KeepingWellNEL - Leadership support circles
2023-03-07 12:00 - 13:00, 2023-03-15 13:00 - 14:00 (Europe/London) | Online Session, United Kingdom
A series of short, themed online sessions based on 10 principles for leading compassionately.
Managers, we are here to support your career goals! Sign up to our series of Leadership support circles to support your leadership development here. Come together with other people managers from across the health and care industry and share, support and learn from each other.
What is a Leadership Support Circle?
Leadership support circles offer time and reflective safe space for those with responsibility for managing others through:
Short, themed and interactive online sessions based on 10 evidence-based principles for Leading Compassionately
A multi-disciplinary, interactive space for people managers at all levels to come together, share their experiences and be heard
Signposting access to evidence-based guidance, tools and coaching and mentoring support to line managers and leaders
BOOK YOUR PLACE
26th January, 12:00 – 13:00, Look after yourself
31st January, 13:00 – 14:00, Speaking candidly and compassionately
8th February, 14:00 – 15:00, Setting the emotional tone
16th February, 12:00 – 13:00, Encourage everyone to talk
24th February, 13:00 – 14:00, Look out for your team
27th February, 14:00 – 15:00, Be inclusive in the way you lead
7th March, 12:00 – 13:00, Maintain routines
15th March, 13:00 – 14:00, Give yourself space to make the right call
23rd March, 14:00 – 15:00, Create safe spaces
31st March, 12:00 – 13:00, Acknowledge the hurt

Putting SDM into action - Year of Care training for diabetes network
2023-03-09 09:00 - 13:00 | Online Session, United Kingdom
9 March 9am-1pm *Part 1
19 April 1pm-5pm *Part 2

About this event
The approach taken will focus on how to embed changes which encompass:
1. Tools and systems that support people to work in partnership and to have the right information and support at the right time for the best decision.
2. Clinician skills and values: using core and more advanced communication skills to enable people to articulate what matters to them and work out the impact of these in health options, decisions and plans.
The training is delivered in 2 parts, please choose a date for part 1 and a date for part 2.
During this training we will:
• Consider the philosophy, benefits and components of SDM
• Work out what the key SDM ‘moments’ are in your service
• Make plans to put in place practical changes to how things are done to embed SDM into your pathways and patient journeys
• See, practice and reflect upon the consultation skills involved in SDM

Part 1 – What do we mean by Shared Decision Making?

Part 2 – The Shared Decision Making Consultation

To introduce the whole team to the rationale for SDM and clarify current ideas and understanding.
To explore the overall principles that underpin SDM and think about the process of making a decision and how we support meaningful involvement in decision making.
To think about how we discuss risk in a meaningful way
To consider current patient pathways and which decision making areas you wish to focus on as an individual or team.

To reflect upon the philosophy and values that underpin a SDM approach.
To consider the consultations skills involved in SDM and have a go at scenarios using the skills outlined.
To continue to work with your team on SDM in the patient pathway/journey and an initial improvement that you will work on.
To give teams time to do some thinking about pathways, resources and planning.

Supporting Those Bereaved Through Suicide
2023-03-09 09:30 - 12:30, 2023-03-15 13:30 - 16:30
East London Health and Care Partnership invite all public and voluntary sector organisations to participate in this half day workshop to improve knowledge, skills and understanding in supporting those bereaved through suicide.
The partnership are working with Rosedale Training, to deliver these workshops. Previous attendees to this training demonstrated a real desire to make a real difference to the suicide statistics and better help and support those who have been bereaved through suicide.
Aims of the training will be;
• For delegates to feel confident supporting those who have been bereaved through Suicide
• To be able to use appropriate language.
• Understand what may and may not be helpful.
• Be familiar and confident using The Help Is at Hand book.
• Be able to signpost to other organisations who offer specialist support if required.
You will be required to provide a postal address for learning materials to be sent to you
Note, although the workshop is funded, there will be DNA charge enforced if you fail to turn up following booking.

NEL Practice Manager training: Road Map for Managing Complaints (3.5 hours)
2023-03-09 09:30 - 13:00 | Online Session, United Kingdom
Audience: Practice Management
The purpose of the session is to remind delegates of their Practices obligations under the NHS complaints regulations of 2009 as well as the NHS constitution.
In addition to giving delegates a practical appreciation of how to meet the “my expectations “principle which is the basis of the Care Quality Commission’s(CQC) key lines of enquiry during Practice inspections.
There will be opportunities for reflection and peer-to-peer learning
All delegates will be able to download a certificate of attendance
The topics that will be covered include; • Welcome, introductions and objectives • Understand what Practices obligations are under the 2009 Regulations o Duties o 2 stage procedure ▪ Local Resolution ▪ Parliamentary & Health Service Ombudsman • Complaints & the NHS Constitution • Duty of candour – what that means • CQC Lines of enquiry and the “my expectations” principle o Considering making a complaint o Making a complaint o Staying Informed o Receiving Outcomes o Reflecting on the experience • Review a number of case studies • Complete action plan
Course Provider: First Practice Management
REGISTER A PLACE

Through the Eyes Of (TTEO)’: Discovering a unique perspective through Virtual Reality (VR) – Understanding Anxiety Disorders (face to face delivery)
2023-03-09 10:00 - 13:00 | Bernie Cameron Centre, 32 Merchant St, London, E3 4LX, United Kingdom
Cohort 1: Tuesday 7th February 2023, 1000 – 1300
Bernie Cameron Community Centre, 32 Merchant St, Bow,
London, E3 4LX CLICK HERE to register

Cohort 2: Thursday 9th March 2023, 1000 – 1300
Barking Enterprise Centres CIC, 50 Cambridge Rd, London IG11 8FG
CLICK HERE to register
This course will focus on Anxiety Disorders, and has been designed to help build empathy, reduce stigma and discrimination, and increase understanding. It will give you the opportunity to see through the eyes of someone with an anxiety disorder. This will provide you with a unique training experience where you can go on to learn about different anxiety disorders with the added insight and understanding of having stepped into that person’s shoes and shared their experience first hand.
Some of the areas covered will include:
• What is Anxiety
• Signs and Symptoms of Anxiety
• Different types of Anxiety Disorder
• Prevalence of Anxiety
• Mental Health in the Workplace
• How to support someone with Anxiety
• Self-Care

NEL Admin & Reception training: Medical Terminology: Advanced (3 hours)
2023-03-09 12:30 - 16:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
Virtual workshop for those who have the undertaken the Introduction to Medical Terminology who have a good understanding of the component parts of medical terminology. Use of a standard set of terms and phrase is critical for clinical and non-clinical healthcare professionals in order to enable universally consistent communications within the practice and across the Primary Care Network and the wider health services. The use of standardised medical terminology also helps improve the quality of patient care by ensuring that the same words will always mean the same things to all medical employees.
All participants will be able to apply the learning to every-day situations back in the practice. The workshop builds on the skills of the administration, clerical and clinical support staff and will enhance their understanding of medical terminology. It provides a continuation of the professional development for staff working in a clinical environment such as HCAs, physiotherapy assistants, assistant practice managers, practice pharmacy assistants, and those responsible for clinical coding etc. Participants will further enhance their confidence, their communication skills and service delivery. Patients and their carers can also benefit from enhanced knowledge and insight of the relevant medical terminology.
Learning Outcomes Participants will expand their knowledge of abbreviations, root words, suffixes & prefixes and will develop their understanding into a wider-range of diseases, physiology, anatomy and all of the bodies systems. The objectives of the course are to enable delegates to be able to: • Consolidate their knowledge of medical terminology • Understanding at an advanced level the meaning of medical prefixes & suffixes • Understand diseases and medical conditions • Be able to apply terminology in the right context • State the meaning of medical prefixes and suffixes at an advanced level • Identify medical terminology, root words & basic anatomy relating to: ➢ Vital Organs ➢ Skeletal system ➢ Skin and Dermatology ➢ Gynaecology ➢ Paediatrics ➢ Nervous system ➢ Cardiology ➢ Oncology ➢ Other diseases
Course delivered by Practice Manager Association
REGISTER A PLACE

‘Through the Eyes Of (TTEO)’: Discovering a unique perspective through Virtual Reality (VR) – Understanding Psychosis(face to face delivery)
2023-03-09 14:00 - 17:00 | Bernie Cameron Centre, 32 Merchant St, London, E3 4LX, United Kingdom
Cohort 1: Tuesday 7th February 2023, 1400 – 1700
Bernie Cameron Community Centre, 32 Merchant St, Bow,
London, E3 4LX CLICK HERE to register

Cohort 2: Thursday 9th March 2023, 1400 – 1700
Barking Enterprise Centres CIC, 50 Cambridge Rd, London
IG11 8FG CLICK HERE to register

This course has been designed to help build empathy, reduce stigma and discrimination, and increase understanding. It will give you the opportunity to see through the eyes of someone with Schizophrenia experiencing a psychotic episode. This will provide you with a unique training experience where you can go on to learn about different psychotic disorders with the added insight and understanding of having stepped into that person’s shoes and shared their experience first hand.
Some of the areas covered in this course will include:
• What is Psychosis
• Different types of Psychotic Disorders
• Signs and Symptoms of Psychosis
• Risk Factors for Psychosis
• Prevalence of Psychosis
• How to support someone experiencing Psychosis
• Self-Care

Foundations in Motivational Interviewing (MI): “Exploring Motivation and Facilitating Change”
2023-03-10 09:30 - 14:30 | Online Session, United Kingdom
(delivered across multiple dates/formats) – funded for NEL staff
Delivery led by Sophie Dissanayake, Learning and Development Practitioner & MI Trainer (MINT network trainer)
Motivational Interviewing (MI) is a person-centred counselling style for addressing the common problem of ambivalence about change. North East London Training Hubs have funded limited places for local Health and Social Care workforce to access these courses. The programme will introduce, evidence-based skills and strategies to 1) explore people’s ambivalence to change health damaging behaviours and 2) facilitate positive lifestyle change
The course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course participants will feel able to start using Motivational Interviewing (MI) in their work settings. The course (equivalent to two days) introduces participants to the theory, spirit and principles in using MI to help people make positive change. The training will use a range of methods including didactic teaching, live demonstrations through role play with professional actors, audio, video and coaching. The training will aim to create a curiosity to learn more and develop practice. This course delivery team will include a member of the Motivational Interviewing Network of Trainers (MINT) who has worked and trained across a wide range of settings.
The course is valued at £200pp, and this is funded by the Training Hub. It is also CPD accredited and certificates will only be issued following completion of the training. Participants must fully attend all parts of the course and ensure you have a working microphone and camera. Late comers will not be allowed entry. The below cohorts are being delivered via Zoom platform, and learners should ensure device and network enables this prior to registering. Joining instruction will be circulated 48 hours prior to the delivery dates.
Please click on the date set below to register your place
Cohort 1
Day 1: Thursday 23rd February 2023, 0930-1300 | Day 2: Thursday 2nd March 2023, 0930-1300 | Day 3: Thursday 9th March 2023, 0930-1300 | Day 4: Thursday 16th March 2023, 0930-1300
Cohort 2
DAY 1: Friday 10th March 2023, 0930-1430 | Day 2: Friday 17th March 2023, 0930-1430 | Day 3: Friday 27th March 2023, 0930-1430
Cohort 3
Day 1: Thursday 20th April 2023, 1300-1630 | Day 2: Thursday 27th April 2023, 1300-1630 | Day 3: Thursday 4th May 2023, 1300-1630 | Day 4: Thursday 11th May 2023, 1300-1630
Cohort 4
Day 1: Wednesday 3rd May 2023, 0930-1430 | Day 2: Wednesday 10th May 2023, 0930-1430 | Day 3: Wednesday 17th May 2023, 0930-1430

** FULL ATTENDANCE REQUIRED AT ALL SESSIONS**
What previous attendees have feedback:
‘This training is perfect for my role -in facilitating new assessments and I am thankful for participating in MI training’
‘Really enjoyed this course. Reflection on own practice – a lot of thought provoking areas that i need to change. e.g. using more open questions compared to closed’
‘Mindful communication, person centred, empathetic.. all of the MI techniques and the spirit! All of the training was helpful, particularly as it was very interactive. Breakout rooms were helpful’
Places are limited please book early to avoid disappointment!

BMJ Best Practice training session
2023-03-10 11:00 - 11:30 | Online Session, United Kingdom
Book a BMJ Best Practice training session
These training sessions are designed to demonstrate the use of BMJ Best Practice, an online clinical decision support tool, to answer clinical questions and support decision making at the point of care.
The sessions will also cover how you can access BMJ Best Practice via BMJ Best Practice app and desktop icon. This will help clinicians to follow best practice, improve patient outcomes and reduce quality variation. ​
Book a session
Wednesday, 22 Feb 2023, 13:00 – 13:30 | Click here to book
Friday, 24 Feb 2023, 15:00 – 15:30 | Click here to book
Friday, 10 Mar 2023, 11:00 – 11:30 | Click here to book
Other scheduled training sessions

Introducing NHS OpenAthens for primary care – sign up for your account: click here to book
Finding journal articles: click here to book
Finding the evidence (using Medline, Embase, CINHAL): click here to book
Introduction to Critical Appraisal: click here to book

For more information, contact Sherin Francis, NEL Primary Care Knowledge Specialist at nelpcks@nelft.nhs.uk

TRiM Training- Train to support your team
2023-03-13 09:00 - 17:00 | Online Session, United Kingdom
Next course: 13 and 14 MarchDo you face traumatic events at work? Or are you interested in supporting colleagues who do?Train to become a Trauma risk Management (TRiM) Practitioner over a 2 day course and spot signs of distress in people that may otherwise go unnoticed.
The two day training course runs from 9am-5pm each day online. The dates for upcoming TRiM courses are as follows. Places will be offered on a first come first served so please apply early to secure your preferred date. If you are successful in securing a place, you will commit to attending both days of the training on the selected dates.
Book your training space here: https://keepingwellnel.nhs.uk/support-available/for-teams/trim/

NEL Staff webinar: Having a Happy and Healthy Ramadan
2023-03-13 13:00 - 14:00 | Online Session, United Kingdom
Presentation by: Dr Osman Bhatti

Monday 13th March 2023, 1pm – 2pm
CLICK HERE to register
NEL Training Hub invites Health and Social Care staff working across North East London who plan to fast in the month of Ramadan to a presentation and discussion on staying healthy during Ramadan.

Controlling your blood sugar and food cravings
Types of food that can make fasting easier
Tips for starting the fast
Best way to open your fast
How exercise and sleep are important when fasting

Session will be recorded and available for viewing later

NEWHAM PERSONALISED CARE COMMUNITY OF PRACTICE
2023-03-13 13:00 - 15:00 | Online Session, United Kingdom
DESCRIPTION
Social Prescribing is a way for local agencies to refer people to a social prescriber or those in a similar role. Social Prescribers give people time, focusing on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. They connect people to community groups and statutory services for practical and emotional support.
If this sounds like something you do in your role, then please come and join our community of practice online forum.

AGENDA

13:05 – 13:10: Welcome and Introductions – Forum Co-chairs: Katy Szita, Lead Social Prescriber NW2 PCN and Augusta Adu, Senior Social Prescriber Link Worker, South One Primary Care Network
13:10 – 13:15: Social Welfare Alliance Training Update – Helena Taylor, Senior Advisor, LBN Public Health
13:15 – 13:30: Joy/Well Newham Directory Implementation Update –Sophie Blow, Well Newham Digital Programme Manager, Public Health, London Borough of Newham
13:30 – 13:55: Personalised Care Research Project Update – Ysabella Hawkings, Ysabella Hawkings, Lead for Health Promotion/Comms, COVID Vaccinations, Workforce Wellbeing & Well Newham Programme Manager
13:55 – 14:00: Comfort Break
14:00 – 14:10: Cycle Sisters – Nasim Hafezi – Ride Leader, Cycle Sisters
14:10 – 14:25: Newham ASC Occupational Therapy Team Support – Nikki Gould, Team Leader, Newham ASC Occupational Therapy Team
14:25 – 14:40: RVS Regional Relationship Manager, Check in & Chat Relaunch – Angela Sims, Regional Relationship Manager – London and the South West, Royal Voluntary Service
14:40 – 14:50: Closing comments – Forum Co-chairs: Katy Szita, Lead Social Prescriber NW2 PCN and Augusta Adu, Senior Social Prescriber Link Worker, South One Primary Care Network

WHAT WILL YOU DO IN THE FORUM?

Learning
Networking
Sharing good practice

This is a chance to meet and talk to various One Newham organisations, find out what resources and training are available to support you in your role and build your community of practice together.

TARGET AUDIENCE
Social prescribers, community link workers, care navigators, ELFT community connectors and anyone who has elements of prescribing in their role or are interested in the role.

London's Enhancing Generalist Skills Celebration Day
2023-03-14 09:00 - 17:00 | The Wesley Hotel, The Wesley Hotel, London, United Kingdom
The Enhancing Generalist Skills (Enhance) celebration day is a one day conference in which themes integral to the programme are showcased through keynote speeches and interactive workshops: health inequalities, the ethics of deprivation medicine, evidence based medicine and an exploration of generalism. Trainees will have a chance to present quality improvement projects within these areas. It is an opportunity to network with others who are working in related areas. The London Enhance programme is being opened up to multiprofessional delegates from April, so all clinicians, educators and policy makers are welcome to attend. Places are limited to 100, allocated on a first come basis.
For more information and to register, please email: enhance.london@hee.nhs.uk

NEL Admin & Reception training: Confidentiality in General Practice (3.5 Hours)
2023-03-14 09:30 - 13:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
This workshop is designed to provide delegates with the knowledge they require to ensure confidentiality in a general practice setting. The workshop will give them an understanding of the key guidance and legislation as well as practical ways in which confidentiality should be maintained.
The workshop will use common scenarios and examples to examine the risks and the appropriate actions that should be taken. Delegates will conclude with an action plan to clarify the key improvements or changes that need to be implemented.
The topics that will be covered include; • Confidentiality in general practice: why is it important? • The Guidance • The Data Protection Act 2018 • Caldicott • Other NHS guidance • Identifying the confidentiality risks • Conversations • Patients Viewing Information • Telephone • Transmitting information • Access and disclosure of information • To the Patient • To Third Parties • Within the NHS • Confidentiality code of conduct: the standards required • Security in practice: protecting confidential information • Questions & action planning
Course Provider: First Practice Management
REGISTER A PLACE

Foundations in Motivational Interviewing
2023-03-15 09:30 - 16:30 | Online and Face to face
“Exploring Motivation and Facilitating Change”

Motivational Interviewing (MI) is a person-centred counselling style for addressing the common problem of ambivalence about change. Course is currently only delivered online.

The course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course participants will feel able to start using Motivational Interviewing (MI) in their work settings.
Please note, MI does not have an evidence base for working with people with significant learning difficulties.
The two day (or equivalent to) course introduces participants to the theory, spirit and principles in using MI to help people make positive change. The training will use a range of methods including didactic teaching, live demonstrations, audio, video and coaching. The training will aim to create a curiosity to learn more and develop practice.
This course will be delivered by a member of the Motivational Interviewing Network of Trainers (MINT) who has worked and trained across a wide range of settings. Attendees must fully attend both days of the course. We also invite all attendees to practice forums post 6 months of attending the course.

Learning outcomes

The aim of the 2 day (or equivalent to) programme aims to equip delegates to:

Understand Motivational Interviewing (MI) skills and processes involved in how people change behaviour
Practice core communication skills
Understand and practice responding to change talk and sustain talk
Exchanging information
Developing a change plan
Integrating skills into current practice

Who is the course for?

The course is aimed at any professional working with adults, young people, children or families, where behavioural or attitudinal change is needed or desired. The course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course, participants will feel able to start using MI in their work settings.
This course is also suitable as a refresher/update for people who trained in MI some time ago. We do not recommend anybody who has has attended MI training in the last 3 years to attend this.

How this the course delivered?

These courses will be delivered using Zoom. This is very easy and safe to use regardless of your level of IT skill.
You will need a device with a microphone and camera together with a suitably fast internet connection. Although mobile devices and tablets can be used, we recommend the use of laptop or desktop PC for the best experience. Some devices provided by employers may have restrictions in place. Please use this test link (https://zoom.us/test) to check your set up before booking.
You will be sent joining instructions including all the necessary login links, passwords and guidance on how to use the relevant functionality 48 hours prior the course start date.
Should you have any concerns about the accessibility of remote delivery please contact us at thccg.cepn@nhs.net to discuss how we can best help you.

Course fee

The course costs £200 PP regardless of mode of delivery.
There are currently limited number of funded places available for health and social care staff working in the London Boroughs of Barking & Dagenham, City & Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest. Please note booking a funded place and not turning up will incur a £200 charge.

Dates and how to apply

Below are the current course dates. please click on the course date you wish to attend to book your place. We now offer the training in 3 different formats;

2 days face to face,
3 short days virtually
4 half days virtually

Registration will be completed via Eventbrite. Delegates must attend all the date

FACE TO FACE- DAY 1: Wednesday 28th September 2022, 09:30- 16:30. Day 2 Wednesday 5th October 2022 09:30-16:30. Must attend both dates
VIRTUAL EVENT- Day 1: Thursday 27th October 2022, 1300-1630 Day 2: Thursday 3rd November 2022, 1300-1630 Day 3: Thursday 10th November 2022, 1300-1630 Day 4: Thursday 17th November 2022, 1300-1630. Must attend all four days
VIRTUAL EVENT- DAY 1: Tuesday 22nd November 2022, 0930-1430 Day 2: Tuesday 29th November 2022, 0930-1430 Day 3: Tuesday 6th December 2022, 0930-1430 Must attend all three day
VIRTUAL EVENT- Day 1: Thursday 23rd February 2023, 0930-1300 Day 2: Thursday 2nd March 2023, 0930-1300 Day 3: Thursday 9th March 2023, 0930-1300 Day 4: Thursday 16th March 2023, 0930-1300 Must attend all four days
FACE TO FACE- Day 1: Wednesday 15th March 2023, 0930-1630 Day 2: Wednesday 22nd March 2023, 0930-1630 Must attend both days

* IF COURSE FULLY SUBSCRIBED CLICK ON ONE ONE OF THE DATES ABOVE AND ADD NAME TO WAITING LIST

Community Pharmacy Blood Pressure Check service
2023-03-15 12:30 - 13:30 | Online Session, United Kingdom
Speakers:
Wai Lun (Eric) Chu | Senior Prescribing Advisor, Medicines Optimisation Team
Dalveer Singh Johal |Pharmacy Services Manager | NEL LPC
Learning Outcomes:

A presentation with an overview of the service – explaining both referrals from surgeries and how patients are being identified in community pharmacies.
A run through (with screenshots) of how to refer a patient.
A chance to ask questions about the service and how this will work practically across NEL.

Book Here

Introduction to Trans Awareness for Reception/Admin staff in General Practice
2023-03-15 13:30 - 15:15 | Online Session, United Kingdom
Wednesday 15th March, 13.30 – 15.15 | Thursday 27th April, 13.30 – 15.15
CLICK HERE TO REGISTER
NEL Training Hub are pleased to offer an introduction to Trans Awareness for Reception and Admin staff working in General Practice across North East London.
This introductory session touches on below areas to develop understanding and empathy for those interacting with Trans identities:
• Set the wider context for trans identities – how sex, gender and sexual orientation interact
• Explore key terms and uses of language
• Offer basic grounding in the legislation around the rights and responsibilities around trans identities
• Begin to explore how an organisation can ensure it is being trans-inclusive
• Provide links to a wide range of resources
About Gendered Intelligence
Gendered Intelligence are a trans led charity working directly with some 500 young trans and gender questioning people from diverse backgrounds across the course of a year, primarily through their youth groups and 1:1 mentoring services. They train widely across all settings and to date have delivered training to over 30,000 professionals. They have worked, for example, in a variety of local authority settings, educational settings including schools, colleges, universities, large international commercial organisations, arts settings, small charities, foster care / children’s home settings, CAMHS and secure mental health settings, residential clinics, as well as across the wider statutory, not-for-profit and commercial sectors. All trainers are professional trainers/facilitators who are also trans identified, and who have extensive grassroots trans community knowledge

2023-03-15 13:30 - 15:15 | Online Session, United Kingdom
North East London Training Hub are pleased to offer the above workshop open to all staff working in Health and Social Care across North East London. These are introductory workshops lasting just over an hour and half for staff who may not have any previous training or learning on Trans identities. Option of multiple dates available below. Multiple dates available, do book early!
Wednesday 15th March | Thursday 27th April | Thursday 25th May | Tuesday 13th June
The workshop will:
Set the wider context for trans identities – how sex, gender and sexual orientation interact

Explore key terms and uses of language
Offer basic grounding in the legislation around the rights and responsibilities around trans identities; the Equality Act 2010, Gender Recognition Act 2004
Begin to explore how an organisation can ensure it is being trans-inclusive
Explore scenarios relevant to your setting
Provide links to a wide range of resources

These sessions will not be recorded. Attendance certificate will only be sent to those that complete the feedback survey at the end of the workshop.
CLICK HERE TO REGISTER

Staff Recruitment & Retention in the Care Sector
2023-03-16 09:00 - 13:00 | Online Session, United Kingdom
Staff Recruitment & Retention in the Care Sector
Thursday 16th March

It’s getting harder to find – and keep – good staff. We’ll share some unusual yet proven ways to crack this conundrum!
This workshop will equip participants to:

Know exactly who their perfect care worker candidate is
Tap into secret sources of new staff in their local communities
Optimise their recruitment process to reduce wastage
Spot ‘high potential’ applicants – and avoid ‘troublemakers’
Discover 20 proven retention techniques to minimise care staff loss

Click HERE for more details and to register.

Fear of Cancer Recurrence
2023-03-16 10:30 - 12:30 | Vicarage Lane Health Centre, Vicarage Lane Health Centre, 10 Vicarage LN, London, E15 4ES, United Kingdom
NTT is working jointly with Barts Cancer & Palliative Care Psychological Services to Fear of Cancer Recurrence workshopon Thursday 16th March 10.30am-12.30pm face-to-face at Vicarage Lane Health Centre, E15 4ES. Macmillan Cancer Support service from Newham University Hospital will be supporting the workshop too.

Who is it for?The workshop is aimed at adults (18+) living, working or studying in Newham who havecompleted active cancer treatment(surgery, chemotherapy, radiotherapy) withcurative intentand are either discharged from the hospital/ under OAFU or being seen intermittently in a follow up clinic.

What can you expect and gain from the workshop?The content will focus on how it is normal to worry about cancer coming back after treatment, teaching strategies to deal with these worries and flagging up where people can go to get more advice and support if needed (eg their cancer teams, Macmillan, IAPT)

People who won’t be suitable for the workshop (exclusion criteria):People who are currently undergoing active cancer treatment (surgery, chemotherapy, radiotherapy), People with stage IV/ advanced disease,People who are receiving/ have received palliative treatment

To register for the workshop email:elft.nttworkshops@nhs.netorcomplete the registration form by clicking here– if the name of the workshop is not on the form, please select ‘Other’ and write down ‘Fear of Cancer Recurrence’.
We would really appreciate if you can help to spread the word and share the attached leaflet to appropriate colleagues, parents, students and anyone else who you think might benefit from this – we will also be sharing the workshop on our socials too

Please get in touch with Jayshree (jayshree.pithia@nhs.net) if you have any questions or queries

NEL Green Primary Care Training
2023-03-16 13:00 - 14:00 | Online Session, United Kingdom
We are pleased to invite you to attend a series of online training sessions that will teach you about the connections between climate change and subsequent pressures on primary care. The North East London ICS has developed a Green Plan, in which we committed to providing education and awareness to all primary care staff.
Join our Clinical Leads for Net Zero from Primary Care to learn about how the climate crisis is a health crisis and understand about how primary care transformation can help us reduce the NHS’s carbon footprint.
The first session takes place on 15 September and they are open to all clinical and non-clinical Primary Care colleagues working in North East London. It gives the chance for you to learn about the Greener NHS programme and for us to learn how betting engage you in delivering the Green Plan.
The dates and themes are:
2022

15th September – Session 1: How does climate change impact on Primary Care?
20th October – Session 2: Low carbon, high quality asthma care.
17th November – Session 3: Taking climate action in healthcare.
15th December – Session 4: How climate change affects North East London.

2023

19th January – Session 5: How to measure the carbon footprint in Primary Care.
16th February – Session 6: Saving money by becoming a greener NHS.
16th March – Session 7: Best of Net Zero in Primary Care.

All sessions will be recorded and uploaded to the NEL GP intranet but we encourage you to join the conversation live and attend in person.

Newham Venepuncture Training 2023
2023-03-16 13:00 - 16:30 | Online and Face to face
DESCRIPTION
ELFT NHS Trust & Newham Training Hub is excited to offer Venepuncture/Phlebotomy training to Newham Primary Care Staff. This training is appropriate as an initial training for staff in primary care settings who are required to undertake venepuncture or staff currently taking blood who are in need of an update.

The theoretical (T) part of the training is delivered virtually using Zoom.
Practical training (P) is face to face in a *booked timed 1 hour slot between listed times.
Please note that participants will need to arrange supervised practice back at their place of work before they can undertake the skill independently.

REGISTRATIONS
New to skill
For GPNs and HCSW in Newham primary care settings who are new to venepuncture and are/will be required to undertake this skill in practice. HCSWs need to have completed the care certificate. Please CLICK HERE to register.
Update only
For GPNs and HCSW who are currently proficient in taking blood and are in need of an update only please CLICK HERE to register.

TRAINING DAYS
January 2023 Dates

(T) 17/01/23 from 13:00-16:30 – Virtual via Zoom
(P) 23/01/23 from 11:00-16:30 – Face to face – pre booked 1 hour slot between these hours at East Ham Care Centre, Shrewsbury Rd, London, E7 8QP

March 2023 Dates

(T) 16/03/23 from 13:00-16:30 – Virtual via Zoom
(P) 21/03/23 from 11:00-16:30 – Face to face – pre booked 1 hour slot between these hours at East Ham Care Centre, Shrewsbury Rd, London, E7 8QP

May 2023 Dates

(T) 11/05/23 from 13:00-16:30 – Virtual via Zoom
(P) 17/05/23 from 11:00-16:30 – Face to face – pre booked 1 hour slot between these hours at East Ham Care Centre, Shrewsbury Rd, London, E7 8QP

Please note that you are required to attend the Theoretical training prior to the supervised practice.

NEL Practice Manager training: Maximising Income, Minimising Costs (3.5 hours)
2023-03-16 13:00 - 16:30 | Online Session, United Kingdom
Audience: Practice Management staff
The aim of this workshop is provide delegates with a clear understanding of how to identify and exploit potential funding opportunities whilst at the same time minimising any non-value adding cost. Delegates will be afforded the opportunity for facilitated group work where they can reflect on how well they presently exploit traditional funding streams and what innovative sources of income they could now consider.
Similarly delegates will also conduct an horizon scan to enable them to consider what could impact on their cost base into the future and how best such influences could be controlled.
Course Provider: First Practice Management
REGISTER A PLACE

Newham EMIS User Group
2023-03-17 12:30 - 14:00 | Online Session, United Kingdom
Please do join this exciting webinar led by Dr Martin Edobor, Newham GP IT Lead for the latest updates.
AGENDA
12:30 – 12:35: Welcome – Dr Martin Edobor, Newham GP IT Lead
12:35 – 12:45: Edenbridge – Dr Martin Edobor, Newham GP IT Lead
12:45 – 13:00: EMIS Update – Heather Anderson, EMIS Health
13:00 – 13:05: Thank You – Dr Bhupinder Kohli, Senior Partner First4HealthGroup
13:05 – 13:40: Automating New Patient Registrations – Raj Kohli, NHS Clinical Entrepreneur & Co-founder of Healthtech-1
13:40 – 13:50: Missing Latent TB Results – Chito Nwulu, NEL ICB Senior GP IT Facilitator
13:50 – 14:00: AOB
14:00: Close
These sessions will be held bi-monthly on the third Friday.
ADD THESE ONLINE SESSIONS TO YOUR CALENDAR

CLICK HERE TO JOIN THE ONLINE SESSION

‘Hot Topics’ GP Update
2023-03-18 09:00 - 17:00 | Coliseum Suite (Ilford), Coliseum Suite (Ilford), 300-310 High Rd, London, IG1 1QW, United Kingdom
….In North East London
Saturday 18th March 2023
Coliseum Suite (Ilford), 300-310 High Rd, IG1 1QW
North East London Training Hub are delighted to bring a face to face ‘Hot Topics’ GP Update course to East London. The course will be open for GPs providing services in the London Boroughs of Barking & Dagenham, City & Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest

Learn together with your colleagues across the patch
Validate your current knowledge and learn new nuggets of information including update on latest clinical guidance
Socialise with peers across North East London
Engage with exhibitors showcasing local services and provisions

What is included?

A full day of interactive face to face learning
A hard copy course reference book
12 months online access to the course reference book via the NB Dashboard
The KISS from NB – new and updated KISS summaries (Keep it Simple Summaries) sent to you on a monthly basis
Free access to NB Blogs and Podcasts from our expert team
Full day refreshment and a hot three course meal

How much is the course subscription? And how to register?
A contribution of only £30 is requested – this is primarily to cover the venue and food expense. The RRP for this course is £195 PP. NEL Training Hub are subsidising for all bookings made before 10th January 2023. Places are limited, do book early! Booking link below, please ensure you use your Borough promotion code below on the Eventbrite booking form
CLICK HERE TO REGISTER
The Borough promo code for all Newham GPs to qualify for your £165 discount is GPUPDATE2023N See attached flyer for instruction on how to activate the promo code on Eventbrite. Please do not share this communication further as its designed for only Newham GPs. Do register early as places are limited!
Multiple public parking spaces available around the vicinity. For queries please contact nelondonicb.traininghub@nhs.net

RETURN TO WORK SIMULATION AND COACHING SESSION
2023-03-20 13:00 - 17:00 | Online Session, United Kingdom
HAVE YOU BEEN ON LEAVE FROM EITHER YOUR GP OR TRAINEE ROLE?
Join a facilitated 4-hour session to address a your concerns around returning to clincial practice in a safe environment. The session covers:

Surgery simulations to practice your clinical knowledge and skills in managing common scenarios.
1:1 coaching to prepare you for returning to work with a trained coach, to support you before or during your return to work.

Dates:

FEB 20, Mon, 13:00 – 17:00 GMT
MAR 20, Mon, 13:00 – 17:00 GMT
APR 24, Mon, 13:00 – 17:00 BST

CLICK HERE TO REGISTER
FOR MORE INFORMATION PLEASE CONTACT MADDY.HUGHES@NHS.NET
Organised and delivered by Dr Alex Lai and his team hosted by North Central London Training Hub.
FULLY FUNDED

Understanding Disordered Eating in Adults (virtual 3 hour workshop)
2023-03-20 14:00 - 17:00 | Online Session, United Kingdom
Various dates from Feb 2023 – Mar 2023
CLICK HERE to register
This newly launched three hour course delivered virtually provides an introduction to disordered eating in adults, aiming to increase awareness and understanding. Delivered by a trainer with lived experience of eating disorders, it provides insight into the challenges associated with recovery and guidance on how to make sense of disordered eating and it’s function for the individual. The session is aimed broadly at anyone with an interest in learning more about these issues.
The following topics are included in the session:
• Grounding eating disorders in fact: addressing myths and misconceptions
• The spectrum of eating behavior and eating disorder diagnoses.
• Understanding the function of an eating disorder
• Weight stigma and its impact
• Early intervention and barriers to accessing support
• Person-centered care and support: what you can do to help
**Limited numbers apply early. Joining instructions will be send 48 hours prior to delivery date**
Trainer bio – Katharine Lazenby
Katharine Lazenby is mental health expert by experience, drawing on her lived experience of eating disorders, psychiatric treatment and hospitalization. She is currently a Project Manager at East London NHS Foundation Trust but has extensive experience as a mental health trainer within the public sector, educator and public speaker. As a visiting scholar at London Southbank University, she lectures on the lived experience of eating disorders and psychologically informed environments. She sits on the board of directors for the Design in Mental Health Network and has spoken at a number of national conferences about her lived experience of mental health care and recovery. She is passionate about the power and importance of centering lived experience in mental health education
What previous attendees have fed back:
“It was so useful to hear Katherine’s lived experience and she gave such valuable insight on how to talk about eating disorders with people who are suffering which I really appreciated.”​
“I found the information was very surprising and useful. I found the information regarding diversity particularly useful because I never considered the impact of this before.”​

NEL Admin & Reception training: Communication and Customer Service (3.5 hours)
2023-03-21 09:30 - 13:00 | Online Session, United Kingdom
Audience: Administration and Reception staff
This workshop is designed to provide delegates with the knowledge and skills they require to make a positive impact at work. The workshop will look at all aspects of communication between the practice and the patients and will cover positive communication in a variety of ways. Delegates will look at assertiveness, good telephone techniques and using positive language and body language. All of these aims to reduce the potential for communication failure and the disruption this can bring.
The topics that will be covered include; • The importance of communication • Communication barriers and breakdowns • Communication and good customer service • Positive language • The NHS Zero Tolerance campaign • Communication with the telephone • Assertiveness at work • Dealing with unhappy patients • Saying No • Assertive Body Language • Assertiveness techniques
Course Provider: First Practice Management
REGISTER A PLACE
