NEL Training Hub

Cancer Community of Practice for Primary Care and Community Nurses and AHPs
2023-02-21 09:30 - 12:30 (Europe/London) | CLCH Academy, CLCH Academy, 1 Frith St, London, W1D 3HZ, United Kingdom
Live Event: 21 February 2023, 09:30 –12:30 at CLCH Academy, 1 Frith St, London W1D 3HZ
Are you a primary care, a community nurse, or anAllied Health Professional (AHP), passionate about improving the care, support and patient experience for people living with cancer and after cancer .

Do you want to improve care and support during and after treatment?
Do you want to improve practice around prevention and promotion of screening and early diagnosis?
Perhaps you’d like to share ideas or discuss barriers to change with likeminded colleagues?

Join us at our opening event for 2023 (Includesrefreshments and light lunch)
Where we’ll define the purpose of the Community of Practice group for the year ahead and look at how we can work together to share learning and become an influential voice for change.
REGISTER HERE
What is the Community of Practice?
Throughout 2023, the Cancer Community of Practice will be running an exciting programme of face-to-face events and online webinars for primary care nurses, community nurses and AHPs with an interest in cancer.
Each themed event will feature talks from expert clinicians and other health and social care professionals, as well as providing opportunities for delegates to share learning and discuss new ideas to improve care and support across the cancer pathway
For further information please contact: Sandra.dyer1@nhs.net
This event is organised by Transforming Cancer Services Team for London in collaboration with Health Education England and Central London Community Health Trust Academy.

NEL Admin & Reception training: Understanding the NHS (3.5 hours)
2023-02-21 09:30 - 13:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
This workshop is designed specifically for receptionists working in the primary care sector.
This workshop will introduce the overall receptionist programme as well as bringing delegates up to date with local and national developments within the primary care sector of the NHS.
The workshop will provide knowledge and information on the structure of both the local and national NHS as well as focusing on the work of the CCG and the Care Quality Commission and how services are developing.
The topics that will be covered include; • Welcome and Introductions • Course administration • Overview of the five module programme • The NHS: history and background • National and Local NHS Structures • Where and how services are delivered • Who’s who in the primary health care team • Who does what in the wider NHS • CQC regulation • GPs as independent contractors • Duties of a Doctor • GMS, PMS Contracts • Quality services • Session summary and final questions • Preparation for the next session
Course Provider: First Practice Management
REGISTER A PLACE

Mental Health First Aid Adult
2023-02-21 09:30 - 13:30, 2023-02-27 13:00 - 17:00 | Online Session, United Kingdom
Do You Want To Become A Mental Health First Aider?
We are pleased to offer all staff working in North East London with the opportunity to become a qualified Mental Health First Aider.
The Adult MHFA course qualifies you as a Mental Health First Aider, course accredited by the Royal Society of Public Health. Course is currently only available online. Please see listings below for available dates.
This course is usually delivered over 2 full days however the online delivery is across 4 bitesize learning sessions. Completion of course qualifies you as a Mental Health First Aider, giving you:

An in-depth understanding of mental health and the factors that can affect wellbeing
Practical skills to spot the triggers and signs of mental health issues
Confidence to step in, reassure and support a person in distress
Enhanced interpersonal skills such as non-judgemental listening
Knowledge to help someone recover their health by guiding them to further support – whether that’s self-help resources, through their employer, the NHS, or a mix

How is the course delivered? And what is the course structure?
Course is delivered across 2 days (or 4 bitesize sessions online across four days), and learning takes place across four manageable sessions. Through a mix of group activities, presentations and discussions, each session is built around a Mental Health First Aid action plan. Our courses are always delivered by experienced instructors. You may view the full breakdown of the course structure on the MHFA England website https://mhfaengland.org/individuals/adult/2-day/
When and where will the courses take place?

This is an online course delivered through the MHFA England Online Learning Hub
Learning takes place through four live training sessions, spread across two weeks, with self-learning activities in between
Each session is built around a Mental Health First Aid action plan
We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn

Who can attend?
The course is open to anybody over the age of 16. No background knowledge of mental health required. Funded places are available for people who work in the London Boroughs of Barking & Dagenham, City & Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest
You will be expected to participate in the programme evaluation to help us learn assess impact of learning and improve future delivery. You will receive a copy of the 275 pages MHFA manual (left) and workbook, and a certificate will be emailed by MHFA England following attendance
What will you learn?
You will learn about a range of mental health issues: depression, suicidal crisis, anxiety, personality disorders, eating disorders, self-harm, psychosis, schizophrenia and bipolar disorder. You will learn how to:

Recognise the symptoms of mental health issues
Provide initial help
Guide a person towards appropriate professional help

How much does it cost?
The standard cost is £300 per person.
NOTE places are funded by North East London Health and Care Partnership and supported by the NEL Training Hub. There will be £300 charge enforced for failure to turn up or cancellations within 10 days of the course start date, this is the standard cost of this course. You can book a place if you work or study in the London Boroughs of Barking & Dagenham, City of London, Hackney, Havering, Newham, Redbridge, Tower Hamlets & Waltham Forest
Click the desired cohort below to register

Day 1: Monday 7th November 2022 (13:00-17:00) Day 2: Wednesday 9th November 2022 (13:00-17:00) Day 3: Monday 14th November 2022 (13:00-17:00) Day 4: Wednesday 16th November 2022 (13:00-17:00)
Day 1: Tuesday 6th December 2022 (09:00-13:00) Day 2: Thursday 8th December 2022 (09:00-13:00) Day 3: Tuesday 13th December 2022 (09:00-13:00) Day 4: Thursday 15th December 2022 (09:00-13:00)
Day 1: Tuesday 24th January 2023 (09:30-13:30) Day 2: Wednesday 26th January 2023 (09:30-13:30) Day 3: Tuesday 31st January 2023 (09:30-13:30) Day 4: Wednesday 2nd February 2023 (09:30-13:30)
Day 1: Tuesday 21st February 2023 (09:30-13:30) Day 2: Thursday 23rd February 2023 (09:30-13:30) Day 3: Tuesday 28th February 2023 (09:30-13:30) Day 4: Thursday 2nd March 2023 (09:30-13:30)
Day 1: Monday 27th February 2023 (13:00-17:00) Day 2: Wednesday 1st March 2022 (13:00-17:00) Day 3: Monday 6th March 2023 (13:00-17:00) Day 4: Wednesday 8th March 2022 (13:00-17:00)

GP - Community Pharmacy Consultation Service
2023-02-21 10:00 - 12:00 | Online Session, United Kingdom
General Practice Staff Workshops
OPEN TO GENERAL PRACTICE STAFF ACROSS NORTH EAST LONDON
AIMED AT : RECEPTIONISTS, CARE NAVIGATORS, FRONT LINE NON CLINICAL STAFF
PLEASE CHOOSE ONE SESSION TO ATTEND
ALL SESSIONS WILL BE HELD VIRTUALLY VIA MICROSOFT TEAMS
A referral process from a General Practice to a Community Pharmacist GP CPCS has been developed & rolled out successfully both nationally and within
NEL. To allow GPs to create additional capacity giving them more time and focus to see patients who would otherwise be required to wait longer for appointments To enable pharmacists to utilise their skills and knowledge to further serve the community instead of booking a GP appointment for a minor illness assessment.

REGISTER NOW

CVD Prevention: Supporting Primary Care to do things differently - Webinar Series
2023-02-21 13:30 - 14:30 | Online Session, United Kingdom
UCLPartners is launching a series of 1-hour online education sessions for health care professionals involved in the management of long-conditions with specific focus on cardiovascular disease.
Each session will provide practical support for implementing the Proactive Care Frameworks and highlight high impact clinical interventions for specific conditions. This series will also identify opportunities to utilise the wider workforce in LTC management and include time for questions and discussion on each topic.
The webinars are free and open to all health care professionals involved in management of long-term conditions in primary care (GPs, nurses pharmacists, practice managers etc).
To find out more and to register for one or more sessions, please visit: CVD Prevention: Supporting primary care to do things differently webinar series – UCLPartners
Webinar 1: UCLPartners Proactive Care Frameworks– 17 January 2023
Webinar 2: UCLPartners Proactive Care for Hypertension management – 21 February 2023
Webinar 3: UCLPartners Proactive Care for Lipid management – 21 March 2023
Webinar 4: UCLPartners Proactive Care for AF – 18 April 2023
Webinar 5: UCLPartners Proactive Care for Familial Hypercholesterolemia – 16 May 2023
Webinar 6: UCLPartners- Primrose; CVD Prevention in people with Serious Mental Illness – date tbc

Return to Work as a GP Mum
2023-02-22 11:00 - 12:00 | Online Session, United Kingdom
The Return-to-Work Program will host a webinar on Wednesday 22nd February, 2023 covering the practical-side of returning to practice after maternity leave open to all GPs in the Greater London Area. This 1-hour webinar features a panel of experienced GP Mums who share their experiences and advice covering:

Practical considerations for a work-life balance
How to stay updated
Negotiating with practices
Career options including Retainer Scheme and Portfolio roles
Opportunity for Q&A

Are you feeling overwhelmed or confused by the thought of your return to clinical practice after maternity leave? Please see the attached flyer or click here to register for the session.

MSK Aware: key actions for employees and employers to support Musculoskeletal Health delivered by Prof Anthony Woolf
2023-02-22 12:00 - 13:00 | Online Session, United Kingdom
This webinar is being hosted by the Society for Occupational Medicine who are providing free access to anyone interested in learning what can be done to promote, protect and support musculoskeletal health in the workplace.

12.00-13.00 Wednesday 22 February 2023. To register pl use below link.

MSK Aware: key actions for employees and employers to support Musculoskeletal Health | The Society of Occupational Medicine (som.org.uk)

BMJ Best Practice training session
2023-02-22 13:00 - 13:30, 2023-02-24 15:00 - 15:30 | Online Session, United Kingdom
Book a BMJ Best Practice training session
These training sessions are designed to demonstrate the use of BMJ Best Practice, an online clinical decision support tool, to answer clinical questions and support decision making at the point of care.
The sessions will also cover how you can access BMJ Best Practice via BMJ Best Practice app and desktop icon. This will help clinicians to follow best practice, improve patient outcomes and reduce quality variation. ​
Book a session
Wednesday, 22 Feb 2023, 13:00 – 13:30 | Click here to book
Friday, 24 Feb 2023, 15:00 – 15:30 | Click here to book
Friday, 10 Mar 2023, 11:00 – 11:30 | Click here to book
Other scheduled training sessions

Introducing NHS OpenAthens for primary care – sign up for your account: click here to book
Finding journal articles: click here to book
Finding the evidence (using Medline, Embase, CINHAL): click here to book
Introduction to Critical Appraisal: click here to book

For more information, contact Sherin Francis, NEL Primary Care Knowledge Specialist at nelpcks@nelft.nhs.uk

Suicide First Aid Lite (virtually delivered 4hr workshop)
2023-02-22 13:00 - 17:00 | Online Session, United Kingdom
Wednesday 22nd February 2023, 1300 – 1700
CLICK HERE to register
If you cannot attend the face to face training, there is also the opportunity to attend the virtually delivered Suicide First Aid Lite – standard course and a youth version available. The half day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.
SFA Lite is comprised of 4 hours, interactive, small group workshop accredited by City & Guilds. The programme teaches the skills needed to identify someone who may be thinking about suicide and to pass the person onto a suicide first aider. Suicide First Aid Lite (Virtual) training offers learning outcomes that are knowledge based and factual. This training can be used as a stand-alone programme or as the first part of a journey to learn suicide prevention skills. An Adults and Children’s version of the course is available. Please refrain from booking on both as there are significant overlaps in the content.
Methods of delivery:
Taught over half day using tutor facilitated socratic learning, tutor-led role- play, mini lectures, group work and audio-visual presentations. This is a has some interactive elements and is an emotionally engaging learning experience
Pre-training requirement
No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide.
Who should attend?
Multi-sector practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community members.
NOTE there is a £90 charge that will be enforced for failure to turn up following booking, or cancellations less than 10 days prior to course. There is a fixed cost commitment that is irrecoverable to secure learning materials. Click below to register:
What previous attendees have fed back:
“Thoroughly enjoyed the session, the role plays were a good way to put the teaching into action, and the space created by the facilitator meant thoughtful conversations took place. Left feeling a lot more confident to talk about suicide and those living with suicidal thoughts.”
“It was really well facilitated and gave me some fresh perspectives and understanding.”
“Really engaging and enjoyable training session. The trainer was knowledgeable and clearly passionate for the subject.”

Bullying and Harassment for Medical Educational Leads & Supervisors
2023-02-23 09:30 - 12:30 | Online Session, United Kingdom
A fully interactive, new, free half-day workshop to share experiences and consider how we might prevent, respond to and support learners/supervisors affected by Bullying & Harassment in our workplaces.
We aim to enable participants to reflect on their current challenges and consider solutions/practical steps for their teams.
The nature of the work and cases discussed will be anonymised, confidential and safe.
Course numbers are limited to 25.
Mode of delivery: Interactive, face to face, central London. There will be opportunities for networking and establishing connections with peers.
Facilitators
Ruth Ruggles, AD, Professional Development Department, London and KSS
Ali Hassas, AD, Professional Support Unit, Professional Development Department
Mel Sayer, AD for Multi Professional Faculty Development, Professional Development Team
Who should attend?

• Educators/Educational leads from any medical background.

Dates: Course will be delivered face to face; 9.30am to 12.30pm
Thursday 23rd February 2023
How to book your place
To book your place please click on the following booking link:
https://healtheducationyh.onlinesurveys.ac.uk/bullying-and-harassment-workshop-23-feb-2023
Enquiries: facultydevelopment.lase@hee.nhs.uk

Foundations in Motivational Interviewing
2023-02-23 09:30 - 13:00 | Online and Face to face
“Exploring Motivation and Facilitating Change”

Motivational Interviewing (MI) is a person-centred counselling style for addressing the common problem of ambivalence about change. Course is currently only delivered online.

The course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course participants will feel able to start using Motivational Interviewing (MI) in their work settings.
Please note, MI does not have an evidence base for working with people with significant learning difficulties.
The two day (or equivalent to) course introduces participants to the theory, spirit and principles in using MI to help people make positive change. The training will use a range of methods including didactic teaching, live demonstrations, audio, video and coaching. The training will aim to create a curiosity to learn more and develop practice.
This course will be delivered by a member of the Motivational Interviewing Network of Trainers (MINT) who has worked and trained across a wide range of settings. Attendees must fully attend both days of the course. We also invite all attendees to practice forums post 6 months of attending the course.

Learning outcomes

The aim of the 2 day (or equivalent to) programme aims to equip delegates to:

Understand Motivational Interviewing (MI) skills and processes involved in how people change behaviour
Practice core communication skills
Understand and practice responding to change talk and sustain talk
Exchanging information
Developing a change plan
Integrating skills into current practice

Who is the course for?

The course is aimed at any professional working with adults, young people, children or families, where behavioural or attitudinal change is needed or desired. The course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course, participants will feel able to start using MI in their work settings.
This course is also suitable as a refresher/update for people who trained in MI some time ago. We do not recommend anybody who has has attended MI training in the last 3 years to attend this.

How this the course delivered?

These courses will be delivered using Zoom. This is very easy and safe to use regardless of your level of IT skill.
You will need a device with a microphone and camera together with a suitably fast internet connection. Although mobile devices and tablets can be used, we recommend the use of laptop or desktop PC for the best experience. Some devices provided by employers may have restrictions in place. Please use this test link (https://zoom.us/test) to check your set up before booking.
You will be sent joining instructions including all the necessary login links, passwords and guidance on how to use the relevant functionality 48 hours prior the course start date.
Should you have any concerns about the accessibility of remote delivery please contact us at thccg.cepn@nhs.net to discuss how we can best help you.

Course fee

The course costs £200 PP regardless of mode of delivery.
There are currently limited number of funded places available for health and social care staff working in the London Boroughs of Barking & Dagenham, City & Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest. Please note booking a funded place and not turning up will incur a £200 charge.

Dates and how to apply

Below are the current course dates. please click on the course date you wish to attend to book your place. We now offer the training in 3 different formats;

2 days face to face,
3 short days virtually
4 half days virtually

Registration will be completed via Eventbrite. Delegates must attend all the date

FACE TO FACE- DAY 1: Wednesday 28th September 2022, 09:30- 16:30. Day 2 Wednesday 5th October 2022 09:30-16:30. Must attend both dates
VIRTUAL EVENT- Day 1: Thursday 27th October 2022, 1300-1630 Day 2: Thursday 3rd November 2022, 1300-1630 Day 3: Thursday 10th November 2022, 1300-1630 Day 4: Thursday 17th November 2022, 1300-1630. Must attend all four days
VIRTUAL EVENT- DAY 1: Tuesday 22nd November 2022, 0930-1430 Day 2: Tuesday 29th November 2022, 0930-1430 Day 3: Tuesday 6th December 2022, 0930-1430 Must attend all three day
VIRTUAL EVENT- Day 1: Thursday 23rd February 2023, 0930-1300 Day 2: Thursday 2nd March 2023, 0930-1300 Day 3: Thursday 9th March 2023, 0930-1300 Day 4: Thursday 16th March 2023, 0930-1300 Must attend all four days
FACE TO FACE- Day 1: Wednesday 15th March 2023, 0930-1630 Day 2: Wednesday 22nd March 2023, 0930-1630 Must attend both days

* IF COURSE FULLY SUBSCRIBED CLICK ON ONE ONE OF THE DATES ABOVE AND ADD NAME TO WAITING LIST

Foundations in Motivational Interviewing (MI): “Exploring Motivation and Facilitating Change”
2023-02-23 09:30 - 13:00 | Online Session, United Kingdom
(delivered across multiple dates/formats) – funded for NEL staff
Delivery led by Sophie Dissanayake, Learning and Development Practitioner & MI Trainer (MINT network trainer)
Motivational Interviewing (MI) is a person-centred counselling style for addressing the common problem of ambivalence about change. North East London Training Hubs have funded limited places for local Health and Social Care workforce to access these courses. The programme will introduce, evidence-based skills and strategies to 1) explore people’s ambivalence to change health damaging behaviours and 2) facilitate positive lifestyle change
The course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course participants will feel able to start using Motivational Interviewing (MI) in their work settings. The course (equivalent to two days) introduces participants to the theory, spirit and principles in using MI to help people make positive change. The training will use a range of methods including didactic teaching, live demonstrations through role play with professional actors, audio, video and coaching. The training will aim to create a curiosity to learn more and develop practice. This course delivery team will include a member of the Motivational Interviewing Network of Trainers (MINT) who has worked and trained across a wide range of settings.
The course is valued at £200pp, and this is funded by the Training Hub. It is also CPD accredited and certificates will only be issued following completion of the training. Participants must fully attend all parts of the course and ensure you have a working microphone and camera. Late comers will not be allowed entry. The below cohorts are being delivered via Zoom platform, and learners should ensure device and network enables this prior to registering. Joining instruction will be circulated 48 hours prior to the delivery dates.
Please click on the date set below to register your place
Cohort 1
Day 1: Thursday 23rd February 2023, 0930-1300 | Day 2: Thursday 2nd March 2023, 0930-1300 | Day 3: Thursday 9th March 2023, 0930-1300 | Day 4: Thursday 16th March 2023, 0930-1300
Cohort 2
DAY 1: Friday 10th March 2023, 0930-1430 | Day 2: Friday 17th March 2023, 0930-1430 | Day 3: Friday 27th March 2023, 0930-1430
Cohort 3
Day 1: Thursday 20th April 2023, 1300-1630 | Day 2: Thursday 27th April 2023, 1300-1630 | Day 3: Thursday 4th May 2023, 1300-1630 | Day 4: Thursday 11th May 2023, 1300-1630
Cohort 4
Day 1: Wednesday 3rd May 2023, 0930-1430 | Day 2: Wednesday 10th May 2023, 0930-1430 | Day 3: Wednesday 17th May 2023, 0930-1430

** FULL ATTENDANCE REQUIRED AT ALL SESSIONS**
What previous attendees have feedback:
‘This training is perfect for my role -in facilitating new assessments and I am thankful for participating in MI training’
‘Really enjoyed this course. Reflection on own practice – a lot of thought provoking areas that i need to change. e.g. using more open questions compared to closed’
‘Mindful communication, person centred, empathetic.. all of the MI techniques and the spirit! All of the training was helpful, particularly as it was very interactive. Breakout rooms were helpful’
Places are limited please book early to avoid disappointment!

NEL Practice Manager training: Preparing for a CQC Inspection
2023-02-23 09:30 - 16:30 | Online Session, United Kingdom
23rd February 2023 | 13th June 2023
**Click dates above to register**
Audience: Practice Management staff
This practical and interactive workshop will ensure that general practice managers and their teams are fully aware of the requirements for CQC compliance and are prepared for their Practice’s next inspection.
The workshop will also focus on the policies and documents required and the training needs of the team.
The topics that will be covered include; • Welcome, Introductions and Objectives • Your experiences so far • CQC – What’s changed • CQC – The future • CQC – What’s the same: The Present • Key Population Groups • Ratings • KLOES • Mythbusting • Populations Groups & Key Evidence Matrix • Inspections • Visit structure • Feedback & Report • Enforcement Actions • Special Measures • Your time to shine • Key documents and communications • Preparing the team • Staff training • On-going Readiness • Reflection and Personal Action Plan
Course Provider: First Practice Management

Feedback session on the toolkit to support PCNs and managers to embed the personalised care ARRs roles
2023-02-23 11:00 - 12:00 | Online Session, United Kingdom
As you may be aware, we have recently published a toolkit to support PCNs and managers to embed the personalised care ARRs roles and use them to tackle inequality.

It aims to:

Practically support PCNs to recruit, employ, embed, support, and develop all three of the roles
Signpost to all the useful resources, specifications and guidance on personalised care, social prescribers, health coaches, care coordinators and how population health and health inequalities relates to personalised care
Give practical examples of how each of the roles can work with patients, different cohorts, including those impacted by health inequalities

We have also published one-pager documents summarising each of the three roles, their unique contribution in tackling health inequalities, and training & support needs:
Social Prescribing Link Worker
Health & Wellbeing Coach
Care Coordinator
These tools complement the NHSEI Workforce Development Frameworks for each of the roles, of which the social prescribing version has been published. The Care Coordinator and Health and Wellbeing coach WDFs are due to be published soon. Once these are published, we will share summary version, to help highlight the key elements and direct to information.

How you can get involved
We are planning some sessions around these at a regional level, and wanted to ask whether you’d like to be invited or share with your networks?

Feedback session on the toolkit – to continuously improve it, ensure it is most useful for the system and shared with those who will benefit (Thu 23rd Feb 11-12)

Please join us for this feedback session to share your thoughts and ideas on the above topics.
________________________________________________________________________________
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting
Meeting ID: 350 594 659 57
Passcode: [REDACTED]

Newham - Adults & Children Safeguarding Level 3 Training
2023-02-23 13:00 - 14:30 | Online Session, United Kingdom
Welcome back for the annual Safeguarding Adults and Children Training from the NEL Safeguarding Team.
We will be covering local learning points from recent reviews with a focus on looked after children and those seeking asylum (both accompanied and unaccompanied).
Please note:

Full 2 hour attendance required.
Topics will be based on key national and regional priorities.
Certificates will be issued upon completion of the post event feedback survey.
Webinar joining instructions will be sent prior to delivery dates.

This training is suitable ONLY for GPs and GPNs working in Newham.
REGISTER NOW

Unconscious Bias Programme
2023-02-23 13:30 - 16:30 | Hilton London Kensington, Hilton London Kensington, London, W11 4UL, United Kingdom
We are all prone to jumping to conclusions, misjudging people, and favouring some of them more than others, way more than we ever realise. It can influence key decisions in the workplace and can contribute to inequality
Learning Outcomes

Appreciate the potential adverse impact unconscious bias has on individuals and organisations;
Know the science behind unconscious bias, common types of bias and potential triggers;
Receive an introduction to ways to challenge personal bias and minimise its impact on decisionmaking; and
Have more confidence to engage in honest conversations about bias at work. We are all prone to jumping to conclusions, misjudging people, and favouring some of them more than others, way more than we ever realise. It can influence key decisions in the workplace and can contribute to inequality

3 hour face to face
Location: Hilton London Kensington, W11 4UL (Click here for directions)
Date: 23rd February 2023
Time: 1:30pm – 4:30pm
Max attendants: 20 (first come first serve)
We are looking for the number of people that may be interested interested in this. If you’re interested please email clh.traininghub@nhs.net or Click Here

Reflective Practice Groups for Social Prescribers
2023-02-24 11:00 - 12:30, 2023-02-24 13:00 - 14:30, 2023-02-27 10:30 - 12:00 | Online Session, United Kingdom
CLICK HERE TO JOIN A GROUP
What are reflective practice groups?
Reflective practice groups provide a confidential, safe and non-judgemental space for workers to discuss frontline patient work as well as issues impacting on their working practice and wellbeing, alongside developing their skills and techniques.
As we know, frontline roles can be interesting a rewarding, but they can also often involve stress, challenges and can sometimes lead to burnout and compassion fatigue. These groups allow members to reflect on patient issues and workplace challenges, as well as benefitting from the support, skills and perspectives of their peers. These groups aim to help staff process and move on from work related issues and difficulties. These groups aim to cultivate a sense of support, kindness and encouragement.
What happens in a group session?
Groups will be online and will run monthly for 6 months at the same time on the same day of the week. Each online group session will start promptly and last for approximately 90 minutes.
Groups will be facilitated by the supervisor and will follow a reflective practice/learning cycle structure which will involve two people each month bringing a prepared case or challenge which the group will go on to discuss together, with the aim of supporting and helping the ‘presenter’ enhance their practice, resolve issues, deepen their understanding and develop new insights.
Every group will be ‘closed’ in that there will be set members of each group who will attend every month, rather than a drop-in style. Having a closed, set group encourages the development of a sense trust and psychological safety for all members.
What do group members need to do?
Groups members will prepare for the monthly sessions in advance by reflecting on their client/patient work, workplace dynamics and relationships, wellbeing needs or any other support needs, with a view to sharing the issue or case within the group (we can follow an agreed rota to give everyone the opportunity to share over the course of 6 months).
As well as preparing cases or issues to bring, for the group to run well members will all need to:
• Have the intention of joining each session
• Be set up and ready to start on time
• Join the session from a private room where they won’t be disturbed and they are on their own
• Have a working camera and microphone for the duration of the group
The facilitator and supervisor
The role of the group facilitator and supervisor is to provide useful feedback, help with problem solving and self-care and more generally provide a supportive, listening ear.
The supervision space is private; the content of sessions is not shared with managers or other staff. The exception to this is where disclosures are made that indicate a risk to clients/patients or others or unacceptable practice that presents a legal or reputational risk to the organisation, and/or presents as a safeguarding issue.
As this is a pilot, brief information will be fed back to the management, however this will be limited to attendance numbers, engagement and broad themes and will be anonymised so that no individual is identified.
Your supervisor/facilitator – Alice Everett
I am a counselor/psychotherapist working in private practice, alongside offering clinical supervision to social prescribers working across several PCN’s in East and North East London.
I have worked for over 20 year in a variety of NHS services and voluntary sector organisations in a number of different roles, all focusing on supporting patients/people to make positive and sustainable changes. In the past I have myself worked as a link worker in two different London teams so know first hand some of the challenges that come with working in primary care and the community with patients experiencing physical and mental health challenges, as well as social issues.
CLICK HERE TO JOIN A GROUP

‘How to have Effective Wellbeing Conversations’ webinar
2023-02-24 12:00 - 12:30 | Online Session, United Kingdom
Friday 24 February, 12:00-12:30 Holding an effective wellbeing conversation, where your colleague feels valued and listened to, is essential to supporting their wellbeing. It can be difficult to start a wellbeing conversation, join our ‘How to have effective wellbeing conversations’ webinar to help you get started.Book your place here: https://keepingwellnel.nhs.uk/this-month/

Newham Practice Council
2023-02-24 12:30 - 14:00 | Online Session, United Kingdom
Dear Health and Social Care Colleagues,
Please do join this month’s Practice Council Webinar; it is really important to highlight challenges and find solutions to ensure best patient care.

AGENDA –

12:30 – 12:35: Welcome & Introductions – Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice
12:35 – 12:55: LMC Update – Greg Cains, Director of Primary Care, Londonwide LMCs & Tamara Hibbert, Newham LMC Chair
12:55 – 13:20: Edenbridge – Dr Martin Edobor, Clinical Lead for Digital Transformation

How it can be used to support access
Flu ordering
Practice list projection

13:20 – 13:30: AOB & Close – Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice

Meeting Chairs: Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice & Dr Rima Vaid, Newham GP, System Clinical Director Newham Health and Care Partnership, Essex Lodge Surgery

Target Audience: All health and social care colleagues.

If you have any agenda items you would like to be included in future or questions that you would like to submit in advance please email them to nelondon.newhamtraininghub@nhs.net

KeepingWellNEL - Leadership support circles
2023-02-24 13:00 - 14:00, 2023-02-27 14:00 - 15:00 | Online Session, United Kingdom
A series of short, themed online sessions based on 10 principles for leading compassionately.
Managers, we are here to support your career goals! Sign up to our series of Leadership support circles to support your leadership development here. Come together with other people managers from across the health and care industry and share, support and learn from each other.
What is a Leadership Support Circle?
Leadership support circles offer time and reflective safe space for those with responsibility for managing others through:
Short, themed and interactive online sessions based on 10 evidence-based principles for Leading Compassionately
A multi-disciplinary, interactive space for people managers at all levels to come together, share their experiences and be heard
Signposting access to evidence-based guidance, tools and coaching and mentoring support to line managers and leaders
BOOK YOUR PLACE
26th January, 12:00 – 13:00, Look after yourself
31st January, 13:00 – 14:00, Speaking candidly and compassionately
8th February, 14:00 – 15:00, Setting the emotional tone
16th February, 12:00 – 13:00, Encourage everyone to talk
24th February, 13:00 – 14:00, Look out for your team
27th February, 14:00 – 15:00, Be inclusive in the way you lead
7th March, 12:00 – 13:00, Maintain routines
15th March, 13:00 – 14:00, Give yourself space to make the right call
23rd March, 14:00 – 15:00, Create safe spaces
31st March, 12:00 – 13:00, Acknowledge the hurt

NEL Practice Manager training: Managing Practice Finances (3 hours)
2023-02-28 09:30 - 12:30 | Online Session, United Kingdom
Audience: Practice Management staff
The web workshop will also take a look at your accounting system, the PCN landscape, Superannuation, Understanding your accounts and Cashflow forecasting. The group work encourages participation so that individual issues can be explored.
The module will be delivered as an interactive web workshop with practical guidance to enable participants to map the techniques and outcomes onto their own practice.
Objective: Participants will gain an understanding of practices finances and how to understand the accounts produced by your accountant. You will also gain an understanding of practice finances, Primary Care Network finances and how important managing these areas lead to reduced financial risk in the ever-changing world of general practice.
Course Provider: Practice Managers Association
REGISTER A PLACE

NEL Admin & Reception training: The Role & Responsibilities of the Receptionist (3.5 hours)
2023-02-28 09:30 - 13:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
This workshop is designed specifically for receptionists working in the primary care sector.
he aim of this workshop is to examine the key role and responsibilities of the receptionist and to focus on the skills and knowledge required to fulfil this role effectively.
Delegates will learn about the importance of effective teamwork as well as addressing some of the common areas of work carried out by the receptionist such as patients registrations and prescribing.
The workshop will also look briefly at performance appraisal and how to use self development activities to develop skills and knowledge.
The topics that will be covered include; • Welcome and Introductions • Welcome and workshop objectives • The role of the Receptionist • Skills and Knowledge • Teamwork in Primary Care • Patient Registrations o New Registrations o Non-Registered Patients o Patients from Overseas • Prescribing o The Receptionist’s Role o Language and Terminology o Prescribing Procedures • Developing skills and knowledge • Performance appraisal • Preparation for the next session
Course Provider: First Practice Management
REGISTER A PLACE

GP Maternal Postnatal Check Support
2023-02-28 13:30 - 14:30 | Online Session, United Kingdom
The NHS London Maternity Clinical Network are pleased to announce details of the next webinar aimed at supporting primary care clinicians with postnatal maternal checks.
Event theme: Reducing Health Inequalities in Maternity Care

PLEASE CLICK HERE TO REGISTER YOUR ATTENDANCE

Registration for the webinar closes at 10:00 on 28th February 2023.
A Calendar invite and Teams link will be sent to you before the event. If you have any issues accessing the event, or any queries, please email maisie.nair@nhs.net

Disordered Eating Webinar: Effective approaches and joint working
2023-02-28 14:00 - 15:30 | Online Session, United Kingdom
Date: 28th February 2023
Time: 2pm – 3:30pm
This event is suitable for health professionals supporting young people with disordered eating including CAMHS, Paediatrics, Community Eating Disorder services, alternatives to admissions, DBT teams, Neurodiversity teams.
Aims:
This webinar will support health professionals to improve their understanding of disordered eating and explore joint working approaches. The webinar will explore the key principles and learning from our recently published Disordered Eating Guidance in more detail.

Raise awareness of Disordered Eating Guidance
Share practice on joint working approaches between teams (mental/physical health teams, inpatient/community/alternatives to admission)
Share practice on management approaches from referral, treatment to recovery

For more information or to register click here.

‘The Fuller stocktake: next steps for integrating primary care’ webinar
2023-03-01 12:30 - 13:15 | Online Session, United Kingdom
In May 2022, Professor Claire Fuller finished her report on integrating primary care and what can be done to accelerate integration across the four pillars of general practice, community pharmacy, dentistry and optometry. This webinar will be an opportunity to reflect on the report and what’s been happening since its publication.
Please note this is a pre-recorded webinar and there won’t be the opportunity for live Q&A.
Webinar agenda:

What is the vision for integrating primary care?
What’s currently blocking progress being made?
How does the integration of primary care align with the work at system level, in ICSs?
What are the main opportunities and how do we harness them?
Since publication, is there anything else that’s emerged or what actions are being taken?

To register for the webinar for free, click here:
https://www.bigmarker.com/closerstill-media/The-Fuller-stocktake-next-steps-for-integrating-primary-care?utm_bmcr_source=Londontraininghub
