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DTSTART;TZID=Europe/London:20260514T090000
DTEND;TZID=Europe/London:20260514T120000
DTSTAMP:20260428T192133
CREATED:20260227T114701Z
LAST-MODIFIED:20260228T143201Z
UID:10003838-1778749200-1778760000@neltraininghub.org
SUMMARY:CQC Readiness & Assessment Framework
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThu 16 Apr 2026 | 1:00 pm to 4:00 pm \nThu 14 May 2026 | 9:00 am to 12:00 pm \nRegistration Link: https://medtribe.com/courses/cqc-readiness-assessment-framework \nThis session provides a practical overview of the CQC assessment framework\, and the role non-clinical staff play in inspection readiness. Participants explore key lines of enquiry\, evidence requirements\, and how everyday administrative practice supports Safe\, Effective\, Caring\, Responsive\, and Well-Led domains. \nWhat participants will leave with \n• Clear understanding of the CQC framework and inspection expectations \n• Confidence in how their role contributes to inspection readiness \n• Practical actions to support governance and evidence management
URL:https://neltraininghub.org/event/cqc-readiness-assessment-framework/2026-05-14/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-11.46.05.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T110000
DTEND;TZID=Europe/London:20260514T130000
DTSTAMP:20260428T192133
CREATED:20260420T152853Z
LAST-MODIFIED:20260420T152903Z
UID:10003923-1778756400-1778763600@neltraininghub.org
SUMMARY:HOUSING & HOMELESSNESS
DESCRIPTION:Registration link: https://www.eventbrite.co.uk/e/housing-and-homelessness-tickets-170400490454 \nAbout the training \nHomelessness\, or the threat of homelessness\, continues to be an issue that affect many of our service users. In an area like Newham\, where demand is high and accessing housing often comes with barriers\, the solutions can sometimes seem complex. The session is intended to help identify these obstacles and how to overcome them. Homelessness can be resolved\, but will only be achieved by building stronger partnerships and understanding the landscape in which we operate.
URL:https://neltraininghub.org/event/housing-homelessness/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Dietitians,Digital Transformation Leads,Emergency Care Practitioners,Enhanced Nurses,First Contact Physiotherapists,General Practice Nurses,GP Assistant,GPs & GP Trainees,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Pharmacy Technicians,Phlebotomists,Physician Associates,Physiotherapists,Podiatrists,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/04/Screenshot-2026-04-20-at-16.28.11.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T130000
DTEND;TZID=Europe/London:20260514T160000
DTSTAMP:20260428T192133
CREATED:20260227T112121Z
LAST-MODIFIED:20260416T090441Z
UID:10003908-1778763600-1778774400@neltraininghub.org
SUMMARY:De-Escalation Techniques & Managing Difficult Conversations
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThu 14 May 2026 | 1:00 pm to 4:00 pm \nRegistration Link: https://medtribe.com/courses/de-escalation-techniques-managing-difficult-conversations \nThe session focuses on recognising early escalation triggers\, using effective verbal and non-verbal de-escalation techniques\, and maintaining professional boundaries while remaining compassionate and calm. Training is grounded in realistic primary care scenarios and aligns with NHS values\, staff wellbeing priorities\, and CQC expectations around safety\, responsiveness\, and complaints management. \nWhat participants will leave with:\n• Increased confidence in managing challenging conversations safely and professionally\n• Practical de-escalation techniques applicable to face-to-face\, telephone\, and digital interactions\n• Clear understanding of escalation pathways\, boundaries\, and personal safety responsibilities
URL:https://neltraininghub.org/event/de-escalation-techniques-managing-difficult-conversations/2026-05-14/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-11.18.24.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260519T130000
DTEND;TZID=Europe/London:20260519T160000
DTSTAMP:20260428T192133
CREATED:20260227T114328Z
LAST-MODIFIED:20260228T143128Z
UID:10003836-1779195600-1779206400@neltraininghub.org
SUMMARY:Safe Telephone Triage & Boundary Setting for Non-Clinical Staff
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThu 16 Apr 2026 | 9:00 am to 12:00 pm \nTue 19 May 2026 | 1:00 pm to 4:00 pm \nRegistration Link: https://medtribe.com/courses/safe-telephone-triage-boundary-setting-for-non-clinical-staff \nThis session supports non-clinical staff who regularly manage telephone contacts with patients. It focuses on gathering appropriate information\, managing expectations\, recognising red-flag symptoms\, and escalating concerns safely without providing clinical advice. Through realistic GP scenarios\, participants explore role boundaries\, documentation requirements\, and consistent approaches to telephone access that support patient safety and service efficiency. \nWhat participants will leave with: \n• Clear understanding of the scope and limits of non-clinical telephone triage \n• Improved confidence in recognising red flags and escalating appropriately \n• Practical language for managing expectations and setting boundaries
URL:https://neltraininghub.org/event/safe-telephone-triage-boundary-setting-for-non-clinical-staff/2026-05-19/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-11.41.13.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260520T123000
DTEND;TZID=Europe/London:20260520T133000
DTSTAMP:20260428T192133
CREATED:20260212T142206Z
LAST-MODIFIED:20260212T142207Z
UID:10003800-1779280200-1779283800@neltraininghub.org
SUMMARY:Office of the Public Guardian (OPG) Webinars for health and social care professionals
DESCRIPTION:If you’re a health and social care professional\, join OPG this spring for a series of webinars designed to support your knowledge and understanding of our services. \nAn introduction to OPG  – Mar 5 from 12:30pm to 1:30pm GMT\nhttps://www.eventbrite.co.uk/e/an-introduction-to-opg-tickets-1978149101212?aff=odcleoeventsincollection \nAttorneys\, deputies and decision-making – Apr 15 from 12:30pm to 1:30pm GMT+1\nhttps://www.eventbrite.co.uk/e/attorneys-deputies-and-decision-making-tickets-1978156011882?aff=odcleoeventsincollection \nManaging concerns about attorneys and deputies – May 20 from 12:30pm to 1:30pm GMT+1\nhttps://www.eventbrite.co.uk/e/managing-concerns-about-attorneys-and-deputies-tickets-1978159019879?aff=odcleoeventsincollection
URL:https://neltraininghub.org/event/office-of-the-public-guardian-opg-webinars-for-health-and-social-care-professionals/2026-05-20/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Dietitians,Digital Transformation Leads,Emergency Care Practitioners,Enhanced Nurses,First Contact Physiotherapists,General Practice Nurses,GP Assistant,GPs & GP Trainees,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Pharmacy Technicians,Phlebotomists,Physician Associates,Physiotherapists,Podiatrists,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-12-at-14.21.34.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260520T130000
DTEND;TZID=Europe/London:20260520T160000
DTSTAMP:20260428T192133
CREATED:20260227T121613Z
LAST-MODIFIED:20260228T143553Z
UID:10003853-1779282000-1779292800@neltraininghub.org
SUMMARY:Leadership Styles & Change Management
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nWed 6 May 2026 | 9:00 am to 12:00 pm \nWed 20 May 2026 | 1:00 pm to 4:00 pm \nRegistration Link: https://medtribe.com/courses/leadership-styles-change-management \nDesigned for non-clinical leaders and aspiring leaders\, this session explores leadership behaviours\, team culture\, and managing change in General Practice. It supports staff to engage positively with change and influence practice culture. \nWhat participants will leave with: \n• Understanding of leadership styles and their impact on teams \n• Insight into managing change and resistance \n• A practical action plan for leadership in practice
URL:https://neltraininghub.org/event/leadership-styles-change-management/2026-05-20/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-12.14.51.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260521T090000
DTEND;TZID=Europe/London:20260521T160000
DTSTAMP:20260428T192133
CREATED:20260413T115648Z
LAST-MODIFIED:20260413T115649Z
UID:10003906-1779354000-1779379200@neltraininghub.org
SUMMARY:AI in Clinical Practice
DESCRIPTION:Thursday 21 May 2026\nNew Hunt’s House\, King’s College London\, Guy’s Hospital Campus\, Great Maze Pond\, London SE1 9RT \nRegistration (via BookCPD): Link: https://bookcpd.com/course/ai-clinical-practice \nConsultants £50 \nSAS Doctors & Residents £25 \nLunch and refreshments included \nContact: aiinclinicalpractice@gmail.com \nThe day is designed to: \n\nIntroduce practical\, clinician‑friendly AI fundamentals\, covering key regulatory\, ethical and medicolegal issues\nClarify essential knowledge for safe day‑to‑day AI use including clinical decision support and risk prediction\nBuild AI literacy for safe\, responsible deployment focussing on patient safety in the digital age\nOffer breakout sessions on education\, careers\, innovation & a hackathon\nInclude poster presentations and Dragons’ Den competition\n\nEmpowering clinicians to shape tomorrow’s healthcare \nKing’s Health Partners & Guy’s and St Thomas’ NHS Foundation Trust
URL:https://neltraininghub.org/event/ai-in-clinical-practice/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Dietitians,Digital Transformation Leads,Emergency Care Practitioners,Enhanced Nurses,First Contact Physiotherapists,General Practice Nurses,GP Assistant,GPs & GP Trainees,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Nursing Associates,Occupational Therapists,Paramedics,Pharmacists,Pharmacy Technicians,Phlebotomists,Physician Associates,Physiotherapists,Podiatrists,Practice Managers,Supervisors & Educators,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/04/Screenshot-2026-04-13-at-12.55.02.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260521T113000
DTEND;TZID=Europe/London:20260521T133000
DTSTAMP:20260428T192133
CREATED:20260306T094607Z
LAST-MODIFIED:20260414T095833Z
UID:10003876-1779363000-1779370200@neltraininghub.org
SUMMARY:Clinical Coding in Primary Care: Accuracy\, Quality & Impact
DESCRIPTION:Registration link: https://medtribe.com/courses/clinical-coding-in-primary-care-accuracy-quality-impact-non-clinical \nThu 23 Apr 2026 | 12:30 pm to 2:30 pm \nThu 21 May 2026 | 11:30 am to 1:30 pm \n\nThis programme is ONLY open to Population Health Leads\, Data Analysts\, GPs\, Practice Managers\, Care Coordinators\, reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThis practical session provides administrative and clerical staff with a clear \n\nunderstanding of accurate clinical coding and safe documentation in General Practice.\nIt covers SNOMED CT principles\, common coding pitfalls\, and the impact of coding\nquality on patient safety\, population health management\, QOF performance\, and CQC\noutcomes.\nWhat participants will leave with:\n• Understanding of why accurate coding is essential for safety and governance\n• Improved confidence using SNOMED CT appropriately\n• Ability to recognise and avoid common coding and documentation errors
URL:https://neltraininghub.org/event/clinical-coding-in-primary-care-accuracy-quality-impact/2026-05-21/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/03/Screenshot-2026-03-06-at-09.45.32.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260521T123000
DTEND;TZID=Europe/London:20260521T133000
DTSTAMP:20260428T192133
CREATED:20260303T120819Z
LAST-MODIFIED:20260303T120821Z
UID:10003866-1779366600-1779370200@neltraininghub.org
SUMMARY:Rethinking healthy eating: the science of dietary patterns in cancer prevention
DESCRIPTION:Thursday 21 May 2026\, 12.30pm  \nA year on since the launch of the Dietary and Lifestyle Patterns report from World Cancer Research Fund\, the team share insights aligned to UK healthy living guidelines. This webinar explores the evidence behind whole-diet approaches to cancer prevention\, highlighting dietary patterns linked with reduced risk and offering practical ways for health professionals to discuss sustainable\, realistic dietary change with patients.  \nRethinking healthy eating webinar\, sign up link:  \nhttps://www.eventbrite.co.uk/e/1981573335188?aff=oddtdtcreator 
URL:https://neltraininghub.org/event/rethinking-healthy-eating-the-science-of-dietary-patterns-in-cancer-prevention/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Cancer,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Dietitians,Digital Transformation Leads,Emergency Care Practitioners,Enhanced Nurses,First Contact Physiotherapists,General Practice Nurses,GP Assistant,GPs & GP Trainees,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Pharmacy Technicians,Phlebotomists,Physician Associates,Physiotherapists,Podiatrists,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/03/Screenshot-2026-03-03-at-12.07.50.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260521T130000
DTEND;TZID=Europe/London:20260521T140000
DTSTAMP:20260428T192133
CREATED:20260417T144936Z
LAST-MODIFIED:20260417T144939Z
UID:10003922-1779368400-1779372000@neltraininghub.org
SUMMARY:NEL: Learning from Child Deaths
DESCRIPTION:Thursday 21st May 2026\, 1pm – 2pm \nThis 1 hour training supports all professionals and practitioners who may come into contact with families and might have an opportunity to give safer sleep information\, however brief their contact is\, and irrespective of their role e.g. fire fighters\, paramedics\, police officers\, housing officers\, GPs and  health and education staff. This webinar is underpinned by the evidence acquired through the work of the Lullaby Trust charity. \nThe sudden and unexpected death of an infant is one of the most devastating tragedies that could happen to any family. This training looks at the risk factors for Sudden Unexpected Death in Infancy and the local picture including the introduction of a Safe Sleep standard and aims to provide basic advice on reducing the risk of SUDI and SIDS. \nClick HERE to register.
URL:https://neltraininghub.org/event/nel-learning-from-child-deaths/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Dietitians,Digital Transformation Leads,Emergency Care Practitioners,Enhanced Nurses,First Contact Physiotherapists,General Practice Nurses,GP Assistant,GPs & GP Trainees,Health and Wellbeing Coaches,Health Care Assistants,Mental Health Practitioners,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Pharmacy Technicians,Phlebotomists,Physician Associates,Physiotherapists,Podiatrists,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/04/Screenshot-2026-04-17-at-15.48.42.png
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