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DTSTART;TZID=Europe/London:20230420T130000
DTEND;TZID=Europe/London:20230420T163000
DTSTAMP:20260416T125024
CREATED:20230123T160059Z
LAST-MODIFIED:20230124T165432Z
UID:10002261-1681995600-1682008200@neltraininghub.org
SUMMARY:Foundations in Motivational Interviewing (MI): “Exploring Motivation and Facilitating Change”
DESCRIPTION:(delivered across multiple dates/formats) – funded for NEL staff \nDelivery led by Sophie Dissanayake\, Learning and Development Practitioner & MI Trainer (MINT network trainer) \nMotivational Interviewing (MI) is a person-centred counselling style for addressing the common problem of ambivalence about change. North East London Training Hubs have funded limited places for local Health and Social Care workforce to access these courses. The programme will introduce\, evidence-based skills and strategies to 1) explore people’s ambivalence to change health damaging behaviours and  2) facilitate positive lifestyle change \nThe course will provide opportunities to observe and practice the approach in a protected environment. By the end of the course participants will feel able to start using Motivational Interviewing (MI) in their work settings. The course (equivalent to two days) introduces participants to the theory\, spirit and principles in using MI to help people make positive change. The training will use a range of methods including didactic teaching\, live demonstrations through role play with professional actors\, audio\, video and coaching. The training will aim to create a curiosity to learn more and develop practice. This course delivery team will include a member of the Motivational Interviewing Network of Trainers (MINT) who has worked and trained across a wide range of settings. \nThe course is valued at £200pp\, and this is funded by the Training Hub. It is also CPD accredited and certificates will only be issued following completion of the training. Participants must fully attend all parts of the course and ensure you have a working microphone and camera. Late comers will not be allowed entry. The below cohorts are being delivered via Zoom platform\, and learners should ensure device and network enables this prior to registering. Joining instruction will be circulated 48 hours prior to the delivery dates. \nPlease click on the date set below to register your place \nCohort 1 \nDay 1: Thursday 23rd February 2023\, 0930-1300 | Day 2: Thursday 2nd March 2023\, 0930-1300 | Day 3: Thursday 9th March 2023\, 0930-1300 | Day 4: Thursday 16th March 2023\, 0930-1300 \nCohort 2 \nDAY 1: Friday 10th March 2023\, 0930-1430 | Day 2: Friday 17th March 2023\, 0930-1430 | Day 3: Friday 27th March 2023\, 0930-1430 \nCohort 3\nDay 1: Thursday 20th April 2023\, 1300-1630 | Day 2: Thursday 27th April 2023\, 1300-1630 | Day 3: Thursday 4th May 2023\, 1300-1630 | Day 4: Thursday 11th May 2023\, 1300-1630 \nCohort 4\nDay 1: Wednesday 3rd May 2023\, 0930-1430 | Day 2: Wednesday 10th May 2023\, 0930-1430 | Day 3: Wednesday 17th May 2023\, 0930-1430\n \n** FULL ATTENDANCE REQUIRED AT ALL SESSIONS** \nWhat previous attendees have feedback: \n‘This training is perfect for my role -in facilitating new assessments and I am thankful for participating in MI training’ \n‘Really enjoyed this course.  Reflection on own practice – a lot of thought provoking areas that i need to change.  e.g. using more open questions compared to closed’ \n‘Mindful communication\, person centred\, empathetic.. all of the MI techniques and the spirit! All of the training was helpful\, particularly as it was very interactive. Breakout rooms were helpful’ \nPlaces are limited please book early to avoid disappointment!
URL:https://neltraininghub.org/event/foundations-in-motivational-interviewing-mi-exploring-motivation-and-facilitating-change-2/2023-04-20/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
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DTSTART;TZID=Europe/London:20230420T130000
DTEND;TZID=Europe/London:20230420T163000
DTSTAMP:20260416T125024
CREATED:20230124T115452Z
LAST-MODIFIED:20230124T115452Z
UID:10002251-1681995600-1682008200@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Understanding the NHS (3.5 hours)
DESCRIPTION:Audience: Administration and Reception staff \nThis workshop is designed specifically for receptionists working in the primary care sector. \nThis workshop will introduce the overall receptionist programme as well as bringing delegates up to date with local and national developments within the primary care sector of the NHS. \nThe workshop will provide knowledge and information on the structure of both the local and national NHS as well as focusing on the work of the CCG and the Care Quality Commission and how services are developing. \nThe topics that will be covered include; • Welcome and Introductions • Course administration • Overview of the five module programme • The NHS: history and background • National and Local NHS Structures • Where and how services are delivered • Who’s who in the primary health care team • Who does what in the wider NHS • CQC regulation • GPs as independent contractors • Duties of a Doctor • GMS\, PMS Contracts • Quality services • Session summary and final questions • Preparation for the next session \nCourse Provider: First Practice Management \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-admin-reception-training-understanding-the-nhs-3-5-hours/2023-04-20/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
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DTSTART;TZID=Europe/London:20230420T140000
DTEND;TZID=Europe/London:20230420T150000
DTSTAMP:20260416T125024
CREATED:20230316T133425Z
LAST-MODIFIED:20230316T133426Z
UID:10002363-1681999200-1682002800@neltraininghub.org
SUMMARY:The Three Main Roles in Personalised Care: Social Prescribers\, Health and Wellbeing Coaches and Care Coordinators
DESCRIPTION:What do they do? How do they work? \nHow do they help to address health inequalities? What is the ‘value-add’ and how are the roles differentiated? What is your experience of working with them? \nIn this session people working in each of these roles will give insight into their practice and how they can help your patients. \nRegister HERE
URL:https://neltraininghub.org/event/the-three-main-roles-in-personalised-care-social-prescribers-health-and-wellbeing-coaches-and-care-coordinators/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
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DTSTART;TZID=Europe/London:20230420T143000
DTEND;TZID=Europe/London:20230420T183000
DTSTAMP:20260416T125024
CREATED:20230324T134632Z
LAST-MODIFIED:20230406T091213Z
UID:10002372-1682001000-1682015400@neltraininghub.org
SUMMARY:Newham Protected Learning Time (PLT) Sessions
DESCRIPTION:Virtual Session 1\n\n\n​Please click here to register to the session and receive a calendar invite with joining link.\n2:30 – 5:30 – Mental Health Road Show\nTarget Group: Clinical staffAgenda \n\n\n2:30 – 2:40: Introduction & Pathways Update: One page adult mental health referral pathways – update – Chair Dr John Babalol\, Associate Clinical Director Newham Mental Health ELFT\n2:40 – 3:10: Crisis Management and Services: Patients in crisis\, how to manage and who to call? How do the crisis service and home treatment team operate? Are there any alternatives? – Dr Dominic Dougall\, Clinical Director – Newham Adult Mental Health & Ed Landor\, Crisis Lead ELFT\n3:10 – 3:40: Eating Disorders: Seeing beyond Anorexia: What are the different types of eating disorders\, how is disordered eating different to eating disorder and what NEW services are available? – Dr Brian Sheeran\, Clinical Lead for Eating Disorders ELFT\n3:40 – 3:50: Break \n3:50 – 4:30: ADHD: Cases & Challenges – Dr Adetoro Adenola\, Consultant Psychiatrist – ADHD Clinic\n4:30 – 5:00: Medically Unexplained Symptoms: ‘All body pain’ – moving beyond the heatsink – Understanding medically unexplained symptoms\, what is the new diagnostic term for this and what can we do to help patients – TBC\n5:00 – 5:30: Dementia: Dementia – don’t forget! Tips on screening and referring – Dr Juliette Brown\, Consultant Psychiatrist\, Mental Health for Older Adults Team\n\n\nClick here to join the online session.\n\n\n\n\nVirtual Session 2 – Non-clinical\n\n​ \nPlease click here to register to the session and receive a calendar invite with joining link.\n2:30 – 5:30 – Telephone Triage\nTarget Group: Non-clinical staff 1. Welcome & Introductions \n2. Introduction to Telephone Triage \nThis session will introduce why Telephone Triage is a recognised tool to meet demand on clinical time and how it can increase access. Discussion will explore the benefits\, risks and limits of the approach. \n\nDefinition of Triage\nThe purpose of triage\, why do we need it – Right person\, in the right place at the right time\nUse of software\nOpening a call – introduction and confirming callers basic demographics and/or consent to speak to a relative\, friend or carer\nCommunication – Open questions\nRuling out red flags\nHistory taking\nTriage streams – Book-On-Day\, Routine GP\, ACP\, GPN\, HCSW appointments\, etc.\nClinical Appointment system – Allocation of slots\, appointment length\, red slots / urgent\, etc.\nConfirm the triage outcome with the patient\n\n3. How are you feeling? \n\nThoughts from a patient’s perspective\nThoughts from a GP practice staff perspective\n\n4. How will the Receptionists role change with Telephone Triage and Active Signposting\nSources of help receptionists will refer patients to\, including: \n\nARRS roles\nOther Healthcare professionals & services\nHow to assess urgency and prioritise referrals\nHow to deal with a red flag issue\n\n5. Clinical Perspective\nTelephone Triage from a clinical perspective presented by a clinician with lived in experience in setting up\, updating and implementing the system in practice.\n6. Receptionist Perspective\nTelephone Triage from a frontline perspective presented by a receptionist with lived in experience across multiple practices in assessing demand and prioritising need for appointments to deliver excellent patient care.\n7. Practical exercises\nThere will be interactive exercises throughout the session that will require the attendees to think about a situation that they have previously encountered and to think about how they deal with it and what they would do differently. \nThis will be based on typical scenarios found in GP Practices and will be an opportunity for participants to develop new techniques to deal with enhanced patient interactions. Emphasis will be on developing confident communication skills.\n8. Q&A – Summary \n9. Close \n\nClick here to join the online session.\n\n\n\n\n\nCOVER ARRANGEMENTS:\nIf by attending\, your practice opening offer would need to be a skeleton one\, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than by 5pm on Wednesday the 12th April.NHC will cover the telephones until 6:30pm\, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed\, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions\, etc.If you are aware of a member of your practice team who has not received the email invitation\, please advise Johanna North on Johanna.North1@nhs.net who will be happy to ensure that their details are added to the circulation list.
URL:https://neltraininghub.org/event/newham-protected-learning-time-sessions/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Care Home Staff / Managers,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Supervisors & Educators,Workforce Leads
ORGANIZER;CN="NEL Training Hub - Newham":MAILTO:training@communitymatters.co.uk
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