Business Risk and Governance (2 x 2 hour sessions)
2022-06-09 09:30 - 14:00 (Europe/London) | Online Session, United Kingdom
This module focuses on the Business Risks and Governance issues that regularly arise in medical practice – they are often difficult to deal with. We will focus on how to create competitive, collaborative and commercial advantage for the GP Practice through an understanding of the Risks and Governance issues relevant to General Practice. The module will be delivered as an interactive session with practical guidance to enabling participants to map the techniques onto their own risk and governance profile for their practice. The Tips on managing risk provide useful guidance to enable participants to understand and mitigate the governance requirements, liabilities and risks within General Practice. Group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues.

Objectives: participants will improve their understanding of the Risk and Governance responsibilities. The module will demonstrate how adopting industry practiced due diligence techniques will help to mitigate risks and will also help with all aspects of practice governance and compliance.

Awareness and Understanding of Autism in Adults
2022-06-10 13:00 - 16:30, 2022-06-14 09:30 - 13:00, 2022-06-20 09:00 - 12:30, 2022-06-20 13:00 - 16:30 | Online Session, United Kingdom
The workshop objectives include:

An introduction to the Spectrum
Characteristics of autism
Communication
Rigidity and repetitive behaviours
Sensory
Strengths
What works
Legislative requirements

Course facilitation The course will be delivered in a combination of theory, as well as practical and interactive exercises. Attendees will also have the opportunity to consider action points going forward after the course. Trainer Manar Matusiak has over 20 years’ experience at director level in the specialist care and education sector, in particular in the field of autism. She helped to set up and develop the first transitional residential service in the country for young adults with autism and complex needs. Her background is in teaching and management. During her career, she was Personal and Professional Development Director for one of the national specialist autism providers, overseeing the development. She is currently Managing Director of Living Autism and she trains and coaches nationally across all sectors This is an introductory workshop and may not be suitable for those in clinical settings. Workshops are based on small group interactions. Please do ensure you are committed to attending the full duration of the workshop. The workshop is costed at £75 PP and has been funded by North East London Health and Care Partnership

Autism Understanding & Awareness in Children
2022-06-13 13:00 - 16:30, 2022-06-17 09:30 - 13:00 | Online Session, United Kingdom
This is an introductory workshop and may not be suitable for those in clinical settings. Workshops are based on small group interactions. Please do ensure you are committed to attending the full duration of the workshop. The workshop is costed at £75 PP and has been funded by North East London Health and Care Partnership.
Do you want to improve your understanding of Autism? And how you can support someone on the Autism spectrum? North East London Training Hub in partnership with North East London Health and Care Partnership are offering all staff working in the region an opportunity to take part in this half day workshop
The workshop objectives include:
• An introduction to the Spectrum
• Characteristics of autism
o Communication
o Rigidity and repetitive behaviours
o Sensory
o Strengths
• What works
• Legislative requirements
Course facilitation
The course will be delivered in a combination of theory, as well as practical and interactive exercises. Attendees will also have the opportunity to consider action points going forward after the course.

Cervical Health Training
2022-06-14 13:00 - 14:30, 2022-06-16 13:00 - 14:30, 2022-06-20 13:00 - 14:30 | Online Session, United Kingdom
Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers).
This training will support the PCN DES, please encourage staff to attend
You will learn the below topics, which will enable you to have conversations with people in your community:
1. What is cervical cancer and how is it caused?
2. What are the signs & symptoms?
3. How can cervical cancer be prevented?
4. Barriers to screening & improving confidence in screening during the pandemic
Dates and times
•Mondays; 6thJune / 20thJune / 4thJuly
•Tuesdays; 14thJune / 28thJune / 12thJuly
•Wednesdays; 8thJune / 22ndJune / 6thJuly
•Thursdays; 16thJune / 30thJune / 14thJuly
All sessions are 1pm-2.30pm

The Receptionist in Primary Care
2022-06-14 13:00 - 16:30 | Online Session, United Kingdom
FULLY BOOKED. PLEASE ADD NAME TO WAITING LIST
The Receptionist in Primary Care – a funded programme for new reception staff working in North East London
Day 1 22/6/22 13:00-16:30
Day 2 29/6/22 13:00-16:30
Day 3 6/7/22 13:00-16:30
Day 4 13/7/22 13:00-16:30
Day 5 20/7/22 13:00-16:30
North East London Training Hub are pleased to offer this development programme for Reception staff working in General Practice. The programme consists of 5 half day workshops delivered virtually. A choice of two cohorts is initially being offered. Full attendance required to obtain CPD certificate.
The aim of these workshops are to equip reception staff with the necessary knowledge and skill to work effectively in general practice. A detailed information sheet of the workshops is attached. The programme workshops will include the following aspects of being a receptionist:
• Understanding the NHS
• Roles & Responsibilities of the Receptionist
• Providing Services to Patients
• Confidentiality in General Practice
• Communication & Customer Service
Who is the programme targeted at?
Although the primary target audience are Reception and admin staff who have been in post less than 12 months, other staff may take advantage of the programme.
When will the programme run? And how to register?
There are initially 2 cohorts being offered to run across June and July. Please click on the preferred cohort below to register. Places are limited, please register early. If places are full, do add name to waiting list so priority places can be offered on future cohorts
What is the delivery format?
The programme will be delivered virtually across 5 x half day workshops. The workshops will be run across 5 weeks (1 half day per week). Prior to registering places, managers and learners must ensure you have access to appropriate equipment to enable full participation. This includes a working camera and microphone, and participation in protected time. This is a participatory programme and those attending are required to have their cameras on and to take part in the activities on the day.
How much will it cost? And will there be certification?
The programme is valued at £300 PP excluding administrative expenses. This is being fully funded by NEL Training Hub. Upon completion of the programme, participants will be issued a programme completion CPD certificate. All five workshops must be completed to obtain this. Participants must only attend the workshops on the cohort they book on. All learners will be expected to engage in the evaluation process of the programme
If you have any queries, please contact ekramul.hoque@nhs.net
Kind Regards,
NEL Training Hub

Being an Active Bystander - NEL Session
2022-06-14 14:00 - 15:00 | Online Session, United Kingdom
North East London Training Hub in partnership with North East London Health and Care Partnership are delighted to offer all staff working in NEL with the opportunity to attend one of the Active Bystander training workshop. The 60min workshops aim to empower staff to challenge poor behaviours, and bring about cultural change through the reinforcement of messages defining the boundaries of unacceptable behaviour
Objectives:

an understanding of the importance of being an active bystander;
learn skills and techniques to positively challenge bullying, harassment and inappropriate behaviours
agreed steps to take to be an effective bystander

Course Content:

Understanding bystander apathy
Decision-making techniques to help delegates overcome fear and self-doubt when faced with a challenging situation
Assertiveness techniques to give delegates confidence and tools to speak out, whether they are dealing with the challenge directly or calling for help from others

Workshop includes:

A video demonstrating bystander apathy
References to high profile examples of inappropriate/unacceptable behaviour
Decision-making techniques to help people overcome fear and self-doubt when faced with a challenging situation
Assertiveness techniques to give them the confidence and tools to speak out, whether they are dealing with the challenge directly or calling for help from others

Each delegate receives an ‘Active Bystander’ toolkit booklet, which contains the main techniques covered in the session. Book early to avoid disappointment as programme is advertised across the NEL system partnership

Preparing for CQC Inspection
2022-06-14 14:00 - 17:00 | Online Session, United Kingdom
As a number of you had contacted us re not being able to register on the previous workshops due to it being fully subscribed, an additional 3 hour session has been set up to be delivered next week. The workshop delivered by Optimise Healthcare Management will cover:
1. CQC Compliance – update on CQC framework
2. Preparing for inspection – what you need to know

Primary Care Immunisation Update Webinar Series - Child and Adolescent Immunisation Update
2022-06-15 10:00 - 10:30, 2022-06-15 13:30 - 14:00, 2022-06-21 10:00 - 10:30 | Online Session, United Kingdom
Please see below details of the FREE immunisation update training for Immunisers in primary care in London; organised by Public Health England.
The series of webinars are designed to support immunisers to fulfil the requirement for annual immunisation updates and are free to access.
Immunisers are welcome to attend all webinars or to select webinars relevant to their practice/learning needs.
Click on the dates to register.
Child and adolescent immunisation update (June 2022)
Wednesday 15 June 2022, 10-10.30am
Wednesday 15 June, 1.30-2pm
Tuesday 21 June, 10-10.30am
Addressing concerns around vaccines: Supporting acceptance (July 2022)
Tuesday 12 July, 10-10.30am
Tuesday 12 July, 2-2.30pm
Thursday 14 July, 2-2.30pm
Click HERE for more details.

GP - Community Pharmacy Consultation Service
2022-06-15 10:00 - 12:00 | Online Session, United Kingdom
General Practice Staff Workshops
OPEN TO GENERAL PRACTICE STAFF ACROSS NORTH EAST LONDON
AIMED AT : RECEPTIONISTS, CARE NAVIGATORS, FRONT LINE NON CLINICAL STAFF
PLEASE CHOOSE ONE SESSION TO ATTEND
ALL SESSIONS WILL BE HELD VIRTUALLY VIA MICROSOFT TEAMS
A referral process from a General Practice to a Community Pharmacist GP CPCS has been developed & rolled out successfully both nationally and within
NEL. To allow GPs to create additional capacity giving them more time and focus to see patients who would otherwise be required to wait longer for appointments To enable pharmacists to utilise their skills and knowledge to further serve the community instead of booking a GP appointment for a minor illness assessment.

NEL: STANDARDS FOR STUDENT SUPERVISION & ASSESSMENT TRAINING FOR NEL PRIMARY & SOCIAL CARE EMPLOYEES
2022-06-16 09:00 - 17:00 | Zoom, United Kingdom
Staff who have undertaken the ENB 998 or mentorship preparation courses need to attend the session from 09:00 to 14:00. Staff who have already completed the Practice Supervisor Training need to attend the session from 11:30 to 14:00.

All sessions will be held virtually via Zoom – the link to join the session will be sent closer to the date.

Please avoid using a Primary care computer or laptop as Zoom is often blocked! Chrome is recommended rather than Internet Explorer as this is the better platform

Participants will need to complete the following e-learning modules prior to the course:

Understanding students
Roles and responsibilities
Assessing learning needs
Assessing learning in Practice
Giving feedback
Coaching skills

Please provide evidence of completion by sending a PDF of your certificates (or a phone picture) to Rozi Hamilton rozi.hamilton@nhs.net before the training date.

NHSEI London Core Managers’ Online Training Programme Launch
2022-06-16 11:00 - 12:00 | Online Session, United Kingdom
The purpose of this meeting is to raise awareness of the online Core Managers training resource that will be available to support all supervisors and managers to develop insight, skills and confidence to build cultures of compassion, inclusion and belonging for their diverse workforce. This session is aimed at Invited National and London senior EDI and Workforce Heads, London HR Directors and Resourcing Directors, ICS and Trust EDI Leads, OD Leads and Primary Care representatives.
Please click here to join the Microsoft Teams meeting.

HEE Quality Team Webinar
2022-06-16 13:00 | Online Session, United Kingdom
There will be a Quality Assurance next steps webinar.
In this session HEE will be covering the next steps in the Quality Assurance around Trainer and Learning Environment recognition plans, overview of the application forms and Quality Management Portal.
Please see login details:
Click here to join the meeting
Or call in (audio only)
+44 20 7660 8345,,811814303# United Kingdom, London

Men's Mental Health Community Workshop
2022-06-16 18:00 - 19:00 | Online Session, United Kingdom
JUNE 13th – JUNE 18th is MEN’S HEALTH WEEK. We are honouring it by running a one hour, one-off, confidential workshop on ‘MEN’S MENTAL HEALTH’ on 16th June at 6pm.
Join us to find out about:
· Men’s mental health & wellbeing
· Stigma about men’s mental health & how to overcome it
· Tools to increase your self-awareness
· Where we can get support
The workshop is open to anyone – clients, Newham residents, staff members, or anyone else wanting to learn more about some of the unique challenges men face when it comes to mental health.
Join us on the link below or by completing this form.
All our workshops are free, remote (MS teams) and completely confidential!
Please feel free to disseminate. We look forward to seeing you there!
Newham Talking Therapies
(Working Hours: Mon 12pm-8pm; Tue, Wed, Thurs, Fri 9am-5pm)
East London NHS Foundation Trust

RCGP Learning Disability in Primary Care (virtually delivered)
2022-06-17 09:30 - 16:30 | Online Session, United Kingdom
North East London Training Hub are delighted to offer clinicians working in General Practice in the region with the opportunity to access a funded place on the RCGP Accredited Learning Disability in Primary Care Module. The course is a 16 weeks module which includes an essential one day course with a series of offline units to be completed to obtain certification. The module seeks to improve the health outcomes of people with a learning disability

The learning outcomes for the module are:
• Understand what a learning disability is
• Identify what reasonable adjustments are and how they can be applied within the practice setting
• Understand what diagnostic overshadowing is and how to address it
• Explain why it is important to have an alert / flagging system that identifies people with a learning disability
• Be able to put in place solutions to increase the uptake of annual health checks and health action plans within their practices for people with a learning disability
Learning outcomes for the accompanying taught day:
• Explain and demonstrate an understanding of the Mental Capacity Act
• Explain the principles that underpin the Mental Capacity Act
• Able to assess why a person’s capacity to consent is in question
• Work out whether or not someone has the capacity to consent or otherwise to what is being offered them regarding their health using the four-point test
• Appreciate what is meant by ‘best interests’
• Make adjustments to accommodate the needs of a person who lacks capacity
• How to get it right by involving everyone who knows the person
The teaching styles employed within this training programme are those that strive to enhance practical skills, attitudes and knowledge. There are taught components and self-learning elements contained within, which have at their core, the desire to enhance and improve the practice of the learner in relation to working with, and for people with a learning disability. These are provided within each unit as suggested reading, and direction is also provided within the course content.
The module covers the following:
• One full day taught day delivered via Zoom platform. Alongside the trainer, there will be a person with a learning disability and a parent of a person with a learning disability joining the session to share their experiences and answer questions
• Four online units which provide theory on the following topics:
– Learning disability and health inequalities
– Diagnostic overshadowing
– Checking a person’s understanding and the Mental Capacity Act
– Reasonable adjustments, Equality Act and health checks
• Four 500-word reflective accounts linked to each of the four online units. These are formally reviewed by the trainer at the end of the 16-weeks
Please note that all elements of the module must be completed within the given 16-week time frame in order to receive certification. The course is valued at £280 PP. The NEL Training Hub is initially funding 60 places on the programme. places will be distributed equitably across the seven Boroughs in North East London
The course will include:
• One full day taught via the Zoom platform. Students will need to ensure they have working cameras and microphones as the session is interactive and requires group discussions and student participation. Places are limited to 15 learners per cohort
• Access to the four online units for the duration of the 16-week module
• Trainer reviewing the four reflective accounts for each student
• Certificate of completion in PDF format from Londonwide LMCs with the RCGP kitemark once all elements of the module are successfully completed within the 16-week time frame.
Requirements:
• Be a healthcare professional working in primary care
• Be supported by the organisation or practice to attend the taught day
• Be committed to the module for a minimum of 16 weeks
• Learners will need to have access to email

NEWHAM PRACTICE COUNCIL
2022-06-17 12:30 - 14:00 | MS Teams, United Kingdom
Dear Health and Social Care Colleagues,
Please do join this month’s Practice Council Webinar; it is really important to highlight challenges and find solutions to ensure best patient care.
AGENDA

12:30 – 12:35: Welcome & Introductions – Dr Muhammad Naqvi, Newham CCG Chair and GP
12:35 – 12:50: Update from Transition Director – Siobhan Harper, Director of Transition, TNW ICS
12:50 – 13:05: LMC Update – Greg Cairns, Director of Primary Care Strategy, LMC
13:05 – 13:40: Primary Care & Covax Update – Jenny Mazarelo, Deputy Director of Primary Care Transformation, TNW
13:40 – 13:45: Close – Dr Muhammad Naqvi, Newham CCG Chair and GP

Meeting Chairs: Dr Muhammad Naqvi, Newham CCG Chair and GP & Dr Rima Vaid, Newham CCG Deputy Chair
If you have any agenda items you would like to be included in future or questions that you would like to submit in advance please email them to nelondon.newhamtraininghub@nhs.net
These webinars will be held on the 4th Friday of every month.
No need to register prior to attendance.
Please MUTE⛔ your microphones prior to joining to avoid unnecessary noise disruption. Feel free to have camera on if you wish.
We recommend installing MS Teams app to your computer or device to be able to use all functions during the session. However, if you would like to join via your browser, Microsoft Teams is no longer support Internet Explorer, please use Microsoft Edge.

General Practice Nursing National and Regional Update Webinar
2022-06-17 13:00 - 14:00 | Online Session, United Kingdom
This webinar will be jointly run by NHS England/Improvement, The Royal College of Nursing (RCN) and The National Association of Primary Care (NAPC) and is scheduled to take place on Friday 17th June 2022 from 13:00 – 14:00, via Microsoft Teams.
All practice staff working in General Practice are encouraged to join as an opportunity to share best nursing practice and for your voice to be heard by the national team. The theme for the webinar is ‘Update on National Projects in General Practice Nursing’ and will be chaired by Michelle Horn, Assistant Head of Nursing & Midwifery, National Team.
Please find the meeting agenda attached. Click here to join the meeting.

Newham Employability Training: How to correctly apply for a job
2022-06-17 13:00 - 14:00 | Online Session, United Kingdom
Newham Training Hub would like to invite you to attend these employability sessions on various topics.
About this event
Session One: How to correctly apply for a Job including:
Research
CV preparation
Supporting statement
Click HERE to register.

Let’s Talk: Genomic Medicine in Adulthood
2022-06-21 12:30 - 13:00 | Online Session, United Kingdom
Did you know that genomic medicine could affect how you manage patients from pre-natal care, through childhood and adulthood?
About this event
Genomic tests are already available in the NHS for use in many childhood and adult cancers, inherited disorders and rare diseases, and more tests are becoming available every year through the NHS Genomic Medicine Service. To make sure everyone for whom genomics is appropriate can access the tests that are right for them, it’s important that all NHS healthcare professionals feel confident to recognise when it’s time to think genomics for their patients.
The North Thames and South East Genomic Medicine Services are running a series of webinars which will explore how Genomic Medicine can affect a patient across different stages of their life, and how different NHS disciplines are vital to making sure genomics is used safely and effectively.
Join our MDT panels for a #GenomicsConversation and learn more about where genomics is already being used, where it might go in the future and explore example case studies across the lifetime.
Let’s Talk: Genomic Medicine Across a Lifetime image
Tuesday 21st June 12:30-1pm | Let’s Talk: Genomic Medicine in Adulthood
Wednesday 22nd June 12:30-1pm | Let’s Talk: Genomic Medicine in Childhood and Adolescence
Thursday 23rd June 12:30-1pm | Let’s Talk: Genomic Medicine in Pregnancy and Pre-Natal Care
Let’s Talk: Genomic Medicine Across a Lifetime image
Please note this event is only for healthcare professionals working in London, Essex, Hertfordshire, Kent, Surrey and Sussex

Prescribing & Long Term Conditions
2022-06-21 13:00 - 15:00 | Online Session, United Kingdom

BECOME A LEADERSHIP SUPPORT CIRCLE FACILITATOR
2022-06-21 13:30 - 17:00 | Online Session, United Kingdom
What are Leadership Support Circles?
Leadership Support Circles are a reflective space for managers at all levels to come together in a multi-disciplinary setting to share their experiences and be heard.
About becoming a Leadership Support Circle Facilitator
Leadership Support Circle Facilitators support our people managers by creating a safe space for reflecting, sharing and developing. The Leadership Support Circle Facilitator undertakes a very skilled role, it will help if you have experience of working with groups, managing difficult emotions or managing people.
Cohort 1 training course dates….
CLICK HERE

Dealing with Grief and Loss Workshop
2022-06-21 17:00 - 18:00 | Online Session, United Kingdom
We are pleased to advertise a brand new workshop on ‘DEALING WITH GRIEF AND LOSS’ organised by Newham Talking Therapies and delivered by the Newham Bereavement Service. This will take place on Microsoft Teams onTuesday 21st June at 5:00pm until 6:00pm. The workshop will cover the following:
· Why do we grieve?
· Different stages of grief
· Attachment styles
· Self-Care
· Does therapy work for grief and loss?
You can sign up to the workshop by filling in this form
Or by clicking on the link below:
Click HERE to join the meeting
All our workshops are FREE, CONFIDENTIAL and ONLINE (MS Teams).

CQC Assessment
2022-06-22 09:30 - 12:30 | Online Session, United Kingdom
This module looks at the CQC Inspection process and how to deal with them. We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework. The module will be delivered as an interactive session with practical guidance to enable participants to map the techniques onto their own practice – and has been fully updated to incorporate the CQC Inspection changes applicable from the onset of Covid-19. Case studies will be used to provide tips and insights on good practice and, also inadequate General Practice. Group work will be facilitated on all aspects of the programme so that participants also develop their understanding of the Assessment process by interacting with colleagues. The aim is to provide a practical usable framework for CQC compliance.
Objectives: participants will improve their understanding of the CQC Assessment process. The module will provide a detailed insight into the key lines of enquiry and how to prepare. The workshop will provide guidance of good practices and equally important, on what inadequate services look like – enabling you to adopt practiced due diligence techniques that will help to mitigate risks and will also help with all aspects of compliance of the Quality Care Commission rules.
