We are excited to invite you to a 30-minute Lunch and Learn webinar designed specifically for practices across NEL to explore how to optimise SMS usage within your practice.
In this session, we will cover key strategies and practical insights to help streamline communication, improve financial efficiency, and enhance patient engagement.
Whether you’re looking to optimise the current number of messages or explore new ways of communicating with your patients, this webinar is for you!
Agenda:
- Learning and alignment of practice staff around messages
- Readability score: Improving the clarity and effectiveness of your messages
- Practice Experience: Hear firsthand from St Stephen’s on their journey
- Quick wins on optimising traditional text messages, including a tailored template for doctors
- Practice Experience: Hear firsthand from Spring Hill Practice on their journey
- Increasing uptake of the NHS app: Best practices
I want to thank you in advance St Stephen’s Health Centre in Tower Hamlets and Spring Hill Practice in City and Hackney for leading their QI projects in SMS optimisation. During the webinars, you can hear the changes they implemented at their surgery.
This is an excellent opportunity to learn from the quality improvement lead at EQUIP and your primary care peers, ask questions, and gain practical takeaways that can immediately benefit your practice.
- Date & Time: Thursday, 15th May from 1pm to 1:30pm
