NEL Training Hub

CARE CERTIFICATE PROGRAMME 2021 FULLY FUNDED FOUR DAY PROGRAMME
2021-09-28 09:30 - 17:00 (Europe/London) | Bernie Cameron Community Centre, 32 Merchant Street, London, London, E3 4LX
Please note: Day 1 & 3 will be face to face training delivered at:
Bernie Cameron Centre, 32 Merchant Street, E3 4LX
Day 2 & 4 training will be delivered virtually

This programme is designed for staff in GP Practices who wish to become clinical HCA’s, staff from community services and for Social Service staff in non-residential care settings.
Since April 2015 all staff new to Health Care Support Worker roles need to complete the Care Certificate as part of their induction to the new clinical role. This ensures they are aware of the behaviors and competencies expected of them and can provide high quality care. This Care Certificate Programme is delivered by a multi- professional teaching team from General Practice and Community Services.
This programme will cover the following standards:

Standard 1: Understand your role
Standard 2: Your personal development
Standard 3: Duty of Care
Standard 4: Equality and Diversity
Standard 5: Person centred values
Standard 6: Communication
Standard 7: Privacy and Dignity

Standard 8: Fluids and Nutrition
Standard 9: Mental Health, Dementia and Learning Disabilities
Standard 10: Safeguarding Adults
Standard 11: Safeguarding Children
Standard 14: Handling Information
Standard 15: Infection Prevention and Control

Please note Standard 12; Basic Life Support (practical training) and Standard 13 Health and Safety is not covered as it is a legal requirement that the employer provides this training. The employer must ensure that staff are appropriately trained in this area. Attendees are required to be assessed in practice by an assessor within 12 weeks following completion of the taught course.
Please note this training may be delivered online depending on current social distancing rules in the UK.
This course is fully funded for Newham & Tower Hamlets Staff.

ASSESSORS
Attendees are required to be assessed in practice by an assessor within 12 weeksfollowing completion of the taught course.
Assessors in practice are invited to attend a stand alone assessors training workshop (13:00 – 14:30 on Monday 27th September 2021). This session will cover an introduction to the Care Certificate and provide guidance on how to complete the workbook.
N.B. Assessors must attend this session unless they have previous experience of Care Certificate training assessment. Assistant Practitioners or Practice Nurses are suitable for this role.
Please contact Jacqui Hodgson – jacqui.hodgson5@nhs.net if you have any queries about the role and the training.

Wound Management: For Nurses and AHPs – Intermediate 2 CPD credits
2021-09-28 10:00 - 12:00 | Online Session, United Kingdom
Delivered with group work, quizzes, electronic polls, breakout rooms. Work books provided.

Wound Management: For Nurses and AHPs – Advanced 2 CPD credits
2021-09-28 13:00 - 15:00 | Online Session, United Kingdom
Delivered with group work, quizzes, electronic polls, breakout rooms. Work books provide

NEWHAM CONTRACEPTION UPDATE
2021-10-01 13:30 - 15:30 | Online Session, United Kingdom
DESCRIPTION
Newham Training Hub is pleased to invite you to attend this contraception update session on Friday 1st October at 13:30pm.
This session will provide an update on both service provision and clinical aspects of Contraception including current service provision by Barts Health All East Integrated Sexual Health Services; details of Community pharmacy provision of Emergency Contraception; and clinical updates about LARC and hormonal methods of contraception.
Details of contraception training pathways will also be provided.

NEWHAM VENEPUNCTURE TRAINING (Theoretical)
2021-10-04 12:30 - 16:00 | East Ham Care Centre, Shrewsbury Road, London, E7 8QP, United Kingdom
DESCRIPTION
ELFT NHS Trust & Newham Training Hub is excited to offer Venepuncture training to Newham Primary Care Staff.This training is appropriate as an initial training for staff in primary care settings who are required to undertake venepuncture or staff currently taking blood who are in need of an update.

The theoretical (T) part of the training is delivered virtually using Zoom.
Practical training (P) is face to face in a *booked timed 1 hour slot between listed times.

Please note that participants will need to arrange supervised practice back at their place of work before they can undertake the skill independently.

TNW DERMATOLOGY TEACHING SERIES: DERMATOSCOPE TEACHING
2021-10-04 13:00 - 14:00 | Online Session, United Kingdom
TNW Training Hubs are pleased to invite you to attend session five of the online dermatology teaching series on Monday 4th October at 1pm.
This session will focus on Dermatoscope Teaching and will cover:

How to use your dermatoscope – practical session
Teaching on pigmented skin lesions

PREVIOUS SESSIONs
Please click the links below to access the recordings from previous sessions.

TNW Dermatology Teaching Session 1 – The epidemic of resistant tinea infections & Nodules on the legs in a renal transplant recipient referred via Teledermatology
TNW Dermatology Teaching – Session 2 – Teledermatology A&G GPs and patient evaluation, what works well/what needs improvement
TNW Dermatology Teaching Session 3 – Skin cancer diagnosis
TNW Dermatology Teaching – Session 4 – An approach to allergy in eczema

Autism- 3 CPD credits
2021-10-04 14:00 - 17:00 | Online Session, United Kingdom
You will be asked to provide your Practice name and your Training Hub, without this information, we will not be able to book you on the course.
Thank you for your co-operation
This training session will enable you to identify the key areas of difference that need to be considered when working with autistic people. You will gain a greater understanding of how autism presents itself differently in individuals and gain greater insight into how autistic people see the world. At the end of this course you will be able to: Identify the key areas of difference that need to be considered when working with autistic people gain a greater awareness of sensory and communication difficulties that autistic people may experience, gain a greater understanding of how autism presents itself in individuals

Primary Care Standards for Student & Supervision Assessment North East London Employees
2021-10-05 08:00 - 17:00 | Online Session, United Kingdom
To register for this event, please use the appropriate link below for the day you want to attend (please only register for one event)
This session will be held virtually via Zoom – the link to join the session will be sent closer to the date.
Please avoid using a Primary care computer or laptop as Zoom is often blocked! Chrome is recommended rather than Internet Explorer as this is the better platform

Prior to attending this training, you will need to complete the following eLfH modules on PLPLG.
• Understanding students
• Roles and responsibilities
• Assessing learning needs

• Assessing learning in Practice
• Giving feedback
• Coaching skills

These resources can be accessed by clicking on the following link https:https://plplg.uk/e-learning-resources/
Please provide evidence of completion by sending a PDF of your certificates (or a phone picture) to Marrian Fenton at marrian.fenton@nhs.net at least 2-days prior to the start date of the course.
The virtual meeting will be conducted via Zoom of which a link will be sent prior to the date of the meeting (see the note above in the red font).
There will be a pre-check meeting to ensure you can access the training on the day. We will do a trial run at least a week prior to the start of the training of which a separate link will be sent for this.
Staff who have already completed the Practice Supervisor Training are invited to join the session from 11:30 – 14:00
Staff who have undertaken the ENB 998 or mentorship preparation courses need to join at 09.00 until 14.00.

NEWHAM VENEPUNCTURE TRAINING (Practical)
2021-10-06 12:30 - 17:00 | East Ham Care Centre, Shrewsbury Road, London, E7 8QP, United Kingdom

Significant conversations in Practice 6.5 CPD credits
2021-10-13 09:30 - 16:00, 2021-10-21 10:00 - 16:00 | Online Session, United Kingdom
At the end of this course, you will be able to: Identify what scenarios are difficult in practice, summarise blocks and barriers to difficult conversations, summarise facilitative skills to use in difficult conversations, state some strategies for handling different types of difficult conversations, state possible structures to use when breaking bad news.

Newham GP and Community Pharmacy Forum
2021-10-14 19:00 - 20:00 | Online Session, United Kingdom
DESCRIPTION
This online session will provide an opportunity for pharmacy and general practice staff to be able to highlight any concerns and find local solutions as well as potentially leading to new ways of working. The key goal for this forum is to bring together PCNs and community pharmacists to be able to work more closely together
AGENDA
This month’s forum will cover the following areas, the main agenda items will be led by members of the Local Pharmaceutical Committee:

Welcome & Introductions
New National Service – Hypertension Case Finding
NMS Extended Categories
DMS
Flu
AOB & Close

TARGET AUDIENCE
PCN Pharmacy Leads, PCN Clinical Directors, Community Pharmacists, GPs, Practice Based Pharmacists, Primary Care Colleagues, LPC Colleagues
Forum Chairs:

Jignesh Patel MRPharmS, Pharmacists Independent Prescriber, Rohpharm
Dr Subir Sen, Newham Training Hub Vice Chair, GP Principal and Trainer, Abbey Road Medical Practice & Specialist Advisor Primary Care Development, Royal College of General Practitioners

NEWHAM IMPROVEMENT & INNOVATION HUB
2021-10-15 13:00 - 14:30 | MS Teams, United Kingdom
Please do join us for our Improvement & Innovation Hub forum. All PCN staff and stakeholders are welcome to attend so please do share with relevant colleagues.
AGENDA

13:00 – 13:10: Welcome & Introductions – Dr Martin Edobor, Improvement & Innovation Hub Lead
13:10 – 13:30: Safer Surgeries
13:30 – 13:50: Edenbridge and EQUIPT data analytics project – Dr Tom Margham, Director (clinical), EQUIP
13:50 – 14:00: Patient Perspective – Mavis Wenham, Patient Representative
14:00 – 14:15: Signposting Project – Joe Kallarackal, Digital First Total Triage Joint Project Lead, TH Care Group CIC
14:15 – 14:30: Newham in Primary Care – Safe Space Discussion – Dr Martin Edobor, Improvement & Innovation Hub Lead & Dr Kavita Gaur, Newham Training Hub Chair
14:30 Close

Dr Martin Edobor, our Improvement & Innovation hub lead, will be forum chair
TARGET AUDIENCE
PCN CDs, PCN colleagues, Health & Social Care Colleagues & VCS.

TNW: L3 Adults & Children Safeguarding Update Training - 19 Oct
2021-10-19 13:00 - 15:00 | Online Session, United Kingdom
DESCRIPTION
Primary Care clinicians working in Newham, Tower Hamlets and Waltham Forest can register to attend one of the three L3 Safeguarding Training updates below.

Full 2 hour attendance required.
Topics will be based on key national and regional priorities.
Certificates will be issued upon completion of the post event feedback survey.
Webinar joining instructions will be sent 48 hours prior to delivery dates.

AVAILBLE DATES

19th October, 1:00pm – 3:00pm
7th December, 1:00pm – 3:00pm
29th March, 1:00pm – 3:00pm

Please note: Only register if you are due or approaching 3 years since you last attending an update. Further dates will be released to be delivered from Apr 2022 onwards.
Kind regards,
TNW Training Hubs

NEL BULLYING & HARASSMENT EDUCATION SESSIONS
2021-10-19 14:00 - 15:30, 2021-10-26 14:00 - 15:30 | MS Teams, United Kingdom
North East London Training Hubs are delighted to invite all health and care staff an opportunity to join one of three events introducing the subject of bullying and harassment in the workplace.
There is an increasing awareness of the effect bullying and harassment can have on individual, team and organisational welfare. The Chartered Institute of Personnel and Development (CIPD) has estimated that over 50% of stress cases at work involve bullying, and the increasing costs of compensation can be staggering.

The event, being facilitated by in Equilibrium, will help attendees recognise bullying at work and the actions that should be taken to stop it and prevent its recurrence. The event will also cover responsibilities of all those involved, together with actions which should be taken if you believe you are being bullied or harrassed.

Palliative Care: Practical principles of palliative care for Practice Nurses 6.5 CPD credits
2021-10-21 09:30 - 16:00 | Online Session, United Kingdom
You will be able to describe factors that indicate deterioration and dying, describe the benefits of discussing future planning (advance care planning), describe some approaches and paperwork to support such conversations, state the truths and myths around DNA CPR paperwork, state the principles of holistic assessments, describe some practical approaches to cancer care reviews, list some of the benefits a palliative care approach can bring to individuals.

Travel Health Training for beginners: Registrants must attend day 1 AND day 2 12 CPD credits
2021-10-21 10:00 - 16:00 | Online Session, United Kingdom
This course aims to provide training on many topics, including covid-19 and travel, risk assessment, travel vaccines, non-vaccine preventable illnesses, malaria, professional issues, and the latest developments in travel health. The course length and framework of topics is as per the recommendations in the RCPSG Good Practice Guidance for Providing a Travel Health Service https://rcpsg.ac.uk/travel-medicine/good-practice-guidance-for-providing-a-travel-health-service(Page 16)

NEL LOW CALORIE DIET PILOT INFORMATION SESSION
2021-10-21 13:00 - 13:30 | Online Session, United Kingdom
Xyla Health and Wellbeing are the provider of the new NHS Low Calorie Diet Programme in North East London. This programme is an innovative and free service for people with Type 2 diabetes. Patients will receive 12 months of support covering behaviour change, nutrition and moving more. The sessions are designed to improve knowledge of Type 2 diabetes, live a healthier lifestyle, achieve weight loss, and remission of Type 2 diabetes. As part of the programme patients will complete 12 weeks of total diet replacement, with soups and shakes.
Xyla Health and Wellbeing are running an information session that will last 30 minutes and will cover the following:

Introduction to the NHS Low Calorie Diet Programme
The support patients will receive on the programme
Eligibility criteria and referral process
Current patient stories
Q & A

If you are interested in finding out more and how your patients could access this service, please register to attend.
TARGET AUDIENCE
Please note that as this is a pilot programme this session is only open to practices who are a currently part of the pilot this includes all practices from Tower Hamlets, Newham & Waltham Forest and a select number of practices within City & Hackney & Barking, Havering and Redbridge.

NEWHAM PRACTICE COUNCIL
2021-10-22 12:30 - 14:00 | MS Teams, United Kingdom
Dear Health and Social Care Colleagues,
Please do join this month’s Practice Council Webinar; it is really important to highlight challenges and find solutions to ensure best patient care.

AGENDA
A full agenda will be shared closer to the meeting date.

If you have any agenda items you would like to be included in future or questions that you would like to submit in advance please email them to nelondon.newhamtraininghub@nhs.net

Meeting Chairs: Dr Muhammad Naqvi, Newham CCG Chair and GP & Dr Rima Vaid, Newham CCG Deputy Chair

Target Audience: All health and social care colleagues.

NEWHAM PRACTICE COUNCIL
2021-10-22 12:30 - 14:00 | Online Session, United Kingdom
Dear Health and Social Care Colleagues,
Please do join this month’s Practice Council Webinar; it is really important to highlight challenges and find solutions to ensure best patient care.

AGENDA

12:30 – 12:35: Welcome & Introductions – Dr Muhammad Naqvi, Newham CCG Chair and GP
12:35 – 13:05: Primary Care Post Newham CCG – Dr Muhammad Naqvi, Newham CCG Chair and GP
13:05 – 13:20: Update from Transition Director – Siobhan Harper, Director of Transition, TNW ICS
13:20 – 13:35: Primary Care & Covax Update – William Cunningham-Davis, Director of Primary Care Transformation, TNW & Jenny Mazarelo, Deputy Director of Primary Care Transformation, TNW
13:35 – 13:50: Borough Partnership Update – Dr Muhammad Naqvi, Newham CCG Chair and GP
13:50 – 14:00: Active Signposting – Joseph Kallarackal, Digital First Total Triage Joint Project Lead,
13:45 – 14:00: AOB & Close – Dr Muhammad Naqvi, Newham CCG Chair and GP

FURTHER INFORMATION
Please CLICK HERE for information and details on the North East London integrated care system System development plan.

Meeting Chairs: Dr Muhammad Naqvi, Newham CCG Chair and GP & Dr Rima Vaid, Newham CCG Deputy Chair

Target Audience: All health and social care colleagues.

If you have any agenda items you would like to be included in future or questions that you would like to submit in advance please email them to nelondon.newhamtraininghub@nhs.net

NW MOS Educational Session 2: Using the MedOptimise system to record Oral Nutritional supplements/Nutrition reviews
2021-10-29 12:30 - 13:30 | MS Teams, United Kingdom
The session will focus on utilising the MedOptimise software to record clinical patient reviews for
TNW Medicines Optimisation Team have organised a briefing and those adult patients prescribed oral nutritional supplements and follows the last session where the
dietitian presented how these patients should be reviewed. demonstration
Sean Mackey, Pharmacist and Director for MedOptimise will be go through the recording process of the system and also answer questions regarding the use of MedOptimise. Sean previously provided short training videos to support the use of the system which are available on the practice portal to view prior to the session.
Practices are advised to watch the videos prior to the session to support your understanding of the system.

Please determine the most appropriate member of the team to attend the session. All sessions will be recorded and available to access via the practice portal.
Practices are reminded to attend at least 2 education sessions/webinars relevant to medicines optimisation scheme and submit action plans
TNW Medicines Optimisation Team,
NHS North East London Clinical Commissioning Group, TNW Integrated Care Partnership and North East London Health and Care Partnership
Secure generic email: nelondon.tnwmedicinesoptimisation@nhs.net

RESPIRATORY SYNCYTIAL VIRUS (RSV) - TEACHING & RESOURCES
2021-11-05 12:00 - 13:00 | MS Teams, United Kingdom
Newham Training Hub is pleased to invite you to attend a session to support you with the upcoming RSV surge on Friday 5th November at 12pm.
This session will cover:

Reminder on the assessment and key history and red flags for RSV
When and where to refer – also any contact information for advice for borderline cases / general advice
How to use the infant pulse oximeters
Questions

Speaker: Dr Susan Liebeschuetz – Paediatrician, Newham University Hospital & Mile End Hospital
RESOURCESs
Please click the links below to access useful resources:

Bronchiolitis for primary care
More than just a snuffly nose – the first part is for GP’s
How to spot a sick child (9mins)
Package of new resources from e learning for health for the predicted respiratory surge
NICE Guidance
Royal College of paediatrics and child health management for Bronchiolitis

TNW Long Covid Educational Forum
2021-11-05 12:00 - 14:00 | MS Teams, United Kingdom
This event will provide information regarding the role and responsibilities of the Long Covid service, the role of the GP and the referral pathway.
The forum will review the common symptoms of Post-Covid Syndrome encountered by the service and the investigations required in Primary Care. The use of case studies will highlight important red flag symptoms and facilitate discussion regarding management options.
Learning outcomes:

Common symptoms of Long Covid and investigations required in Primary Care
The role of the Long Covid service
The role of the GP

NEWHAM UPDATE ON STIs WITH FOCUS ON HIV
2021-11-05 13:30 - 15:30 | Online Session, United Kingdom
DESCRIPTION
Newham Training Hub is pleased to invite you to attend this session on Friday 5th November at 13:30pm.
This session will provide an update on sexual health with a focus on HIV prevention, diagnosis and treatment including the role of General Practice in these areas. Other key issues in sexual health will be discussed and up to date details of current service provision by Barts Health All East Integrated Sexual Health services will be provided.
LEARNING OBJECTIVES

Be aware of the current service provision by:

All East Specialist Integrated Sexual Health service
Barts Health HIV service

Be aware of the use of the e-service (Sexual Health London) and which patients to refer
Know what is in the GP Sexual Health & Contraception enhanced service contract in relation to testing for HIV
Know how to refer someone newly diagnosed with HIV
Know about current issues in relation to HIV prevention, diagnosis and care including:

Pre-Exposure Prophylaxis for HIV infection (PrEP) & how to access it
The impact of late diagnosis of HIV & how General Practice can help to reduce this
Update on HIV treatment and care

Be aware of the following issues in sexual health:

Shigella as an STI
Congenital syphilis
STIs and anti-microbial resistance

Know about the Sexual Health & HIV All East Research (SHARE) Collaborative and its work investigating the inequalities that lead to poor sexual health & HIV

Newham Training Hub Practice Nurse & HCA Forum
2021-11-11 13:00 - 15:00 | MS Teams, United Kingdom
Come and join Newham Training Hub joint Practice Nurse and HCA forum on Thursday 14th October from 1pm – 3pm.

If you would like to be invited to this forum please contact Nazeem.Francis@communitymatters.co.uk

Coaching for Health Training (11th & 25th November)
2021-11-11 13:00 - 16:00 | Online Session, United Kingdom
The course runs over 2 Half Days and will cover:
An introduction to a coaching approach for behavioural change
Coaching skills for building openness, trust and willingness
Frameworks for structuring brief health coaching interventions
Setting effective goals with patients that encourage self-care
Patient-centred management planning techniques
Challenging skills and working with barriers and resistance to change
Course dates
This is a 2x half day course and participants must attend both days
To book a place email Monica Cabey monica.cabey@nhs.net

TNW SHAPES TOOLKIT COURSE
2021-11-11 13:30 - 17:00 | Online Session, United Kingdom
DESCRIPTION
Dr Rachel Morris, host of the You Are Not A Frog podcast, and GP turned Executive and Team Coach who knows what it’s like to work in the high stress environment of the NHS and feel overwhelmed with work, will be delivering 2 half day workshops focused on Resilience and burnout, fully focussed on helping you survive and thrive, whether on the frontline or working virtually.
(You Are Not A Frog podcast https://youarenotafrog.com)
The Shapes Toolkit Programme is especially for busy healthcare professionals who are under immense pressure in their work and is fully focussed on helping you survive and thrive, whether on the frontline or working virtually. The Shapes Toolkit will help you to:

Prioritise your time and workload
Recognise when you are heading towards burnout
Increase your own wellbeing
Identify and change the things that cause you stress at work
Change your reaction to stressful events
Have better conversations with your team
Take control of things that you can control
Identify when you are stuck in unhelpful patterns of behaviour, taking the ‘victim’ mentality
Take control of your own career development

Please note you are required to attend both sessions/dates once registered.
TARET AUDIENCE
This programme is suitable for:

GPs and other healthcare professionals who need to develop their own personalsustainability and resilience and increase their impact and influence
Nurses, Physios, Physician’s Associates, Pharmacists and Paramedics who are new totheir role and want to thrive in their work through the new ways of working
Practice Managers, Senior Admin staff, and other allied health professionals who mayhave significant levels of responsibility
Staff who are struggling with their personal resilience and are at risk of leavingGeneral Practice
Healthcare professionals who find themselves having to step up into a new leadershiprole or take on additional responsibility
Healthcare professionals who want to stay resilient through the new ways of working
Staff who want to thrive in their work and enjoy what they do again

Long Term Conditions: How to deliver a good virtual consultation in LTC's (Asthma/COPD) 1 CPD credit
2021-11-16 13:00 - 14:00
Using case studies to have an interactive session regarding how to conduct an effective telephone or video consultation for LTC. Each LTC will have one session.

NEL LAUNCH OF LONG COVID COMMUNITY OF PRACTICE
2021-11-16 13:00 - 14:00 | Online Session, United Kingdom
Developing a long COVID community of practice
We are setting up a community of practice to support any health and care professional working with patients who are living with Long COVID in north east London.
The aim is to provide training and guidance, and to create a network of support to help improve knowledge and skills of those managing Long COVID in any care setting and reduce variation in care.
The NEL Long Covid Community of Practice will aim to:

enable collaboration across NEL with consistent messaging considering local pathways
enable continuous learning
share and build better practice
influence the ongoing development of the education modules
create a support network, enabling access to expertise.

We will be launching the community of practice via an online event from 1pm to 2pmon Tuesday 16th November. This will include an overview of Long COVID in North East London and a look ahead to the training and support we will be providing. Please register on our community of practice web page.
Long COVID training needs survey
We would like to get an understanding of the type of training you need to help you support patients with long COVID. This includes what content you need and how you would like to access it.
Please complete our short training needs survey, which should take around five minutes to complete. The deadline for completing this is Friday 5 November 2021.
You can access the survey here.
We will share the results with you at our community of practice launch event on 16th November and they will also be made available online after this date.
