onto their own practice.
Objective: Participants will gain an understanding of practices finances and how to understand the accounts produced by your accountant. You will also gain an understanding of practice finances, Primary Care Network finances and how important managing these areas lead to reduced financial risk in the ever-changing world of general practice.
Course Provider: Practice Managers Association
REGISTER A PLACE

NEL Admin & Reception training: Active Signposting Level 2 (3.5 hours)
2023-03-30 13:00 - 16:30 | Online Session, United Kingdom
Audience: Administration and Reception staff
By the end of this workshop delegates will have a clear understanding of the value and importance of Active Signposting.
Having the right skill set to do a job well is essential. This workshop gives enhancement to normal good customer service skills to patients. There is a requirement that the staff member be skilled and confident in sensitively ascertaining the nature of the patients need. The workshop will focus on how to Communicate well with service users.
Level 2 incorporates an online assessment for each candidate taken in their own time at the practice.

Welcome, Introductions and Objectives
Communication – what is it?
Managing difficult situations / difficult people
Building confidence
Sensitivity in asses patients needs
Influence: What is it and how to use it
Active Listening
Empathetic questioning
Gaining the extra star in service excellence
Motivation and serving excellence
Team objectives
Setting the standards of performance and evaluation
The next steps
Action Plan

REGISTER A PLACE

Care Certificate Programme - April 2023
2023-04-04 09:00 - 16:30 | Newham College, Newham College (Stratford Branch), Welfare Road, London, E15 4HT, United Kingdom
(Four Day Programme)
4th, 5th, 18th and 19th April 2023
CLICK HERE TO REGISTER YOUR PLACE TO THE PROGRAMME
Venue: Newham College ( Stratford Branch), Welfare Road, E15 4HT
We are pleased to announce a new cohort for the Care Certificate programme. This programme is designed for staff in general practice, community services and social service staff in non-residential care settings. The care certificate programme aims to equip staff with the skills and knowledge needed to provide safe and companionate care. The programme will cover 15 standards including person centered care, duty of care and infection, prevention and control. Participants need to attend all four sessions!
Please find attached agenda for more information.
Attendees are required to be assessed in practice by an assessor within 12 weeks following completion of the face to face workshops. Assessors in practice are invited to an assessors training session (28th March 2023, 12:30-14:00 delivered virtually). This session will cover an introduction to the Care Certificate and provide guidance on how to complete the workbook.
N.B. Assessors must attend this session unless they have previous experience of Care Certificate training assessment. Assistant Practitioners or Practice Nurses are suitable for this role.
Please contact Jacqui Hodgson jacqui.hodgson5@nhs.net if you have any queries about the role and the training.
THIS COURSE IS FULLY FUNDED FOR TOWER HAMLETS AND NEWHAM STAFF

HEE INTRODUCTION TO CLINICAL EDUCATION & TRAINING FOR CLINICAL EDUCATORS & SUPERVISORS
2023-04-11 09:30 - 16:30 | Online Session, United Kingdom
DESCRIPTION
HEE are pleased to advise that another Introduction to Clinical Education and Training is now available to book.
This free, two or three day course is for educators from any primary care background who are new to a training and/or supervisory role and who want to support and assess learners in practice. It is also open to experienced educators who want to develop faculty and/or deliver supervision skills courses in their own localities.
Please could you circulate the attached leaflet to those in your network who may be interested in attending. A link to the booking form can be found at the bottom of the leaflet.
Please email facultydevelopment.lase@hee.nhs.uk if you have any queries.
Please note that for GPs, this course does not confer eligibility to apply for approval as a GP clinical or educational supervisor. Those who wish to obtain such approval need to attend the GP Supervisor Course. Further details about this course can be found on our website here.
WHO CAN ATTEND?

All supervisors and educators from across the primary and community care professions, who are new to supervision and training or who would like to refresh their skills.
Supervisors/Educators and Training Hub/PCN Leads/Managers who would like to develop and deliver faculty development resources locally.

COURSE DATES
Course days will be delivered face to face; 09:30-16:30 hrs, at a Central London venue tbc

Day 1: Tuesday 11th April 2023
Day 2: Thursday 18th May 2023
Day 3: Wednesday 14th June 2023

Identity & Inclusion Workshop - HEE Multi-professional Faculty Development Workshops
2023-04-12 09:30 - 15:30 | Central London Venue, Central London Venue
Identity & Inclusion Workshop
This workshop is available to all primary and secondary care educators in London and the South East (KSS) – educational supervisors, clinical supervisors, programme directors and all other multiprofessional educators.
The workshop covers the following themes:

Common types of bias – why our judgements are not as objective as we may think they are
How to mitigate against the effects of bias
Causes of differential attainment
Identity and stereotype threat
Inclusion

Dates:

Wednesday 12th April 2023 9.30am to 3.30pm (In-person at a Central London venue)
Wednesday 21st June 2023 9.30am to 3.30pm (In-person at a Central London venue)

CLICK HERE to book

Fantastic Primary Care Data and Where to Find It
2023-04-12 12:30 - 13:30 | Online Session, United Kingdom
Date – Wednesday 12th April 2023
Time – 12:30pm-1:30pm
Speakers
Tom Margham | GP and co-Director EQUIP;
Sindbad Dwomoh | Lead Primary Care Analyst NEL;
Rachel Mizzi | Senior Business Intelligence Developer NEL ICB
Learning Outcomes

Introduction to new NEL primary care dashboards
Know where to find the data you need to better understand:
activity (for capacity and demand)
patient flow through primary care, 111 and A&E
use of ARRS roles
the different problems that present to primary care and who manages them
long-term conditions through the lens of inequality
Book Here

NEL Admin & Reception training: Clinical Notes Summarising (3.5 hours)
2023-04-18 09:30 - 13:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
This practical and interactive workshop has been designed specifically for summarisers within primary care to enable them to understand the purpose and significance of summarising both new patient records and incoming correspondence.
The workshop will provide a suggested step by step process for summarising new patient records. Information provided on this course is in accordance with the Good Practice Guidelines for GP electronic patient records V4 (2011). Delegates will have the opportunity to summarise a set of patient notes.
DELEGATES MUST HAVE A GOOD WORKING KNOWLEDGE OF READ CODES/ CTV3 CODES PRIOR TO ATTENDING THIS SESSION.
Course Provider: First Practice Management
REGISTER A PLACE

NEL Admin & Reception training: Telephone Triage for Reception staff (3.5 hours)
2023-04-18 12:30 - 16:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
Telephone Triage is an essential patient engagement technique that will further develop the skills and career paths of non-clinical staff – frontline GP practice staff, who will move away from a passive role and have a more direct impact on patient health outcomes. The skills and abilities needed to undertake telephone triage and the necessary signposting are valuable in other new non-traditional roles such as Document Management, HCA and Care Navigation. After this web workshop, staff will be confident in handling the triage call, in advising and referring patients to care providers who work either within the practice team or to external care providers.
Telephone triage and signposting can present a challenging cultural shift for some teams and individual team members – and we will explore the mechanisms to help make the change as smooth as possible – some of this will build on the existing understanding, within the practice, of the need to change and a realisation of the benefits these changes can have.
Learning outcomes: ❖ Realise the impetus ❖ Promote the benefits to patients ❖ Work as a team with all practice staff ❖ Keep patients and staff safe ❖ Understand clinical and non-clinical triage differences ❖ Gain the skills and confidence in triage ❖ Incorporate care navigation and signposting ❖ Develop effective communication strategies ❖ Engage in processes for improving systems ❖ Be involved in implementation and development ❖ Help you formulate a ‘plan of action’ for your role
Course Provider: Practice Managers Association
REGISTER A PLACE

Safeguarding in Pregnancy and Beyond
2023-04-18 13:00 - 14:00 | Online Session, United Kingdom
Tuesday 18th April 2023, 1pm-2pm on MS Teams
This event will be jointly chaired by Sunita Sharma (London Postnatal Clinical Lead, Obstetrician) and Anu Jacob (GP and SWL CCG Maternity Clinical Lead).
This webinar will cover presentations from the following:
Louise Doherty
PLEASE CLICK HERE TO REGISTER YOUR ATTENDANCE
Please don’t hesitate to contact with any queries (Maisie.nair@nhs.net)

Introduction To PCN Finances
2023-04-18 13:00 - 16:30 | Online Session, United Kingdom
Tuesday 18th April 2023 – 13.00-16.30 | Book Here
Wednesday 10th May 2023 – 09.00-12.30 | Book Here
Wednesday 10th May 2023 – 13.00-16.30 |Book Here
Tuesday 13th June 2023 – 09.00-12.30 |Book Here
Tuesday 13th June 2023 – 13.00-16.30 |Book Here
Workshop Objective
This workshop aims to give delegates a practical understanding of managing PCN finances. We will cover a number of practical topics including good governance.
This will be an interactive session including the opportunity for peer-to-peer learning as well as the development of personal action plans.
This course is delivered by our Partners: Mitchells Grievson Chartered Accountants – specialists in Primary Care Finance
Workshop Agenda
The topics that will be covered include;

Introductions & Overview
An overview of PCN finances
Legal Structure
Taking care of the basics ;

o Staying up to date on potential funding streams
o Providing financial information for the PCN
o Liaising with commissioners and suppliers in managing contracts
o Submitting claims
o Paying invoices/payroll
o Ensuring compliance with good financial governance principles

Managing income streams
VAT
Awareness of needed systems and portals
The discipline of managing a financial calendar– what happens/is needed when?
Managing budgets
Financial forecasting
Cost benefit analysis
Horizon scanning
Personal Action Plan

CVD Prevention: Supporting Primary Care to do things differently - Webinar Series
2023-04-18 13:30 - 14:30 | Online Session, United Kingdom
UCLPartners is launching a series of 1-hour online education sessions for health care professionals involved in the management of long-conditions with specific focus on cardiovascular disease.
Each session will provide practical support for implementing the Proactive Care Frameworks and highlight high impact clinical interventions for specific conditions. This series will also identify opportunities to utilise the wider workforce in LTC management and include time for questions and discussion on each topic.
The webinars are free and open to all health care professionals involved in management of long-term conditions in primary care (GPs, nurses pharmacists, practice managers etc).
To find out more and to register for one or more sessions, please visit: CVD Prevention: Supporting primary care to do things differently webinar series – UCLPartners
Webinar 1: UCLPartners Proactive Care Frameworks– 17 January 2023
Webinar 2: UCLPartners Proactive Care for Hypertension management – 21 February 2023
Webinar 3: UCLPartners Proactive Care for Lipid management – 21 March 2023
Webinar 4: UCLPartners Proactive Care for AF – 18 April 2023
Webinar 5: UCLPartners Proactive Care for Familial Hypercholesterolemia – 16 May 2023
Webinar 6: UCLPartners- Primrose; CVD Prevention in people with Serious Mental Illness – date tbc

Clinical Cancer Update - What’s NEW and what do YOU need to do
2023-04-18 13:30 - 15:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
OPEN TO CLINICAL STAFF WORKING IN TOWER HAMLETS AND NEWHAM
Includes:
The referral form changes
FIT testing
Non specific symptoms & the Multidisciplinary rapid access clinic
Tools and Support for the PCN Cancer work
Targeted Lung Health Checks on their way in TH

Newham Suicide Awareness & Prevention Training
2023-04-18 14:00 - 16:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER TO THE ONLINE SESSION

This free 2 hour training is suitable for anyone interested in learning about suicide awareness & prevention.
Topics covered will include:

Increased understanding of suicide
Skills to promote supportive communication
Increased awareness of the needs of a suicidal person
Essential practical knowledge
Skills to effectively and confidently support a person at risk of suicide

Dates available

Tuesday 18th April, 14:00-16:00
Tuesday 2nd May, 15:00-17:00

NEL Admin & Reception training: Medical Terminology: An Introduction (3 hours)
2023-04-19 13:00 - 16:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
This 3-hour web workshop session is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates will be able to apply the learning to every-day situations back in the practice.
This session gives administration, clerical and clinical support staff an introduction to the understanding of general medical terminology. It provides an excellent professional development opportunity for staff working in a clinical environment such as HCAs, physiotherapy assistants, assistant practice managers, practice pharmacy assistants, clinical coding etc. Participants will improve their confidence, their communication skills and service delivery.
Learning Outcomes • Understanding of the origins of medical terminology • Understand how medical terms are constructed • Be able to understand medical terms by breaking them down into component parts • Understand and enjoy your job a little bit more…
Course delivered by Practice Manager Association
REGISTER A PLACE

Putting SDM into action - Year of Care training for diabetes network
2023-04-19 13:00 - 17:00 | Online Session, United Kingdom
9 March 9am-1pm *Part 1
19 April 1pm-5pm *Part 2

About this event
The approach taken will focus on how to embed changes which encompass:
1. Tools and systems that support people to work in partnership and to have the right information and support at the right time for the best decision.
2. Clinician skills and values: using core and more advanced communication skills to enable people to articulate what matters to them and work out the impact of these in health options, decisions and plans.
The training is delivered in 2 parts, please choose a date for part 1 and a date for part 2.
During this training we will:
• Consider the philosophy, benefits and components of SDM
• Work out what the key SDM ‘moments’ are in your service
• Make plans to put in place practical changes to how things are done to embed SDM into your pathways and patient journeys
• See, practice and reflect upon the consultation skills involved in SDM

Part 1 – What do we mean by Shared Decision Making?

Part 2 – The Shared Decision Making Consultation

To introduce the whole team to the rationale for SDM and clarify current ideas and understanding.
To explore the overall principles that underpin SDM and think about the process of making a decision and how we support meaningful involvement in decision making.
To think about how we discuss risk in a meaningful way
To consider current patient pathways and which decision making areas you wish to focus on as an individual or team.

To reflect upon the philosophy and values that underpin a SDM approach.
To consider the consultations skills involved in SDM and have a go at scenarios using the skills outlined.
To continue to work with your team on SDM in the patient pathway/journey and an initial improvement that you will work on.
To give teams time to do some thinking about pathways, resources and planning.
