BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//NEL Training Hub - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://neltraininghub.org
X-WR-CALDESC:Events for NEL Training Hub
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T090000
DTEND;TZID=Europe/London:20260514T120000
DTSTAMP:20260428T124616
CREATED:20260227T114701Z
LAST-MODIFIED:20260228T143201Z
UID:10003838-1778749200-1778760000@neltraininghub.org
SUMMARY:CQC Readiness & Assessment Framework
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThu 16 Apr 2026 | 1:00 pm to 4:00 pm \nThu 14 May 2026 | 9:00 am to 12:00 pm \nRegistration Link: https://medtribe.com/courses/cqc-readiness-assessment-framework \nThis session provides a practical overview of the CQC assessment framework\, and the role non-clinical staff play in inspection readiness. Participants explore key lines of enquiry\, evidence requirements\, and how everyday administrative practice supports Safe\, Effective\, Caring\, Responsive\, and Well-Led domains. \nWhat participants will leave with \n• Clear understanding of the CQC framework and inspection expectations \n• Confidence in how their role contributes to inspection readiness \n• Practical actions to support governance and evidence management
URL:https://neltraininghub.org/event/cqc-readiness-assessment-framework/2026-05-14/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-11.46.05.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T110000
DTEND;TZID=Europe/London:20260514T130000
DTSTAMP:20260428T124616
CREATED:20260420T152853Z
LAST-MODIFIED:20260420T152903Z
UID:10003923-1778756400-1778763600@neltraininghub.org
SUMMARY:HOUSING & HOMELESSNESS
DESCRIPTION:Registration link: https://www.eventbrite.co.uk/e/housing-and-homelessness-tickets-170400490454 \nAbout the training \nHomelessness\, or the threat of homelessness\, continues to be an issue that affect many of our service users. In an area like Newham\, where demand is high and accessing housing often comes with barriers\, the solutions can sometimes seem complex. The session is intended to help identify these obstacles and how to overcome them. Homelessness can be resolved\, but will only be achieved by building stronger partnerships and understanding the landscape in which we operate.
URL:https://neltraininghub.org/event/housing-homelessness/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Dietitians,Digital Transformation Leads,Emergency Care Practitioners,Enhanced Nurses,First Contact Physiotherapists,General Practice Nurses,GP Assistant,GPs & GP Trainees,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Pharmacy Technicians,Phlebotomists,Physician Associates,Physiotherapists,Podiatrists,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/04/Screenshot-2026-04-20-at-16.28.11.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T130000
DTEND;TZID=Europe/London:20260514T160000
DTSTAMP:20260428T124616
CREATED:20260227T112121Z
LAST-MODIFIED:20260416T090441Z
UID:10003908-1778763600-1778774400@neltraininghub.org
SUMMARY:De-Escalation Techniques & Managing Difficult Conversations
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThu 14 May 2026 | 1:00 pm to 4:00 pm \nRegistration Link: https://medtribe.com/courses/de-escalation-techniques-managing-difficult-conversations \nThe session focuses on recognising early escalation triggers\, using effective verbal and non-verbal de-escalation techniques\, and maintaining professional boundaries while remaining compassionate and calm. Training is grounded in realistic primary care scenarios and aligns with NHS values\, staff wellbeing priorities\, and CQC expectations around safety\, responsiveness\, and complaints management. \nWhat participants will leave with:\n• Increased confidence in managing challenging conversations safely and professionally\n• Practical de-escalation techniques applicable to face-to-face\, telephone\, and digital interactions\n• Clear understanding of escalation pathways\, boundaries\, and personal safety responsibilities
URL:https://neltraininghub.org/event/de-escalation-techniques-managing-difficult-conversations/2026-05-14/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-11.18.24.png
END:VEVENT
END:VCALENDAR