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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230425T093000
DTEND;TZID=Europe/London:20230425T163000
DTSTAMP:20260412T233359
CREATED:20230124T110851Z
LAST-MODIFIED:20230609T161521Z
UID:10002226-1682415000-1682440200@neltraininghub.org
SUMMARY:NEL Admin & Reception & Management training: Correspondence Management Level 3 (full day face to face)
DESCRIPTION:25th April 2023 | 22nd June 2023 \n**Click dates above to register* \nAudience: Administration\, Reception and Management staff \nBy the end of this workshop delegates will have both consolidated their learning from previous workshops and also grown their understanding of the importance\, for patient safety \,of both working to protocols and learning from experience. Delegates will not only have time to learn\, share and reflect but will also develop a personal action plan and some simple templates \nLevel 3 incorporates an on line assessment for each candidate taken in their own time at the practice. \nThe topics that will be covered include; • Welcome\, introductions and objectives • What are we doing now? • What is the required change? • What is our route map? • How to do this safely? • Managing potential risk – a 5 stage approach • The importance of Clinical Governance • GP Champion • Medico-legal considerations • How to work effectively and efficiently • The importance of protocols • What are they? • What makes a good\, safe\, effective protocol? • Knowing your limitations • Reviewing a simple protocol • The Importance of the audit cycle/feedback cycle • Who is responsible for what? • Compliance with CQC’s 5 key questions • Learning from experience and the PDSA cycle • Action Plan \nCourse Provider: First Practice Management
URL:https://neltraininghub.org/event/nel-admin-reception-training-correspondence-management-level-3-full-day-face-to-face/2023-04-25/
LOCATION:Bernie Cameron Centre\, 32 Merchant St\, London\, E3 4LX\, United Kingdom
CATEGORIES:Administrators,Practice Managers,Receptionists
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2023/01/Screenshot-2023-06-09-at-14.05.05.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230424T130000
DTEND;TZID=Europe/London:20230424T170000
DTSTAMP:20260412T233359
CREATED:20230131T115316Z
LAST-MODIFIED:20230131T115317Z
UID:10002289-1682341200-1682355600@neltraininghub.org
SUMMARY:RETURN TO WORK SIMULATION AND COACHING SESSION
DESCRIPTION:HAVE YOU BEEN ON LEAVE FROM EITHER YOUR GP OR TRAINEE ROLE? \nJoin a facilitated 4-hour session to address a your concerns around returning to clincial practice in a safe environment. The session covers: \n\nSurgery simulations to practice your clinical knowledge and skills in managing common scenarios.\n1:1 coaching to prepare you for returning to work with a trained coach\, to support you before or during your return to work.\n\nDates: \n\nFEB 20\, Mon\, 13:00 – 17:00 GMT\nMAR 20\, Mon\, 13:00 – 17:00 GMT\nAPR 24\, Mon\, 13:00 – 17:00 BST\n\nCLICK HERE TO REGISTER \nFOR MORE INFORMATION PLEASE CONTACT MADDY.HUGHES@NHS.NET \nOrganised and delivered by Dr Alex Lai and his team hosted by North Central London Training Hub. \nFULLY FUNDED
URL:https://neltraininghub.org/event/return-to-work-simulation-and-coaching-session/2023-04-24/
LOCATION:Online Session\, United Kingdom
CATEGORIES:GPs & GP Trainees,Supervisors & Educators
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230424T123000
DTEND;TZID=Europe/London:20230424T133000
DTSTAMP:20260412T233359
CREATED:20230405T132229Z
LAST-MODIFIED:20230405T132230Z
UID:10002381-1682339400-1682343000@neltraininghub.org
SUMMARY:TNW PCN/Practice Pharmacists MO Induction session
DESCRIPTION:We would like to invite all newly joined PCN and Practice Pharmacists across Tower Hamlets\, Newham and Waltham Forest to join our Medicines Optimisation induction session. \nThis would be useful as an induction to inform you how the MO team can support you; what currently resources are available for use\, but also tools that can support you on MOS\, prescribing view and improvement projects etc. \nThis would also be a very good opportunity to meet your peers across the PCNs within TNW. \nPlease circulate this to all PCNs and Practice Pharmacists who recently joined within your network. \n\nPlease join us here on the 24th April\, 12:30-13:30. \nClick here to join the meeting \n\nMany thanks. \nKind regards\, \n NEL Pharmacy and Medicines Optimisation Team \n NHS North East London \nPart of North East London Health and Care Partnership \n4th Floor | Unex Tower | 5 Station Street | London | E15 1DA
URL:https://neltraininghub.org/event/tnw-pcn-practice-pharmacists-mo-induction-session/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Clinical Pharmacists,Pharmacists
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230421T100000
DTEND;TZID=Europe/London:20230421T150000
DTSTAMP:20260412T233359
CREATED:20230405T122955Z
LAST-MODIFIED:20230405T122956Z
UID:10002380-1682071200-1682089200@neltraininghub.org
SUMMARY:Nursing and Midwifery Genomic Ambassador Masterclass: What does good genomic healthcare look like?
DESCRIPTION:21 April 2023\, 10:00am to 3:00pm\n\n\n\n\n\n\nCavendish Conference Centre\, 22 Duchess Mews\, London W1G 9DT\n\nJoin the North Thames GMS for this ‘masterclass’ designed specifically for nurses & midwives who would like to take on the genomics ambassador role in their trust.\nTopics include:\n\nThe vision for genomics in the NHS how this is being translated within nursing and midwifery\nThe outstanding genomics related work that nurses and midwives are leading across the NTGMSA region\nGaining your views on the way forward with the Ambassador Programme and Charter for Excellence Nursing & Midwifery Practice in Genomics\n\nFind out more and register: www.norththamesglh.nhs.uk/nursing-and-midwifery-genomic-ambassador-masterclass
URL:https://neltraininghub.org/event/nursing-and-midwifery-genomic-ambassador-masterclass-what-does-good-genomic-healthcare-look-like/
LOCATION:Cavendish Conference Centre\, Cavendish Conference Centre\, 22 Duchess Mews\, London\, W1G 9DT\, United Kingdom
CATEGORIES:Advanced Nurse Practitioner,Community Nurse,General Practice Nurses,Nursing Associates
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230421T093000
DTEND;TZID=Europe/London:20230421T163000
DTSTAMP:20260412T233359
CREATED:20230420T091130Z
LAST-MODIFIED:20230609T162529Z
UID:10002395-1682069400-1682094600@neltraininghub.org
SUMMARY:Newham Equity Quality Improvement Training
DESCRIPTION:Want To Change Inequity In Newham ?  \nCome along to an introduction to Quality Improvement Training session where you can learn about how to apply QI to an equity issue you are tackling. \nWhat is Quality Improvement? \nQuality Improvement is a systematic way to help you bring a group of people together to solve problems using a set of tools to make meaningful change. This course runs across one day and is in person at different venues across East London \nREGISTER HERE \nThe sessions will run over 1 day from 9.30 am – 4.30pm in person across different locations in East London. \n• Friday 21st April 2023 Venue Experiential Learning Centre ELFT  \n• Monday 22nd May 2023 Vicarage Lane Health Centre  \n• Tuesday 27th June 2023 Venue Experiential Learning Centre ELFT  \n• Wednesday 26th July 2023 Vicarage Lane Health Centre  \n• Thursday 31st August 2023 Vicarage Lane Health Centre  \n• Friday 29th September 2023 Vicarage Lane Health Centre  \n• Monday 23rd October 2023 Venue Experiential Learning Centre ELFT  \n• Tuesday 21st November 2023 Vicarage Lane Health Centre  \n• Wednesday 19th December 2023 Venue Experiential Learning Centre ELFT  \n• Thursday 25th January 2024 Venue To be confirmed  \n• Friday 23rd February 2024 Venue Experiential Learning Centre ELFT  \n• Monday 25th March 2024 Venue To be confirmed 
URL:https://neltraininghub.org/event/newham-equity-quality-improvement-training/2023-04-21/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2023/04/Screenshot-2023-06-09-at-17.22.11.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230420T143000
DTEND;TZID=Europe/London:20230420T183000
DTSTAMP:20260412T233359
CREATED:20230324T134632Z
LAST-MODIFIED:20230406T091213Z
UID:10002372-1682001000-1682015400@neltraininghub.org
SUMMARY:Newham Protected Learning Time (PLT) Sessions
DESCRIPTION:Virtual Session 1\n\n\n​Please click here to register to the session and receive a calendar invite with joining link.\n2:30 – 5:30 – Mental Health Road Show\nTarget Group: Clinical staffAgenda \n\n\n2:30 – 2:40: Introduction & Pathways Update: One page adult mental health referral pathways – update – Chair Dr John Babalol\, Associate Clinical Director Newham Mental Health ELFT\n2:40 – 3:10: Crisis Management and Services: Patients in crisis\, how to manage and who to call? How do the crisis service and home treatment team operate? Are there any alternatives? – Dr Dominic Dougall\, Clinical Director – Newham Adult Mental Health & Ed Landor\, Crisis Lead ELFT\n3:10 – 3:40: Eating Disorders: Seeing beyond Anorexia: What are the different types of eating disorders\, how is disordered eating different to eating disorder and what NEW services are available? – Dr Brian Sheeran\, Clinical Lead for Eating Disorders ELFT\n3:40 – 3:50: Break \n3:50 – 4:30: ADHD: Cases & Challenges – Dr Adetoro Adenola\, Consultant Psychiatrist – ADHD Clinic\n4:30 – 5:00: Medically Unexplained Symptoms: ‘All body pain’ – moving beyond the heatsink – Understanding medically unexplained symptoms\, what is the new diagnostic term for this and what can we do to help patients – TBC\n5:00 – 5:30: Dementia: Dementia – don’t forget! Tips on screening and referring – Dr Juliette Brown\, Consultant Psychiatrist\, Mental Health for Older Adults Team\n\n\nClick here to join the online session.\n\n\n\n\nVirtual Session 2 – Non-clinical\n\n​ \nPlease click here to register to the session and receive a calendar invite with joining link.\n2:30 – 5:30 – Telephone Triage\nTarget Group: Non-clinical staff 1. Welcome & Introductions \n2. Introduction to Telephone Triage \nThis session will introduce why Telephone Triage is a recognised tool to meet demand on clinical time and how it can increase access. Discussion will explore the benefits\, risks and limits of the approach. \n\nDefinition of Triage\nThe purpose of triage\, why do we need it – Right person\, in the right place at the right time\nUse of software\nOpening a call – introduction and confirming callers basic demographics and/or consent to speak to a relative\, friend or carer\nCommunication – Open questions\nRuling out red flags\nHistory taking\nTriage streams – Book-On-Day\, Routine GP\, ACP\, GPN\, HCSW appointments\, etc.\nClinical Appointment system – Allocation of slots\, appointment length\, red slots / urgent\, etc.\nConfirm the triage outcome with the patient\n\n3. How are you feeling? \n\nThoughts from a patient’s perspective\nThoughts from a GP practice staff perspective\n\n4. How will the Receptionists role change with Telephone Triage and Active Signposting\nSources of help receptionists will refer patients to\, including: \n\nARRS roles\nOther Healthcare professionals & services\nHow to assess urgency and prioritise referrals\nHow to deal with a red flag issue\n\n5. Clinical Perspective\nTelephone Triage from a clinical perspective presented by a clinician with lived in experience in setting up\, updating and implementing the system in practice.\n6. Receptionist Perspective\nTelephone Triage from a frontline perspective presented by a receptionist with lived in experience across multiple practices in assessing demand and prioritising need for appointments to deliver excellent patient care.\n7. Practical exercises\nThere will be interactive exercises throughout the session that will require the attendees to think about a situation that they have previously encountered and to think about how they deal with it and what they would do differently. \nThis will be based on typical scenarios found in GP Practices and will be an opportunity for participants to develop new techniques to deal with enhanced patient interactions. Emphasis will be on developing confident communication skills.\n8. Q&A – Summary \n9. Close \n\nClick here to join the online session.\n\n\n\n\n\nCOVER ARRANGEMENTS:\nIf by attending\, your practice opening offer would need to be a skeleton one\, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than by 5pm on Wednesday the 12th April.NHC will cover the telephones until 6:30pm\, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed\, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions\, etc.If you are aware of a member of your practice team who has not received the email invitation\, please advise Johanna North on Johanna.North1@nhs.net who will be happy to ensure that their details are added to the circulation list.
URL:https://neltraininghub.org/event/newham-protected-learning-time-sessions/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Supervisors & Educators,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230420T140000
DTEND;TZID=Europe/London:20230420T150000
DTSTAMP:20260412T233359
CREATED:20230316T133425Z
LAST-MODIFIED:20230316T133426Z
UID:10002363-1681999200-1682002800@neltraininghub.org
SUMMARY:The Three Main Roles in Personalised Care: Social Prescribers\, Health and Wellbeing Coaches and Care Coordinators
DESCRIPTION:What do they do? How do they work? \nHow do they help to address health inequalities? What is the ‘value-add’ and how are the roles differentiated? What is your experience of working with them? \nIn this session people working in each of these roles will give insight into their practice and how they can help your patients. \nRegister HERE
URL:https://neltraininghub.org/event/the-three-main-roles-in-personalised-care-social-prescribers-health-and-wellbeing-coaches-and-care-coordinators/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230420T130000
DTEND;TZID=Europe/London:20230420T163000
DTSTAMP:20260412T233359
CREATED:20230124T115452Z
LAST-MODIFIED:20230124T115452Z
UID:10002251-1681995600-1682008200@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Understanding the NHS (3.5 hours)
DESCRIPTION:Audience: Administration and Reception staff \nThis workshop is designed specifically for receptionists working in the primary care sector. \nThis workshop will introduce the overall receptionist programme as well as bringing delegates up to date with local and national developments within the primary care sector of the NHS. \nThe workshop will provide knowledge and information on the structure of both the local and national NHS as well as focusing on the work of the CCG and the Care Quality Commission and how services are developing. \nThe topics that will be covered include; • Welcome and Introductions • Course administration • Overview of the five module programme • The NHS: history and background • National and Local NHS Structures • Where and how services are delivered • Who’s who in the primary health care team • Who does what in the wider NHS • CQC regulation • GPs as independent contractors • Duties of a Doctor • GMS\, PMS Contracts • Quality services • Session summary and final questions • Preparation for the next session \nCourse Provider: First Practice Management \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-admin-reception-training-understanding-the-nhs-3-5-hours/2023-04-20/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230420T130000
DTEND;TZID=Europe/London:20230420T163000
DTSTAMP:20260412T233359
CREATED:20230123T160059Z
LAST-MODIFIED:20230124T165432Z
UID:10002261-1681995600-1682008200@neltraininghub.org
SUMMARY:Foundations in Motivational Interviewing (MI): “Exploring Motivation and Facilitating Change”
DESCRIPTION:(delivered across multiple dates/formats) – funded for NEL staff \nDelivery led by Sophie Dissanayake\, Learning and Development Practitioner & MI Trainer (MINT network trainer) \nMotivational Interviewing (MI) is a person-centred counselling style for addressing the common problem of ambivalence about change. North East London Training Hubs have funded limited places for local Health and Social Care workforce to access these courses. The programme will introduce\, evidence-based skills and strategies to 1) explore people’s ambivalence to change health damaging behaviours and  2) facilitate positive lifestyle change \nThe course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course participants will feel able to start using Motivational Interviewing (MI) in their work settings. The course (equivalent to two days) introduces participants to the theory\, spirit and principles in using MI to help people make positive change. The training will use a range of methods including didactic teaching\, live demonstrations through role play with professional actors\, audio\, video and coaching. The training will aim to create a curiosity to learn more and develop practice. This course delivery team will include a member of the Motivational Interviewing Network of Trainers (MINT) who has worked and trained across a wide range of settings. \nThe course is valued at £200pp\, and this is funded by the Training Hub. It is also CPD accredited and certificates will only be issued following completion of the training. Participants must fully attend all parts of the course and ensure you have a working microphone and camera. Late comers will not be allowed entry. The below cohorts are being delivered via Zoom platform\, and learners should ensure device and network enables this prior to registering. Joining instruction will be circulated 48 hours prior to the delivery dates. \nPlease click on the date set below to register your place \nCohort 1 \nDay 1: Thursday 23rd February 2023\, 0930-1300 | Day 2: Thursday 2nd March 2023\, 0930-1300 | Day 3: Thursday 9th March 2023\, 0930-1300 | Day 4: Thursday 16th March 2023\, 0930-1300 \nCohort 2 \nDAY 1: Friday 10th March 2023\, 0930-1430 | Day 2: Friday 17th March 2023\, 0930-1430 | Day 3: Friday 27th March 2023\, 0930-1430 \nCohort 3\nDay 1: Thursday 20th April 2023\, 1300-1630 | Day 2: Thursday 27th April 2023\, 1300-1630 | Day 3: Thursday 4th May 2023\, 1300-1630 | Day 4: Thursday 11th May 2023\, 1300-1630 \nCohort 4\nDay 1: Wednesday 3rd May 2023\, 0930-1430 | Day 2: Wednesday 10th May 2023\, 0930-1430 | Day 3: Wednesday 17th May 2023\, 0930-1430\n \n** FULL ATTENDANCE REQUIRED AT ALL SESSIONS** \nWhat previous attendees have feedback: \n‘This training is perfect for my role -in facilitating new assessments and I am thankful for participating in MI training’ \n‘Really enjoyed this course.  Reflection on own practice – a lot of thought provoking areas that i need to change.  e.g. using more open questions compared to closed’ \n‘Mindful communication\, person centred\, empathetic.. all of the MI techniques and the spirit! All of the training was helpful\, particularly as it was very interactive. Breakout rooms were helpful’ \nPlaces are limited please book early to avoid disappointment!
URL:https://neltraininghub.org/event/foundations-in-motivational-interviewing-mi-exploring-motivation-and-facilitating-change-2/2023-04-20/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230419T130000
DTEND;TZID=Europe/London:20230419T170000
DTSTAMP:20260412T233359
CREATED:20230105T134844Z
LAST-MODIFIED:20230105T134844Z
UID:10002104-1681909200-1681923600@neltraininghub.org
SUMMARY:Putting SDM into action - Year of Care training for diabetes network
DESCRIPTION:9 March 9am-1pm *Part 1\n19 April 1pm-5pm *Part 2\n\nAbout this event \nThe approach taken will focus on how to embed changes which encompass: \n1. Tools and systems that support people to work in partnership and to have the right information and support at the right time for the best decision. \n2. Clinician skills and values: using core and more advanced communication skills to enable people to articulate what matters to them and work out the impact of these in health options\, decisions and plans. \nThe training is delivered in 2 parts\, please choose a date for part 1 and a date for part 2. \nDuring this training we will: \n• Consider the philosophy\, benefits and components of SDM \n• Work out what the key SDM ‘moments’ are in your service \n• Make plans to put in place practical changes to how things are done to embed SDM into your pathways and patient journeys \n• See\, practice and reflect upon the consultation skills involved in SDM \n  \n\n\n\nPart 1 – What do we mean by Shared Decision Making? \n \nPart 2 – The Shared Decision Making Consultation \n \n\n\n\n\nTo introduce the whole team to the rationale for SDM and clarify current ideas and understanding.\nTo explore the overall principles that underpin SDM and think about the process of making a decision and how we support meaningful involvement in decision making.\nTo think about how we discuss risk in a meaningful way\nTo consider current patient pathways and which decision making areas you wish to focus on as an individual or team.\n\n\n\n\nTo reflect upon the philosophy and values that underpin a SDM approach.\nTo consider the consultations skills involved in SDM and have a go at scenarios using the skills outlined.\nTo continue to work with your team on SDM in the patient pathway/journey and an initial improvement that you will work on.\nTo give teams time to do some thinking about pathways\, resources and planning.
URL:https://neltraininghub.org/event/putting-sdm-into-action-year-of-care-training-for-diabetes-network/2023-04-19/
LOCATION:Online Session\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230419T130000
DTEND;TZID=Europe/London:20230419T160000
DTSTAMP:20260412T233359
CREATED:20230124T111828Z
LAST-MODIFIED:20230124T111828Z
UID:10002237-1681909200-1681920000@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Medical Terminology: An Introduction (3 hours)
DESCRIPTION:Audience: Administration and Reception staff \nThis 3-hour web workshop session is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates will be able to apply the learning to every-day situations back in the practice. \nThis session gives administration\, clerical and clinical support staff an introduction to the understanding of general medical terminology. It provides an excellent professional development opportunity for staff working in a clinical environment such as HCAs\, physiotherapy assistants\, assistant practice managers\, practice pharmacy assistants\, clinical coding etc. Participants will improve their confidence\, their communication skills and service delivery. \nLearning Outcomes • Understanding of the origins of medical terminology • Understand how medical terms are constructed • Be able to understand medical terms by breaking them down into component parts • Understand and enjoy your job a little bit more… \nCourse delivered by Practice Manager Association \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-admin-reception-training-medical-terminology-an-introduction-3-hours/2023-04-19/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230419T130000
DTEND;TZID=Europe/London:20230419T140000
DTSTAMP:20260412T233359
CREATED:20230307T111143Z
LAST-MODIFIED:20230609T162506Z
UID:10002346-1681909200-1681912800@neltraininghub.org
SUMMARY:Think Genomics: Primary Care Genomic Education Programme
DESCRIPTION:The programme consists of a series of 3 x 1 hour modules with time included for Q&As. \nThere will be suggested pre-reading which will support the interaction and learning on the day. Also\, please do bring any cases/scenarios to the day which can be worked through with the faculty. We also ask that participants complete a pre and post event self assessment. \nREGISTER NOW! \nAims \nTo provide an overview of the Genomic Medicine Service (GMS) and an opportunity to explore its application within primary care. \n  \nLearning Outcomes \nAt the end of this programme participants will be able to:- \n\nOutline the provision for genomic medicine now available and the future of the service\nDescribe what to look out for when patients present.\nBe aware of available risk assessment tools and their application.\nKnow how to manage a patient requiring a genetic referral.\nExplain the current situation regarding Direct to Consumer Testing\n\n  \nModule 1 \n\nIntroduction to Genomics\nOverview of ‘red flags’\nOverview of the National Genomic Test Directory\n\nFaculty – Dr Angela Brady and Dr Anwar Khan \nUpcoming dates: \n\nTuesday 28 March 1-2pm\nWednesday 19 April 1-2pm\nTuesday 02 May 1-2pm\n\n  \nModule 2 \n\nExplore familial cancer\, in particular breast cancer and Lynch syndrome\nAn introduction to risk assessment tools\n\nFaculty – Dr Angela Brady\, Demetra Georgiou and Dr Anwar Khan \nUpcoming dates: \n\nThursday 18 May 1-2pm\nTuesday 27 June 1-2pm\nWednesday 12 July 1-2pm\n\n  \nModule 3  \n\nIntroduction to Pharmacogenomics\nHow to respond to Direct To Consumer Testing\n\nFaculty – Dharmisha Chauhan and Dr Anwar Khan \nUpcoming dates: \n\nWednesday 13 September 1-2pm\nThursday 12 October 1-2pm\nFriday 10 November 1-2pm
URL:https://neltraininghub.org/event/think-genomics-primary-care-genomic-education-programme/2023-04-19/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2023/03/Screenshot-2023-06-09-at-17.24.35.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T140000
DTEND;TZID=Europe/London:20230418T160000
DTSTAMP:20260412T233359
CREATED:20230412T101705Z
LAST-MODIFIED:20230412T101705Z
UID:10002383-1681826400-1681833600@neltraininghub.org
SUMMARY:Newham Suicide Awareness & Prevention Training
DESCRIPTION:CLICK HERE TO REGISTER TO THE ONLINE SESSION\n\nThis free 2 hour training is suitable for anyone interested in learning about suicide awareness & prevention. \nTopics covered will include: \n\nIncreased understanding of suicide\nSkills to promote supportive communication\nIncreased awareness of the needs of a suicidal person\nEssential practical knowledge\nSkills to effectively and confidently support a person at risk of suicide\n\nDates available \n\nTuesday 18th April\, 14:00-16:00\nTuesday 2nd May\, 15:00-17:00
URL:https://neltraininghub.org/event/newham-suicide-awareness-prevention-training/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T133000
DTEND;TZID=Europe/London:20230418T150000
DTSTAMP:20260412T233359
CREATED:20230405T091732Z
LAST-MODIFIED:20230405T091733Z
UID:10002379-1681824600-1681830000@neltraininghub.org
SUMMARY:Clinical Cancer Update - What’s NEW and what do YOU need to do
DESCRIPTION:CLICK HERE TO REGISTER \nOPEN TO CLINICAL STAFF WORKING IN TOWER HAMLETS AND NEWHAM \nIncludes:\nThe referral form changes\nFIT testing\nNon specific symptoms & the Multidisciplinary rapid access clinic\nTools and Support for the PCN Cancer work\nTargeted Lung Health Checks on their way in TH
URL:https://neltraininghub.org/event/clinical-cancer-update-whats-new-and-what-do-you-need-to-do/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T133000
DTEND;TZID=Europe/London:20230418T143000
DTSTAMP:20260412T233359
CREATED:20230110T131022Z
LAST-MODIFIED:20230110T131023Z
UID:10002182-1681824600-1681828200@neltraininghub.org
SUMMARY:CVD Prevention: Supporting Primary Care to do things differently - Webinar Series
DESCRIPTION:UCLPartners is launching a series of 1-hour online education sessions for health care professionals involved in the management of long-conditions with specific focus on cardiovascular disease. \nEach session will provide practical support for implementing the Proactive Care Frameworks and highlight high impact clinical interventions for specific conditions. This series will also identify opportunities to utilise the wider workforce in LTC management and include time for questions and discussion on each topic. \nThe webinars are free and open to all health care professionals involved in management of long-term conditions in primary care (GPs\, nurses pharmacists\, practice managers etc). \nTo find out more and to register for one or more sessions\, please visit: CVD Prevention: Supporting primary care to do things differently webinar series – UCLPartners \nWebinar 1: UCLPartners Proactive Care Frameworks– 17 January 2023\nWebinar 2: UCLPartners Proactive Care for Hypertension management – 21 February 2023\nWebinar 3: UCLPartners Proactive Care for Lipid management – 21 March 2023\nWebinar 4: UCLPartners Proactive Care for AF – 18 April 2023\nWebinar 5: UCLPartners Proactive Care for Familial Hypercholesterolemia – 16 May 2023\nWebinar 6: UCLPartners- Primrose; CVD Prevention in people with Serious Mental Illness – date tbc
URL:https://neltraininghub.org/event/cvd-prevention-supporting-primary-care-to-do-things-differently-webinar-series/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Supervisors & Educators,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T130000
DTEND;TZID=Europe/London:20230418T163000
DTSTAMP:20260412T233359
CREATED:20230306T140414Z
LAST-MODIFIED:20230609T115748Z
UID:10002339-1681822800-1681835400@neltraininghub.org
SUMMARY:Introduction To PCN Finances
DESCRIPTION:Tuesday 18th April 2023 – 13.00-16.30 | Book Here\nWednesday 10th May 2023 – 09.00-12.30 | Book Here\nWednesday 10th May 2023 – 13.00-16.30 |Book Here\nTuesday 13th June 2023 – 09.00-12.30 |Book Here\nTuesday 13th June 2023 – 13.00-16.30 |Book Here \nWorkshop Objective \nThis workshop aims to give delegates a practical understanding of managing PCN finances.  We will cover a number of practical topics including good governance.\nThis will be an interactive session including the opportunity for peer-to-peer learning as well as the development of personal action plans. \nThis course is delivered by our Partners: Mitchells Grievson Chartered Accountants – specialists in Primary Care Finance \nWorkshop Agenda \nThe topics that will be covered include; \n\nIntroductions & Overview\nAn overview of PCN finances\nLegal Structure\nTaking care of the basics ;\n\no    Staying up to date on potential funding streams \no    Providing financial information for the PCN \no    Liaising with commissioners and suppliers in managing contracts \no    Submitting claims \no    Paying invoices/payroll \no    Ensuring compliance with good financial governance principles \n\nManaging income streams\nVAT\nAwareness of needed systems and portals\nThe discipline of managing a financial calendar– what happens/is needed when?\nManaging budgets\nFinancial forecasting\nCost benefit analysis\nHorizon scanning\nPersonal Action Plan
URL:https://neltraininghub.org/event/introduction-to-pcn-finances/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Clinical Directors,Practice Managers,Workforce Leads
ATTACH;FMTTYPE=image/jpeg:https://neltraininghub.org/wp-content/uploads/2023/03/PCN-finances-1024x683-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T130000
DTEND;TZID=Europe/London:20230418T140000
DTSTAMP:20260412T233359
CREATED:20230414T102005Z
LAST-MODIFIED:20230414T102006Z
UID:10002386-1681822800-1681826400@neltraininghub.org
SUMMARY:Safeguarding in Pregnancy and Beyond
DESCRIPTION:Tuesday 18th April 2023\, 1pm-2pm on MS Teams\nThis event will be jointly chaired by Sunita Sharma (London Postnatal Clinical Lead\, Obstetrician) and Anu Jacob (GP and SWL CCG Maternity Clinical Lead).\nThis webinar will cover presentations from the following:\nLouise Doherty \nPLEASE CLICK HERE TO REGISTER YOUR ATTENDANCE \nPlease don’t hesitate to contact with any queries (Maisie.nair@nhs.net)
URL:https://neltraininghub.org/event/safeguarding-in-pregnancy-and-beyond/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T123000
DTEND;TZID=Europe/London:20230418T160000
DTSTAMP:20260412T233359
CREATED:20230124T115117Z
LAST-MODIFIED:20230124T115118Z
UID:10002247-1681821000-1681833600@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Telephone Triage for Reception staff (3.5 hours)
DESCRIPTION:Audience: Administration and Reception staff \nTelephone Triage is an essential patient engagement technique that will further develop the skills and career paths of non-clinical staff – frontline GP practice staff\, who will move away from a passive role and have a more direct impact on patient health outcomes. The skills and abilities needed to undertake telephone triage and the necessary signposting are valuable in other new non-traditional roles such as Document Management\, HCA and Care Navigation. After this web workshop\, staff will be confident in handling the triage call\, in advising and referring patients to care providers who work either within the practice team or to external care providers. \nTelephone triage and signposting can present a challenging cultural shift for some teams and individual team members – and we will explore the mechanisms to help make the change as smooth as possible – some of this will build on the existing understanding\, within the practice\, of the need to change and a realisation of the benefits these changes can have. \nLearning outcomes: ❖ Realise the impetus ❖ Promote the benefits to patients ❖ Work as a team with all practice staff ❖ Keep patients and staff safe ❖ Understand clinical and non-clinical triage differences ❖ Gain the skills and confidence in triage ❖ Incorporate care navigation and signposting ❖ Develop effective communication strategies ❖ Engage in processes for improving systems ❖ Be involved in implementation and development ❖ Help you formulate a ‘plan of action’ for your role \nCourse Provider: Practice Managers Association \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-admin-reception-training-telephone-triage-for-reception-staff-3-5-hours/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230418T093000
DTEND;TZID=Europe/London:20230418T130000
DTSTAMP:20260412T233359
CREATED:20230124T105426Z
LAST-MODIFIED:20230609T130607Z
UID:10002216-1681810200-1681822800@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Clinical Notes Summarising (3.5 hours)
DESCRIPTION:Audience: Administration and Reception staff  \nThis practical and interactive workshop has been designed specifically for summarisers within primary care to enable them to understand the purpose and significance of summarising both new patient records and incoming correspondence. \nThe workshop will provide a suggested step by step process for summarising new patient records. Information provided on this course is in accordance with the Good Practice Guidelines for GP electronic patient records V4 (2011). Delegates will have the opportunity to summarise a set of patient notes. \nDELEGATES MUST HAVE A GOOD WORKING KNOWLEDGE OF READ CODES/ CTV3 CODES PRIOR TO ATTENDING THIS SESSION.  \nCourse Provider: First Practice Management \nREGISTER A PLACE
URL:https://neltraininghub.org/event/clinical-notes-summarising-3-5-hours/2023-04-18/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2023/01/Screenshot-2023-06-09-at-14.05.05.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230412T123000
DTEND;TZID=Europe/London:20230412T133000
DTSTAMP:20260412T233359
CREATED:20230303T114122Z
LAST-MODIFIED:20230303T114123Z
UID:10002337-1681302600-1681306200@neltraininghub.org
SUMMARY:Fantastic Primary Care Data and Where to Find It
DESCRIPTION:Date – Wednesday 12th April 2023\nTime – 12:30pm-1:30pm\nSpeakers\nTom Margham | GP and co-Director EQUIP;\nSindbad Dwomoh | Lead Primary Care Analyst NEL;\nRachel Mizzi | Senior Business Intelligence Developer NEL ICB \nLearning Outcomes \n\nIntroduction to new NEL primary care dashboards\nKnow where to find the data you need to better understand:\nactivity (for capacity and demand)\npatient flow through primary care\, 111 and A&E\nuse of ARRS roles\nthe different problems that present to primary care and who manages them\nlong-term conditions through the lens of inequality\nBook Here
URL:https://neltraininghub.org/event/fantastic-primary-care-data-and-where-to-find-it/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230412T093000
DTEND;TZID=Europe/London:20230412T153000
DTSTAMP:20260412T233359
CREATED:20230216T095243Z
LAST-MODIFIED:20230609T161453Z
UID:10002310-1681291800-1681313400@neltraininghub.org
SUMMARY:Identity & Inclusion Workshop - HEE Multi-professional Faculty Development Workshops
DESCRIPTION:Identity & Inclusion Workshop\nThis workshop is available to all primary and secondary care educators in London and the South East (KSS) – educational supervisors\, clinical supervisors\, programme directors and all other multiprofessional educators. \nThe workshop covers the following themes: \n\nCommon types of bias – why our judgements are not as objective as we may think they are\nHow to mitigate against the effects of bias\nCauses of differential attainment\nIdentity and stereotype threat\nInclusion\n\nDates: \n\nWednesday 12th April 2023 9.30am to 3.30pm (In-person at a Central London venue)\nWednesday 21st June 2023 9.30am to 3.30pm (In-person at a Central London venue)\n\n CLICK HERE to book
URL:https://neltraininghub.org/event/identity-inclusion-workshop-hee-multi-professional-faculty-development-workshops/2023-04-12/
LOCATION:Central London Venue\, Central London Venue
CATEGORIES:Supervisors & Educators
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2023/02/Screenshot-2023-06-09-at-17.14.03.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230411T093000
DTEND;TZID=Europe/London:20230411T163000
DTSTAMP:20260412T233359
CREATED:20221116T095440Z
LAST-MODIFIED:20221116T095442Z
UID:10002035-1681205400-1681230600@neltraininghub.org
SUMMARY:HEE INTRODUCTION TO CLINICAL EDUCATION & TRAINING FOR CLINICAL EDUCATORS & SUPERVISORS
DESCRIPTION:DESCRIPTION \nHEE are pleased to advise that another Introduction to Clinical Education and Training is now available to book. \nThis free\, two or three day course is for educators from any primary care background who are new to a training and/or supervisory role and who want to support and assess learners in practice. It is also open to experienced educators who want to develop faculty and/or deliver supervision skills courses in their own localities. \nPlease could you circulate the attached leaflet to those in your network who may be interested in attending.  A link to the booking form can be found at the bottom of the leaflet. \nPlease email facultydevelopment.lase@hee.nhs.uk if you have any queries. \nPlease note that for GPs\, this course does not confer eligibility to apply for approval as a GP clinical or educational supervisor.  Those who wish to obtain such approval need to attend the GP Supervisor Course.  Further details about this course can be found on our website here. \nWHO CAN ATTEND?\n\nAll supervisors and educators from across the primary and community care professions\, who are new to supervision and training or who would like to refresh their skills.\nSupervisors/Educators and Training Hub/PCN Leads/Managers who would like to develop and deliver faculty development resources locally.\n\nCOURSE DATES\nCourse days will be delivered face to face; 09:30-16:30 hrs\, at a Central London venue tbc\n\nDay 1: Tuesday 11th April 2023\nDay 2: Thursday 18th May 2023\nDay 3: Wednesday 14th June 2023
URL:https://neltraininghub.org/event/hee-introduction-to-clinical-education-training-for-clinical-educators-supervisors/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Clinical Directors,GPs & GP Trainees,Supervisors & Educators,Workforce Leads
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230404T090000
DTEND;TZID=Europe/London:20230404T163000
DTSTAMP:20260412T233359
CREATED:20230302T145106Z
LAST-MODIFIED:20230302T145116Z
UID:10002334-1680598800-1680625800@neltraininghub.org
SUMMARY:Care Certificate Programme - April 2023
DESCRIPTION:(Four Day Programme)\n4th\, 5th\, 18th and 19th April 2023 \nCLICK HERE TO REGISTER YOUR PLACE TO THE PROGRAMME\nVenue: Newham College ( Stratford Branch)\, Welfare Road\, E15 4HT \nWe are pleased to announce a new cohort for the Care Certificate programme. This programme is designed for staff in general practice\, community services and social service staff in non-residential care settings. The care certificate programme aims to equip staff with the skills and knowledge needed to provide safe and companionate care. The programme will cover 15 standards including person centered care\, duty of care and infection\, prevention and control. Participants need to attend all four sessions! \nPlease find attached agenda for more information. \nAttendees are required to be assessed in practice by an assessor within 12 weeks following completion of the face to face workshops. Assessors in practice are invited to an assessors training session (28th March 2023\, 12:30-14:00 delivered virtually). This session will cover an introduction to the Care Certificate and provide guidance on how to complete the workbook. \nN.B. Assessors must attend this session unless they have previous experience of Care Certificate training assessment. Assistant Practitioners or Practice Nurses are suitable for this role. \nPlease contact Jacqui Hodgson jacqui.hodgson5@nhs.net if you have any queries about the role and the training. \nTHIS COURSE IS FULLY FUNDED FOR TOWER HAMLETS AND NEWHAM STAFF
URL:https://neltraininghub.org/event/care-certificate-programme-april-2023/
LOCATION:Newham College\, Newham College (Stratford Branch)\, Welfare Road\, London\, E15 4HT\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230331T120000
DTEND;TZID=Europe/London:20230331T130000
DTSTAMP:20260412T233359
CREATED:20230125T091405Z
LAST-MODIFIED:20230125T091405Z
UID:10002272-1680264000-1680267600@neltraininghub.org
SUMMARY:KeepingWellNEL - Leadership support circles
DESCRIPTION:A series of short\, themed online sessions based on 10 principles for leading compassionately.\nManagers\, we are here to support your career goals! Sign up to our series of Leadership support circles to support your leadership development here. Come together with other people managers from across the health and care industry and share\, support and learn from each other. \nWhat is a Leadership Support Circle?\nLeadership support circles offer time and reflective safe space for those with responsibility for managing others through:\nShort\, themed and interactive online sessions based on 10 evidence-based principles for Leading Compassionately\nA multi-disciplinary\, interactive space for people managers at all levels to come together\, share their experiences and be heard\nSignposting access to evidence-based guidance\, tools and coaching and mentoring support to line managers and leaders \nBOOK YOUR PLACE \n26th January\, 12:00 – 13:00\, Look after yourself \n31st January\, 13:00 – 14:00\, Speaking candidly and compassionately \n8th February\, 14:00 – 15:00\, Setting the emotional tone \n16th February\, 12:00 – 13:00\, Encourage everyone to talk \n24th February\, 13:00 – 14:00\, Look out for your team \n27th February\, 14:00 – 15:00\, Be inclusive in the way you lead \n7th March\, 12:00 – 13:00\, Maintain routines \n15th March\, 13:00 – 14:00\, Give yourself space to make the right call \n23rd March\, 14:00 – 15:00\, Create safe spaces \n31st March\, 12:00 – 13:00\, Acknowledge the hurt
URL:https://neltraininghub.org/event/keepingwellnel-leadership-support-circles/2023-03-31/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230330T150000
DTEND;TZID=Europe/London:20230330T170000
DTSTAMP:20260412T233359
CREATED:20230324T082358Z
LAST-MODIFIED:20230324T082516Z
UID:10002369-1680188400-1680195600@neltraininghub.org
SUMMARY:Trauma-informed Healthcare training (WAVE Trust)
DESCRIPTION:CICK HERE TO REGISTER \nWAVE Trust’s Trauma-informed Healthcare training covers the essentials of what trauma is and how it affects us\, as well as practical tips on how you can put this knowledge to effect in a range of healthcare settings. This course will also cover the related sciences that help us understand how trauma affects us\, such as early years brain development. \nOur 2-hour session will cover: \n\nIntroductions to brain development\, trauma and Adverse Childhood Experiences\nAttachment theory and how it relates to trauma\nExperiences that can cause trauma\nImmediate and long-term impact of trauma\nHow childhood experiences can affect adulthood outcomes\nHow trauma can affect a patient’s worldview and interactions with authority\nWhat protective factors are and how they help us to build resilience\nPrinciples and framework underpinning Trauma-informed Practice\nTrauma-informed language\, behaviour and reactions in service delivery\nThe importance of discussing adversities with patients and how to handle disclosure\nVicarious trauma and organisational care for staff\nSuccessful examples of Trauma-informed Practice in healthcare\n\n********** \n“As healthcare practitioners\, we care for people day in\, day out who have experienced distressing or disturbing events in their lives. It’s also likely that we as staff have experienced these situations too. \n“An awareness of trauma and how to manage it can help us in providing care\, aid recovery and identify ongoing support to help build resilience. We hope you’ll find these sessions valuable personally and professionally\, and we’d value your feedback following them.’ \nKath Evans\, Director of Nursing (Children) & Clare Hughes\, Associate Director of Safeguarding\, Barts Health \n********** \nWAVE Trust and trainers \nWAVE Trust has over 25 years’ experience of working in the field of trauma\, and has delivered training on Adverse Childhood Experiences (ACEs) and trauma in England\, Northern Ireland\, Scotland and Wales. \nAidan Phillips has co-developed\, delivered and evaluated many of WAVE’s training programmes\, including overseeing recent large-scale training projects involving thousands of participants in Hampshire and Tower Hamlets. He was the principal researcher in our 3-year study of severe disadvantage which identified the key role of adverse childhood experiences (ACEs) and in a 2019-21 research project into good Trauma-informed Practice across health\, education\, housing and policing. \nIsobel Dawson has a 1st Class Honours in Psychology and has worked with WAVE for 7+ years as a volunteer\, employee or trustee. She is overseeing projects to assess and embed Trauma-informed Practice in Devon\, Cornwall and Hampshire\, and is experienced in training\, research design and data collection\, having produced an in-house evaluation of a primary child trauma prevention programme.
URL:https://neltraininghub.org/event/trauma-informed-healthcare-training-wave-trust/2023-03-30/2/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230330T130000
DTEND;TZID=Europe/London:20230330T163000
DTSTAMP:20260412T233359
CREATED:20230123T163944Z
LAST-MODIFIED:20230124T110240Z
UID:10002212-1680181200-1680193800@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Active Signposting Level 2 (3.5 hours)
DESCRIPTION:Audience: Administration and Reception staff \nBy the end of this workshop delegates will have a clear understanding of the value and importance of Active Signposting. \nHaving the right skill set to do a job well is essential. This workshop gives enhancement to normal good customer service skills to patients. There is a requirement that the staff member be skilled and confident in sensitively ascertaining the nature of the patients need. The workshop will focus on how to Communicate well with service users. \nLevel 2 incorporates an online assessment for each candidate taken in their own time at the practice. \n\nWelcome\, Introductions and Objectives\nCommunication – what is it?\nManaging difficult situations / difficult people\nBuilding confidence\nSensitivity in asses patients needs\nInfluence: What is it and how to use it\nActive Listening\nEmpathetic questioning\nGaining the extra star in service excellence\nMotivation and serving excellence\nTeam objectives\nSetting the standards of performance and evaluation\nThe next steps\nAction Plan\n\nREGISTER A PLACE
URL:https://neltraininghub.org/event/active-signposting-level-2-3-5-hours/2023-03-30/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230330T130000
DTEND;TZID=Europe/London:20230330T160000
DTSTAMP:20260412T233359
CREATED:20230124T111309Z
LAST-MODIFIED:20230124T112924Z
UID:10002231-1680181200-1680192000@neltraininghub.org
SUMMARY:NEL Practice Manager training: Managing Practice Finances (3 hours)
DESCRIPTION:Audience: Practice Management staff \nThe web workshop will also take a look at your accounting system\, the PCN landscape\, Superannuation\, Understanding your accounts and Cashflow forecasting. The group work encourages participation so that individual issues can be explored. \nThe module will be delivered as an interactive web workshop with practical guidance to enable participants to map the techniques and outcomes onto their own practice. \nObjective: Participants will gain an understanding of practices finances and how to understand the accounts produced by your accountant. You will also gain an understanding of practice finances\, Primary Care Network finances and how important managing these areas lead to reduced financial risk in the ever-changing world of general practice. \nCourse Provider: Practice Managers Association \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-admin-reception-training-managing-practice-finances-3-hours/2023-03-30/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Practice Managers
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230330T110000
DTEND;TZID=Europe/London:20230330T130000
DTSTAMP:20260412T233359
CREATED:20230324T082358Z
LAST-MODIFIED:20230324T082516Z
UID:10002368-1680174000-1680181200@neltraininghub.org
SUMMARY:Trauma-informed Healthcare training (WAVE Trust)
DESCRIPTION:CICK HERE TO REGISTER \nWAVE Trust’s Trauma-informed Healthcare training covers the essentials of what trauma is and how it affects us\, as well as practical tips on how you can put this knowledge to effect in a range of healthcare settings. This course will also cover the related sciences that help us understand how trauma affects us\, such as early years brain development. \nOur 2-hour session will cover: \n\nIntroductions to brain development\, trauma and Adverse Childhood Experiences\nAttachment theory and how it relates to trauma\nExperiences that can cause trauma\nImmediate and long-term impact of trauma\nHow childhood experiences can affect adulthood outcomes\nHow trauma can affect a patient’s worldview and interactions with authority\nWhat protective factors are and how they help us to build resilience\nPrinciples and framework underpinning Trauma-informed Practice\nTrauma-informed language\, behaviour and reactions in service delivery\nThe importance of discussing adversities with patients and how to handle disclosure\nVicarious trauma and organisational care for staff\nSuccessful examples of Trauma-informed Practice in healthcare\n\n********** \n“As healthcare practitioners\, we care for people day in\, day out who have experienced distressing or disturbing events in their lives. It’s also likely that we as staff have experienced these situations too. \n“An awareness of trauma and how to manage it can help us in providing care\, aid recovery and identify ongoing support to help build resilience. We hope you’ll find these sessions valuable personally and professionally\, and we’d value your feedback following them.’ \nKath Evans\, Director of Nursing (Children) & Clare Hughes\, Associate Director of Safeguarding\, Barts Health \n********** \nWAVE Trust and trainers \nWAVE Trust has over 25 years’ experience of working in the field of trauma\, and has delivered training on Adverse Childhood Experiences (ACEs) and trauma in England\, Northern Ireland\, Scotland and Wales. \nAidan Phillips has co-developed\, delivered and evaluated many of WAVE’s training programmes\, including overseeing recent large-scale training projects involving thousands of participants in Hampshire and Tower Hamlets. He was the principal researcher in our 3-year study of severe disadvantage which identified the key role of adverse childhood experiences (ACEs) and in a 2019-21 research project into good Trauma-informed Practice across health\, education\, housing and policing. \nIsobel Dawson has a 1st Class Honours in Psychology and has worked with WAVE for 7+ years as a volunteer\, employee or trustee. She is overseeing projects to assess and embed Trauma-informed Practice in Devon\, Cornwall and Hampshire\, and is experienced in training\, research design and data collection\, having produced an in-house evaluation of a primary child trauma prevention programme.
URL:https://neltraininghub.org/event/trauma-informed-healthcare-training-wave-trust/2023-03-30/1/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230330T100000
DTEND;TZID=Europe/London:20230330T130000
DTSTAMP:20260412T233359
CREATED:20230207T205008Z
LAST-MODIFIED:20230207T205135Z
UID:10002306-1680170400-1680181200@neltraininghub.org
SUMMARY:Newham Multidisciplinary Advance Care Planning Learning Event
DESCRIPTION:Overview of session\nFor the past year Newham has been doing some targeted work to raise awareness of advance care planning in the borough. Residents have consistently shared their worries about their end-of-life wishes\, particularly about their faith\, not being known about. If we are serious about respecting what matters to people and helping them make informed decisions\, then advance care planning and the conversations it opens up are really important. \nThis event will provide an opportunity to hear more about what residents are telling us and to collaboratively develop practical solutions on advance care planning that can be integrated in your day to day practice \nThis session will cover: \n\nAdvance care planning what it is and what it’s not\nService user’s experiences\nIdentification and communication tips for having conversations\nYour role in promoting and supporting residents with advance care planning\n\nLearning Outcomes \n\nThis webinar will increase your confidence in:\nUnderstanding advance statements\, advance decisions to refuse treatment\, and lasting power of attorney in practice\nUnderstanding advance care planning from Newham residents perspective\nFacilitating conversations with residents around advance care planning\nYour role in informing and supporting residents
URL:https://neltraininghub.org/event/newham-multidisciplinary-advance-care-planning-learning-event/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230330T091500
DTEND;TZID=Europe/London:20230330T103000
DTSTAMP:20260412T233359
CREATED:20221006T091631Z
LAST-MODIFIED:20221006T091741Z
UID:10001972-1680167700-1680172200@neltraininghub.org
SUMMARY:Mental Health COP Event
DESCRIPTION:CoP website in MH https://www.advancedmentalhealthcommunityofpractice.co.uk/ \nAnyone interested in joining the next event can register on this page. There are further events planned for January 2023 and March 23. \nThere is a community of practice event happening in October 2022 as well: https://www.advancedmentalhealthcommunityofpractice.co.uk/pages/events
URL:https://neltraininghub.org/event/mental-health-cop-event-3/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
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END:VCALENDAR