Standards for Student Supervision and Assessment (SSSA) Training
2024-09-11 09:00 - 17:00 (Europe/London) | Online Session, United Kingdom
Standards for Student Supervision and Assessment (SSSA) Training in North East London Primary and Social Care 2024-2025
These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
Booking Link: https://forms.office.com/e/BD1SJazQkh
Please note:

The e-learning for new assessors is compulsory (you will not get your certificate until this is completed – it is best completed before the workshop).
The e-learning for existing mentors is recommended.
The training can be found here: PLPLG e-learning modules.
You will need to email your certificates to rozi.hamilton@gmail.com

Booking Information

• Ticket sales for all events close 2 weeks prior to the start of the session.
• Please ensure you use the correct NHS email address (e.g. put all numbers in) – the login details for all sessions will be sent the email address provided.
• Please be aware that you will receive an automated confirmation email to let you know that you have submitted the Form. THIS IS NOT CONFIRMATION THAT YOU ARE ON THE TRAINING. You will be informed by email if you are on the training or if you are on the waiting list. This is due to:
1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Incomplete or missing information that means your application will be rejected.
3) Finding that you have applied for inappropriate training for your job role.

Preparing for the Training Session

• Please check that you have received the joining link for your session at least 48hrs prior to the start date. If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
• If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.

During the Training Session

• Please login to your session a minimum of 10mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
• Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session. Mobile phone use is not accepted – you will be ejected from the training, and it will count as a DNA.
• If you login late, you may not be accepted into the training, and this will count as a DNA.
• If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.

Primary Care Cancellation and DNA Policy Cancellations

• If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
• To cancel, you must email rebecca.amartey@nhs.net – do not email the trainer directly.
• Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.

DNA Policy

• 1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
• 2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
• If you have to cancel your place later than 5 full working days prior to the start of the session, please email rebecca.amartey@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.

Social Care Cancellation and DNA Policy Cancellations

• If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space.
• To cancel, you must email rebecca.amartey@nhs.net – do not email the trainer directly. Once you have received confirmation that you have a place on the training session, please liaise with your Line Manager to organise your schedule.

DNA Policy

• If you DNA, you will not be offered a place on a future SSSA training session.
• If you have to cancel your place later than 5 full working days prior to the start of the session, please email rebecca.amartey@nhs.net explaining your exceptional circumstances, in order to be considered a place on a future date.

NEL CKD Webinar - Drug Prescribing - SGLT2 Inhibitors
2024-09-11 13:00 - 14:00 | Online Session, United Kingdom
We are pleased to inform you that the next NEL CKD session will be taking place on Wednesday 11th September from 1pm – 2pm.

This session will focus on: Drug Prescribing – SGLT2 Inhibitors

This session will provide valuable insights into the benefits, indications, and practical considerations for incorporating SGLT2 inhibitors into your CKD treatment plans.

These sessions are led by:

Dr Gavin Dreyer | Consultant Nephrologist and Physician, Whipps Cross Hospital, Barts Health NHS Trust
Dr Chris Carvalho | GP & CVD and CKD Clinical Lead, North East London

If you would like to attend, please click HERE to register your place.

Admin & Reception staff: Document Management to improve efficiency (2 hours)
2024-09-11 14:00 - 16:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: This 2-hour training, delivered virtually, aims to help administrators streamline the documents to appropriate team members in a timely manner. Additionally, a large number of documents are being sent electronically to the workflow emails of the practices, so admin teams need to be able to interrogate these with a degree of confidence.
NOTE training will only be relevant for practices on the EMIS system.
GP surgeries regularly receive 10s of documents daily with the larger surgeries receiving 100 or more on a daily basis. These include letters from hospitals, results of investigations or correspondence from other agencies. In most practices, GPs spend several hours a day reading these documents and taking appropriate action. This forms a bulk administration time that is spent away from frontline patient care. Often, the majority of the documents do have clinical information and need a clinician to interpret and action. However, evidence shows with appropriate training and good practice 30-40% of the documents that could be read and coded by the reception team
Training Provider: Bromley By Health Partnership

Flu Update Training for Experienced GPNs (4 CPD hours)
2024-09-12 08:45 - 13:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
These courses are for the following job roles only:

General Practice Nurses (including ANP & ACP)
Nurse Associates
Dieticians
Paramedics
Physiotherapists
Podiatrists

Booking Information
Ticket sales for all events close 2 weeks prior to the start of the session.
Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent the email address provided.
Please be aware that you will receive an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will email you a copy of your submitted Form, with the date you have applied for. This is not confirmation that you have a place on the training.
You will be informed by email if you are on the training or if you are on the waiting list. This is due to:
1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Incomplete or missing information that means your application will be rejected.
3) Finding that you have applied for inappropriate training for your job role.
Preparing for the Training Session
Please check that you have received the joining link for your session at least 48hrs prior to the start date.
Please check your junk email folder as you will receive the joining link a minimum of twice from the provider.
If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time.
If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.
During the Training Session
Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session.
Mobile phone use is not accepted for attending training – you will be ejected from the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes.
If you login late, you may not be accepted into the training, and this will count as a DNA.
If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.
Cancellations
If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly.
Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.
DNA Policy
1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.

Demystifying Self-Harm (Virtually delivered 3 hours)
2024-09-12 09:30 - 12:30 | Online Session, United Kingdom
This course will allow the space for participants to openly explore thoughts/feelings and to have open conversations about self-harm. This workshop will allow the space for participants to have open conversations about self-harm, including unpacking our own feelings and attitudes around self-harm (including thinking about our own faith, beliefs, life experience) and acknowledge them so that we are informed of how they may present and impact the support we provide.
CLICK HERE for dates and more course details
NOTE there is a £50 charge that will be enforced for failure to turn up following booking, or cancellations less than 10 days prior to course. There is a fixed cost commitment that is irrecoverable to secure learning materials.

Introduction to Team Leader/Supervisor Apprenticeship
2024-09-12 12:00 - 12:45 | Online Session, United Kingdom
Introduction to Team Leader/Supervisor Apprenticeship
Thursday 5th September, 12pm – 12:45pm
CLICK HERE TO REGISTER TO THE INFORMATION WEBINAR
Are you ready to take the next step in your management journey?
Whether you’re an aspiring supervisor or a current first-line manager, our Level 3 Team Leader/Supervisor Apprenticeship is designed to equip you with the practical knowledge and skills you need to excel in your role.
Join us for an informative webinar where you’ll learn everything you need to know about this transformative programme.
Why Attend?
Comprehensive Overview: Get an in-depth look at the apprenticeship structure, modules, and delivery model.
Interactive Q&A: Have your questions answered live by our expert facilitators.
Exclusive Insights: Learn how this apprenticeship can help you and your organisation become more productive, as well as pave the way for career advancement.
Secure your place: Take first steps to securing a place on an apprenticeship.
Is an Apprenticeship right for me and my staff?
Come and find out! A lot of people have misconceptions about apprenticeships and who can join them. It’s worth remembering…
Apprenticeships are available for both new and existing members of staff
Apprenticeships offer government funded training for anyone, at any age, at any stage of their career
Apprenticeships are available at all education levels, up to Masters equivalent. Even If you already have a degree you can still benefit from apprenticeships!
More info?
If you want to learn more about the team leader apprenticeship, please find the course fact sheet HERE.
Alternative Courses:
Not the right programme for you, check out our other apprenticeships:
Level 3 Business Administrator Apprenticeship
Level 3 Lead Adult Care Worker Apprenticeship
Level 3 Community Health and Wellbeing Worker Apprenticeship
Express your interest in them, HERE.

Bitesize Updates on LTCs, Medico-Legal Issues and Consultation Skills
2024-09-12 13:00 - 14:30, 2024-09-20 12:00 - 13:30 | Online Session, United Kingdom
These Forms will be ‘open’ which means you do not login with your nhs.net email to book – however where it asks for your email address it MUST be your work email address.
Click on the topic to register.

Diabetes 1.5 CPD hours Friday 24/5/24 14:00 – 15:30 Friday 13/9/24 13:00 – 14:30
Consultation Skills 1.5 CPD hours Tuesday 28/5/24 13:00 – 14:30
Heart Failure / Atrial Fibrillation 1.5 CPD hours Friday 7/6/24 13:00 – 14:30 Tuesday 12/9/24
Allergy 1.5 CPD hours Friday 28/6/24 13:00 – 14:30
Cardiovascular Disease / Lipids 1.5 CPD hours Wednesday 3/7/24 14:00 – 15:30 Tuesday 8/10/24 13:00 – 14:30
Medico-Legal for Nurses and Nurse Associates 1.5 CPD hours Thursday 4/7/24 13:00 – 14:30
Chronic Obstructive Pulmonary Disease 1.5 CPD hours Thursday 23/7/24 13:00 – 14:30 Monday 27/1/25
Liver Conditions 1.5 CPD hours Friday 6/9/24 14:00 – 15:30

These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
These courses are for the following job roles only:

General Practice Nurses (including ANP & ACP)
Nurse Associates
Dieticians
Paramedics
Physiotherapists
Podiatrists

Booking Information
Ticket sales for all events close 2 weeks prior to the start of the session.
Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent the email address provided.
Please be aware that you will receive an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will email you a copy of your submitted Form, with the date you have applied for. This is not confirmation that you have a place on the training.
You will be informed by email if you are on the training or if you are on the waiting list. This is due to:
1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Incomplete or missing information that means your application will be rejected.
3) Finding that you have applied for inappropriate training for your job role.
Preparing for the Training Session
Please check that you have received the joining link for your session at least 48hrs prior to the start date.
Please check your junk email folder as you will receive the joining link a minimum of twice from the provider.
If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time.
If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.
During the Training Session
Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session.
Mobile phone use is not accepted for attending training – you will be ejected from the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes.
If you login late, you may not be accepted into the training, and this will count as a DNA.
If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.
Cancellations
If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly.
Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.
DNA Policy
1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.

Newham Practice Nursing Forum
2024-09-12 13:00 - 15:00 | Online Session, United Kingdom
Date: Thursday 12th September 2024
Time: 1300-1500
MST Link
Please see joining link below:
https://teams.microsoft.com/l/meetup-join/19%3ameeting_Y2E4N2MyNmEtYjQ0Zi00NGMwLWJmZGQtODUzY2Y4OWE2OTU3%40thread.v2/0?context=%7b%22Tid%22%3a%2280285429-4d97-408d-b6f2-b6bed6bbee1e%22%2c%22Oid%22%3a%22bb0f1ebf-089a-4492-a755-5839e6831533%22%7d

1
Welcome

Amira Iddi

Newham Training Hub Lead Nurse (Recruitment and Retention)

1300-1305

2
Clinical Effectiveness Group (CEG)

Jayne Callaghan and Billie-Jo Corfield

CEG Primary Care Facilitators

1305-1315

3
Child Immunisation Lead – Clinical Effectiveness Group (CEG)
Ana Gutierrez
Senior Primary Care Facilitator

1315-1330

4

Virtual Promotional Product Presentation
Farah Saleem– Aboobakar from Chiesi Ltd.
1340-1400

Richard’s House Hospice Fundraising Event
All
1400-1430

5
AOB
RSV
Share Best Practice

ALL

1430-1500

Agenda

Immunisation Update Training (for HCAs and Aspiring HCAs in Primary Care) (2.5 CPD hours)
2024-09-13 12:00 - 14:30 | Online Session, United Kingdom
CLICK HERE TO REGISTER
These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
Booking Information
Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent to the email address provided.
Please be aware that you will see an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will have the date you have applied for. This is not confirmation that you have a place on the training, but at this time, we would advise you to assume that you have a place on the training you have booked. This is to help you plan your clinical time, as it is far easier to add in a clinic at a later date than remove one.
We appreciate it is taking a while to get confirmation emails out to everyone at the moment, and that this is frustrating. This is due to:

1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Having to chase incomplete or missing information on the booking Form.
3) Having to check that applicants are registered with their professional body.
4) Having to check that the applicants’ job role is covered by our funding agreement with NHSE (we have had a number of inappropriate applications).
5) Dozens of cancellations or requests to change dates every week.

Preparing for the Training Session
Please check that you have received the joining link for your session at least 48hrs prior to the start date.
Sometimes the joining link can end up in your junk email folder from external providers, so please check this 1 week before the training if you have not received the link.
If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time.
If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.
During the Training Session
Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session.
Mobile phone use is not accepted for attending training – you will be ejected from the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes.
If you login late, you may not be accepted into the training, and this will count as a DNA.
If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.
Cancellations
If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly.
Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.
DNA Policy
1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.
We would like to make you aware of this Infection Control Training which is not provided or administered by us:
NHSE IPC Refresher Training for GP Practices – April 2024 to March 2025 – North East London (icb.nhs.uk)

Applied Suicide Intervention Skills Training (ASIST)
2024-09-16 09:00 - 17:00 | Face to Face
Weds 24th & Thurs 25th July 2024
Bernie Cameron Community Centre 32 Merchant Street London E3 4LX
Mon 16th & Tues 17th September 2024
Bernie Cameron Community Centre 32 Merchant Street London E3 4LX
Tues 19th & Weds 20th November 2024
Holiday Inn Newbury Park, 713 Eastern Avenue, London IG2 7RH
A few funded places remain for this GOLD standard World Health Organisation endorsed Suicide Prevention course. ASIST is intensive 2 day training for care-givers and key community members. It teaches suicide alertness and an easy to remember framework of practical skills to safely initiate, complete and follow-up on a full suicide intervention.
To qualify you should complete registration with your work email address otherwise booking will automatically be cancelled Failure to attend following registration will incur a £250 charge, which is the cost of the training. Lunch and refreshment provided on both days
CLICK HERE TO REGISTER
** Do add your name to waiting list if courses are fully subscribed so priority places can be offered to you for future dates**
What previous attendees have fed back:
“I explained my training/new qualification to the office on my return and it greatly improved their awareness and interest regarding the subject and raised more mental wellbeing discussion in the office.”
“Using the SIM model, changes practices at work, knowing how to ask about suicide and exploring reasons, using the safe plan and the little guide book”

Travel Health Update Training (4 CPD hours)
2024-09-17 08:45 - 13:00 | Online Session, United Kingdom

Admin & Reception staff: Recognising the Acutely ill Patient (2 hours)
2024-09-17 10:00 - 12:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: This 2-hour workshop delivered virtually introduces non clinical reception staff members to various acute health conditions. The training will help receptionists recognise specific symptoms that may indicate a deteriorating patient, and how they would consider escalating this to a clinician within their service or practice
The workshop will help staff improve knowledge and understanding of:

the acutely ill patient on the phone
the signs and symptoms of an acutely ill adult
the signs and symptoms of an acutely ill child
recognising the acutely ill psychiatric patient
‘serious’ medical conditions and how they present
what the role the non-clinical team have to play in these scenarios

Clinical presentations covered would include:

Common emergency/urgent symptoms – chest pain,
breathing difficulty,
Sepsis
Stroke symptoms
DVT/PE
fever in children
Psychiatric emergency

Training Provider: Bromley By Health Partnership

Admin & Reception staff: Active Signposting/Care Navigation (3 hours)
2024-09-17 13:00 - 16:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: The key objective of Care Navigation and Active Signposting is to help patients access the right care at the earliest opportunity. It is a system of ‘triage’ carried out at the first point of contact with the GP Practice by non-clinical staff under direction of the clinical team.
Objective: Active Signposting is a tool to develop the skills and career paths of non-clinical staff. Staff will learn:

How to move away from a passive role and have a more direct impact on patient health outcomes.
Develop the skills and abilities needed to undertake Active Signposting
Establish a clear understanding of the options available locally and be confident in advising and referring patients to care providers who work either within the practice team, primary care network or to external care providers.

Learning Outcomes also include:

Enhancing skills and confidence to deliver care navigation, active signposting and triage
Understanding the elements of signposting
Realising the benefits: patients and practice
Exploring and adapting protocols
Using information technology to empower patients
Maximising patient engagement within your role
Communicating with patients effectively
Ensuring patient and staff safety
Making every contact count

Active Signposting can present a challenging cultural shift for some teams – and the workshop will explore the mechanisms to help make the changes as smooth as possible – some of this will build on the existing understanding, within the practice, of the need to change and a realisation of benefits these changes can have.
There will be interactive exercises throughout the session that will require the attendees to think about a situation that they have previously encountered and to think about how they deal with it and what they would do differently. This will be based on typical scenarios found in GP Practices and will be an opportunity for participants to develop new techniques to deal with enhanced patient interactions. Emphasis will be on developing confident communication skills.
Training Provider: Practice Managers Association (PMA)

Understanding Disordered Eating in Adults (virtual 3 hour workshop)
2024-09-17 13:30 - 17:00 | Online Session, United Kingdom
Various Dates from September – December 2024
CLICK HERE TO REGISTER
This 3.5 hour course delivered virtually provides an introduction to disordered eating in adults, aiming to increase awareness and understanding. Delivered by a trainer with lived experience of eating disorders, it provides insight into the challenges associated with recovery and guidance on how to make sense of disordered eating and it’s function for the individual. The session is aimed broadly at anyone with an interest in learning more about these issues.
The following topics are included in the session:

• Grounding eating disorders in fact: addressing myths and misconceptions
• The spectrum of eating behaviour and eating disorder diagnoses.
• Understanding the function of an eating disorder
• Weight stigma and its impact
• Early intervention and barriers to accessing support
• Person-centered care and support: what you can do to help
**Limited numbers apply early. Joining instructions will be send 48 hours prior to delivery date**
Trainer bio – Katharine Lazenby
Katharine Lazenby is mental health expert by experience, drawing on her lived experience of eating disorders, psychiatric treatment and hospitalization. She is currently a Project Manager at East London NHS Foundation Trust but has extensive experience as a mental health trainer within the public sector, educator and public speaker. As a visiting scholar at London Southbank University, she lectures on the lived experience of eating disorders and psychologically informed environments. She sits on the board of directors for the Design in Mental Health Network and has spoken at a number of national conferences about her lived experience of mental health care and recovery. She is passionate about the power and importance of centering lived experience in mental health education
What previous attendees have fed back:

“It was so useful to hear Katherine’s lived experience and she gave such valuable insight on how to talk about eating disorders with people who are suffering which I really appreciated.”​
“I found the information was very surprising and useful. I found the information regarding diversity particularly useful because I never considered the impact of this before.”​

Menopause Overview Training (3 CPD hours) (CPD Training for GPNs, AHPs and NAs only)
2024-09-18 09:15 - 12:30 | Online Session, United Kingdom
CLICK HERE TO REGISTER
These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
These courses are for the following job roles only:

General Practice Nurses (including ANP & ACP)
Nurse Associates
Dieticians
Paramedics
Physiotherapists
Podiatrists

Booking Information
Ticket sales for all events close 2 weeks prior to the start of the session.
Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent the email address provided.
Please be aware that you will receive an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will email you a copy of your submitted Form, with the date you have applied for. This is not confirmation that you have a place on the training.
You will be informed by email if you are on the training or if you are on the waiting list. This is due to:
1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Incomplete or missing information that means your application will be rejected.
3) Finding that you have applied for inappropriate training for your job role.
Preparing for the Training Session
Please check that you have received the joining link for your session at least 48hrs prior to the start date.
Please check your junk email folder as you will receive the joining link a minimum of twice from the provider.
If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time.
If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.
During the Training Session
Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session.
Mobile phone use is not accepted for attending training – you will be ejected fro m the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes.
If you login late, you may not be accepted into the training, and this will count as a DNA.
If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.
Cancellations
If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly.
Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.
DNA Policy
1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.

Awareness and Understanding Deaf patients
2024-09-18 10:00 - 13:00, 2024-09-25 13:00 - 16:00 | Online Session, United Kingdom
Wed 18th Sept 1000 – 1300
Wed 25th Sept 1300 – 1600
Fri 04th Oct 1000 – 1300
CLICK HERE TO REGISTER
NEL Training Hub are pleased to collaborate with BSL Now and invite staff from GP Teams across North East London to book on one of the Deaf Awareness workshops above. The sessions are delivered virtually via Teams over 3 hours.
An introduction to Deafness
Exploring social aspects of Deafness including tips and advice when communicating with deaf people
Introduction to some basic BSL training, finger spelling, general useful signs and phrases, again linked to settings and requirements
Joining links will be shared 48 hours prior to delivery dates. You will be required to have a working microphone and camera as these are small groups interactive workshops.
For queries or further information please Layla Abdi layla.abdi@nhs.net

Contraception Awareness Training for all GPs in Tower Hamlets and Newham
2024-09-18 13:00 - 14:30 | Online Session, United Kingdom
Wednesday 18th September 2024 13:00-14:15
Day 1 will cover :
Contraception
Emergency Contraception
Young people and contraception
Contraception in over 40s
Caya diaphragm
Wednesday 6th November 2024 13:00-14:15
Day 2 will cover:
Bleeding on contraception
COC preparations and which one to choose
Switching contraception
Quick starting contraception
To register for this session, please click here
Once you have registered, it is mandatory you attend both days

Practice Managers: CQC Inspection – being ready for when it happens (3 hours)
2024-09-19 09:30 - 12:30 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: This workshop delves into the CQC assessment process, equipping participants with effective strategies to navigate it successfully. Our focus is on fostering a culture of engagement within GP Practices by enhancing understanding of the CQC assessment framework. This session is meticulously updated to integrate the latest 2024 CQC guidelines, indicating a gradual transition toward revised assessment methodologies.
Throughout the training, we’ll talk through the implementation of CQC’s new assessment framework, powered by CQC’s integrated assessment teams and supported by technology. We’ll seamlessly integrate explanations of the new single assessment framework.
The workshop is interactive, offering pragmatic guidance for participants to adapt techniques to their specific practices. It incorporates case studies, illustrating exemplary practices and instances of below average practices. Group exercises facilitate a comprehensive understanding of the assessment process by encouraging colleague interaction. Our objective is to provide a practical and applicable framework for achieving CQC compliance.
Objectives:

Enhance participants’ comprehension of the CQC Assessment process.
Provide an in-depth understanding of CQC methodology and preparatory strategies.
Offer guidance on best practices and identifying indicators of good, outstanding, requires improvement and inadequate services, equipping delegates with due diligence techniques to mitigate risks and ensure compliance with the Health and Social Care regulations.

Training Provider: Practice Managers Association (PMA)

Suicide First Aid Lite (virtually delivered 4hr workshop)
2024-09-19 13:00 - 17:00 | Online Session, United Kingdom
If you cannot attend the face to face training, there is also the opportunity to attend the virtually delivered Suicide First Aid Lite – standard course and a youth version available. The half day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.
SFA Lite is comprised of 4 hours, interactive, small group workshop accredited by City & Guilds. The programme teaches the skills needed to identify someone who may be thinking about suicide and to pass the person onto a suicide first aider. Suicide First Aid Lite (Virtual) training offers learning outcomes that are knowledge based and factual. This training can be used as a stand-alone programme or as the first part of a journey to learn suicide prevention skills. An Adults and Children’s version of the course is available. Please refrain from booking on both as there are significant overlaps in the content.
Methods of delivery:
Taught over half day using tutor facilitated socratic learning, tutor-led role- play, mini lectures, group work and audio-visual presentations. This is a has some interactive elements and is an emotionally engaging learning experience
Pre-training requirement
No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide.
Who should attend?
Multi-sector practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community members.
NOTE there is a £90 charge that will be enforced for failure to turn up following booking, or cancellations less than 10 days prior to course. There is a fixed cost commitment that is irrecoverable to secure learning materials. Click below to register:
REGISTER
What previous attendees have fed back:
“Thoroughly enjoyed the session, the role plays were a good way to put the teaching into action, and the space created by the facilitator meant thoughtful conversations took place. Left feeling a lot more confident to talk about suicide and those living with suicidal thoughts.”
“It was really well facilitated and gave me some fresh perspectives and understanding.”
“Really engaging and enjoyable training session. The trainer was knowledgeable and clearly passionate for the subject.”

NEWHAM EMIS USER GROUP
2024-09-20 12:30 - 14:00 | Online Session, United Kingdom
Friday 20th September – 12:30pm – 2:00pm
Please do join this exciting webinar led by Dr Martin Edobor, Newham GP IT Clinical Lead for the latest updates.
AGENDA
12:30 – Welcome – Newham GP IT Clinical Lead – Dr Martin Edobor, Newham GP IT Lead
12:35 – EMIS Update – Heather Anderson/ Tracy Newman (EMIS Health)
01:00 – ‘Gold Standard’ for practice websites – Mohd Ramlee, NEL ICB
13:15 – Primary Care IT news – Sue Ramsay/ Dustyn Saint, Primary Care IT
13:35 – SD WAN/ Data Migration and Data Cleansing – Vivian Durueke, NEL ICB
13:50 – AOB – Dr Martin Edobor, Newham GP IT Lead & Clive Sutherland, NEL ICB
14:00 – Close

CLICK HERE TO JOIN THE ONLINE SESSION

CLICK HERE TO ADD THIS EVENT TO YOUR CALENDAR

NEWHAM PERSONALISED CARE COMMUNITY OF PRACTICE - Face to Face
2024-09-23 13:00 - 15:00 | Elizabeth Fry Room, Elizabeth Fry room, Canning Town Library, 18 Rathbone Market, London, E16 1EH, United Kingdom
Monday 23rd September 1:00-3:00pm
Face to Face
Elizabeth Fry room, Canning Town Library, 18 Rathbone Market, London E16 1EH
For catering and seating purposes please email Katy Szita to confirm your attendance – katy.szita@nhs.net
DESCRIPTION
Personalised care roles encompass various professionals who facilitate social prescribing and similar interventions. These individuals dedicate their time to understanding individuals’ needs, focusing on their priorities, and adopting a holistic approach to enhance their health and wellbeing. They link individuals with community groups and essential services to provide both practical and emotional support.
If your role involves aspects similar to these, we invite you to participate in our online community of practice forum.
AGENDA
1:00-1:10pm Current Chair, Katy Szita, welcome and introduce members to new Chair
1:10-1:15pm Katy Szita – brief demo of new Community of Practice comms platform
1:15-1:20pm Ysabella Hawkings, Public Health Principal – Winter wellness and winter vaccines programme
1:20-1:25pm Cliff McMahon-Docherty – briefing re NEL Personalised Care Fellow role
1:25-2.55pm Opportunity for our members to get to know each other, share ideas and learn from each other in discussion groups.
2.45-3:00pm Representative from each group to share points discussed/agreed, and Chair closing comments
WHAT WILL YOU DO IN THE FORUM?
Learning
Networking
Sharing good practice
This is a chance to meet and talk to various One Newham organisations, find out what resources and training are available to support you in your role and build your community of practice together.
TARGET AUDIENCE
Social prescribers, community link workers, care navigators, ELFT community connectors and anyone who has elements of prescribing in their role or are interested in the role.

Admin & Reception staff: Enhancing Patient Interaction and Communication Skills for Primary Care Staff (3 hours)
2024-09-24 09:30 - 12:30 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: This session has been designed to equip front-line staff and healthcare professionals in General Practice with the skills and confidence necessary to provide exceptional customer service, navigate disputes, and effectively manage challenging conflict situations within practice environments.
Throughout the workshop, we will delve into the dynamics of patient-staff interactions, considering how and why conflicts may arise between staff members, patients, or their caregivers. Our primary goal is to provide delegates with practical strategies to address these challenges, enhance their communication skills, and foster a harmonious practice environment.
This workshop is highly interactive, encouraging participants to actively engage with the content. Delegates will have the opportunity to share their own experiences, challenges, and conflicts that they have encountered in their role. Our facilitator, who brings extensive experience from working on the frontline, will also contribute valuable insights to enrich the learning experience.
By the end of the workshop, delegates will be able to:

Understand the significance of attentive listening, timely responses, and appropriate action when handling complaints.
Gain clarity about the NHS Complaints Process and your responsibilities within it.
Identify common areas of complaints in practice settings and learn strategies to address them proactively.
Define and uphold standards that ensure the delivery of high-quality services and prevent complaints.
Elevate customer care skills through assertive communication techniques.
Manage difficult conversations effectively and prevent their escalation.
Recognise barriers to effective communication and learn how to overcome them.
Appreciate the positive impact of excellent internal communication on overall service delivery.
Enhance awareness of responses to various conflict situations and personality types.
Understand patient expectations, emotions, fears, and needs, allowing them to respond more empathetically.
Display enhanced confidence, motivation, and control when dealing with challenging situations and conflicts.

Training Provider: Practice Managers Association (PMA)

Supporting Those Bereaved Through Suicide (3 hour virtual delivery)
2024-09-24 09:30 - 12:30 | Online Session, United Kingdom
Various dates from Sept 2024 – Dec 2024
CLICK HERE TO REGISTER
This half day workshop aims to improve knowledge, skills and understanding in supporting those bereaved through suicide. The partnership are working with Rosedale Training, to deliver these workshops. Previous attendees to this training demonstrated a real desire to make a real difference to the suicide statistics and better help and support those who have been bereaved through suicide.

Aims of the training will be;
• For delegates to feel confident supporting those who have been bereaved through Suicide
• To be able to use appropriate language.
• Understand what may and may not be helpful.
• Be familiar and confident using The Help Is at Hand book.
• Be able to signpost to other organisations who offer specialist support if required.

You will be required to provide a postal address for learning materials to be sent to you. Note, although the workshop is funded, there will be DNA charge of £75 enforced if you fail to turn up following booking.

“This was a very thought provoking training which I will definitely recommend to others that I work with”

Contraception Advanced Update Training (1 CPD hour)
2024-09-24 13:00 - 14:00 | Online Session, United Kingdom
CLICK HERE TO REGISTER
For those who are experienced and need to give more advice regarding contraception.
These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking.
These courses are for the following job roles only:

General Practice Nurses (including ANP & ACP)
Nurse Associates
Dieticians
Paramedics
Physiotherapists
Podiatrists

Booking Information
Ticket sales for all events close 2 weeks prior to the start of the session.
Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent the email address provided.
Please be aware that you will receive an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will email you a copy of your submitted Form, with the date you have applied for. This is not confirmation that you have a place on the training.
You will be informed by email if you are on the training or if you are on the waiting list. This is due to:
1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time.
2) Incomplete or missing information that means your application will be rejected.
3) Finding that you have applied for inappropriate training for your job role.
Preparing for the Training Session
Please check that you have received the joining link for your session at least 48hrs prior to the start date.
Please check your junk email folder as you will receive the joining link a minimum of twice from the provider.
If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA.
You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time.
If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address.
During the Training Session
Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA.
Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session.
Mobile phone use is not accepted for attending training – you will be ejected from the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes.
If you login late, you may not be accepted into the training, and this will count as a DNA.
If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA.
Cancellations
If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA.
To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly.
Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA.
DNA Policy
1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation.
2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email.
If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA.

Monthly Focus: Builing Flu Protocols
2024-09-24 14:00 - 15:00
**THIS SESSION IS ONLY FOR PRACTICES FROM NEL ICB**

In this workshop we will be covering:
* Building protocols with prepopulated batch numbers and injection sites
* Using different protocols for adults and children
* Automatic coding into the patient’s medical record
* Utilising the protocols to cut down administrative time significantly for your staff
* Handouts and resources to guide you on building your own protocols
Although the session is scheduled for 1hour this may be reduced depending on the numbers of queries from attendees.

The ASK Workshop: Assessing for Suicide in Kids (face to face)
2024-09-25 09:00 - 17:00 | Face to Face
Weds 10th July 2024 | Weds 25th Sept 2024 | Thurs 14th November 2024
Tues 21st Jan 2025 | Tues 27th Feb 2025 | Thurs 27 Mar 2025
Only required to attend one day. Various locations
Do you want to become aware of the ways children at risk of suicide communicate their need for help? Do you want to learn to recognise factors that may increase suicide risk and those that may mitigate it? Do you wish to understand and be able to meet common challenges in working with parents to facilitate safety. Participants of The “ASK” WorkshopTM leave better equipped to reduce the risk of suicide and enlist help for young children
We are delighted to offer this face to face delivery of The ASK Workshop. This one day workshop is targeted at staff working with and caring for children age 5 – 15 years of age. Click on the link below to access further information and dates available to book. There are limited FULLY FUNDED places available for staff working across North East London public sector. Book early to avoid disappointment. Please click on the below link to view course dates and booking instructions:
CLICK HERE TO REGISTER
Participants will be required to complete some self-paced online study modules prior to the course start date. You will be contacted 7-10 days prior to the course start date with further information regarding this. This is mandatory for participating in the course. You will not be able to participate in the training without completing this prior to attending the course.
Failure to turn up following registration will incur a £150 DNA charge. This is the cost of the training
What previous attendees have fed back:
‘Excellent, excellent, excellent workshop! One of the most valuable courses I have taken in my career.’
‘The ASK Workshop has been well-received and we want to continue to provide this learning opportunity for our school division staff and community partners. It aligns well with other initiatives in our school division and we are excited to offer it to those invested in the lives of children and youth.’
‘This material is extremely well thought out and put together. It exceeded my expectations by far. Congratulations on putting together such a powerful, practical, accessible resource!’

NHSE IPC Refresher Training for GP Practices
2024-09-25 13:00 - 15:00 | Online Session, United Kingdom
NHS England Public Health Infection Prevention and Control (PHIPC) team has agreed to continue providing the following support to all GP practices in the 4 participating London systems.
Webinar sessions to provide IPC training, advice, and support to all staff working in GP surgeries, on the following days:
Time: 1:00pm – 3:00pm
Wednesday, May 29, 2024
Wednesday, June 26, 2024
Wednesday, July 31, 2024
Wednesday, August 28, 2024
Wednesday, September 25, 2024
Wednesday, October 30, 2024
Wednesday, November 27, 2024
Tickets for GP IPC refresher training can be booked at: Click Here to Book for IPC Refresher Training for GP Practices

Admin, Reception & Managers: Advanced Medical Terminology (3.5 hours)
2024-09-25 13:00 - 16:30 | Online Session, United Kingdom
CLICK HERE TO REGISTER
Overview: Virtual workshop for those who have the undertaken the Introduction to Medical Terminology who have a good understanding of the component parts of medical terminology. Use of a standard set of terms and phrase is critical for clinical and non-clinical healthcare professionals in order to enable universally consistent communications within the practice and across the Primary Care Network and the wider health services. The use of standardised medical terminology also helps improve the quality of patient care by ensuring that the same words will always mean the same things to all medical employees.
All participants will be able to apply the learning to every-day situations back in the practice. The workshop builds on the skills of the administration, clerical and clinical support staff and will enhance their understanding of medical terminology. It provides a continuation of the professional development for staff working in a clinical environment such as HCAs, physiotherapy assistants, assistant practice managers, practice pharmacy assistants, and those responsible for clinical coding etc. Participants will further enhance their confidence, their communication skills and service delivery. Patients and their carers can also benefit from enhanced knowledge and insight of the relevant medical terminology.
All delegates will be provided with course handouts and will be issued with a certificate of attendance after the workshop.
Learning Outcomes
Participants will expand their knowledge of abbreviations, root words, suffixes & prefixes and will develop their understanding into a wider-range of diseases, physiology, anatomy and all of the bodies systems. The objectives of the course are to enable delegates to be able to:

Consolidate their knowledge of medical terminology
Understanding at an advanced level the meaning of medical prefixes & suffixes
Understand diseases and medical conditions
Be able to apply terminology in the right context
State the meaning of medical prefixes and suffixes at an advanced level
Identify medical terminology, root words & basic anatomy relating to:
Vital Organs
Skeletal system
Skin and Dermatology
Gynaecology
Paediatrics
Nervous system
Cardiology
Oncology
Other diseases

Training Provider: Practice Managers Association (PMA)
