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DTSTART;TZID=Europe/London:20230309T090000
DTEND;TZID=Europe/London:20230309T130000
DTSTAMP:20260416T160008
CREATED:20230105T134844Z
LAST-MODIFIED:20230105T134844Z
UID:10002103-1678352400-1678366800@neltraininghub.org
SUMMARY:Putting SDM into action - Year of Care training for diabetes network
DESCRIPTION:9 March 9am-1pm *Part 1\n19 April 1pm-5pm *Part 2\n\nAbout this event \nThe approach taken will focus on how to embed changes which encompass: \n1. Tools and systems that support people to work in partnership and to have the right information and support at the right time for the best decision. \n2. Clinician skills and values: using core and more advanced communication skills to enable people to articulate what matters to them and work out the impact of these in health options\, decisions and plans. \nThe training is delivered in 2 parts\, please choose a date for part 1 and a date for part 2. \nDuring this training we will: \n• Consider the philosophy\, benefits and components of SDM \n• Work out what the key SDM ‘moments’ are in your service \n• Make plans to put in place practical changes to how things are done to embed SDM into your pathways and patient journeys \n• See\, practice and reflect upon the consultation skills involved in SDM \n  \n\n\n\nPart 1 – What do we mean by Shared Decision Making? \n \nPart 2 – The Shared Decision Making Consultation \n \n\n\n\n\nTo introduce the whole team to the rationale for SDM and clarify current ideas and understanding.\nTo explore the overall principles that underpin SDM and think about the process of making a decision and how we support meaningful involvement in decision making.\nTo think about how we discuss risk in a meaningful way\nTo consider current patient pathways and which decision making areas you wish to focus on as an individual or team.\n\n\n\n\nTo reflect upon the philosophy and values that underpin a SDM approach.\nTo consider the consultations skills involved in SDM and have a go at scenarios using the skills outlined.\nTo continue to work with your team on SDM in the patient pathway/journey and an initial improvement that you will work on.\nTo give teams time to do some thinking about pathways\, resources and planning.
URL:https://neltraininghub.org/event/putting-sdm-into-action-year-of-care-training-for-diabetes-network/2023-03-09/
LOCATION:Online Session\, United Kingdom
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230309T093000
DTEND;TZID=Europe/London:20230309T123000
DTSTAMP:20260416T160008
CREATED:20221125T150956Z
LAST-MODIFIED:20221125T151017Z
UID:10002055-1678354200-1678365000@neltraininghub.org
SUMMARY:Supporting Those Bereaved Through Suicide
DESCRIPTION:East London Health and Care Partnership invite all public and voluntary sector organisations to participate in this half day workshop to improve knowledge\, skills and understanding in supporting those bereaved through suicide.\nThe partnership are working with Rosedale Training\, to deliver these workshops. Previous attendees to this training demonstrated a real desire to make a real difference to the suicide statistics and better help and support those who have been bereaved through suicide.\nAims of the training will be;\n• For delegates to feel confident supporting those who have been bereaved through Suicide\n• To be able to use appropriate language.\n• Understand what may and may not be helpful.\n• Be familiar and confident using The Help Is at Hand book.\n• Be able to signpost to other organisations who offer specialist support if required.\nYou will be required to provide a postal address for learning materials to be sent to you\nNote\, although the workshop is funded\, there will be DNA charge enforced if you fail to turn up following booking.
URL:https://neltraininghub.org/event/supporting-those-bereaved-through-suicide-5/2023-03-09/
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230309T093000
DTEND;TZID=Europe/London:20230309T130000
DTSTAMP:20260416T160008
CREATED:20230124T114633Z
LAST-MODIFIED:20230124T114633Z
UID:10002244-1678354200-1678366800@neltraininghub.org
SUMMARY:NEL Practice Manager training: Road Map for Managing Complaints (3.5 hours)
DESCRIPTION:Audience: Practice Management \nThe purpose of the session is to remind delegates of their Practices obligations under the NHS complaints regulations of 2009 as well as the NHS constitution. \nIn addition to giving delegates a practical appreciation of how to meet the “my expectations “principle which is the basis of the Care Quality Commission’s(CQC) key lines of enquiry during Practice inspections. \nThere will be opportunities for reflection and peer-to-peer learning \nAll delegates will be able to download a certificate of attendance \nThe topics that will be covered include; • Welcome\, introductions and objectives • Understand what Practices obligations are under the 2009 Regulations o Duties o 2 stage procedure ▪ Local Resolution ▪ Parliamentary & Health Service Ombudsman • Complaints & the NHS Constitution • Duty of candour – what that means • CQC Lines of enquiry and the “my expectations” principle o Considering making a complaint o Making a complaint o Staying Informed o Receiving Outcomes o Reflecting on the experience • Review a number of case studies • Complete action plan \nCourse Provider: First Practice Management \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-practice-manager-training-road-map-for-managing-complaints-3-5-hours/2023-03-09/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Practice Managers
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230309T100000
DTEND;TZID=Europe/London:20230309T130000
DTSTAMP:20260416T160008
CREATED:20230204T201624Z
LAST-MODIFIED:20230204T201624Z
UID:10002293-1678356000-1678366800@neltraininghub.org
SUMMARY:Through the Eyes Of (TTEO)’: Discovering a unique perspective through Virtual Reality (VR) – Understanding Anxiety Disorders (face to face delivery)
DESCRIPTION:Cohort 1: Tuesday 7th February 2023\, 1000 – 1300 \nBernie Cameron Community Centre\, 32 Merchant St\, Bow\, \nLondon\, E3 4LX CLICK HERE to register \n  \nCohort 2: Thursday 9th March 2023\, 1000 – 1300 \nBarking Enterprise Centres CIC\, 50 Cambridge Rd\, London IG11 8FG \nCLICK HERE to register \nThis course will focus on Anxiety Disorders\, and has been designed to help build empathy\, reduce stigma and discrimination\, and increase understanding. It will give you the opportunity to see through the eyes of someone with an anxiety disorder. This will provide you with a unique training experience where you can go on to learn about different anxiety disorders with the added insight and understanding of having stepped into that person’s shoes and shared their experience first hand. \nSome of the areas covered will include: \n• What is Anxiety \n• Signs and Symptoms of Anxiety \n• Different types of Anxiety Disorder \n• Prevalence of Anxiety \n• Mental Health in the Workplace \n• How to support someone with Anxiety \n• Self-Care
URL:https://neltraininghub.org/event/through-the-eyes-of-tteo-discovering-a-unique-perspective-through-virtual-reality-vr-understanding-anxiety-disorders-face-to-face-delivery-2/2023-03-09/
LOCATION:Bernie Cameron Centre\, 32 Merchant St\, London\, E3 4LX\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230309T123000
DTEND;TZID=Europe/London:20230309T160000
DTSTAMP:20260416T160008
CREATED:20230124T112014Z
LAST-MODIFIED:20230124T112014Z
UID:10002238-1678365000-1678377600@neltraininghub.org
SUMMARY:NEL Admin & Reception training: Medical Terminology: Advanced (3 hours)
DESCRIPTION:Audience: Administration and Reception staff \nVirtual workshop for those who have the undertaken the Introduction to Medical Terminology who have a good understanding of the component parts of medical terminology. Use of a standard set of terms and phrase is critical for clinical and non-clinical healthcare professionals in order to enable universally consistent communications within the practice and across the Primary Care Network and the wider health services. The use of standardised medical terminology also helps improve the quality of patient care by ensuring that the same words will always mean the same things to all medical employees. \nAll participants will be able to apply the learning to every-day situations back in the practice. The workshop builds on the skills of the administration\, clerical and clinical support staff and will enhance their understanding of medical terminology. It provides a continuation of the professional development for staff working in a clinical environment such as HCAs\, physiotherapy assistants\, assistant practice managers\, practice pharmacy assistants\, and those responsible for clinical coding etc. Participants will further enhance their confidence\, their communication skills and service delivery. Patients and their carers can also benefit from enhanced knowledge and insight of the relevant medical terminology. \nLearning Outcomes Participants will expand their knowledge of abbreviations\, root words\, suffixes & prefixes and will develop their understanding into a wider-range of diseases\, physiology\, anatomy and all of the bodies systems. The objectives of the course are to enable delegates to be able to: • Consolidate their knowledge of medical terminology • Understanding at an advanced level the meaning of medical prefixes & suffixes • Understand diseases and medical conditions • Be able to apply terminology in the right context • State the meaning of medical prefixes and suffixes at an advanced level • Identify medical terminology\, root words & basic anatomy relating to: ➢ Vital Organs ➢ Skeletal system ➢ Skin and Dermatology ➢ Gynaecology ➢ Paediatrics ➢ Nervous system ➢ Cardiology ➢ Oncology ➢ Other diseases \nCourse delivered by Practice Manager Association \nREGISTER A PLACE
URL:https://neltraininghub.org/event/nel-admin-reception-training-medical-terminology-advanced-3-hours/2023-03-09/
LOCATION:Online Session\, United Kingdom
CATEGORIES:Administrators,Receptionists
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230309T140000
DTEND;TZID=Europe/London:20230309T170000
DTSTAMP:20260416T160008
CREATED:20230204T201726Z
LAST-MODIFIED:20230204T201726Z
UID:10002295-1678370400-1678381200@neltraininghub.org
SUMMARY:‘Through the Eyes Of (TTEO)’: Discovering a unique perspective through Virtual Reality (VR) – Understanding Psychosis(face to face delivery)
DESCRIPTION:Cohort 1: Tuesday 7th February 2023\, 1400 – 1700 \nBernie Cameron Community Centre\, 32 Merchant St\, Bow\, \nLondon\, E3 4LX CLICK HERE to register \n  \nCohort 2: Thursday 9th March 2023\, 1400 – 1700 \nBarking Enterprise Centres CIC\, 50 Cambridge Rd\, London \nIG11 8FG CLICK HERE to register \n  \nThis course has been designed to help build empathy\, reduce stigma and discrimination\, and increase understanding. It will give you the opportunity to see through the eyes of someone with Schizophrenia experiencing a psychotic episode. This will provide you with a unique training experience where you can go on to learn about different psychotic disorders with the added insight and understanding of having stepped into that person’s shoes and shared their experience first hand. \nSome of the areas covered in this course will include: \n• What is Psychosis \n• Different types of Psychotic Disorders \n• Signs and Symptoms of Psychosis \n• Risk Factors for Psychosis \n• Prevalence of Psychosis \n• How to support someone experiencing Psychosis \n• Self-Care
URL:https://neltraininghub.org/event/through-the-eyes-of-tteo-discovering-a-unique-perspective-through-virtual-reality-vr-understanding-psychosisface-to-face-delivery/2023-03-09/
LOCATION:Bernie Cameron Centre\, 32 Merchant St\, London\, E3 4LX\, United Kingdom
CATEGORIES:Administrators,Advanced Clinical Practitioners,Advanced Nurse Practitioner,Allied Health Professionals,Care Coordinators,Clinical Directors,Clinical Pharmacists,Community Link Workers,Community Nurse,Emergency Care Practitioners,First Contact Physiotherapists,General Practice Nurses,GPs & GP Trainees,Health Care Assistants,Nursing Associates,Occupational Therapists,Paramedics,Patient Representative,Pharmacists,Phlebotomists,Physician Associates,Practice Managers,Receptionists,Social Care Staff,Social Prescribers,Supervisors & Educators,Voluntary Sector Workers,Workforce Leads
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