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DTSTART;TZID=Europe/London:20260505T090000
DTEND;TZID=Europe/London:20260505T120000
DTSTAMP:20260430T025454
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UID:10003846-1777971600-1777982400@neltraininghub.org
SUMMARY:Cultural Competency & Working with Diverse Communities
DESCRIPTION:This programme is open to all primary care staff. \nThu 23 Apr 2026 | 9:00 am to 12:00 pm \nTue 5 May 2026 | 9:00 am to 12:00 pm \nRegistration Link: https://medtribe.com/courses/cultural-competency-working-with-diverse-communities \nThis session supports staff to develop cultural awareness and confidence when working with diverse communities. It explores how culture\, language\, belief systems\, and social context influence access\, communication\, safeguarding\, and patient experience in General Practice. \nWhat participants will leave with: \n• Increased awareness of cultural influences on health\, engagement\, and access \n• Practical approaches to recognising and reducing unconscious bias \n• Greater confidence communicating respectfully and effectively with patients from diverse backgrounds.
URL:https://neltraininghub.org/event/cultural-competency-working-with-diverse-communities/2026-05-05/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-12.02.51.png
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DTSTART;TZID=Europe/London:20260506T090000
DTEND;TZID=Europe/London:20260506T120000
DTSTAMP:20260430T025454
CREATED:20260227T121613Z
LAST-MODIFIED:20260228T143553Z
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SUMMARY:Leadership Styles & Change Management
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nWed 6 May 2026 | 9:00 am to 12:00 pm \nWed 20 May 2026 | 1:00 pm to 4:00 pm \nRegistration Link: https://medtribe.com/courses/leadership-styles-change-management \nDesigned for non-clinical leaders and aspiring leaders\, this session explores leadership behaviours\, team culture\, and managing change in General Practice. It supports staff to engage positively with change and influence practice culture. \nWhat participants will leave with: \n• Understanding of leadership styles and their impact on teams \n• Insight into managing change and resistance \n• A practical action plan for leadership in practice
URL:https://neltraininghub.org/event/leadership-styles-change-management/2026-05-06/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-12.14.51.png
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DTSTART;TZID=Europe/London:20260506T130000
DTEND;TZID=Europe/London:20260506T160000
DTSTAMP:20260430T025454
CREATED:20260303T150242Z
LAST-MODIFIED:20260306T095540Z
UID:10003869-1778072400-1778083200@neltraininghub.org
SUMMARY:Finance Management & Operational Oversight for GP Managers
DESCRIPTION:Registration Link: https://medtribe.com/courses/finance-management-operational-oversight-for-gp-managers-non-clinical \nTue 28 Apr 2026 | 9:00 am to 12:00 pm \nWed 6 May 2026 | 1:00 pm to 4:00 pm \nThis programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThis session demystifies GP finance and operational oversight for managers and senior administrative staff. It focuses on understanding funding flows\, budgets\, governance\, and sustainability in General Practice. \nWhat participants will leave with:\n• Understanding of GP income\, expenditure\, and financial governance\n• Ability to link financial insight to operational decisions\n• Awareness of common financial and operational risks
URL:https://neltraininghub.org/event/finance-management-operational-oversight-for-gp-managers-non-clinical/2026-05-06/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/03/Screenshot-2026-03-03-at-15.01.17.png
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DTSTART;TZID=Europe/London:20260507T090000
DTEND;TZID=Europe/London:20260507T120000
DTSTAMP:20260430T025454
CREATED:20260227T120032Z
LAST-MODIFIED:20260414T100256Z
UID:10003844-1778144400-1778155200@neltraininghub.org
SUMMARY:Compassionate\, Inclusive and Trauma-Informed Communication
DESCRIPTION:This programme is open to all primary care staff. \nWed 22 Apr 2026 | 1:00 pm to 4:00 pm \nThu 7 May 2026 | 9:00 am to 12:00 pm \nRegistration Link: https://medtribe.com/courses/compassionate-inclusive-and-trauma-informed-communication \nThis session introduces trauma-informed and inclusive communication principles tailored to General Practice administrative and patient-facing roles. Participants explore how trauma\, inequality\, disability\, and previous healthcare experiences can influence behaviour and communication. The session focuses on practical strategies staff can use within their role to reduce distress\, improve patient experience\, and support psychologically safe interactions. \nWhat participants will leave with \n• Understanding of inclusive and trauma-informed communication and why it matters in primary care \n• Increased confidence using compassionate\, respectful language in challenging situations \n• Practical strategies to respond to distress while maintaining professional boundaries
URL:https://neltraininghub.org/event/compassionate-inclusive-and-trauma-informed-communication/2026-05-07/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-11.59.47.png
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