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X-WR-CALDESC:Events for NEL Training Hub
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DTSTART;TZID=Europe/London:20260514T090000
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SUMMARY:CQC Readiness & Assessment Framework
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThu 16 Apr 2026 | 1:00 pm to 4:00 pm \nThu 14 May 2026 | 9:00 am to 12:00 pm \nRegistration Link: https://medtribe.com/courses/cqc-readiness-assessment-framework \nThis session provides a practical overview of the CQC assessment framework\, and the role non-clinical staff play in inspection readiness. Participants explore key lines of enquiry\, evidence requirements\, and how everyday administrative practice supports Safe\, Effective\, Caring\, Responsive\, and Well-Led domains. \nWhat participants will leave with \n• Clear understanding of the CQC framework and inspection expectations \n• Confidence in how their role contributes to inspection readiness \n• Practical actions to support governance and evidence management
URL:https://neltraininghub.org/event/cqc-readiness-assessment-framework/2026-05-14/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
ATTACH;FMTTYPE=image/png:https://neltraininghub.org/wp-content/uploads/2026/02/Screenshot-2026-02-27-at-11.46.05.png
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DTSTART;TZID=Europe/London:20260514T090000
DTEND;TZID=Europe/London:20260514T170000
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SUMMARY:NEL Training Hub Primary Care Nursing Conference 2026
DESCRIPTION:14 May 2026 – 8.30AM to 4.30PM\nThe event will be held at The Great Hall Leyton.\n \nJoin us for an inspiring day of learning\, connection and empowerment as we explore the milestones\, challenges\, and triumphs in women’s health across primary care. \nRegistration Deadline – 30 April 2026 \nJoin us for an inspiring day of learning\, connection and empowerment as we explore the milestones\, challenges\, and triumphs in women’s health across primary care. \nThe theme for this year’s conference is ‘Celebrating the Women’s Health Journey’. \nClick HERE to Register \n  \nPoster Presentations: Are you delivering innovation in your practice/PCN as an individual or as part of the nursing/practice/PCN team that you would like to showcase at the conference? We are welcoming poster presentations to be displayed at the conference. This is your time to shine and share the innovative practice taking place by Primary Care Nurses across NEL. \nIf you are interested in doing a poster presentation\, please contact ramartey@nhs.net who can provide more information and register your interest in submitting a poster presentation. \nWe hope that you will be able to join us for this year’s conference.
URL:https://neltraininghub.org/event/nel-training-hub-primary-care-conference-2026-save-the-date/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Advanced Nurse Practitioner,Enhanced Nurses,General Practice Nurses,Nursing Associates
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DTSTART;TZID=Europe/London:20260514T130000
DTEND;TZID=Europe/London:20260514T160000
DTSTAMP:20260419T214122
CREATED:20260227T112121Z
LAST-MODIFIED:20260416T090441Z
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SUMMARY:De-Escalation Techniques & Managing Difficult Conversations
DESCRIPTION:This programme is ONLY open to reception and care navigation teams\, administrative and clerical staff\, practice managers and aspiring leaders\, and non-clinical team members working in North East London. \nThu 14 May 2026 | 1:00 pm to 4:00 pm \nRegistration Link: https://medtribe.com/courses/de-escalation-techniques-managing-difficult-conversations \nThe session focuses on recognising early escalation triggers\, using effective verbal and non-verbal de-escalation techniques\, and maintaining professional boundaries while remaining compassionate and calm. Training is grounded in realistic primary care scenarios and aligns with NHS values\, staff wellbeing priorities\, and CQC expectations around safety\, responsiveness\, and complaints management. \nWhat participants will leave with:\n• Increased confidence in managing challenging conversations safely and professionally\n• Practical de-escalation techniques applicable to face-to-face\, telephone\, and digital interactions\n• Clear understanding of escalation pathways\, boundaries\, and personal safety responsibilities
URL:https://neltraininghub.org/event/de-escalation-techniques-managing-difficult-conversations/2026-05-14/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Non Clinical,Practice Managers,Receptionists,Workforce Leads
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