Awareness and Understanding of Autism in Adults
2022-07-07 09:30 - 13:00 (Europe/London) | Online Session, United Kingdom
The workshop objectives include:

An introduction to the Spectrum
Characteristics of autism
Communication
Rigidity and repetitive behaviours
Sensory
Strengths
What works
Legislative requirements

Course facilitation The course will be delivered in a combination of theory, as well as practical and interactive exercises. Attendees will also have the opportunity to consider action points going forward after the course. Trainer Manar Matusiak has over 20 years’ experience at director level in the specialist care and education sector, in particular in the field of autism. She helped to set up and develop the first transitional residential service in the country for young adults with autism and complex needs. Her background is in teaching and management. During her career, she was Personal and Professional Development Director for one of the national specialist autism providers, overseeing the development. She is currently Managing Director of Living Autism and she trains and coaches nationally across all sectors This is an introductory workshop and may not be suitable for those in clinical settings. Workshops are based on small group interactions. Please do ensure you are committed to attending the full duration of the workshop. The workshop is costed at £75 PP and has been funded by North East London Health and Care Partnership

Difficult Conversations Workshop
2022-07-07 09:30 - 13:00 | Online Session, United Kingdom
Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families
Highly interactive workshop:
• Improves confidence, skills & knowledge having compassionate & effective conversations
• Explores common themes & blocks
• Builds on how you currently talk with patients, residents and families about living as well as possibly through new diagnoses, deterioration and dying
• Unleashing the power of your MDT
• Incorporating ‘What Matters Most’ language in preferences for care and future planning
• Managing your emotions
• Highlights legal issues and other important resources
To book a place please email your name & preferred date to: reception@difficultconversations.org.uk

NEL Admin & Reception training: Providing Services to Patients
2022-07-07 09:30 - 13:00 | Online Session, United Kingdom
The primary objective of this workshop is to provide delegates with an understanding of the needs of their patients and how their population group is made up. Delegates will learn about diversity and its impact upon health and healthcare and the nature of fair and unfair treatment. Delegates will also examine the impact of disability and the workings of the Equality Act. The first section will conclude with a look at the NHS complaints procedure and its implementation in general practice. The second part of this workshop will concentrate on health and safety at work with a focus on the key issues to ensure that staff protect themselves and others from the risks at work.

RCGP Learning Disability in Primary Care (virtually delivered)
2022-07-07 09:30 - 16:30 | Online Session, United Kingdom
North East London Training Hub are delighted to offer clinicians working in General Practice in the region with the opportunity to access a funded place on the RCGP Accredited Learning Disability in Primary Care Module. The course is a 16 weeks module which includes an essential one day course with a series of offline units to be completed to obtain certification. The module seeks to improve the health outcomes of people with a learning disability

The learning outcomes for the module are:
• Understand what a learning disability is
• Identify what reasonable adjustments are and how they can be applied within the practice setting
• Understand what diagnostic overshadowing is and how to address it
• Explain why it is important to have an alert / flagging system that identifies people with a learning disability
• Be able to put in place solutions to increase the uptake of annual health checks and health action plans within their practices for people with a learning disability
Learning outcomes for the accompanying taught day:
• Explain and demonstrate an understanding of the Mental Capacity Act
• Explain the principles that underpin the Mental Capacity Act
• Able to assess why a person’s capacity to consent is in question
• Work out whether or not someone has the capacity to consent or otherwise to what is being offered them regarding their health using the four-point test
• Appreciate what is meant by ‘best interests’
• Make adjustments to accommodate the needs of a person who lacks capacity
• How to get it right by involving everyone who knows the person
The teaching styles employed within this training programme are those that strive to enhance practical skills, attitudes and knowledge. There are taught components and self-learning elements contained within, which have at their core, the desire to enhance and improve the practice of the learner in relation to working with, and for people with a learning disability. These are provided within each unit as suggested reading, and direction is also provided within the course content.
The module covers the following:
• One full day taught day delivered via Zoom platform. Alongside the trainer, there will be a person with a learning disability and a parent of a person with a learning disability joining the session to share their experiences and answer questions
• Four online units which provide theory on the following topics:
– Learning disability and health inequalities
– Diagnostic overshadowing
– Checking a person’s understanding and the Mental Capacity Act
– Reasonable adjustments, Equality Act and health checks
• Four 500-word reflective accounts linked to each of the four online units. These are formally reviewed by the trainer at the end of the 16-weeks
Please note that all elements of the module must be completed within the given 16-week time frame in order to receive certification. The course is valued at £280 PP. The NEL Training Hub is initially funding 60 places on the programme. places will be distributed equitably across the seven Boroughs in North East London
The course will include:
• One full day taught via the Zoom platform. Students will need to ensure they have working cameras and microphones as the session is interactive and requires group discussions and student participation. Places are limited to 15 learners per cohort
• Access to the four online units for the duration of the 16-week module
• Trainer reviewing the four reflective accounts for each student
• Certificate of completion in PDF format from Londonwide LMCs with the RCGP kitemark once all elements of the module are successfully completed within the 16-week time frame.
Requirements:
• Be a healthcare professional working in primary care
• Be supported by the organisation or practice to attend the taught day
• Be committed to the module for a minimum of 16 weeks
• Learners will need to have access to email

Menopause in the Workplace - Manager & Colleague Sessions
2022-07-07 10:00 - 11:30, 2022-07-07 14:00 - 15:00 | Online Session, United Kingdom
On the 7th of July, the KeepingWellNEL (NHS) Wellbeing service will be partnering with Henpicked to host two interactive sessions. Henpicked are menopause in the workplace experts and will be hosting one session for mangers (10:00 – 11:30am) and one for colleagues (14:00 – 15:00pm.) Everyone is welcome, so please come along if you can and spread the word.
Menopause can have an effect on us all, whether we’re experiencing menopause directly or supporting a family member, friend or colleague. With the average age of menopause being 51, many people are experiencing menopause at work and we want to create an inclusive workplace in which we support one another to be our best.
Menopause Support Webinar – Manager Session – 10:00 – 11:30am
Register

Menopause Support Webinar – Colleague Sessions 14:00 – 15:00pm
Register

Cancer Genomics for Primary Care Webinar
2022-07-07 13:00 - 14:00 | Online Session, United Kingdom
The session provides an introduction to cancer genomics and some practical tools to use in practice and is open to ANY member of the primary and community health care team.
Please see the attached flyer for further details and to register, please contact sandra.dyer1@nhs.net (Primary Care Lead Nurse, London Transforming Cancer Services Team).

Remote Monitoring in Care Homes- what every GP needs to know
2022-07-07 13:00 - 14:00 | Online Session, United Kingdom
This one hour lunch and learn will highlight what care home remote monitoring is, an overview of the system, and an introduction to the team who can help get you setup and started. We will be covering:

How to streamline communication between Care Homes and GP’s
Using the Remote Monitoring Tool to keep patients safe
Show and Tell of the Inhealth care Remote Monitoring tool

The system can help with both your routine Virtual Ward Rounds as part of the PCN DES, as well as early recognition and expedited triage of unwell care home residents.
Speakers
Dr Ben Molyneux – Digital First Clinical Lead
Prantoi Shah – Digital First Care Home Sponsor
When ?
​Thursday 07th July 1300 – 1400

NEL Physician Associate Forum
2022-07-07 18:00 - 19:00 | Online Session, United Kingdom
The North East London PAs in Primary care are invited to attend the Launch Event of the PA Forum.
Come along and get to know your local NEL Physician Associate Ambassadors. We are here to share our experience and knowledge with fellow PA colleagues. This Forum is to provide support and educational platform for the PAs. We would love to hear your feedback and how we can support you within Primary Care.
Click HERE to register.
WhatsApp Group:
In addition, if any of PAs would like to join our NEL PA Forum WhatsApp group for local info and updates, please click HERE.

An Introduction to Medical Terminology
2022-07-08 12:30 - 15:30 | Online Session, United Kingdom
This web workshop session is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry. Delegates will be able to apply the learning to every-day situations back in the practice. This session gives administration, clerical and clinical support staff an introduction to the understanding of general medical terminology. It provides an excellent professional development opportunity for staff working in a clinical environment such as HCAs, physiotherapy assistants, assistant practice managers, practice pharmacy assistants, clinical coding etc. Participants will improve their confidence, their communication skills and service delivery. All delegates will be provided with course handouts and will be issued with a certificate after the session.
Learning Outcomes

Understanding of the origins of medical terminology
Understand how medical terms are constructed
Be able to understand medical terms by breaking them down into component parts
Understand and enjoy your job a little bit more…

Suicide First Aid Lite (4 hours)
2022-07-11 09:30 - 13:30 | Online Session, United Kingdom
CLICK HERE to register you place
The Suicide First Aid Lite (delivered virtually) is a half day course giving learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive
SFA Lite is comprised of 2 parts over half day. The programme teaches the skills needed to identify someone who may be thinking about suicide and to pass the person onto a suicide first aider.
Suicide First Aid Lite (Virtual) training offers learning outcomes that are knowledge based and factual. This training can be used as a stand-alone programme or as the first part of a journey to learn suicide prevention skills.
Method of delivery:
Taught over half day using tutor facilitated socratic learning, tutor-led role- play, mini lectures, group work and audio-visual presentations. This is a has some interactive elements and is an emotionally engaging learning experience. Use of Camera and microphone is essential for quality and safety reasons, otherwise you will be asked to leave the session
Pre-training requirement
No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide.
Who should attend?
Multi-sector practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community members.
What previous attendees have feedback:
“Great and informative course which helped to identify a range of causes, reasons, signs of suicide and how to support someone in a moment of crisis”
“The trainer was excellent and very clear in her explanations. Her experience over the years giving examples of situations, really made the training feel real and not hypothetical”

Centre For Excellence for Population Health and Health Inequalities Training
2022-07-11 10:00 - 14:00 | Online Session, United Kingdom
Good health is vital for a prosperity of the communities we live in. Improvements in life expectancy stalled in the decade before the pandemic and there are wide inequalities in health within and between local areas in England. The work on population health to reduce health inequalities will be a cornerstone of new ways of working through Integrated Care Systems (ICSs) and the ability of the workforce to contribute to new ways of working in the new system and to feel confident in their skills and abilities to carry out their duties through existing roles, new roles and transformed services is an aim of the programme in Health Education England.
Whether you are a current learner or whether you are already working in health and care, this workshop event is to hear from you on how to best achieve education and training in health inequalities and population health. You are invited to a virtual facilitated discovery workshop on Monday 11th July 2022 between 10:00am and 14:00pm, including a lunch break.
Please register your attendance to receive a MS Teams invitation.

NEWHAM SOCIAL PRESCRIBING COMMUNITY OF PRACTICE ONLINE FORUM
2022-07-11 13:00 - 15:00 | Online Session, United Kingdom
DESCRIPTION
Social Prescribing is a way for local agencies to refer people to a social prescriber or those in a similar role. Social Prescribers give people time, focusing on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. They connect people to community groups and statutory services for practical and emotional support.
If this sounds like something you do in your role, then please come and join our community of practice online forum.
AGENDA

13:05 – 13:10: Welcome and Introductions – Forum Co-chairs: Katy Szita, Lead Social Prescriber NW2 PCN and Augusta Adu, Senior Social Prescriber Link Worker, South One Primary Care Network
13:10 – 13:20: Social Prescribing Software and Personalised Care Research Project Update – Ysabella Hawkings, Lead Public Health Strategist, LBN
13:20 – 13:25: SWA Training Update – Helena Taylor, Senior Public Health Adviser to VCFS
13:25 – 13:35: London Social Prescribing Network and London Plus – Stephanie McKinley, LSPN Network Manager
13:35 – 13:50: Introduction to Green and Blue Social Prescribing – Laura Brown, Regional Health Lead Advisor, Natural England
13:50 – 14:05: Activities in Newham’s Green and Outdoor Spaces – Nicole Napier & Gemma Tully, Leisure and Sport, LBN
14:05 – 14:10: Comfort Break
14:10 – 14:25: PCN Garden Project and Newham Community Gardens – Augusta Ada Senior Social Prescriber Link Worker, South One Primary Care Network
14:25 – 14:35: Green Social Prescribing at Cody Dock Our Newham Learning and Skills Courses – Julia Briscoe, Social Prescribing Lead, Gasworks Dock Partnership
14:35 – 14:45: Bikeworks Programes – Lucy Nandris, Inclusive Cycling Programme Manager, Bikeworks
14:45 – 14:55: Walking Football – Chris Cronin, Walking Football, West Ham United Foundation
14:55 – 15:00: Closing Comments – Forum Co-chairs: Katy Szita, Lead Social Prescriber NW2 PCN and Augusta Adu, Senior Social Prescriber Link Worker, South One Primary Care Network

Chairs: Katy Szita, Lead Social Prescriber NW2 PCN & Augusta Ada Senior Social Prescriber Link Worker, South One Primary Care Network

WHAT WILL YOU DO IN THE FORUM?

Learning
Networking
Sharing good practice

This is a chance to meet and talk to various One Newham organisations, find out what resources and training are available to support you in your role and build your community of practice together.
TARGET AUDIENCE
Social prescribers, community link workers, care navigators, ELFT community connectors and anyone who has elements of prescribing in their role or are interested in the role.

Autism Understanding & Awareness in Children
2022-07-11 13:00 - 16:30, 2022-07-12 09:30 - 13:00 | Online Session, United Kingdom
This is an introductory workshop and may not be suitable for those in clinical settings. Workshops are based on small group interactions. Please do ensure you are committed to attending the full duration of the workshop. The workshop is costed at £75 PP and has been funded by North East London Health and Care Partnership.
Do you want to improve your understanding of Autism? And how you can support someone on the Autism spectrum? North East London Training Hub in partnership with North East London Health and Care Partnership are offering all staff working in the region an opportunity to take part in this half day workshop
The workshop objectives include:
• An introduction to the Spectrum
• Characteristics of autism
o Communication
o Rigidity and repetitive behaviours
o Sensory
o Strengths
• What works
• Legislative requirements
Course facilitation
The course will be delivered in a combination of theory, as well as practical and interactive exercises. Attendees will also have the opportunity to consider action points going forward after the course.

NEL Admin & Reception training: Communication & Customer Service
2022-07-12 09:30 - 13:00 | Online Session, United Kingdom
This workshop is designed to provide delegates with the knowledge and skills they require to make a positive impact at work. The workshop will look at all aspects of communication between the practice and the patients and will cover positive communication in a variety of ways. Delegates will look at assertiveness, good telephone techniques and using positive language and body language. All of these aims to reduce the potential for communication failure and the disruption this can bring.

Primary Care Immunisation Update Webinar Series - Addressing concerns around vaccines: Supporting Acceptance
2022-07-12 10:00 - 10:30, 2022-07-12 14:00 - 14:30 | Online Session, United Kingdom
Please see below details of the FREE immunisation update training for Immunisers in primary care in London; organised by Public Health England.
The series of webinars are designed to support immunisers to fulfil the requirement for annual immunisation updates and are free to access.
Immunisers are welcome to attend all webinars or to select webinars relevant to their practice/learning needs.
Click on the dates to register.
Child and adolescent immunisation update (June 2022)
Wednesday 15 June 2022, 10-10.30am
Wednesday 15 June, 1.30-2pm
Tuesday 21 June, 10-10.30am
Addressing concerns around vaccines: Supporting acceptance (July 2022)
Tuesday 12 July, 10-10.30am
Tuesday 12 July, 2-2.30pm
Thursday 14 July, 2-2.30pm
Click HERE for more details.

Long COVID Training Schedule and Resources for Health and Care Professionals
2022-07-12 13:00 - 14:00 | MS Teams, United Kingdom
Dear Colleagues

Long COVID Training Schedule and Resources for Health and Care Professionals

Further to the launch of our Long COVID Community of Practice on 9 November 2021, we have set up a dedicated online hub of resources and training for all health and care professionals working with long COVID patients in North East London.
You can access the hub HERE. Please note that although these pages are currently hosted by the Newham Training Hub, the resources and training are for all boroughs in North East London.
Alongside this, we have also launched a series of long COVID training webinars, starting at 1pm on 8 February 2022. This first session is ‘What is Long COVID Including Pathophysiology, Symptoms and Red Flags’. Register Now for this session.
You can also register for the following sessions.
All sessions are from 1:00pm to 2:00pm:

How to Assess & Diagnose Long Covid; Including What Investigations To Do –8 March Register Now
Multidisciplinary Team Management of Covid –5 April Register Now
Self-Management Strategies for Long Covid, Including Non-clinical Pathways –10 May Register Now
Patient Case Studies: Examples from the NEL Long Covid Clinics –7 June Register Now
Long Covid Pathways – How to Refer to Local Long Covid Service –12 July Register Now
A reminder about the Community of PracticeThe NEL Long Covid Community of Practice aims to:

enable collaboration across NEL with consistent messaging considering local pathways
enable continuous learning
share and build better practice
influence the ongoing development of the education modules
create a support network, enabling access to expertise.

Cervical Health Training
2022-07-12 13:00 - 14:30 | Online Session, United Kingdom
Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers).
This training will support the PCN DES, please encourage staff to attend
You will learn the below topics, which will enable you to have conversations with people in your community:
1. What is cervical cancer and how is it caused?
2. What are the signs & symptoms?
3. How can cervical cancer be prevented?
4. Barriers to screening & improving confidence in screening during the pandemic
Dates and times
•Mondays; 6thJune / 20thJune / 4thJuly
•Tuesdays; 14thJune / 28thJune / 12thJuly
•Wednesdays; 8thJune / 22ndJune / 6thJuly
•Thursdays; 16thJune / 30thJune / 14thJuly
All sessions are 1pm-2.30pm

NEL Admin & Reception training: Confidentiality in General Practice
2022-07-12 13:00 - 16:30, 2022-07-13 13:00 - 16:30, 2022-07-14 09:30 - 13:00 | Online Session, United Kingdom
This workshop is designed to provide delegates with the knowledge they require to ensure confidentiality in a general practice setting. The workshop will give them an understanding of the key guidance and legislation as well as practical ways in which confidentiality should be maintained. The workshop will use common scenarios and examples to examine the risks and the appropriate actions that should be taken. Delegates will conclude with an action plan to clarify the key improvements or changes that need to be implemented.

Suicide First Aid: Understanding Suicide Intervention (2 x half days)
2022-07-13 08:00 - 17:00 | Online Session, United Kingdom
Wednesday 8th & Thursday 9th June 2022, 1300 – 1700 (both days)
Wednesday 6th & Thursday 7th July 2022, 0930 – 1230 (both days)
Wednesday 13th & Thursday 14th July 2022, 1300 – 1700 (both days)
*Click on course dates above to register*
The one day course (delivered across 2 half days virtually) is accredited by City & Guilds, making it the route to the UK’s only national qualification in Suicide Prevention. The programme is evidence-based, interactive, and covers both theory and practical skills. Training open to all staff working in North East London
Participants learn and practice the skills needed to identify someone who may be thinking about suicide, and to competently intervene to help create a safe plan, as a first aid approach.
Course content:

The impact and value of personal and professional experience with suicide
Barriers that prevent people at risk seeking help
Prevalence of suicide thoughts and suicide behaviours
The Signs of Suicide and the Suicide-Safety Guide
Partnership working and community resources

Methods of delivery
Taught as a full-day course, using tutor-facilitated Socratic learning, tutor-led role- play, mini lectures, group work and audio-visual presentations. Use of Camera and microphone is essential for quality and safety reasons, otherwise you will be asked to leave the session
Learning outcomes:

Suicide behaviour; reasons and magnitude of the community health problem.
Role of the carer in managing suicide interventions; different roles with different people
Understand approaches and process of suicide intervention including desired outcomes
Understand the importance of self-reflection and personal impact when working with suicide and people at risk

What previous attendees have feedback:
“Really informative and brilliant course that had clear steps in how to support anyone thinking about suicide”

Health and Safety in General Practice
2022-07-13 09:30 - 11:30 | Online Session, United Kingdom
The PMA Health & Safety in General Practice web workshop programme covers all of the key areas that need to be addressed when managing a busy and successful practice in order to comply with Health & Safety.
The module will be delivered as an interactive virtual session with practical guidance to enable participants to map all the techniques and outcomes onto their own practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.

Training objectives
To provide Health and Safety information and support in order for practice managers, GPs or other members of the practice management team to understand the key areas which need to be addressed when managing a busy and successful practice.

The Receptionist in Primary Care
2022-07-13 13:00 - 16:30 | Online Session, United Kingdom
FULLY BOOKED. PLEASE ADD NAME TO WAITING LIST
The Receptionist in Primary Care – a funded programme for new reception staff working in North East London
Day 1 22/6/22 13:00-16:30
Day 2 29/6/22 13:00-16:30
Day 3 6/7/22 13:00-16:30
Day 4 13/7/22 13:00-16:30
Day 5 20/7/22 13:00-16:30
North East London Training Hub are pleased to offer this development programme for Reception staff working in General Practice. The programme consists of 5 half day workshops delivered virtually. A choice of two cohorts is initially being offered. Full attendance required to obtain CPD certificate.
The aim of these workshops are to equip reception staff with the necessary knowledge and skill to work effectively in general practice. A detailed information sheet of the workshops is attached. The programme workshops will include the following aspects of being a receptionist:
• Understanding the NHS
• Roles & Responsibilities of the Receptionist
• Providing Services to Patients
• Confidentiality in General Practice
• Communication & Customer Service
Who is the programme targeted at?
Although the primary target audience are Reception and admin staff who have been in post less than 12 months, other staff may take advantage of the programme.
When will the programme run? And how to register?
There are initially 2 cohorts being offered to run across June and July. Please click on the preferred cohort below to register. Places are limited, please register early. If places are full, do add name to waiting list so priority places can be offered on future cohorts
What is the delivery format?
The programme will be delivered virtually across 5 x half day workshops. The workshops will be run across 5 weeks (1 half day per week). Prior to registering places, managers and learners must ensure you have access to appropriate equipment to enable full participation. This includes a working camera and microphone, and participation in protected time. This is a participatory programme and those attending are required to have their cameras on and to take part in the activities on the day.
How much will it cost? And will there be certification?
The programme is valued at £300 PP excluding administrative expenses. This is being fully funded by NEL Training Hub. Upon completion of the programme, participants will be issued a programme completion CPD certificate. All five workshops must be completed to obtain this. Participants must only attend the workshops on the cohort they book on. All learners will be expected to engage in the evaluation process of the programme
If you have any queries, please contact ekramul.hoque@nhs.net
Kind Regards,
NEL Training Hub

North East London Care Coordinators Workshop
2022-07-13 13:30 - 15:30 | Online Session, United Kingdom
The NEL Personalised Care Programme Team is delighted to invite you to our first NEL-wide Care Coordinator Workshop event on Wednesday 13th July 2022 from 1.30pm – 3.30pm.

We recognise the vital importance and role played by Care Coordinators in primary care, to support the needs of our local populations.
Our early work has identified some great examples where Care Coordinators are having a real impact. We also know there is more work to do around role definition and further embedding the role in primary care. There are now 50 Care Coordinators in post across North East London, so the time is right to come together to shape the future of this role in NEL.

This workshop will give you the opportunity:
· To strengthen clarity about what the Care Coordinator role is, its purpose and focus
· Share what is working and hear from some examples of great practice
· To shape and influence NEL Care Coordinator programme for 2022-23
· To look at how Care Coordinators can contribute to health inequality priorities
· To collectively explore challenges and how these may be addressed
· To look at what PCNs and primary care need to help Care Coordinators thrive

And of course, this will also be an opportunity to connect and engage with other Care Coordinators & managers across NEL.
Who should attend the NEL Care Coordinator workshop?
Care Coordinators, PCN Managers, Practice Managers, GPs with interest in personalised care
Please do share this invitation with all care coordinators, member practices, PCN and practice managers
How to attend
Date: Wednesday 13th July 2022
Time: 1.30pm – 3.30pm
Where: MS Teams online
What’s next?
1. All NEL Care Coordinators will shortly receive an invite to a brief survey to provide insight about their experience as a Care Coordinator in NEL
2. If you haven’t received an Outlook calendar invitation for the 13th July Workshop from PERSONALISED CARE (NORTH EAST LONDON CCG)
please do email nelondon.personalisedcare@nhs.net
We very much look forward to seeing you all in July.

Education and Training Tariff Webinar
2022-07-14 10:45 - 11:45 | Online Session, United Kingdom
This webinar is a national briefing by Health Education England and the Pharmacy Schools Council. The briefing will inform stakeholders on the introduction of Education and Training Tariff to contribute to undergraduate pharmacist clinical placements in England. The event is aimed at potential placement providers including Schools of Pharmacy and pharmacist employers. Resources from the webinar will be shared after the event.
The briefing will cover:

An introduction to the Education & Training Tariff for undergraduate pharmacy students and the arrangements for 2022/23
Visibility of funding and challenges with flow
Next steps to engage across your region.
There will be an opportunity to learn from placement providers from other professions. There will also be an opportunity for questions and answers, which will be followed up with an FAQ document.
Please register for this event by filling in this short survey.

Newham Clinical Pharmacists Forum
2022-07-14 12:00 - 13:00 | Online Session, United Kingdom
Thursday, 14 July⋅12:00 – 1:00pm
We are happy to announce the next Pharmacist Forum
Topic: Clinical Medication Review
We have teamed up with Clinical Pharmacist Solutions (CPD accredited) to provide this training session!
Clinical Medication Reviews are our bread and butter in General Practice and also form part of the more comprehensive SMR’s! Most if not all of us carry out clinical medication reviews on a regular basis, and have all been trained to varying levels. This session would be a great opportunity to have some pharmacist focussed training allowing us to develop further in this area and also give us the opportunity to share and learn from each other.
Hope to see you there!
Clinical Pharmacy Team
Newham Training Hub
CLICK HERE TO REGISTER

Telephone Triage for frontline staff
2022-07-14 12:30 - 16:00 | Online Session, United Kingdom
General practice is embarking on a transformational journey – a journey that is re-evaluating the people – the clinical resources it has, the processes – how it deploys those resources and the technology – the mechanisms by which it manages the engagement with the patients.

The key objective of Telephone Triage is to help patients access the right care at the earliest opportunity – and in a way that provides them with flexibility, convenience, security, a sense of ownership and the stimulation to invest in their wellbeing. There are numerous drivers for this patient centred approach and outcomes will include a more streamlined workload for GPs, ANPs and other members of the team in carrying out front line triage. The aim to drive further practice efficiencies in terms of access to services and patient satisfaction. It will achieve this by releasing valuable clinical time – GP time and other clinical practitioners.

Frontline staff will also actively manage requests for GP appointments and safely redirect inappropriate GP consultations to the most appropriate care providers.

Objectives: Telephone Triage is an essential patient engagement technique that will further develop the skills and career paths of non-clinical staff – frontline GP practice staff, who will move away from a passive role and have a more direct impact on patient health outcomes. The skills and abilities needed to undertake telephone triage and the necessary signposting are valuable in other new non-traditional roles such as Document Management, HCA and Care Navigation. After this web workshop, staff will be confident in handling the triage call, in advising and referring patients to care providers who work either within the practice team or to external care providers.

Telephone triage and signposting can present a challenging cultural shift for some teams and individual team members – and we will explore the mechanisms to help make the change as smooth as possible – some of this will build on the existing understanding, within the practice, of the need to change and a realisation of the benefits these changes can have.
